NE7, Newcastle upon Tyne
Our experience in central heating repairs puts us above many other companies in Newcastle.
A lot of companies tell customers to change their boiler as they don’t know how to fix them.
I personally come from a background of working for Boiler manufacturers and carry out a lot of successful central heating repairs first time.
106 customer reviews
Alex Westwood
I have been a customer of Proflame for 5 years now and I can highly commend James, Graham and their team for all heating services. The guys are highly responsive and have gone above and beyond to help me whenever I have needed them: from annual services of gas installations to saving me when disasters have struck (unfortunately I didn't use them in my boiler relocation and install in a loft conversion and they have corrected faulty work); to remote advice before they arrive and then solving the problem when they arrive. James and Graham never leave the property without the job finished, everything safe and without tidying up! 10 out of 10 from me! 🤩 More...
Reviewed on Facebook
Beverley Robson
I highly recommend Proflame, very friendly, professional, trustworthy and reliable.
Reviewed on Facebook
Philip Lawson
I highly recommend Proflame. The lads not fitted a different boiler for me but also relocated it into my garage with no fuss. An absolutely cracking and tidy job done, they cleaned all the mess up and took all piping and water tank away with them as well. Thanks again to James and the lads 👍 More...
Reviewed on Facebook
Justin Az'Fredrick Mbanu
Proflame Heating Services are responsive, they get the job done cleanly and with excellent quality and at a reasonable price. When you need a gas Engineer, these are some of the qualities you'll typically be looking for and this has been my experience having used them over the last 3 years. I would highly recommend. More...
Reviewed on Facebook
Tracy Ho Liu
Our boiler broke during Christmas so we asked around and proflame was recommended. They accessed the boiler and was told that we needed a new one and thankfully they had availablity to get it sorted within days. Graham and 2 lads came and had everything installed in a timely manner. Very efficient and friendly, reasonable prices. Everything was explained well and we were very happy to have hot water/heating after one week. Thanks guys More...
Reviewed on Facebook
Keith Mcritchie
We have experienced so many issues with our boiler and had several heating service companies out to try and fix. Got Proflame out today and they diagnosed the problem in seconds and fixed it in minutes! Reasonably priced as well. Would recommend! More...
Reviewed on Facebook
Amanda Morag
Booked for an engineer to arrive for a very small job in a downstairs cloak. Waited in all day with someone arriving at 3:45 only to tell us he didn’t have the gear on him to do the job! ! Owner apologised and we decided to give them the benefit of the doubt but once again waited in all day again also trying to contact them and were ignored until late in the day when we were told the engineer “was on the missing list”!! Not only have we been totally messed around but have also had to let down two other tradesmen twice who were booked in on the back of proflame doing their job. Shoddy unprofessional service and I definitely wouldn’t recommend them. More...
Reviewed on Facebook
Josh Rayner
Emergency job on Sunday couldn't come out quick enough, spot on service quick and reliable
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Dean Saunders
Did an unreal job with amazing customer service after too!
Reviewed on Facebook
Alex Giles
Absolutely brilliant service today. I wouldn’t go with anyone else.
Reviewed on Facebook
Rebecca Moffitt
Definitely recommend Proflame, competitive prices, reliable and friendly
Reviewed on Facebook
Julie Hagan
hello, I had pro flame come in today to fix our boiler, they were very efficient and honest which is a hard thing to find with trades men. I would recommend them to anyone looking. They done a great job More...
Reviewed on Facebook
Jill Bradley
Highly recommended. My boiler went off yesterday morning. I called them at 10am, they came out within the hour to determine the problem. A part was needed to fix the boiler which they managed to get the same day, came back and fixed by 3pm. Brilliant. British Gas had quoted 10 days before they could even send an engineer out. So pleased I called the lads at Proflame! More...
Reviewed on Facebook
Craig Tindall
Had these guys fit my gas range cooker today, very professional company, excellent service plus an outstanding price would recommend to anyone five stars*****
Reviewed on Facebook
Danielle Kelly
Excellent service, very reliable and efficient! Got my boiler back up and running in no time. 100% would recommend to everyone. Very happy customer and will always use in the future 😃 xx More...
Reviewed on Facebook
Robert Woods
We can’t thank Proflame Heating Services enough for pulling us right out of the sh*t! They came to the rescue on the run up to Christmas to make sure we were moved in to our new home, safe, sound and warm. Absolute life savers. Would recommend these without hesitation and will be using them as contractors at work now too! More...
Reviewed on Facebook
Brian Graham
Couldn’t recommend pro flame and Jimmy enough straight out problem sorted , top fella
Reviewed on Facebook
Laura Cmichael
Really quick response and appointment time. Very friendly and efficient. Thanks guys.
Reviewed on Facebook
Alison Clark
Our boiler broke the night before I went into labour. Proflame ensured that our boiler was fixed in the interim before prioritising fitting a new boiler, allowing us to bring our little girl home. Professional and efficient service at very good value for money! More...
Reviewed on Facebook
Elaine Dutta
Just recently had my boiler serviced last week. Absolutely brilliant job and very reasonably priced. Would definitely recommend. Have previously had it serviced elsewhere (or so I thought) only to be told it looked as if it had never been cleaned out! Great job � More...
Reviewed on Facebook
Charlotte Robinson
Within 30 minutes of Jimmy arriving our boiler was fixed and working perfectly again. Thank you so much, we’re now toasty again despite the snow. ..Proflame one, beast of the east nil! More...
Reviewed on Facebook
Stephen Ogle
Tried contacting Proflame at around 3pm on a snowy Friday afternoon, they where there; diagnosed and rectified the problem and had heating within the hour. Super helpful and friendly service at exceptionally reasonable rates. Thanks again More...
Reviewed on Facebook
Scott Morton
Top company great bunch of lads reliable professional and affordable..
Reviewed on Facebook
Jonny Lau
Needed my boiler repaired at short notice (midnight) Pro flame were out within the hour Thanks again!
Reviewed on Facebook
Chris Finlayson
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Sophie Nugent
Fantastic service! Would recommend Proflame to anyone! �
Reviewed on Facebook
Agnieszka Kn
Excellent service. Very helpful lad and fantastic price. Totally recommend
Reviewed on Facebook
Jo Snell
Noticed a fault code on my boiler this morning. messaged Proflame at lunch time. got a response straight away and an appointment time to come out. was able to quote before arriving. came recommend to me from a Facebook post but check them out checkatrade first and it was nothing but top rated service. Came out as agreed and got straight to it, had it fixed in no time as per his quote. very pleased . would highly recommend and use again if needed More...
Reviewed on Facebook
Stephen Wombwell
They came recommend through a local group...very promp and very polite....serviced the boiler and sorted the leak on a radiator.....would recommend and use again..
Reviewed on Facebook
John Howourth
If you're thinking about using these guys, though thought you'd have a quick check of their 'reviews' first, then let me save you a bit of time (or a lot of time, by the time you read through all the 5* reviews that they have between here and Checkatrade)
Reviewed on Facebook
Lesley Fulcher
Well this big lad just saved our lives before we froze to death! Jimmy Haghighat! Fixed my boiler in seconds! Was so polite, friendly and efficient in his role! !! Will Recommend this man to EVERYONE in need of his services!! With xmas coming up and birthday on the doorstep, cash isn't easy to just give away especially when it comes to an unexpected broken boiler and he helped me out massively with purchasing the products that I needed before pay day arrives! Thankyou so much jimmy and his little friend! Literally couldn't of done it without you!! ☺️ More...
Reviewed on Facebook
Christine Pegg
Excellent work done ! Nothing was a problem for them , I will definitely be recommending Proflame to everyone.
Reviewed on Facebook
Tracy N Michael
Reviewed on Facebook
Samuel Anthony Bentham
Needed a job done on short notice, Proflame was more than happy to make time on a Sunday to get the job done �
Reviewed on Facebook
Grant Thackray
Reviewed on Facebook
Trace Franklin
Reviewed on Facebook
Tommy Sayers
Top of the range kidddysssssssssss xxxxx
Reviewed on Facebook
Jade Massey
Thanks for all the help lads, very reliable! Xx
Reviewed on Facebook
Ashleigh Tate
Reviewed on Facebook
Lindsay Talbot
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Ahmet Altundal
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Johnny Gallagher
Reviewed on Facebook
Billy Brooke
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Sean Dixon
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Jan Stephen Broom
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James Ramsey
Very impressed with this company, honest, reliable and very reasonably priced. Sorted my boiler problem, quickly with no fuss and charged less than the original quote. Would definitely recommend
Reviewed on Facebook
Angela Anew
Great service, prompt, professional and customer excellence good..Highly recommend for all their services..will be sharing with all family and friends...
Reviewed on Facebook
Dawn Lesley
Fantastic service just fitted NEST great
Reviewed on Facebook
Ashleigh Ritchie
Called about my 86 year old grans boiler going off and they were there were within half an hour and got the problem sorted, excellent service and customer service.
Reviewed on Facebook
Alan Barnes
Great response and call out...had an issue with my icos boiler which is the worst and constantly having issues with. . Came out done the job and fixed it so what more can you ask from anyone. Will be using him again. #greatservice More...
Reviewed on Facebook
Boiler Repairs
Carry out central heating repairs on all domestic Gas appliances and systems.
Boiler Servicing
Carry out servicing on all domestic gas appliances.
Boiler Installation
Carry out installations on all domestic gas appliances.
Unvented Hot Water Systems
Carry out all aspects of service and repairs on Unvented Hot Water Systems.
LPG
Carry out service, repair and installation on Natural Gas and LPG appliances.