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Blucando

Farnborough, Hampshire, Hampshire

(60)
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‘19 Certificate of Excellence, 2019
1 hire on Bark

Reviews (60)

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5/5

60 customer reviews

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10 December 2019

They have been a tremendous asset in resolving the many problems I have had with my computer. They always undertake the necessary tasks in a profession way. Also important to me has been the back up they have given to me as appropriate. I have no hesitation in recommending them to any oneColin Harris More...

Reviewed on Google Maps

3 December 2019

Went above and beyond to ensure we got my daughter's broken laptop back in good as new condition. Thoroughly recommend

Reviewed on Facebook

2 December 2019

Prompt reply to my query & very helpful advice. Will definitely use again. Thank you.

Reviewed on Facebook

30 November 2019

Blucando helped overhaul my whole IT system within my office and small team of 5 people. They made everything secure, provided and set-up all new computers, moved everything to the Cloud system, even unravelled my tens of thousands of photo files and stored them safely with additional back-up. They saved me money on my Microsoft subscriptions and I'm paying 75% less than I've been paying for a decade! They make things simple, easy and they're very efficient and hard-working They were recommended to me and I wouldn't hesitate to recommend them to others. More...

Reviewed on Google Maps

30 November 2019

Yet again Blucando have gone above and beyond to help us. Such a professional, knowledgeable team who give the best IT advice and really care about supporting your business. Thank you

Reviewed on Google Maps

14 November 2019

Highly recommend Blucando! After my work laptops WiFi connection vanished, I urgently needed it back up and running! Within being on the phone less than an hour Chris had remotely connected to my laptop and fixed the problem. Will defiantly be recommending them to others and will be using them again if needed. Thank you Stuart for the details and chris for fixing the problems! Very efficient! More...

Reviewed on Facebook

5 November 2019

Stuart and his colleagues couldn’t have been more helpful. My laptop problem was solved quickly and efficiently...helpful recommendations without pressure. ..and at a reasonable cost too. Blucando are to be highly praised...for making technology hassle free! More...

Reviewed on Facebook

31 October 2019

I took my hard drive to another company who had my drive for 2 weeks trying everything possible to fix this . They then wanted to send my drive off to a data recovery company for a huge cost. I got in touch with Blucando and explained that this hard drive contained all my photos of my belated mum and photos from since my son was born . Photos I cannot replace . I dropped my hard drive off in morning and when my phone rang that afternoon my heart sank as they had only received this a few hours prior so it had to be bad news ... I literally wanted to cry when Ben told me he had managed to read my drive .. I am over the moon. The previous company had 14yrs experience and couldn't fix my drive and Ben who is 19yrs old worked magic.. THANK U FROM THE BOTTOM OF MT HEART More...

Reviewed on Google Maps

22 October 2019

Excellent customer service, quick turn around. Thank you.

Reviewed on Facebook

22 September 2019

Stuart Elsdon is fabulous in seconds he sorted a problem I had been struggling with for hours. I will definitely be using Blucando again.

Reviewed on Google Maps

16 September 2019

Blucando made our office move swift and painless. The team helped us create new systems and utilise systems we already had more effectively. We receive ongoing support and honestly do not know what we would do without them! More...

Reviewed on Facebook

16 September 2019

Good, efficient service and (so far) seems to have resolved all our Wifi issues!

Reviewed on Facebook

8 September 2019

Tom was not only highly efficient but was a pleasure to talk to and sorted my network printer issues out with speed! as I work part time speed was of the essence too!

Reviewed on Google Maps

29 August 2019

I always get a friendly response, no job too big or too small. I think Blucando only employ really lovely, really smart people who all seem to enjoy their work helping people!

Reviewed on Google Maps

29 August 2019

Without question the finest IT Support team known to man.Friendly, efficient, professional, confidential, trustworthy and all round smashing. Thanks for all your help.(Tom is so much of a hero here we'd very much appreciate a signed photo if you have one). More...

Reviewed on Google Maps

29 August 2019

Very happy with the thorough and friendly service supplied by everyone at Blucando. As a small business, we are reliant on their support when we have IT issues. Highly recommended

Reviewed on Google Maps

29 August 2019

I was recommended to Blucando by a friend and i can say i wasn't disappointed!from the first phone conversation to collecting my fixed laptop they offered a professional friendly service, honest advice, great communication & a quick turn around fixing my laptop within days. i would highly recommend these guys for what they offer and do within the IT industry.I lost my charger lead & gave them a call and they went out there way to find me a replacement. More...

Reviewed on Google Maps

29 August 2019

The Blucando team stepped in quickly to sort-out a serious communication failure and over a two day period fixed years of IT mismanagement. Their twice daily updates on the status of the repair was very professional and appreciated. We will be using Blucando as our "Go To" source of IT maintenance and advice from now on. More...

Reviewed on Google Maps

22 July 2019

Recently had our Ring doorbell fitted by Blucando. Quick and efficient service from the office staff and the technician. Would highly recommend for a fuss free and well explained service. More...

Reviewed on Facebook

16 July 2019

Very efficient fast and affordable service, very happy to recommend the guys at Blucando , no job is too small or too big...

Reviewed on Google Maps

16 July 2019

Really helpful, patient and excellent service.

Reviewed on Google Maps

9 July 2019

Very reliable and fast to work can be a little expensive

Reviewed on Google Maps

30 June 2019

Excellent service. Would 100% recommend for any tech problems. Resolved a problem with my emails,which was stressing me out for three days, within minutes. Thank you Ben.

Reviewed on Google Maps

28 June 2019

I found Blucando through a Google search and was incredibly happy with the service they provided for me. My sons computer was running a bit slow, they were informative with what was wrong and the things they could do to improve it. Extremely kind and friendly and felt they went out there way to help me even dropping the computer back to my house over half hour away from there shop. I will definitely be a returning customer. Thankyou so much. More...

Reviewed on Facebook

23 May 2019

Great service from Chris and fixed issues (hopefully) with my laptop. Very patient too. Would highly recommend.

Reviewed on Google Maps

23 May 2019

Excellent install - Had teething issues due to wireless connectivity but Mark and Chris were ever so quick to resolve the matter.
The broadband booster is very quick!
Would definatly recommend happy customer.
More...

Reviewed on Google Maps

30 April 2019

Blucando provided the perfect solution for our business at a very reasonable cost. Chris was brilliant, very knowledgable, exceptionally quick and just a real pleasure to deal with.

Reviewed on Google Maps

10 April 2019

I have used Blucando services on several occasion, being somewhat ignorant of the internal working of computers, and have always found the staff that I have met most helpful and knowledgeable. I know that I can always depend on them for a solution. More...

17 January 2019

Fantastic service, nothing was too much trouble

2 October 2018

Having some problems with my email for a few weeks and Blucando fixed within a couple of hours. Weight finally lifted from my shoulders! Amazing service and would highly recommend. Thank you Blucando More...

Reviewed on Google Maps

2 September 2018

Great and fast friendly Service and very helpful .

Reviewed on Google Maps

23 July 2018

I would have no hesitation in recommending Ben, Stuart and the team at Blucan do.
Whether you are a business customer or private customer they are just brilliant at putting things right first time round. No hassle, just reliable and very knowledgeable and experts in all areas of IT.
Really friendly and so helpful and they actually care about getting it right for you. Well done Ben and Stuart!
More...

Reviewed on Facebook

23 July 2018

Second time using Blucando to help save my laptop this time.
They promptly collected my laptop within a working day from my home address. Excellent communication & very responsive. Unfortunately they couldn't fix the problem however provided us with a keyboard so we can still use it for the time being as we dont have the time to wait to go through the insurance. To top it off the guys even dropped it back to me even though i was more than happy to collect! They sure do go above and beyond. Highly recommended!!! Thanks again � More...

Reviewed on Facebook

23 July 2018

Stuart and his team have recently helped a with a laptop and printer.
My old lap top had stopped working so they took the photos and documents off it and put them on a new one.
I needed a new printer so they sourced one for me too.
Such is Stuart's dedication, he even came to my house to set them all up....on the evening of the England/ Belgium game!
Everyone who I spoke to or met from Blucando was helpful and friendly.
Thank you Stuart and all at Blucando, hope you managed to enjoy the game in the end.
More...

Reviewed on Facebook

23 July 2018

My Dad had a problem with his emails on his PC which was affecting his business. Being far from an expert (not even on facebook) he asked me, so I gave him Stuarts details to see if he could sort it out. This was the message I got from Dad after Stuarts visit:-

Your man Stuart came as arranged and sorted out my e-mail problems. A very pleasant and professional lad and think I will be putting more business his way with a possible update to my computer next Feb when I have completed this years Tax work. Thanks for the introduction. �

High praise from my Dad who is a stickler for good customer service & professionalism

Many Thanks Stuart!
More...

Reviewed on Facebook

23 July 2018

My laptop recently stoped working. So I logged a request via Blucando website. They called me back the same day and arranged collection that evening. It was collected promptly and taken to the workshop. Stuart Elsdon worked on it, saving all my data and reloading the operating system. It was then returned to my home and set up - a real personal service with regular updates to keep me informed. Excellent service, good value for money - highly recommend More...

Reviewed on Facebook

23 July 2018

Great and quick service for a great price. Very friendly and welcoming and would definitely use again for any IT related issue or need!! Highly recommended.

Reviewed on Facebook

23 July 2018

Excellent service! I was recommended Blucando when my laptop died. Stuart arrived on time and managed to save everything that was on the laptop. I then ordered two laptops (one for my daughter too) and he put everything I needed onto it so it was all ready to go. I was always regularly updated by email as to what was happening with my order. A few days after receiving my new laptop I had to swap it which Stuart did quickly, transferring all the information again with no charge or hesitation! The service was fantastic and I am so happy with my new laptop. I will be using Blucando for everything computer related. I really recommend them. More...

Reviewed on Facebook

23 July 2018

Once again, excellent service, will recommend Blucando to my family & friends x

Reviewed on Facebook

23 July 2018

Brilliant service. Laptop problem resolved within 24 hours of sending enquiry via their website. Friendly service with updates on how the fix was going. Highly recommended.

Reviewed on Facebook

23 July 2018

The primary hard drive in our home PC failed spectacularly, and after contacting Blucando their support, service and advice was second to none. They supplied a replacement hard drive and Operating System which required them to visit us and ensure everything was uploaded and working correctly. Even though they were in the middle of a major office move themselves nothing was too much trouble and we can highly recommend them for any home and business IT issues. We will certainly be keeping their details as the go to support for all our IT requirements going forward. More...

Reviewed on Facebook

23 July 2018

I contacted Blucando after reading excellent reviews on Fleet Parents. Stuart contacted me within the hour and due to the nature of my laptop problem and work related equipment he visited me at home at a time convenient to me. The laptop could be repaired but I discussed options of purchasing a desktop. A quote was produced the same day to specifications that suited my requirements and an order was placed. I dropped off my laptop on my way on holiday, went away for a couple of days and Stuart was ready with the desktop the day after my return, first thing in the morning, ready to install having transferred all my information across and I was ready for work without any unnecessary downtime. A fantastic service. I will and have been recommending Blucando to al my friends. More...

Reviewed on Facebook

23 July 2018

What a great company and amazing service! This is the company I will now only go to for all my technology needs after being so impressed by their company. Thank you so much!

Reviewed on Facebook

23 July 2018

Blucando offers a fabulous service. They are very responsive to their clients' needs, replying to emails and phone calls extremely quickly. They kept me updated with progress while they were fixing my laptop. They also sourced a new laptop for my son. The fact that Stuart came to the house to collect and drop the laptop off was most appreciated. There were no surprises with the invoice, prices were as quoted. A great local business which I am more than happy to recommend. More...

Reviewed on Facebook

23 July 2018

We were referred to Bluecando after being seriously let down by a previous IT support company and WOW! It makes such a different working with a professional company. Their understanding of business needs and quick response times provides us with an excellent level of support but also comfort to ensure our business, which is IT reliant, can continue to operate. Thanks Bluecando! More...

Reviewed on Facebook

23 July 2018

Brilliant service - down to earth, approachable, friendly advice and support - no job too big or too small. Highly recommended.

Reviewed on Facebook

23 July 2018

I was recommended to Blucando by my daughter when I had problems with my desktop. They came very quickly and after making some checks decided they needed to take the box back to their base for further investigations. It was quickly found to be not cost effective to repair, which was fully explained to me. I was not surprised as I had been thinking about replacing it with a laptop.

I asked Blucando to recommend a configuration for me which they quickly did. Eight days after the desktop was taken I had my new laptop complete with all my data transferred from my desktop.

My printer was connected and instruction on the new machine given, with advice on how to optimise the battery. I found Blucando to be a very professional and friendly company who I am extremely pleased to have made contact with and would highly recommend them to others.
More...

Reviewed on Facebook

23 July 2018

I have to say - Blucando did a fantastic job installing security cameras and electronic door access.

Genuinely nice guys who really work to high standards. I cannot recommend them highly enough More...

Reviewed on Facebook

23 July 2018

Received from Martin Garrett (a customer that does not have a Facebook account)

Blucando to the rescue After buying a Toshiba laptop from Argos last year, and having major processor problems, then major customer service problems with Toshiba, Argos and a company called Repairtech ( look there reviews up ) I called Stuart at Blucando. He diagnosed the fault, wrote out a report, and offered advise. One week later, after threatening Argos with legal action, I now have a great Lenovo Laptop, supplied by Blucando, they came round to my house, set it all up and I am totally happy and would not considering going anywhere else in future for my IT needs. Thank You Blucando, and a special thanks to Stuart for all your help in resolving this for me More...

Reviewed on Facebook

23 July 2018

Thank you to Stuart and Tom for the data transfer onto my new laptop. The procedure was very quick and the follow up help from Tom was much appreciated. I highly recommend.

Reviewed on Facebook

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