Acefast Services

John and the guys at Acefast are always quick and efficient when fixing problems with my phone or computer. They are friendly and helpful. All at a very reasonable price.

Reviewed on Google Maps

Really quick to resolve an issue with my iPhone6. Thank you!

Reviewed on Google Maps

Fantastic Service. My iPhone 7 failed dramatically so I drove 30 miles to call in on these guys to see if they could repair/recover my phone. Within 1 hour they had diagnosed and rectified the problem. Brilliant service and very courteous and helpful. Very realistic repair charge and I will definitely use them again if I am unfortunate enough to need to do so. Cannot recommend them highly enough. More...

Reviewed on Google Maps

Top place

Reviewed on Google Maps

Best repair place in Ipswich! Reasonably priced and professional.

Reviewed on Google Maps

Very helpful and friendly staff

Reviewed on Google Maps

Good store

Reviewed on Google Maps

Top service

Reviewed on Google Maps

Really help me out today with a broken headphone jacket stuck in the socket fix it really quick and great service would recomend

Reviewed on Google Maps

Very helpful and know what there talking about I took my iPhone 6s in to shop after changing my screen myself But unfortunately the back lights stopped working shortly after. So left my phone with the lads in the shop they quickly diagnosed the problem and managed to fix it for me the same day. Very happy with there work highly recommended More...

Reviewed on Google Maps

Great, fast service, they communicate well through the process a advising me what was going on with my laptop, providing me with fair prices and asked my consent before carrying out any works. Luckily, it was just a new battery charger and my laptop didn't need an internal clean after the cleaned out the vents (for free) stopping it for over heating!I very much appreciate the service and will definitely return! More...

Reviewed on Google Maps

These guys are great, for all pc & phone related issues.

Reviewed on Google Maps

True to their name, and great value too.

Reviewed on Google Maps

Always helpful, always honest quotes, and the work is top quality and speed of turnaround is rapid, normally same day. I have had several phones repaired and all are still functioning well.

Reviewed on Google Maps

Excellent fast service.

Reviewed on Google Maps

IPad screen and home button replaced quickly and expertly

Reviewed on Google Maps

Polite staff and efficient service

Reviewed on Google Maps

Efficient communications

Reviewed on Google Maps

Very thorough in their work

Reviewed on Google Maps

Thanks for unlocking my daughter's phone so swiftly and professionally

Reviewed on Google Maps

Great place. Alot of highly skilled technicians

Reviewed on Facebook

Excellent experience. I felt that I could trust their advice as to how to fix my phone as came across as knowledgeable and experienced. Would use them again. Communicated at each stage so I knew what was happening. More...

Reviewed on Google Maps

Sim not reading in HTC,

I state to Benjamin that it's an old phone that's only worth £40 to £50 and not worth spending much on, he says charge will be £15 diagnostic and £12 to £15 for the sim reader part.
However once fixed Benjamin say's that the phone didn't need any parts as the reader was just loose and putting it back together sorted the issue.
I ask about the bill, Benjamin tell's me it's £35,
£5 more than max stated and yet no parts were used.
When I complained Benjamin said there is a labour charge of £35 which nobody mentioned before and he showed no care or consideration, just stood there like a sulky teenager.
The bill should have just been £15 to diagnose as there was no extra work involved and that was the price originally stated.
I feel they have ripped me off and been dishonest.
A shame considering most of there reviews were decent,
I guess Benjamin needed to make a little extra pocket money for the weekend.
I won't be using this unreliable outfit again.

UPDATE 19th April 2018.
Followng a reply from Acefast (James I think), I acepted his invitation to go see him to talk about the issue.
Have to be honest and say that he was very apologetic and decent.
End result is an explanation, apology and a refund over an overcharge.
This gives me the confidence to say that I would try them again,
Though if I did then I'd be dealing with James.

The delay in updaing this review was a Google issue as it kept telling me I had no review to update,
Yet today Google emails me the review link and thanks me for writing it. More...

Reviewed on Google Maps

Have used Acefast twice and have been very happy with quality of repair and friendliness of staff

Reviewed on Google Maps

Ive used Acefast services on a few occasions over the last few months, Always very professional and efficient. But today i was overly impressed i put my phone in to be repaired, Within an hour i got an email saying it was ready for collection but i never got the usual invoice, When calling to find out they said it was just a loose wire, So they wouldnt charge me anything. Not only are they a great service but they are also very honest, They could have lied and said it was a fault to gain money and i would have happily paid not knowing any difference. This says alot about them as a company and would recommend anyone use them. THANK YOU. More...

Reviewed on Google Maps

The main on/off button was repaired within a few hours.
The price was acceptable. The service was impeccable.
Thanks guys.

Reviewed on Google Maps

Fast, efficient, good value and a friendly team. Their progress notifications by email and text, followed by online billing feels really professional.

Reviewed on Google Maps

Really happy with these guys, iPad seems fine and an excellent explanation of the price difference between them and the other (national) service we used.

FUNNILY ENOUGH… a day after we picked up the iPad from Acefast, we had a call from the National service, who have our other virtually brand new iPad my wife sent them for an identical screen repair. Amazingly this national company had ‘found’ that this nearly new iPads battery was ‘almost at the end of it’s life’ and could be replaced for just an extra £39.99… I smell a scam and we still dont have it back…

So, buy local and I can recommend Acefast! More...

Reviewed on Google Maps

Service from this company can not be faulted. The service was swift and very competetivly priced. I would recommend without hesitation.
Mary Joyce

Reviewed on Google Maps

Great for Mac repair. Our iMac went up the spout, they sorted it quickly which was brilliant since we run on macs!

Reviewed on Google Maps

Brilliant people

Reviewed on Google Maps

Very good service sorted problem did not try to sell anything.

Reviewed on Google Maps

Really helpful and professional

Reviewed on Google Maps

Good fast service, very happy

Reviewed on Google Maps

Always very helpful. I have used Acefast both personally and regularly through work. Work is always carried out to a high standard and any problems are rectified quickly.

Reviewed on Google Maps

Excellent work.

Reviewed on Google Maps

Laptop repair. Great service. Prompt. Great price. I'll be back

Reviewed on Google Maps

Very good service.
Strong recommend.
Quick response.

Reviewed on Google Maps

Good customer service at a reasonable cost

Reviewed on Google Maps

One week ago (30 May 2017) I brought my laptop to these guys. It'd got caught in a shower the Friday before and a number of keys weren't working. One week later and it's in my hands, perfectly fixed. Everything working how it should be, no data lost, as if nothing ever happened. They were great with communication - I was't even home before they called me to tell me how long it would take them to fix it and how much it would cost - and when I went to pick it up on my moped and it was chucking it down they gave me some plastic bags to wrap it in so it wouldn't get soaked again.

Absolutely fantastic service, solid and reasonable pricing, 10/10, would use again. More...

Reviewed on Google Maps

Good service, very quick at sorting out your problem and getting your device back to you, and communication is excellent too.

Reviewed on Google Maps

I took my wife's Z3 Compact here as she had dropped it and completely shattered the front screen.We had shopped around and been quoted some stupid numbers and timescales (over £100 and at least 4 days to order screen and repair). I called Acefast and they told me that I could drop the phone off, and as they had the screen in stock, could repair it within 24 hours.The job was completed within the quoted timescales, the price was more than reasonable and the quality of the repair is A+. I would highly recommend their services and will take any phone repairs (if and hopefully not needed) to them. Top job chaps. More...

Reviewed on Google Maps

Straight forward hassle free replacement of Iphone battery, now fully restored. We also had a broken screen replaced on an Ipad Both are still going strong.

Reviewed on Google Maps

These guys did a great job of repairing my broken iPhone screen. Quick and very professional. I'll be using them next time my son throws my phone on the floor! Thanks Acefast :-)

Reviewed on Google Maps

Great fast service. Repaired my daughter's Ipod touch in less then 1 hour!

Reviewed on Google Maps