99Locksmith LTD
Multiple locations
(20)
Multiple locations
(20)
99Locksmith provides all locksmith services and more since 2018, including emergency lockouts (domestic/commercial), all types of lock/door installations, uPVC mechanisms, windows, CCTV (domestic/commercial). We are a team of professional technicians ready to get the work properly done.
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20 customer reviews
Terry Johnson
They exploit vulnerable people
This company charged a 91 year old £1,800 to drill his lock and fit a new one at 10pm on a Saturday evening.
The door was a standard UPVC door. Usually when the gentleman locks himself out I use a coat hanger through the letterbox to lift the door handle which I learnt from a decent locksmith that opened his door previously. I was on holiday so unable to help on this occasion. A neighbour made the mistake of calling this company.
I spoke with Arpad Varga the company owner/director and principle locksmith. Arpad who was polite and frienfly advised he sent a contractor so not down to him. Trading Standards, Action Fraud and the bank made aware. Avoid this company
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Terry Johnson
They exploit vulnerable people
This company charged a 91 year old £1,800 to drill his lock and fit a new one at 10pm on a Saturday evening.
The door was a standard UPVC door. Usually when the gentleman locks himself out I use a coat hanger through the letterbox to lift the door handle which I learnt from a decent locksmith that opened his door previously. I was on holiday so unable to help on this occasion. A neighbour made the mistake of calling this company.
I spoke with Arpad Varga the company owner/director and principle locksmith. Arpad who was polite and frienfly advised he sent a contractor so not down to him. Trading Standards, Action Fraud and the bank made aware. Avoid this company
More...
Rob
I had hoped to share photos of the calibre of "work" £871 gets you with this guy, but Trustpilot don't allow links in reviews - which is a shame, as you really have to see the job to appreciate how badly we were ripped off. To summarise, we were left with a hole in the door to the side of the new lock & no lock-catching mechanism in the door frame (so the lock wasn't even secure). It looked rubbish - for lack of a better word. In spite of this, payment was made on the understanding he would return the following day to finish the job, but he never showed. When I phoned to ask when he was coming back, he pretended not to understand me. My wife followed up on WhatsApp & he replied saying "I will chased this up to see if is something that we deal with". What? Finishing the job you've been paid for?! We used a site call g-locksmith.co.uk when we made initial enquiries, so we're unsure how we ended up with this guy... but note that when you phone the number on the g-locksmith site it takes you through to his phone. So I assume he's using a variety of websites & company names in an attempt to look like he's part of a bigger (legitimate) operation or something. His quote of £546 jumped £325 during the course of his work, without explanation or discussion. It's also worth noting that the receipt he provided (which IS in the name of 99locksmiths.com) didn't even add up to the £871 he charged. & the callout fee was listed as £65 - which is in direct conflict with his advertised prices & what he quoted when he arrived. I ended up finishing the job myself, installing a lock-catcher into the door frame so that the lock itself is actually secure (as he left it, there was nothing for the locking mechanism to even fit into!). I also had to fill the hole in the door & paint it + the door frame so that it looked acceptable. Not the sort of thing I expect to do, having paid someone else nearly £900. I'll be speaking to trading standards. More...
Reviewed on TrustPilot
Kim
I arrived home from holiday on Sunday evening - unwell, very cold and soaking wet. I wanted to gain access to my property ASAP and when the locksmith turned up I agreed to the charges (even though I was dumbstruck) as I had no idea how much opening my porch door and front door would cost. I was charged as follows: Call out fee - £125 Door opening - £420 Labour - £225 2 High Security locks - £460 VAT - £200 Total - £1,200 The amount was then taken twice from my account (payment over the phone) I.e £2,400 and I have just had to take it up with the HSBC Fraud Team as the company are dragging their heels over paying me back. Locksmith chatted to me and learned that I am a widow, living alone - coincidence? 26/4/23 - absolutely NOT refunded yet. More...
Reviewed on TrustPilot
MRS D
Pricing did not match subsequent invoice with cost advised by engineer on site visit. To charge £95 for drilling out a lock (took less than 5 minutes) plus £55 labour plus £55 call out was far too much for the time taken to complete the job.
Reviewed on TrustPilot
Mr Barrington Dickson
I had a cylinder lock for my front door replaced on 20 September 2022 by this firm. It was not an emergency call out. I was charged £305 to fit a lock that I now know costs about £18 from Amazon. I was therefore overcharged by at least £200. I paid with my debit card and have a receipt printed out from a hand terminal showing the details of 99 Locksmith Ltd. I suspect he took advantage of my elderly and frail appearance. More...
Reviewed on TrustPilot
Nick Vaks
Overpriced and the knockoff key they sold me for full price fell apart in less than 2 months!
Reviewed on TrustPilot
Jeanne
Excellent experience .
I had the unfortunate experience of locking myself out of my room and called 24hour locksmiths first , they lied about their prices and when they got to the house wanted to drill into the door and charge £400 to open it .
I then had to pay them a £60 call out fee just to tell me that .
I then called locksmith 99 who were amazing ! They arrived within 20 minutes , opened my door within 2 minutes and charged exactly what they quoted on the phone . They were friendly and lovely to work with , had no hidden fees and were very proffesional . I cannot fault them in any way . I would highly recommend them to anyone needing an emergency locksmith.
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Reviewed on TrustPilot
Ally Ludewig
Got home from the airport. Had lost my front door keys. Contact Apri. He came out straight away, within a half an hour of calling him from Staines. He did the job, literally within 5 seconds, I was gobsmacked. If I ever lost my keys again, I would call him again. I will be recommending him! He was courteous and professional, very kind. Absolutely amazing. More...
Reviewed on TrustPilot
James Naqvi
My daughter left her keys in her office in London and consequently had go spend the night with her father - me. I contacted 99Locksmith by phone at 8.
30 am the next morning and at 9.30 ARPI turned up bang on time. Without fuss he managed to open the door and replace the lock in under 30 mins. His charges were very reasonable and I have absolutely no hesitation in recommending this firm.
James Naqvi
Fleet
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Reviewed on TrustPilot
Nitin Burud
Locksmith
The locksmith responded within half an hour and came to help in 15 mins. Although the charges was high but it was very helpful in difficult time. Thank you for your wonderful service. More...
Reply from 99Locksmith LTD
Hi Nitin thank you for your feedback 🙏🏼
Elise Noble
When my lock jammed and I got stuck outside, Arpi came to the rescue! He was happy to explain the problem and advise on different types of locks to replace the broken one, and was a really pleasant guy to deal with. The prices were fair, and I'd definitely recommend :) More...
Reviewed on TrustPilot
Pete Wilson
This gentleman knew exactly what was wrong with our front door lock and worked quickly and efficiently to fix the problem.
The work done was to a very high standard and furthermore, he was friendly, polite, and went above and beyond what he needed to do.
Nice price too, thank you so much!
Would recommend to family and friends.
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Reviewed on TrustPilot
Jennifer Barker
Went above and beyond to get myself and my daughter back into our house. Very stressful day made a bit more pleasant by this individual. Thanks for your help.
Reviewed on TrustPilot
Jay Shah
Quick turn up and really great service. I had called a few lock smiths up and a they were charging bonkers prices but these guys prices are very fair. Thank you for your work guys!
Reviewed on TrustPilot
Ali Abdul Rauf
Excellent customer service
Happy and friendly experience from a company with great product knowledge. They genuinely care about their customers and try and get them the best value as well as being efficient in their work. Highly recommended!
Reviewed on TrustPilot
Alex Manos
Great and fast services. My wife was locked out so I called few companies until a neighbour gave my wife 99locksmith’s phone number. They came quickly and opened the door without damaging the lock, we can still use the same keys which is really great. We will improve the security of our house soon and definitely will call you for that. Thank you! More...
Reviewed on TrustPilot
PJ
Pleasant happy guy, got to me as soon as he could did the job quick and clean, wasn’t the cheapest but was worth it. Better lock then I had before! Hopefully I don’t have to use him again but if I do, he’ll be the first person I call! More...
Reviewed on TrustPilot
Laszlo Csubirkai
very cooperative and hardworking
Reviewed on TrustPilot
Csilla Hodges
You know how all lockamiths are a rip-off? Not this one; he gives me a price breakdown of all parts, I can even check online, and doesn't charge horrific labour. Even the call-out-fee is reasonable. He also explained the types of lock I can choose from so I can make an informed cheaper or pricier decision. He is all about the quality parts. More...
Reviewed on TrustPilot
Locksmith
Emergency lock out serive
Lock replacemant
MLP systems repairs and replace
CCTV instalation
And more
