39steps Ltd
EH10, Edinburgh
(8)
EH10, Edinburgh
(8)
It’s our business to make your business look The Business. Which, in turn, helps you get more business!
Brands that pack a punch, websites that really work and all that’s in between – we’ll create the right toolkit for you that makes a positive impact on your bottom line.
8 customer reviews
Catseye Cattery
Having had a truly awful experience with our previous Glasgow - based web design agency - it has been a joy to work with this experienced, energetic and diligent bunch of awesome cool dudes! ! As our new website and branding project nears it's conclusion - we look forward to continuing a great working relationship! Big fat gold star especially to Eri. More...
Reviewed on Google Maps
alan
great service from an experienced and dedicated team. 39steps provided a full brand refresh and website and since this was implemented my lead-flow has increased considerably and my online presence has been significantly strengthened. Definitely to be recommended.
Reply from 39steps Ltd
Thanks Alan – it is a pleasure to work with you!
Chris Thomas
We've worked with Julie and her team at 39Steps for just shy of 10 years. During that time they have designed our logo, produced endless marketing materials, taken care of all of our print requirements, and are patiently giving our website an overhaul. Three reasons why you should use them:1. They take the time to understand your business, your sector, and what you are trying to achieve by engaging with them. We thought we 'just' needed a new website. But the 39steps acually challenged us about what we wanted to achieve (attracting more clients of the sectors that we specialise in), what we wanted to communicate (we are business advisors who just happen to specialise in accounting) and the best way to do that (make the website friendly, approachable, give social proof, full of free stuff, and ensure we have lots of great content in our blog & tweets). The results will be (a) we will have a shiny new website (b) we have a much better understanding of our business identity, and how to make ourselves stand out from the crowd.2. They work on time, on budget, give you a nudge (or a gentle kick!) if you are delaying the process, and put their hand up if things deviate from the plan at their end.3. Most importantly, they are fun people to spend time with and not averse to celebrating success with a cheeky half in the pub. More...
Reviewed on Google Maps
Dan Reynolds
The 39steps team are a pleasure to work with. We (EMMS International) chose them to redevelop our website a couple of years ago and it continues to be a real asset to our organisation and a hit with visitors. We continue to work with them for web support and recently print design. They are responsive to queries and quick to find solutions. More...
Reviewed on Google Maps
Tim Purves
39 Steps did a full re-brand for my company, and so many people have commented how great it looks. We still work closely with them and I cannot recommend them highly enough!!
Reviewed on Google Maps
S. Luca HQ
What are the 39Steps? They are the best!From the conception of our new website through to its ongoing maintenance, 39steps’ dedicated and enthusiastic team have delivered exemplary service throughout. Our customers expect only the very best from us and 39steps produced a website that proudly represents our company. Fun to work with and outstanding results - Perfect satisfaction! More...
Reviewed on Google Maps
Stuart Gray
We have used 39 Steps for years and always found the service provided to be excellent.
Reviewed on Google Maps
Alan Smith
I've recently commissioned 39steps to overhaul my online presence and whilst the work is not yet complete...in fact it's only just started. ... I'm already impressed. I normally write reviews AFTER a job is done (that would be normal, most would say) but the way I've been treated, listened to and the strategy mapped out, I already know I've made a good decision. Thank you Julie & the 39steps team. More...
Reviewed on Google Maps
Describe your creative process.
Listening to you, researching your industry, the competition trends and the target audience you're going for, doodling A LOT. Sounds woolly, but there is a proven process we've honed over 20 years.
What information do you need from a client before you can start work?
Most importantly - are we a good fit for each other!
plus:
- industry
- how established the business is
- have you embarked on this type of project before
- is the incumbent involved
- level of investment
- ideal timescale
What do you love most about your job?
We love creating great design that works hard for our clients. Whether that's a brand refresh, or an ecommerce website – we know that our work has a fundamentally positive effect on our clients' business and that's exciting!
What inspired you to start your own business?
Knowing I get to run a creative consultancy the way I want it to be and to work with great people, to create fabulous work for lovely clients.
Why should our clients choose you?
Clients choose to work with us because we're friendly, straightforward, take time to understand their requirements and then deliver cracking work. On time. On budget.
Can you provide your services online or remotely? If so, please add details.
It's great to meet clients face to face where it's practical but we also love a bit of Zoom! So a mix of both, depending on where you are.
What changes have you made to keep your customers safe from Covid-19?
No need for this anymore, thank goodness. Long may that continue.
Marketing
Making your toolkit work:
research + plan
online + offline strategy
communication calendar
review + revise
Branding
More than just a logo!
mission + vision
logo design + guidelines
tone of voice
identity systems
Design
All the good-looking stuff:
brochureware
publications
infographics
templates
illustration
Web
Your online shopfront:
planning + strategy
design
development
PHP + ecommerce
