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Mediation Consultants

Multiple locations

(137)
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‘21 Certificate of Excellence, 2021

About

Online Mediation and appointments in person meetings available in London, Essex, Kent, Surrey and Sussex - Evenings and Saturday Appointments are also available.

Please telephone us to arrange an alternative venue for Mediation in your area.

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43 min response time

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Reviews (137)

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5/5

137 customer reviews

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2 January 2024

I cannot recommend Pam enough. She was very understanding and accommodating. I was supported and reassured during the process which I really needed as a single dad dealing with a difficult and conflictive child’s mother sabotaging access to my daughter. Pam is a great choice to handle mediation. More...

Reviewed on Google Maps

3 December 2023

I cannot recommend Pam enough. She was very understanding and accommodating. I was supported and reassured during the process which I really needed as a single dad dealing with a difficult and conflictive child’s mother sabotaging access to my daughter. Pam is a great choice to handle mediation. More...

3 December 2023

I cannot recommend Pam enough. She was very understanding and accommodating. I was supported and reassured during the process which I really needed as a single dad dealing with a difficult and conflictive child’s mother sabotaging access to my daughter. Pam is a great choice to handle mediation. More...

Reviewed on TrustPilot

2 August 2023

I took my time when looking for a mediator to source the best option for myself and my family. I spoke to several mediators whilst researching.
When I spoke to Pam Hatfield I knew she was the mediator I wanted to work alongside.

Pam was calm, attentive and listened to every detail. She was clear and concise and made additional helps and aids that I would not have thought of or considered.

If you are wanting someone who looks out for the good of everyone in this high, stressful situation, then look no further than Pam.

Highly recommended
More...

2 August 2023

I took my time when looking for a mediator to source the best option for myself and my family. I spoke to several mediators whilst researching. When I spoke to Pam Hatfield I knew she was the mediator I wanted to work alongside. Pam was calm, attentive and listened to every detail. She was clear and concise and made additional helps and aids that I would not have thought of or considered. If you are wanting someone who looks out for the good of everyone in this high, stressful situation, then look no further than Pam. Highly recommended More...

Reviewed on TrustPilot

28 July 2023

Pam has been very professional, kind and so helpful would highly recommend 👌

Reviewed on TrustPilot

27 July 2023

Pam has been very professional, kind and so helpful would highly recommend 👌

18 July 2023

Pam is amazing. The help she gave me was clear and insightful. All of the time she was thoughtful and caring in a difficult situation. I cannot thank her enough.

17 July 2020

Very professional and helpful. I had contact case and her mediation was on point. Straight to the point and no time and resources wasted.

13 November 2019

Pam Hatfield was instrumental in helping our family reach a speedy solution in the family court. Her expert advice was immeasurable. Always there to answer any questions we had, went above and beyond for which we are extremely grateful. Can’t thank her enough. More...

Reviewed on Yell

27 February 2019

My experience with this company has not been good at all, firstly they cancelled our first appointment without even letting me know, then when i asked to rearrange our second appointment via email she refused and stated she would not refund my money, a bit harsh given the fact she cancelled our first appointment with no notice and i gave her 2 hours notice, she uses her terms to avoid her responsibilities and then dosen't respond, before paying her any money read her terms and conditions.

Reviewed on Google Maps

27 February 2019

AMAZING Service!! Cannot stress enough how smoothly everything was. Pam Hatfield was the person who had helped me through the entire process. From the off, I felt at ease and reassured she could help us, she was brilliant!! Always kept me updated every step of the way and always answered all my queries as well as explained things to me in depth. Thank you ever so much for all your help and hard work.It was very clear that Pam cares about her clients and is passionate about mediation. I’m so pleased that we did not end up going to court and wasting money. If ever you need mediation, Pam’s your lady! More...

Reviewed on Google Maps

27 February 2019

I am leaving a review for Pam Hatfield to let other people know that during my experience in mediation, Pam has been supportive, efficient and considerate. She has been able to guide us to reach an agreement with our divorce settlement. My solicitor was on hand to give me advice and I now appreciate her recommendation to Pam Hatfield for mediation. A charming lady, who can rely on and work with together during negotiations. More...

Reviewed on Google Maps

27 February 2019

A special thanks to Pam who has provided extensive support throughout this difficult and exhausting period of my life. She was efficient and pragmatic in her approach to my case and made me feel confident that an agreement would be reached. Professional, honest and always contactable to answer questions. The help I received has enabled me to progress beyond my expectations.It has been a pleasure to work with you and I could not have thanked you more, now that this has finally come to a close.I would highly recommend your services. More...

Reviewed on Google Maps

26 February 2019

I'm very happy to have Pam Hatfield as my mediator, cos she's always there whenever you need an advice regarding your case, she's also very honest and fair, I'll recommend her to anyone who is in need of a mediator.

Reviewed on TrustPilot

19 February 2019

AMAZING Service!! Cannot stress enough how smoothly everything was. Pam Hatfield was the person who had helped me through the entire process. From the off, I felt at ease and reassured she could help us, she was brilliant!! Always kept me updated every step of the way and always answered all my queries as well as explained things to me in depth. Thank you ever so much for all your help and hard work.

It was very clear that Pam cares about her clients and is passionate about mediation. I’m so pleased that we did not end up going to court and wasting money. If ever you need mediation, Pam’s your lady!
More...

19 February 2019

A special thanks to Pam who has provided extensive support throughout this difficult and exhausting period of my life.

She was efficient and pragmatic in her approach to my case and made me feel confident that an agreement would be reached. Professional, honest and always contactable to answer questions. The help I received has enabled me to progress beyond my expectations.

It has been a pleasure to work with you and I could not have thanked you more, now that this has finally come to a close.

I would highly recommend your services.
More...

19 February 2019

Having had lots of problems with my ex partner, I decided to have my case sorted out using mediation. The service I received was excellent, communication was brilliant and we had a good schedule in place. Our documents were written up quickly. The fees were reasonable for the service provided. I would definitely recommend this company. We were fully informed at each stage of the process. From the first meeting to having three joint meetings, took 2 months. my claim and also given excellent advice through out the process. My original solicitor had messed me around and I felt the correspondence was dragged out and very slow, so I ended that. I am now a happy customer and would highly recommend Pam, they really do go that extra step to help you. More...

19 February 2019

My ex partner and I were having lots of problems and decided to use mediation. From our initial meeting, we received excellent treatment, communication was brilliant and we reached an agreement. My original solicitor had been very slow with correspondence, I decided to stop using that very expensive route. From the first meeting to having three joint meetings, took us 2 months. We were also provided with excellent advice through out the process. I would definitely recommend this company and would highly recommend Pam, they really do go that extra step to help you. More...

Reviewed on Yell

19 February 2019

Having had lots of problems with my ex partner, I decided to have my case sorted out using mediation. The service I received was excellent, communication was brilliant and we had a good schedule in place. Our documents were written up quickly. The fees were reasonable for the service provided. I would definitely recommend this company. We were fully informed at each stage of the process. From the first meeting to having three joint meetings, took 2 months. my claim and also given excellent advice through out the process. My original solicitor had messed me around and I felt the correspondence was dragged out and very slow, so I ended that. I am now a happy customer and would highly recommend Pam, they really do go that extra step to help you. More...

Reviewed on Yell

19 February 2019

A special thanks to Pam who has provided extensive support throughout this difficult and exhausting period of my life. She was efficient and pragmatic in her approach to my case and made me feel confident that an agreement would be reached. Professional, honest and always contactable to answer questions. The help I received has enabled me to progress beyond my expectations.It has been a pleasure to work with you and I could not have thanked you more, now that this has finally come to a close.I would highly recommend your services. More...

Reviewed on Yell

19 February 2019

AMAZING Service!! Cannot stress enough how smoothly everything was. Pam Hatfield was the person who had helped me through the entire process. From the off, I felt at ease and reassured she could help us, she was brilliant!! Always kept me updated every step of the way and always answered all my queries as well as explained things to me in depth. Thank you ever so much for all your help and hard work.It was very clear that Pam cares about her clients and is passionate about mediation. I’m so pleased that we did not end up going to court and wasting money. If ever you need mediation, Pam’s your lady! More...

Reviewed on Yell

12 February 2019


“I would recommend Pam Hatfield as a mediator, as she was considerate and informative when working with us over our child arrangements. Mediation has helped us to work together and co-parent our children in a much better way that we were experiencing before.”
More...

12 February 2019

I am leaving a review for Pam Hatfield to let other people know that during my experience in mediation, Pam has been supportive, efficient and considerate. She has been able to guide us to reach an agreement with our divorce settlement. My solicitor was on hand to give me advice and I now appreciate her recommendation to Pam Hatfield for mediation. A charming lady, who can rely on and work with together during negotiations. More...

12 February 2019

I am leaving a review for Pam Hatfield to let other people know that during my experience in mediation, Pam has been supportive, efficient and considerate. She has been able to guide us to reach an agreement with our divorce settlement. My solicitor was on hand to give me advice and I now appreciate her recommendation to Pam Hatfield for mediation. A charming lady, who can rely on and work with together during negotiations. More...

Reviewed on TrustPilot

12 February 2019

“I would recommend Pam Hatfield as a mediator, as she was considerate and informative when working with us over our child arrangements. Mediation has helped us to work together and co-parent our children in a much better way that we were experiencing before.” More...

Reviewed on TrustPilot

12 February 2019

Pam is a very helpful, friendly & knowledgeable lady. And even though it’s been over a year since we last spoke, out of the blue my phone rings & it’s Pam to see how the court case is going! And she is still offering help, advice & support.I would recommend Pam Hatfield 110% More...

Reviewed on TrustPilot

12 February 2019

I am leaving a review for Pam Hatfield to let other people know that during my experience in mediation, Pam has been supportive, efficient and considerate. She has been able to guide us to reach an agreement with our divorce settlement. My solicitor was on hand to give me advice and I now appreciate her recommendation to Pam Hatfield for mediation. A charming lady, who can rely on and work with together during negotiations. More...

Reviewed on Yell

12 February 2019

“I would recommend Pam Hatfield as a mediator, as she was considerate and informative when working with us over our child arrangements. Mediation has helped us to work together and co-parent our children in a much better way that we were experiencing before.” More...

Reviewed on Yell

11 February 2019

My experience with Pamela has not been a positive one, although are initial conversation was positive I've had nothing but problems since, are initial meeting was moved and she didn't even call to rearrange, on the next appointment i gave her notice via email (how we had been contacting) to rearrange as i had an emergency, i then received a call that she didn't read her email and wouldn't conduct the meeting nor would give me my money back and tried to use her terms as a reason, what she didn't know is that i run my own business and know about unfair terms, I've sent her emails but have had no response what so ever, i would avoid as if you ever have any issues i doubt they would be resolved and she will go missing.

Mediation Consultants
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Reply from Mediation Consultants

Thank you for your review. Our cancellation policy is clearly stated in our terms and conditions of business and also stated on our website. All clients are provided with this information in advance to confirmation of a meeting and prior to payment. A cancellation policy is standard practice and not unreasonable or an unfair term. Daniel Morgan chose to cancel our meeting by email, 2 hours prior to the scheduled meeting. As a rule, I do not read emails whilst I am driving en route to the meeting and would not expect this from others due to safety and the law. A telephone call would obviously be the most efficient way to make contact if there was an emergency, rather than learning that the other party had no intention of attending the meeting upon arrival. Pam Hatfield Associates Ltd have been established since 2007 and receives excellent reviews from many satisfied clients. I would recommend that any potential clients who are looking for a professional mediation service, to conduct their own due diligence and are welcome to contact us or to speak directly to clients who are happy to personally provide a recommendation.

3 January 2019

Professional, straightforward and helpful.

Reviewed on TrustPilot

30 October 2018

Excellent service and help throughout my difficult child arrangement order. Straight to the point and very helpful.

Reviewed on Google Maps

7 October 2018

Pam was my first contact on an internet search for mediation whilst attempting to resolve post divorce complexities with various issues. I did not have to look further with the clarity I received on my first call prepayment, the understanding that allayed my anxiety and the assurance I could call if I had any question or concern before my first meeting. It was obvious client care is her priority and the service has been EXCELLENT throughout my engagement with her. I have recently referred someone in need of efficient service to benefit as I have. Please keep up the great work! More...

3 October 2018

Pam Hatfield Associates was my first contact through my internet search for divorce mediation. I didn't have to look further as the response was I got was very impressive. The service since then has been outstanding: professional, efficient and reassuring. My anxiety about having to resolve various complex issues, was soon allayed. The prompt responses throughout my engagement and afterwards is remarkable and very much appreciated! More...

Reviewed on Yell

30 September 2018

I recently contacted Pam Hatfield for mediation due to an issue with access to my child.I had previously spoken with a number of other mediators, and found them to be unhelpful, and disinterested. Pam, on the other hand was immediately understanding, reassuring and non-judgemental, and enabled me and my ex-partner to come to an agreement that we had not been able to for the best part of a year; best of all, allowing me access to my child. During our mediation sessions I found Pam to be extremely professional, balanced and very true to her word. For example, sending the minutes of our meeting only a matter of hours later. I feel reassured that if any further issues arise, I will able to contact her via text or e-mail for further support and guidance, which makes a huge difference when dealing with such situations. Thank you. More...

Reviewed on Google Maps

28 September 2018

Brilliant Mediator and Excellent Support received from Pam Hatfield. She helped me immediately and provided an impeccable service to assist me with my child arrangement order. My ex is a very difficult man to deal with and Pam endured through a lot of harassment from him to assist me to get a fair arrangement for myself and kids. Good support received and she is very comfortable to talk to. Definitely good at her profession and highly recommendable. More...

28 September 2018

Pam is an exceptionally understanding and fair mediator. She really helped me a lot with my very difficult ex for child arrangements. Thank you Pam for being so strong and helping me through that difficult time. I would recommend her service to everyone. More...

Reviewed on TrustPilot

28 September 2018

Pam helped me incredibly as a mediator with my child arrangement during separation and provided me with so much valuable assistance and support. She really is good at her profession and I'd recommend her to anyone needing family mediation. More...

Reviewed on Yell

23 September 2018

I recently contacted Pam Hatfield for mediation due to an issue with access to my child. I had previously spoken with a number of other mediators, and found them to be unhelpful, and disinterested. Pam, on the other hand was immediately understanding, reassuring and non-judgemental, and enabled me and my ex-partner to come to an agreement that we had not been able to for the best part of a year; best of all, allowing me access to my child. During our mediation sessions I found Pam to be extremely professional, balanced and very true to her word. For example, sending the minutes of our meeting only a matter of hours later. I feel reassured that if any further issues arise, I will able to contact her via text or e-mail for further support and guidance, which makes a huge difference when dealing with such situations. Thank you. More...

Reviewed on TrustPilot

2 July 2018

I contacted Pam Hatfield for mediation after my ex stopped all contact with my daughter. During our first meeting, Pam was very easy to talk to and understanding. Pam was professional and provided me with lots of information on how mediation could help with my ex to co-parent our daughter. Unfortunately, my ex would not agree to mediation and refused point blank to even try one joint meeting, although I offered to pay her mediation fees! This is not the mediators fault that my ex refused mediation. Pam signed off my form to make an application to court. My ex was summons to attend court and I turned up and presented my case as a litigant in person representing myself. I now have a Child Arrangements Order that allows me to have regular contact with my daughter. So far, so good, my ex has stuck to the Child Arrangements Order. Pam was extremely helpful, informative and supportive. I would be happy to speak to anybody about my experience should you find yourself in a similar situation. More...

Reviewed on Google Maps

2 July 2018

Pam Hatfield was very unprofessional and insensitive. She spent a lot of time citing her extensive experience as a mediator, yet breeches her code of conduct. I urge anyone thinking of seeing Pam to explore alternatives. More...

Reviewed on Google Maps

2 July 2018

We went to mediation as we were finding it difficult to share our assets and decide what was fair. Pam Hatfield was recommended by my solicitor. My experience with Pam can be described as understanding, knowledgeable, understanding and empathetic. Pam was a good communicator and helped us with our negotiations immensely. From my first meeting with her, I felt comfortable in our meetings and Pam told us what to expect in mediation, and how she was going to work with us on our case. We were both kept informed throughout the entire process and Pam suggested many options for us to consider. I personally felt confident using mediation to reach an agreement for our divorce settlement and I would recommend this option to anyone. In three meeting together, we were able to sort out our issues by talking frankly. I highly recommend Pam as a great mediator! More...

Reviewed on Google Maps

2 July 2018

Exceptional Mediation and Highly RecommendedThis is my first review on Google, however, I felt compelled to let others know about the exceptional level of service I experienced with Pam Hatfield. I had a minefield of issues to sort out after the breakdown of my marriage. I was unsure if mediation would help in my particular situation. After my first meeting with Pam, I felt reassured by her personalised care and attention and confident with her level of professionalism. Pam dealt with our case efficiently and effectively. She was personable, non-judgemental and understood our difficult relationship. I am grateful to Pam for managing our meetings and guiding us to an amazing outcome. I would highly recommend this company. More...

Reviewed on Google Maps

24 June 2018

This is my first review on Google, however, I felt compelled to let others know about the exceptional level of service I experienced with Pam Hatfield. I had a minefield of issues to sort out after the breakdown of my marriage. I was unsure if mediation would help in my particular situation. After my first meeting with Pam, I felt reassured by her personalised care and attention and confident with her level of professionalism. Pam dealt with our case efficiently and effectively. She was personable, non-judgemental and understood our difficult relationship. I am grateful to Pam for managing our meetings and guiding us to an amazing outcome. I would highly recommend this company. More...

Reviewed on TrustPilot

24 June 2018

This is my first review on Google, however, I felt compelled to let others know about the exceptional level of service I experienced with Pam Hatfield. I had a minefield of issues to sort out after the breakdown of my marriage. I was unsure if mediation would help in my particular situation. After my first meeting with Pam, I felt reassured by her personalised care and attention and confident with her level of professionalism. Pam dealt with our case efficiently and effectively. She was personable, non-judgemental and understood our difficult relationship. I am grateful to Pam for managing our meetings and guiding us to an amazing outcome. I would highly recommend this company. More...

Reviewed on Yell

18 June 2018

I contacted Pam Hatfield for mediation after my ex stopped all contact with my daughter. During our first meeting, Pam was very easy to talk to and understanding. Pam was professional and provided me with lots of information on how mediation could help with my ex to co-parent our daughter. Unfortunately, my ex would not agree to mediation and refused point blank to even try one joint meeting, although I offered to pay her mediation fees! This is not the mediators fault that my ex refused mediation. Pam signed off my form to make an application to court. My ex was summons to attend court and I turned up and presented my case as a litigant in person representing myself. I now have a Child Arrangements Order that allows me to have regular contact with my daughter. So far, so good, my ex has stuck to the Child Arrangements Order. Pam was extremely helpful, informative and supportive. I would be happy to speak to anybody about my experience should you find yourself in a similar situation. More...

Reviewed on TrustPilot

18 June 2018

I contacted Pam Hatfield for mediation after my ex stopped all contact with my daughter. During our first meeting, Pam was very easy to talk to and understanding. Pam was professional and provided me with lots of information on how mediation could help with my ex to co-parent our daughter. Unfortunately, my ex would not agree to mediation and refused point blank to even try one joint meeting, although I offered to pay her mediation fees! This is not the mediators fault that my ex refused mediation. Pam signed off my form to make an application to court. My ex was summons to attend court and I turned up and presented my case as a litigant in person representing myself. I now have a Child Arrangements Order that allows me to have regular contact with my daughter. So far, so good, my ex has stuck to the Child Arrangements Order. Pam was extremely helpful, informative and supportive. I would be happy to speak to anybody about my experience should you find yourself in a similar situation. More...

Reviewed on Yell

16 June 2018

We went to mediation as we were finding it difficult to share our assets and decide what was fair. Pam Hatfield was recommended by my solicitor. My experience with Pam can be described as understanding, knowledgeable, understanding and empathetic. Pam was a good communicator and helped us with our negotiations immensely. From my first meeting with her, I felt comfortable in our meetings and Pam told us what to expect in mediation, and how she was going to work with us on our case. We were both kept informed throughout the entire process and Pam suggested many options for us to consider. I personally felt confident using mediation to reach an agreement for our divorce settlement and I would recommend this option to anyone. In three meeting together, we were able to sort out our issues by talking frankly. I highly recommend Pam as a great mediator!



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16 June 2018

We went to mediation as we were finding it difficult to share our assets and decide what was fair. Pam Hatfield was recommended by my solicitor. My experience with Pam can be described as understanding, knowledgeable, understanding and empathetic. Pam was a good communicator and helped us with our negotiations immensely. From my first meeting with her, I felt comfortable in our meetings and Pam told us what to expect in mediation, and how she was going to work with us on our case. We were both kept informed throughout the entire process and Pam suggested many options for us to consider. I personally felt confident using mediation to reach an agreement for our divorce settlement and I would recommend this option to anyone. In three meeting together, we were able to sort out our issues by talking frankly. I highly recommend Pam as a great mediator! More...

Reviewed on TrustPilot

16 June 2018

We went to mediation as we were finding it difficult to share our assets and decide what was fair. Pam Hatfield was recommended by my solicitor. My experience with Pam can be described as understanding, knowledgeable, understanding and empathetic. Pam was a good communicator and helped us with our negotiations immensely. From my first meeting with her, I felt comfortable in our meetings and Pam told us what to expect in mediation, and how she was going to work with us on our case. We were both kept informed throughout the entire process and Pam suggested many options for us to consider. I personally felt confident using mediation to reach an agreement for our divorce settlement and I would recommend this option to anyone. In three meeting together, we were able to sort out our issues by talking frankly. I highly recommend Pam as a great mediator! More...

Reviewed on Yell

Q&As

Helping people who need assistance in solving problems in their relationship as parents or managing their separation / divorce in an amicable way.

Having seen the devastation and damage to peoples emotional relationship and finances when going through the divorce process using the Court, it made complete sense to set up my own mediation practice and work full-time as a mediator to facilitate disputes between the parties.

I am an accredited mediator through the Law Society, a Member of the Family Mediation Council and Family Mediators Association. I am also a Professional Practice Consultant who provides supervision to other mediators and supervise their practice.
Clients should choose to engage my services through experience, legitimate savings on legal costs and a proven track record of resolving most disputes and avoiding the need for court action.

Services

MIAMS - Mediation Information Assessment Meetings
Family Mediation
Divorce & Separation Mediation
Child Contact Arrangements Mediation
Parenting Plans
Relationship Agreements
Commercial Mediation
Workplace Mediation

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