East Leake
Founded as Heather Watson Operational Services in 2014, our founder felt the time had come to expand the business, give it a fresh makeover and change the company name in January 2020. We specialise in virtual administrative support and accounts services throughout the UK.
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5 customer reviews
Louise Parry
Dont know what id do without this company. I own a small guest house but had no idea about admin or bookkeeping. They’ve sorted me right out! Even put together a website and manage the online bookings for me too so you could say they also manage the guesthouse diary. Leaves me time to concentrate on making guests feel comfortable etc. Highly recommend More...
A La Carte Weddings & Events
These ladies are fantastic they whipped up our website in a weekend end! Designed all our paperwork and client contracts and have managed the books for us ready to hand over to the account so efficiently every year and looked after our payroll. Basically everything we didn't have time to do! More...
DWI Ltd
We've been working with Arendelle for a few years now and have been over the moon with service. They have looked after all our bookkeeping and administration and offered business support all the way. Can't recommend these enough.
Guild Of Master Artificial Lawn Fitters
Arendelle Virtual Office Services have looked after all our admin and books over the years. No nonsense pricing and great customer service.
Madie Mason
These guys did all the book keeping for our shop, designed and arranged printing of all our documentation. Maintained and updated our website and any other admin job we asked them to do. Excellent service with extremely high standards and lovely personalities. More...
What do you love most about your job?
Helping clients to meet their full potential both personally and in business. Giving others the benefit of my experience and knowledge.
What inspired you to start your own business?
Having run businesses for others, gaining much knowledge and experience along the way, I felt the time had come to branch out on my own.
Why should our clients choose you?
We pride ourselves on our attention to detail and great customer service.
Can you provide your services online or remotely? If so, please add details.
All our services are online or remotely. We also offer zoom consultations and business management training.
What changes have you made to keep your customers safe from Covid-19?
As we are a 100% virtual service our customers can be assured of their safety.
Bookkeeping
Purchase ledger input and filing.
Sales ledger input and filing.
Invoicing & Credit Control.
Expenses.
Bank statement reconciliation.
Organising receipts & bills.
CIS Returns.
VAT Returns.
VAT Reverse Charge invoicing.
Cashflow reporting.
Nominal Ledger reporting & checking.
Profit & Loss reporting.
Balance Sheet reporting.
Trial Balance.
Fixed assets administration & reporting.
Month end close off and Year end close off.
Preparation of all Year end reports for your Accountant.
Administration
Letter writing and formatting.
Report writing.
Powerpoint presentation, creation and design.
Data Input,
Audio & Copy Typing.
CRM Management.
Form completion, online and paper.
Organisation of paperwork.
Creation of filing systems.
Ordering company stationary.
Dairy Management.
Email Management.
Arranging travel
and much more.
Virtual Business Training
Virtual Customer Service,
Individual Staff Management,
Team Management,
Retail Management,
Office Management,
Operations Management and
Events Management
Payroll
Weekly, fortnightly & monthly payroll.
Year end reporting and P60's.
Timesheets.
Maternity Pay.
Paternity Pay.
SSP.
Adoption Pay.
Holiday Pay.
Company Pension Scheme.
P11D Completion
Business Start-Up
Business Plan for bank loan.
Projected Cash Flow.
Business structure flow charts.
Website creation using Wix.
Email account set up,
Filing systems set up,
Online accounting software set up,
CRM System set up,
Business insurance set up,
Indeed and Facebook recruitment,
Shortlisting & Interviewing staff.
Training in Customer Service, Team & Staff management.
Sourcing of business premises.
Set up social media accounts.
Negotiating procurement of equipment.
Negotiating mobile phone contracts.
Credit Reference Agency procurement
and much more