Zen Managed services is what is known as an MSP (Managed Services Provider) . We provide fully managed solutions for folks that do not have the technical skills or expertise to do it themselves. This includes building, managing and monitoring your website, hosting, servers, desktop pc's, mobile devices, email, antivirus and backups.
What we do is handle the general ongoing maintenance, security and monitoring of your I.T. which allows you to focus on your business while we focus on the techy stuff. We can even manage your website (or preferably get it converted to WordPress for easier management) and provide a fully managed hosting solution either through us or a provider of your choice.
We can take over managing your services from your current providers, or we can use provider of your choice or we use one of our own, we can even migrate your services from one provider to another.
I have a managed WordPress website, G Suite and cyber-security with ZenMSP. So far In have been very happy with the service and the pro-active support.
ZenMSP currently do my managed hosting, email, backups and cyber-security and for several of my clients as well. We have never had any issues to date and have been very happy with the service. It is great to know that even if we do have problems with the hosting, they will just move it to another provider for us. The service is also pro-active with monthly reports to tell me what has actually been done, any issues which have been resolved in the background.I put my hands up as being one of those foolish people that never thought about security until it was too late. I have been infected with malware a few times and lost all my files, and I have had several clients who got hit with malware or ransomware, customer data stolen, one even lost their merchant services due to their complete lack of security and non PCI DSS compliance. I now advise all IT illiterate clients to get their systems checked and managed cyber-security at minimum. More...
Identified lots of security problems in our office and on our pc's and plugged them all, and taught us how to be more secure in general.