Zen Managed Services
Zen Managed Services Details
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Sales Telephone:01843 808401
About Zen Managed Services
Zen Managed services is what is known as an MSP (Managed Services Provider) . What we do is handle the general ongoing management, security and monitoring of your I.T. which allows you to focus on your business while we focus on the techy stuff. This includes maintaining and managing your desktop pc's, tablets and mobile devices, maintaining your backups, looking after you web hosting, we can also manage your website (or preferably get it converted to WordPress for easier management).
We can take over managing your services from your current providers, or we can use provider of your choice or we use one of our own, we can even migrate your services from one provider to another.
Zen Managed Services Q&A
What makes a great website?
A website which is intuitive, easy to navigate and find the information you need, and scales well on mobile devices.
What questions might you ask a client when starting a new project?
We are primarily dealing with customers who are non technical, so firstly I ask a client if they know what they need, and if not then we prepare a set of questions to assess how the clients business operates, the roles of staff and to ultimately determine all possible requirements they have. Non techy folks often have gaping security issues within their company for example (insecure/poor passwords, lack of security policies, outdated/unmanaged websites etc) they are not aware of, so we strive to try and find all these types of issues.
What do you love most about your job?
Helping people and making their lives easier and knowing we are doing a good job.
What inspired you to start your own business?
I spent many years working for employers who either did not know what they were doing, had bad work ethics, treated staff poorly and were never open to pro-active improvement and growth. There is no direction you can go in such companies except down, so the only solution is to do it better.
Why should our clients choose you?
Zen is a small family company based in Kent, and my ethic has always been to be honest and open with customers, never to sell them services they do not need and to always get the job done properly. You will never will harassed by a pushy salesman, or sold products and services you do not need. You will always get honest and impartial advice and you can feel safe in the fact that you are dealing with a company that actually cares about its customers.
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Managed Web hosting
Fully managed web hosting means that you do not need to understand FTP, setup databases, login to control panels or any of the techy stuff that is involved with hosting a website. You simply give us a call or send us an email and we do everything for you. We can take over the management of your existing hosting, use any hosting provider of your choice, or you can transfer you hosting over to us and one of our trusted providers. If any any point you are not happy with the hosting, we can simply move it somewhere else.
Managed Enterprise Email
Email is a core service to many businesses and needs to be operating 24/7 and many clients do not realise that it is a legal requirement to keep all project emails and documents in a central repository for 6 years. We provide a fully managed enterprise email and document storage solution with 99.99% up time guarantee through either Google Apps for work or Microsoft Office 365. Both services also include advanced email and document archiving options to comply with your retention policies and legal requirements, fsa regulations, and e-discovery. Included included with these services is online document creation via online office apps, document collaboration and sharing, cloud storage and more.
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