Bournemouth, Dorset
Your Plumber was originally founded to fulfil the need for a professional, well-presented and well-organised plumbing and heating service that was reliable, ethical and truly customer focused. We offer all plumbing and heating services ranging from dripping taps to full heating system changes.
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What do you love most about your job?
Dealing with people. As an organisation the customer is at the heart of our business. We only employ highly skilled, trustworthy and friendly individuals who actively hold the same customer orientated values as our own.
What inspired you to start your own business?
Your Plumber was originally founded to fulfil the need for a professional, well-presented and well-organised plumbing and heating service that was reliable, ethical and truly customer focused. Owning the business allows me to control the measures that I find most frustrating about appointing a tradesperson. Our customer centred approach ensures that we always answer every call, give upfront and honest prices and schedule our field engineers efficiently so that they run on time. We ensure that our staff are trained with an eye for detail and will ensure that your home is left spotless and their vans are parked appropriately. This is an ethos that is unfortunately hard to come by with trades and one I am very proud of.