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Windmill Farm Boarding Kennels

Coulsdon East, Croydon, Surrey

(36)
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About

Windmill Farm Kennels is set in 50 acres of Surrey countryside close to London and Gatwick airport.
All dogs are walked twice a day. Kennels are central heated and all have a heat lamp over the dogs bed.

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Reviews (36)

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4.5/5

36 customer reviews

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3 September 2021

Had my pup Picked up - Service was ok- Abbey was professional. Unfortunately that all ended there. Upon our pups return 3 days later - he was starving, extremely thirsty, and really smelly. Lord only knows what took place there! I gave strict written instruction on his feeding and even provided his meals. When he was returned - 2 of his portions were returned to me with excuses that he had already been fed with their own food!! Even the price I was originally quoted and agreed upon had increased. I paid them what they asked for but never again will I be leaving my pup with them. Not fit for taking care of any living animal. Stay well clear! More...

7 November 2019

Absolutely amazing they looked after our staffy Krystal and we felt so at ease leaving her there the staff are amazing especially Abbey..... a big thank you to you all x

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15 September 2019

Our new puppy went to kennels for a week and had a lovely time , no problems at all , staff very attentive and approachable and reassuring at all times , Neil was exceptional and really made us feel at ease , would definitely go again

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30 June 2019

Another great visit at Windmill Farm Kennels, really happy and my 2 dogs and cat seem to have a great time! Highly recommend! :) will be booking again next year!Amelia x More...

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31 May 2019

My dog just loves this place. So do I.

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30 November 2018

Our dog has always been very well looked arfter at windmill farm kennels.

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31 August 2018

Very unhappy with the way we found our two dogs when we went on Tuesday to pick them up earlier than planed. They had been moved from the main kennel area where we had left them , to a what they called a kennel around the back. It was so sad to see , all I can say it was like being put in solitary confinement, it was dark wet with a wall at the back and front of them . They only had one bed between them with a piece of rag as a blanket. But the best was I brought there bedding for them. They hadn't been fed the way we asked either. Disgusting. Got them home they drunk a hole bowl water and they were really hungry too . Plus we had to bath them , they really stunk. Very very disappointed. Never again. More...

31 August 2018

Good service and I feel confident leaving my dog there.

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31 August 2018

Great facilities in lovely grounds

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31 July 2018

We've boarded our dog here several times. He's always healthy and happy when we pick him up, never had any issues.

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31 July 2018

My spaniel stays here when we go on holiday. Good kennels.

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31 July 2018

Great place to leave my dog while I am on holiday, friendly staff,I have used this place a number of times and I have no issues would recommend to anyone.

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31 July 2018

My 5 dogs have been going here for over 7 years. Not easiest dogs to please and a mixture of different breeds. The dogs jump in their van as soon as they see it! The staff are very caring and animal lovers. I would not trust my dogs with anyone else as in the time they have boarded here, they return very happy and healthy. Thanks once again for returning happy pooches to me! More...

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31 July 2018

My two dogs seemed happy and healthy after having left them here for two weeks, the staff were very friendly. Will be using the kennels again next time without hesitation!

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31 July 2018

I left my dog here for two weeks! He seemed extremely happy here, the staff were very friendly and looked after him very well! I will 100% using this kennels again very soon. More...

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31 July 2018

We have used Windmill Farm Kennels for years now. Our dogs have always enjoyed their stay with them. We board our two Jack Russell's together. They are fed properly and given adequate walks. The accommodation is as comfortable as a kennels can be. We always bring our dogs beds and leads with them so they have the smells of home. The staff are very friendly and make your dogs feel very welcome. More...

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31 July 2018

This is the only kennels that I have used for my dogs that when we arrive they are pleased to be there.Enough said!

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31 July 2018

Professional and friendly, they looked after my dog very well, highly recommended!

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31 July 2018

Very impressed. My dog came back in excellent health after a 2 week vacation - will definitely use again in the future - Thanks!

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31 July 2018

Thay love the animals and walk every day

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31 July 2018

Cat was happy and the staff were nice

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31 July 2017

we brought our ex racing greyhound to your kennels and from the booking to him actually staying has been first class ,when we came to pick him up he looked a million dollars and really happy ,the staff were so friendly and helpful and the kennels were luxurious , and next time we go away we will bring our dog back without hesitation

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31 July 2017

Took my dog and cat there for a week and it was so nice to leave them with obvious animal lovers, we wouldn't leave them anywhere else again, thank you for caring.

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31 July 2017

Friendly and efficient service, no problems at all. Happy to recommend, and will be using Windmill again in the future.

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31 July 2017

Lovely staff and owners, who truly cared for my dogs whilst I was away. Punctual and very reasonably priced collection and delivery service. Buddy always gets excited going back to Windmill Farm after using them for the first time this time last year when a friend recommended them. Couldn't recommend Windmill Farm more, thanks to all the team for your professionalism and hard work!! Peter More...

Reviewed on Google Maps

31 July 2017

Took my Dog there for the first time last week. The place was very modern and clean staff were very friendly and helpful would take my dog there again.

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31 July 2017

We bring our dog Jarvey here numerous times a yearLovely kennels. He is given plenty of excersise and always comes home happy.

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31 July 2017

Good

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19 July 2017

My large border collie cross is nervous around other dogs so I was looking for somewhere that could deal with his needs. I've been taking him here for four years and found the kennels here to be ideal. The individual quarters are spacious and clean and there's been no problems with him on return. I was most impressed with the confident and sensitive handling of what I know can be a tricky dog. It's always difficult leaving my dog but I am confident that he is in safe hands. More...

9 April 2017

took our dog to windmill farm kennels and from first contact to actually our dog staying there has been first class the staff are very friendly and obviously love their animals , the kennels are really clean and luxurious and i wouldnt hesitate in recommending these kennels to anyone

31 July 2016

I went on a vacation for a week and it was our first time using windmill dog boarding.I was naturally a little nervous but during the holiday I called a couple to times and spoke to the friendly staff who reassured me my maxi was doing well and all is fine. When I picked her up she was happy to see us , she looked well looked after and bubbly (no change in her charecter) I will highly recommend using windmill for dog boarding services. And I will defiant use them again next year when I plan my next get away.Nice to have a friendly professional caring service like this local to me.Very happy customer And maxi says thanks too. See you again :) More...

Reviewed on Google Maps

31 July 2016

I have been using Windmill Farm Kennels for a few years now, and have no problem recommending them to others. In fact have just returned from a visit there today with someone I have referred. Small group of polite and efficient staff make booking via email so easy, and check in /check out simple and swift. Dogs are always excited to arrive there by car, or for Jonathan or Neil to collect them from my home, which is both very fairly priced and a god send when rushing around getting ready to go away etc. Have always found dealing with everyone at the business simple, and even when there is an issue with one of the dogs when checking them in, post-op, or a little under the weather, they have been both understanding and considerate to my requests. Given how awkward my dogs can be with other people, leaving them with Windmill Farm leaves me free of worry, and regular email updates while I'm away put my mind at rest. Can't recommend the place enough. And that's before mentioning the lovely location, purpose built kennel blocks, weather proofing, regular cleaning and sanitising, and of course how well fed and looked after the dogs always come home. No wonder they get excited going there. Thank you all. More...

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31 July 2015

We needed boarding kennels for our dog after relocating from overseas to the UK. Jonathan at Windmill Farm was very helpful and flexible, despite our dates changing a number of times. The prices were extremely reasonable compared to others in London and the South East, and when our dog was returned to us, he was freshly washed and in great health and spirits. I will use Windmill Farm again. More...

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31 July 2014

We looked at various kennels before choosing Windmill farm as the place to board our dog Barney when we go away. The kennels are clean, modern and we liked the fact that each kennel has its own heat lamp and the dogs are walked daily. The staff are great and Barney always seems happy to go there. Highly recommended!! More...

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31 July 2014

Lovely clean kennels, friendly and helpful staff

Reviewed on Google Maps

31 July 2013

We regularly leave our lab at Windmill Farm,as we travel a lot. She goes in tail wagging and comes out a very happy dog. The staff are really friendly and caring.All the dogs seem to have regular walks and look very well cared for,so i was quite surprised at the negative comments made in other reviews,but i guess some people will never be happy. More...

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