Wonderful shop. Lots of great instruments books and very friendly assistance.
Took my 7yr old son in on a couple of occasions to pick his first instrument for lessons at junior school, and was very impressed with the care and attention they gave him. Nothing was too much trouble and he was given all the time he needed. We've ordered his new cornet through Hayes and will be back again and again I'm sure More...
Hi Richard, trumpet arrived perfectly to my nephew, over the moon with great service and excellent price, one totally fired up young player very happy with the YTR4335GII Trumpet. Many thanks JZ
Very helpful. Nice shop, with a good selection of instruments.
Music shops are getting scarce and it's hard to find music books without going on line. Good range to suit general needs.
Ordered online at 9am, delivered by 10:30. I'm only ten miles away but blimey that's quick ! Always helpful and friendly staff in the shop as well.
Highly recommended!! Ordered a Odyssey OTH1900 Premiere Tenor Horn on mid-day Tuesday and received via DPD Wednesday mid-day.
Julie Le Galle
Brilliant service this morning, we flew over from Jersey to buy a trumpet and they couldn’t have been more helpful. Top service, thanks guy!
Very helpful and knowledgeable staff
Really nice shop, great for repairing and buying instruments !!
Good service and great advice, good stock level in branch and across local branches
Paul Francis Willmott
Good selection of new and used, acoustic and digital pianos.
Fantastic range and great customer service
Awesome shop, loads of stock very helpful staff
Friendly and helpful. Great range of instruments, mines the Ukulele!
You may find what you look for.
Large music shop with good range of instruments. Friendly staff.
Fantastic range of stock. Very helpful staff. Nothing is too much trouble to solve your musical needs
Very helpful. Nice shop
Lieuwe Jurjen Melchers
Great musical instruments store. Sincere and good advice. Large stock. Good selection of used instruments as well.
C G Ellison
Nice friendly shop that stocks a wide range of instruments and music, good place to try first.
Good place go visit
Brilliant and friendly service as always.
A very friendly place with knowledgeable staff. My daughter was able to try out all their available intermediate flutes for tone for as long as she needed. When her brand new flute had a mechanical fault, they were extremely helpful, ordering another from the supplier the same day and swapping them over.I wouldn't hesitate to recommend them. More...
I had my prestige serviced today at Hayes excellent service, great customer service! Would recommend!
Enquired yesterday about a repair and modification for my son's cornet; visited today and the work was done today whilst I waited. Very helpful and friendly team of staff, and my son is very happy to be able to reach his third valve slide now � More...
Fantastic service, Thanks to Tim for sorting out the saxophone ligature so quickly :) My son is now back playing saxophone so all happy. would definitely use again.
Very helpful welcoming, knowledgable people. Will definitely be using them again, even though it's upwards of 150 miles from where I live.
Cheers again, Tim..Worth coming over from the Isle of Wight
Thank you Tim for your excellent customer service just now with my order. Much appreciated and my son will be pleased to have his book in time for his next trombone lesson! Happy new year to you and your team. Nina :) More...
Incredibly helpful, knowledgeable staff and a great range of pianos and keyboards to try in a low pressure environment. Thank you so much!
I cannot recommend Hayes enough! The most helpful, friendly and funny bunch of people you could possibly meet. Me being as fussy as I am I often come to them with a lot of queries and no problem is too big or too small! Everything you could possibly want (obviously in terms of music) in one shop! More...
Wow!! What fantastic service! Thank you so much. I ordered a clarinet mouthpiece and reeds this morning and it was hand delivered by lunch time! So very impressed☺
If I came up on the Lottery this place would be in my top four places to visit
A great visit yesterday - having a middle-aged case crisis and needed reasonably robust single tpt with backpack functionality; plus mute, sandwich and pro-plus space.....was really impressed with the range and spent a few jolly hours in very good company. Also bought new mute, stand, etc etc A fab and friendly service. More...
Great shop great stock but most of all great people
The new Courtois AC440(straight model) is awsome very open and so responsive in all dynamics a joy to play ,designed on the old Elkhart and with input from Dudley Bright I have tried every bone under the sun and never found any to match the Elkhart 8H I bought from Evan Watkins way back in 1973 I stupidly sold it in the 80's and bought a Bach 16m being inspired when Watrous came to the UK. I am now finally happy to say the Quest for the perfect trombone for me is over at last I really recommend these fantastic trombones & for anyone who is interested I would get over to Hayes music and try one before the prices go up ,Now all I have to do is learn to play the thing better but an instrument of this Quality certainly helps lol More...