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About

We enjoy an excellent reputation built on fifteen years of delivering outstanding service and value for money. When you ask us to repair your computer, you can expect to receive personal and courteous advice and assistance from experts who care.

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Reviews (90)

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Steven Murray

28 May 2019

Excellent service. Very quick and very reasonable.

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Sharon Brookes

9 May 2019

Apple suggested my broken imac needed replacing but these guys fixed it and made it faster than its ever been in 2 days. Thanks again guys, saved me loads of £££ More...

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Calum McAlinden

30 April 2019

Excellent service. Phoned to enquire about a screen replacement for an iPhone SE and 45 minutes later I had my repaired phone in hand, and for a good price too. Professional and friendly people, thanks. More...

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Sarah Davies

30 April 2019

Neil ( Mr Fix it) Does fix everything! ! I have taken my laptops to him and his team many times. He is efficient quick and reliable. Highly recommended

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Andre Coleman

30 April 2019

I've been using my repaired ipad for a week now and it's perfect. Thanks for the fantastic job you have done. I'll pop in with my macbook next week, thanks, AC

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Andrew Dart

31 March 2019

Excellent service and price, broken desk top PC fixed within 10Mins..Well Happy....

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Ray Bird

1 March 2019

I've had my ipad and iPhone repaired here after apple wouldn't help as they said my bits are vintage. Now are both working like new. Don't goto apple, go here instead

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Tim Swain

1 March 2019

I always get brilliant service from this very efficient, friendly and helpful company. Thoroughly recommended.

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James Donovan

1 March 2019

A fantastic 1st class service, went in as recommend by friends, Neil had a look at desktop PC and due to his experience could see wires were in the wrong place, he was very professional and trusted and knew what he was doing, Thank you Neil.

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Kevin Garland

30 January 2019

A fantastic, quick and friendly service at a great price.
100% recommended!

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Ceri Branson

30 January 2019

Had my laptop repaired here today, took it to a place in the city center earlier in the week but they failed but these guys in Llanishen were able to fix it and the cost was less than I thought. Great service and I'm thrilled with my laptop. Taking my mum's laptop next. More...

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jamesy1965 .

1 November 2018

Brilliant service, very professional too!
I will recommend these guys every time.
Try for yourself, my iPad with a replaced glass, fair price and ready in a day.
Great!!!

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Anna Trisolini

23 July 2018

Excellent, fixed my external hard drive problem in 10 minutes and very economical. Thanks will definitely return and recommend.

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Margaret Collins

23 July 2018

Had a problem connecting my laptop to the Internet. Took it to them and fixed problem straightaway. Great service guys. Would recommend to all

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Luke Phillips

23 July 2018

fantasic service as always brilliant!! always a good service would recommend to anyone.

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Judith Green

23 July 2018

fantastic, prompt and thorough service. Very reasonably priced, explanations given in non-geek speak :-) Highly recommend!

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Alak Sharma

23 July 2018

Fantastic service replacing a cracked iPhone screen in 15 mins whilst I waited. They also sell very reasonably priced accessories such as charging cables. Highly recommend to anyone who needs a PC/ Phone/ Tablet repaired. More...

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Roxy Sullivan

23 July 2018

This guy is amazing!! Excellent value for money. He has a no fix no fee policy and i called him and explained my problem and he was able to resolve it over the phone! He doesnt just fix your pc but he gives you advice to prevent the problem occuring again! Ive never experienced such an excellent standard of customer service. I WILL NOT VISIT ANYONE ELSE for my computer issues More...

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Mike Moppy Rees

23 July 2018

Had my iPhone 6 fixed - super quick and friendly service. And very reasonable too. Highly recommended.

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Angela Wong

23 July 2018

Amazing!!!
Husband took an Ipad in the morning with a cracked screen and it was fixed by the end of the day for a bargain price.

Thank you!!!

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Jessica Mclean

23 July 2018

Got recommended by a friend to go here and I'm glad I went. The staff were all friendly and they exported my valued data in less than 10min at a MUCH cheaper price than I expected!!!! If you have any problems with your PC/laptop I would definitely recommend you go here!! More...

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Alex McWhirter

23 July 2018

So I'm a clumsy idiot who drops her iPhone a lot - twice now I've smashed the screen and Neil's been an absolute gem and fixed it for me in 10 mins. Would definitely recommend. Thanks! More...

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Rachael Davies

23 July 2018

Neil is fantastic- had to see him twice in a month to fix a smashed iPad and iPhone screen! He replaced my iPhone screen in 5 minutes and the price and service was great. Highly recommend!

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Jan Woolweaver

23 July 2018

This company is awesome Neil and the staff are extremely helpful and trustworthy. If you need your IT gadgets including mobile phone fixed there's no better place to go! I've been a customer now for a couple of years always Happy to recommend their highly professional services! More...

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Gordon Keir

23 July 2018

This is the best computer repair service ever! Incredible knowledge, expertise and customer service. Neil & the team worked hard repairing a laptop and desktop which is now like new. Incredible value for money. I would never go anywhere else. I will certainly be recommending to all my friends & family. Thank you do much for a truly excellent service!! More...

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Russell Staniforth

23 July 2018

Highly recommend this company. I use them for all my business phones and computers and they always provide a first class service.

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Ben Cowley

23 July 2018

iPad fell off a ledge and the screen cracked so sent Ian an email on a Sunday. He replied the same day (out of office) and I took the iPad the next day to the office. It was fixed and back home by late afternoon of the same day. Fee was reasonable and fair... less than half of what the Apple Store charges. Now my OCD at looking at a cracked screen is cured because it looks shiny and new again. Thanks guys! More...

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Stephen Rees

23 July 2018

Well impressed with this company they were totally honest when my PC died, they did try to repair it but it was beyond economical repair and they did not charge me a penny for their time.

Not many PC repair companies would do that, not only do they repair PC's they do Phones, Tablet's etc well recommended will be letting my friends know where to go.
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Neil Ash

23 July 2018

These guys were brilliant, we had meltdown on our main computer that runs our engraving machine at work so rang them, took it down and next day all sorted. Surely can’t ask for better service than that from anybody especially when most of Cardiff had shut down for the extreme weather! Thanks Guys you’ll get my recommendation any time. More...

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Martin Calver

21 June 2018

I had a faulty Samsung Chromebook, took it in on Monday, new part ordered, fitted and fixed by Thursday morning. Excellent service, quick turnaround and very reasonably priced. I will recommend to all my friends and family.
Thank you Neil !
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Jess Mansel

30 May 2018

Best price and service BY FAR! Charged me less than half than what other places quoted for my iPad and did it in 24hrs when other places had said 3-5 days. Reliable, trustworthy service with honest pricing and good customer service. More...

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Step Greeb

30 May 2018

Excellent repair of my iPad, best quote of 3 and very polite.

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Peter Young

30 May 2018

Great service. Friendly, professional and honest. Can't recommend this company highly enough. Thank you

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Helen Philpott

13 May 2018

Excellent! Can't fault the service or price. They were recommended to me by a friend, and now I will recommend them too! Thanks for your help.

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Philip John

2 May 2018

Have taken every smashed Ipad and phone screen, every frozen macbook, all fixed for a reasonable price, excellent service.

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Bob Gillen

21 April 2018

A great all round service with reasonable prices. Had my PC repaired and data saved. Great job Neil.

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Gavin George co uk

3 April 2018

I dropped my PC off and they found no error, they were super honest and refused to charge me for the diagnostic service. Highly recommended, I watched them serve a few customers when I was there and they were super pleasant, helpful and fair with everyone. More...

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Jess Mansel

24 March 2018

Best price and service BY FAR! Charged me less than half than what other places quoted and did it in 24hrs when other places had said 3-5 days. Reliable, trustworthy service with honest pricing and good customer service. More...

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Jon Beard

20 March 2018

Fixed my IMac for a bargain price. Competent, reliable, honest and knows what he is doing. What more do you want

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Sam Proctor

15 March 2018

Neil replaced the screen on my Macbook and the shop in Crwys Rd had refused as I have an apple mac computer. Couldn't have been better!! Thank you, Sam.

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Gail Scott

18 February 2018

My power socket has noe been mended and other problems sorted quickly for a better than expected price. Came to me recommeded by a friend.

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Paul Rees

14 February 2018

Exceptional! What a gem of a company - I will not go anywhere else. Thank you for always delivering a great service and for taking the time to explain and advise on the big IT issues.

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Philip Westcott

11 February 2018

Nice bloke, good speedy service. I will recommend to all my army collegues.

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Teafan123

24 January 2018

My PC had major problems with the spectre update that meant I couldn't boot Windows, or even recover or re-install it. Dropped PC in on Friday and was all up and running by Monday with great advice from Neil on how to proceed. Highly recommended!

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Brian Johnson

7 January 2018

I inherited my daughters old laptop and it had lots of problems getting online. All the problems were sorted and we set up a new email address for me. My laptop now runs like new. Neil was a pleasure to do business with and i would not hesitate to recommend him to anyone. A well satisfied new customer in Roath. More...

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Jon Beard

4 January 2018

Fixed my IMac for a bargain price. Competent, reliable, honest and knows what he is doing. What more do want

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Nathan Miles

15 December 2017

The fan on my asus laptop was not working. It was repaired very promptly and for the price agreed. Very polite and I was very pleased with the service so will definetly use again.

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Ava Thomas

12 December 2017

I took my laptop in for a new screen replacement and it was done within 20mins. Excellent service, Excellent valve for money. Well done.

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Silas Long

9 December 2017

My new laptop had a very nasty virus and I couldn't use it. My laptop is now good as new and they managed to save my files. I can not rate the service provided highly enough. More...

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Jon Brighthouse

3 December 2017

Hi Neil, You were extremely helpful and I'm really very happy with the repair. thank you

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Julie Hays

29 November 2017

All sorted, complete system reboot saved all files I needed keeping, put my windows back on my laptop and reinstalled Microsoft office great job will use again.

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Simon Watts

26 November 2017

Neil’s knowledge and service are second to none. My computer was un-useable; he found out the right hardware, provided it economically, as well as hints and tips with how to install it in case I needed to in the future. I recommend his service without any reservations and will use it again as my only port of call. Thank you very much for explaining it to me in plain language and for diagnosing as well as fixing the problem immediately. More...

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Bernard Fairhurst

21 September 2017

I would like to thank Neil and his team who got my computer back up and running very quickly . They offered a free diagnosis and explained in plain english the problem.Cost of repair very very competitive .Neil also came to the aid of my wife when she lost her email connection on her mobile.
I would not hesitate to recommend Neil.
Thanks again
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A Google User

30 August 2017

I found this business to be very honest and ensured my priority. Very good value for service. Many thanks

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Alex Morris

6 August 2017

My badly damaged iphone was fixed while I waited, i could not ask for a more perfect service. Taking my ipad in next week for the same treatment. Recommended to all.

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Rose Forehead

5 August 2017

Great experience here, phone was in pretty bad shape and was quoted £70 for repair when all other stores in the Cardiff area quoted £110+. Not only great prices but fast service (took around 20 mins) and my phone is as good as new! Definitely wouldn't go anywhere else now! More...

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David Reardon

5 August 2017

These guys have now replaced the screens on 3 of my family iphones and all done with great care and expertise and at a fantastic price. If you read this then thanks guys.

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Jonathan Lewis

20 July 2017

Had my daughters phone screen replaced- Great service, friendly staff, reasonably cheap and quick so very pleased.

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Roland Parry

30 June 2017

Superb quality service. I had 2 phones repaired a few weeks ago, perfectly done as 1 of them was very badly damaged and now looks like new. Highly recommended.

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Robert David

21 May 2017

Used We Will fix your PC twice once to change the power socket on my sons laptop, this time to sort out a very sick desktop, they cleaned it up and removed Windows Visa and added Windows 7, excellent service as always and at a very good price, I never felt ever I was being ripped off I highly reccomend Neil and his team

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dale rs

18 May 2017

Excellent service.
Highly recommended.
Reasonable price

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Mark Hearn

5 May 2017

Had a laptop repaired,fixed same day.Great service,great price. Would recommend to anybody.

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Fluid Media

7 February 2017

They are Amazing! Highly Recommended. They fixed my computer on the same day. We would highly recommend them. Very professional, they even give free advice!

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Stuart Poole

1 February 2017

Excellent friendly service. Great advice regarding iPhone repair. Highly recommended.

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Alun H

9 October 2016

The service is second to none, and this firm communicates well about repairs and issues. Would recommend highly.

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robert prosser

4 October 2016

Top class, fantastic service and fast turn around, very professional and friendly service with competitive prices, would highly recommend them

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Mike Armstrong

1 October 2016

Having used This business for the second time recently I had to right another review.

I had my laptop upgraded and some faults fixed and now its as good as new.

Great work Neil.

Mike
MA Consultancy
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Rachel Bloom

27 August 2016

Great service. My laptop was on the verge of being completely un-usable but Neil and the team worked their magic and it is now like new! Very reasonable prices and they won't rip you off. Highly recommend these guys! More...

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jonathan llewellyn

16 August 2016

We Will Fix Your PC are a great company to deal with. They built my gaming pc and was able to advise on best performance for price. nothing is ever to much I will continue to use these for any future builds. More...

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Fluid Media

8 August 2016

They are Amazing! Highly Recommended. They fixed my computer on the same day.
Best Computer repair in Cardiff

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VicLouGray

20 May 2016

Fantastic service. Extremely friendly and fixed my cracked iPhone screen in minutes. Even identified possible future problem and gave care advice. Completely turned around a terrible start to the day! Thank you! More...

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vaibhav tewari

3 May 2016

Every one in the outfit is so respectful and soft spoke. To top that is their reasonable repair charges. I wish everyone ran their business like "We will fix your PC". Thank you mates!

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sumit goyal

9 April 2016

I have now visited We Will fix Your PC on 3 occasions. Each time my problem was resolved within minutes. Two of the three times I was not even charged as the problem was deemed minor (not to me though). I am thoroughly impressed by the calm and professional nature of the dealings with Neil and will strongly recommend him. Rare to find such honesty More...

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Ollie Dunstall

1 March 2016

Neil has collectively fixed 2 PC's and 2 iPhone screens within the last 12 months. Faultless service every time, extremely fast service at very reasonable prices. Will continue to recommend the fantastic service. :-) More...

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Georgina Ryan

31 January 2016

Excellent service. Repair to PC was completed within 2 days at a very reasonable price. Would happily recommend this company to anyone.

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Neil Shadrach

30 January 2016

A very positive experience. They put a lot of effort into fixing a machine with a failing motherboard component. When it was finally determined that a replacement motherboard would be required they advised me that it wasn't economical as the cost would exceed that of a reconditioned machine. There was no charge for the work as the machine wan't repaired. I would definitely recommend them as thorough and trustworthy. More...

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Angela Williams

8 December 2015

Brilliant. People are so nice and really helpful. Fixed my daughters computer working great now good price. Staff are excellent. Would recommend them.

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Emily Hitchin

5 November 2015

Went to get my laptop fixed this afternoon after having a pretty bad screen damage. The guys were really helpful and it was done within 10 minutes would highly recommend also really good price.

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Alan Thorpe

1 November 2015

Broke screen on IPhone 5c. Found this firm on the Internet. Checked they could repair it, they could. Went on Saturday morning and within minutes new screen on and tested. Excellent. Had a water damaged phone with us and they checked it to see if it could be saved. No luck and no charge. Will recommend to all. More...

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David Jones

10 October 2015

Excellent service. iPhone 5s broken screen replaced for a lot less £ than the Apple store, and within 15 minutes of arriving. Also very convenient location, saved having to go into town. Highly recomended. More...

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David Thomas

16 July 2015

Best in cardiff an best prices will use them again

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Michael White

8 June 2015

I was quoted £40 for reinstalling windows, I was charged £30, a very quick and easy job for these guys and I'm £10 better off and my PC is running like new, Thanks guys, excellant Job.

Michael White
"Pixel Shuffler"
GeckoGrafix
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David Madgwick

28 May 2015

Absolutely fantastic services! very friendly and professional fixed my laptop on the spot for a excellent price. I shall be using them for all future issues I may have. 5 star I cannot over state how brilliant they are. More...

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Roy PALMER

4 April 2015

Called today Saturday 4th April, with what I thought was a major problem - screen on laptop frozen.
Within 5 minutes Neil had resolved the problem and the bonus for me was, as stated on the web site, advice is free of charge.
obviously any further problems I shall not hesitate returning to Neil.
Nice to find a company who honours it's advert.
Roy Palmer
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Lili John

3 March 2015

Best price in Cardiff, best service by miles.

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James Livesey

8 January 2015

Everything about my experience was excellent. From the first phone call, I knew these guys were good. The office is clean and smart, they explained the pricing procedure clearly and I felt immediately at ease, knowing I was in safe hands. Getting your computer fixed is as personal and important as getting your car properly fixed, have no worries trusting these guys, they were friendly and didn't baffle me with jargon. You can imagine my pleasure at finding out that my laptop hadn't actually died, just the power adapter. £15 and I'm back in business. Five stars all round. More...

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Shaun McGuinness

15 December 2014

Excellent service at a great price! I will recommend to all my friends and clients.I took another laptop in today to have some work done after they saved my last one - I had spilled a glass of red wine over the keyboard.!

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Pete Bowley

16 January 2014

Just picked up my laptop from Neil and his team.
Wow!
Trojan removed, laptop rebuilt, new windows version, 12 months security software and they even replaced my damaged ac charger; all for less than a half the quoted price from PC world!
Thanks guys outstanding service AND value!
Rare these days!
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Wayne Croot

16 July 2013

I had a virus and tried everything within my limited power to sort the computer but ran out of talent when I couldn't find a backup file on a backup HDD. Neil had a look at the machine and saved me a lot of time by advising that the HDD it was on had coincidentally failed. So despite the loss of some data, he got my computer back up and running on the original HDD. Charges were very reasonable and he gave some great advice about future securing of data and was happy to explain how it all worked. More...

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mike bailey

20 August 2012

Phoned Neil with home PC problem, sorted it on visit, small charge.
Used Neil again for an unrelated problem, sorted by taking PC away and bringing back the next day having sorted the problems overnight (bad harddrive issues ) .
Have used them multiple times for home, office PCs and my laptop , would and do recommened Neil to others and to fellow business owners.
Friendly helpful genuine service, priced correctly to deliver the solutions and still be here years later for me
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