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About

Computer repair, Business Support, VMs, MSP Services, AV.

Reviews (21)

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N
13 November 2019

Travis and Chad are the best. They resolved all of our technology issues quickly and professionally.

L
21 August 2019

Excellent, friendly and efficient service! Chad was extremely helpful in solving the problem with my laptop. I would highly recommend We Handle Tech!

B
8 August 2019

Chad was very helpful looking at our daughter’s chrome book when we walked in to their shop without an appointment. Great customer service and we will return!

S
12 April 2019

Awesome store and awesome owner

A
12 April 2019

Very Good price on our lap top purchase! Very helpful later with my son's laptop tech issues.

A
12 April 2019

We Handle Tech is a lifesaver for my company. Travis and his team are the best!

C
12 April 2019

Helped out one of my staff members with her computer and has saved me a few times when on site as well. If have needs, use Travis and We Handle Tech

O
12 April 2019

From my phone to my laptop to setting up business accounts these guys are the place that take care of me! Highly recommended

B
1 March 2019

I had a business computer problem yesterday and Chad immediately resolved it in a courteous and professional manner. Today I spent additional time with Chad as he educated me on the proper use and protection of my computer. Thanks, WHT, you surpassed my highest expectations. More...

L
30 January 2019

Helpful, friendly and honest.

D
13 January 2019

Knowledgeable staff, reasonable pricing and great ownership. Don’t try to fix your technical issues yourself. These guys know their stuff!!

C
1 December 2018

Upon my first encounter, Jake and Travis displayed a level of competence and professionalism that was refreshing. My technology issue was identified within minutes and remedied that day. As a business Owner, I now rely on them for 24/7 support . I couldn't be happier with the service they provide! More...

C
1 November 2018

Travis and Chad have been amazing! They have assisted me in every step of opening my new firm. They have been available at all times and have solved all IT issues as quickly as I can spot them. I strongly recommend Travis for any IT needs. More...

L
2 October 2018

We faced the dilemma most small, but growing, businesses face - needing serious IT support but not having the time or expertise to do it in-house (none of us got into business to network computers or set up a firewall). We first tried a local "communications" business that sold us a server, firewall & telecom bundle that was way (!!) overpriced and and too complicated for us to use. And charged us for every support phone call - even if they couldn't resolve our issue!!! A business contact suggested Travis & We Handle Tech. After our previous experience I was seriously skeptical. We Handle Tech isn't overly cheap but we had learned the hard way that the IT world runs on billable hours; Travis' flat fee per work station seemed too good to be true. But we took the leap, upgraded all our computers and used his telecom supplier. It has only been 6 weeks but that has been long enough for us to work out a lot of kinks and even have a couple emergencies. Our experience so far has been quite remarkable. They actually answer the phone when you call and even an after-hours emergency was addressed by 2 (of their 3 person team) within the hour. And they were honest with me that they might not be able to fix the issue (fortunately they did). IT is something I don't have time, or even want, to think about but when there is an issue, it's an issue! With Travis' team I have faith that it will be addressed expertly, with honesty and fairness. More...

H
2 September 2018

8/2/2018Travis, Chad and Jake are great!! I have been a customer for about 5 years and always get great customer service. The team is responsive, helpful and very knowledgeable . They know the value of relationships and have earned my customer loyalty (I even navigate I-77 from Charlotte). Most recently, Travis and Jake helped me upgrade my 5 year old laptop to a new state of the art edition. Jake was awesome with his attention to detail and customer focus. Keep up the great work! More...

A
30 May 2018

Travis and Chad are the best computer guys in the Lake Norman area. I won't trust anyone else with my computer! I was in the middle of an essay and my computer blue screened. Travis told me to bring the computer in and they quickly figures out the problem. My hard drive was starring to fail, they ordered the new one, transferred all my personal data and put the new hard drive in. I have had other small problems here and there and with their remote service they quickly remote in and help fix my silly mistakes. It pays to have the monthly help!!! Thanks guys!!! More...

S
30 May 2018

Just want to add an update to the older review below. Both my husband and I rely on We Handle Tech for keeping the PCs' response time excellent, virus protection, and, in this last year, transition to new PCs. Jake did a great job migrating all of my data to the new PC and installing the new Microsoft suite and Quicken. In addition, he was available for follow-up questions and accessed the PC online to update a few additional things such as a printer I have always had issues with. The whole process was easy. I highly recommend this team!Terrific job, Travis and Chad. My PC had gradually gotten slower until it could not open any apps or even Google Chrome. We Handle Tech fixed it within 24 hours, identifying that disk segments were going bad. This was handled under my routine maintenance contract which, so far, in the last 9 months has included the following services for me personally, and has proven a good value: tuneup for performance, constant monitoring for virus protection, installation of Windows 10 and new version of Quicken, and this last incident, where the PC was virtually inoperable. I highly recommend this company. It services individuals as well as companies. Personnel have always been available to answer the phone. More...

J
30 May 2018

I brought my college computer here to be wiped (as it was slow and had many viruses) so I could use it for work. Travis has worked on my mother's computer before so I knew the service would be great. Jake worked on my computer and I am extremely pleased! He is friendly, respectful, and took care of it quickly. My computer is now running like new! I highly recommend bringing your computer here if it needs any work done! More...

P
2 March 2018

Jillian Wright

B
23 May 2017

Travis helped me out and was incredibly knowledgeable and punctual, two big things I look for in a service, especially in tech. Would recommend!

T
3 November 2015

Wow..the guys at We Handle Tech really bailed me out this past week. They went above and beyond to make sure that I was back to work as quickly as possible after a ugly virus wreaked havoc on my PC. Their service, knowledge, and pricing were outstanding. I highly recommend them for any PC or IT issue...I would also recommend their monitoring service to help avoid the virus issue that caused me so much trouble. Thanks again Travis! More...

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