Why Voila Cleaners? Because we are:
Professional. All our cleaners are professionally trained and vetted.
Most our jobs are fully guaranteed. We always strive to deliver efficient and reliable services in London.
Flexible. We work 7 days a week, our cleaners can take last minute bookings.
We offer the full range of cleaning services.
There to help and no job is too big for us.
Our customer care agents will try to respond ASAP to your inquiries.
We look after our return customers and offer different packages and discounts. Just ask!
We offer the full range of domestic and commercial cleaning services in London
Cleaning was good will use them again
Booked a carpet cleaner to arrive for 130pm Sunday and no one arrived to do the job. This was hugely frustrating as was urgently required to be completed on this day.
There was NO notice or message from the cleaner/company on the day to advise of any complications/ challenges with being able to attend, just simply a NO show.
Weren't provided with the cleaners number so couldn't ring them directly to check location, ETA progress… Besides this there is no emergency contact details outside of standard office hours to call to discuss the situation from a central business point of view, so outside of 9-5pm Mon-Sat if you have any similar problems you can’t call anyone to help.
Anyway, besides this are probably good cleaners and disappointed this isn’t a positive review, but hopefully helpful for the future with implementing new processes and business solutions to manage this better to avoid this happening to someone else.
We did actually attend, but were provided wrong address. We did the cleaning 2 days later and the customer is fully satisfied, but the bad review is here, which is not fair.
Great service, would hire again
Good service, nothing else to say!