Twerton, Bath and North East Somerset
6 customer reviews
Russ
Was more than happy to come out and do the work but as soon as we tried to get in contact to get them to repair the work as it failed they didn't want to hear it.
Poor communication, wouldn't answer phone calls, ignored emails.
Avoid at all costs.
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SB
Shoddy workmanship and terrible customer service.
I was looking for a local firm in Bath to fix a leak in my gutter and Mark Ricketts from TR Roofing was able to do it at short notice for £300 cash.
I agreed as he said he'd give the work a five year guarantee. However, the leak wasn't successfully fixed on his first visit. It became impossible to get him to revisit to honour the guarantee, calls/texts were unanswered and when I asked for a refund this was ignored. I eventually had to find another company to repair my gutter and pay yet more money to get the problem fixed.
Trevor and Mark Ricketts are the father and son that own this business and also write their own five star reviews on this and other sites.
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trevor ricketts
Very happy with the work will recommend
Reviewed on Google Maps
Mark Ricketts
Brilliant company with low prices and fabulous work and team highly recommend
Reviewed on Google Maps
Paul Lunny
Great roofing company would highly recommend.
Reviewed on Google Maps
trevor0122
first class work will recommend to all my frends
Reviewed on Yell