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About

TPx is the nation’s premier Managed Services Provider, delivering unified communications, managed IT and network connectivity to 55,000 customer locations across the country. Nearly two decades of proven, industry-leading customer service focus embedded deep in our corporate DNA has powered more than 15 years of uninterrupted growth for TPx – all driven by earned referral, not advertising.

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Reviews (13)

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Ann Brooks

8 April 2019

TelePacific Communications is freaking awesome. I've never had any problem with the service, it's blazing fast (the 100Mbps is really 100Mbps, both up and down -- no kidding), they don't throttle, there are no caps, and at $45 a month, it's a bargain.In a nutshell, if you live or work in a building that is eligible for TelePacific Communications, you'd be nuts not to use it. More...

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Janine Brown

8 November 2018

Sal was my technician today and he was awesome. He was on time fast and very professional.I highly recommend him.Thanks TPx Colocation Datacenter for your wonderful service.

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Rachel Campos

31 July 2018

Our 4 location CPA firm converted from an antiquated phone system to our new TPx phone system about 3 1/2 months ago. The project, excellently managed by Mike Cooper - who was there for us every step of the way, went smoothly and we are enjoying all the benefits of our new phone/voice mail systems. Mike, along w/John Ilgen, was very attentive to any issues that arose during the process as we converted each of our locations. They responded quickly and made sure our downtime was limited and all issues were resolved quickly. I have communicated several times with Mike since our conversion and he is always very prompt about responding to my questions or needs. We are very happy with our new VoIP system and pleased that we chose to work with TPx. More...

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Paul Sohn

8 June 2018

Good

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Claudia Price

8 June 2017

Telepacific has gone out of their way for us and we appreciate it!

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Peter

8 June 2017

It is nice place to work!

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ranniedelmundo

8 June 2015

My rating is specifically for Zenaida Rose Lagmay (Customer Care Advocate), who in the first time of our almost six months experience dealing with TelePacific, she is the only one who has shown good customer relationship and handled our inquiry & claim professionally, For TelePacific, hire more people like Zenaida Rose Lagmay, so that your company will improve in customer service and soon get good rating

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Sarah Y. Tse

8 June 2015

A live and native speaking service rep from the Billing Dept is easily reached with no long waiting time. This is one of the pleasant experiences we have with Tele Pacific. Their reps are pleasant and professional. This company honors accounts with good payment history. More...

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E. Nielsen

8 June 2015

Perfect. Very patient with me and my lack of technical lingo!Thank you!

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Marcin Kedzierski

8 June 2015

Great customer service. Spoke to Hassan who was very courteous and answered all my questions. He was able to get everything resolved within 10 minutes and I was on my way. Highly recommend.

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Sergio Brown

8 June 2014

Great service!

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Margaret Knight

8 June 2014

Good service

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TFC Title Loans

8 June 2013

Just installed their new PBX Hosted VoIP system and it's great. Voice quality is spectacular, almost sounds like the person is in the same room. No dropped calls, static, sound cutting in and out, or any other problems. More...

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Services

Beyond Hosted PBX: Unleash the Power of Unified Communications as a Service (UCaaS)UCx is built on the high-quality VoIP service that TPx is known for – but it’s far more than a business phone system. With the UCx desktop and mobile apps, you can call, chat, video conference, and start interactive online meetings from anywhere.

Outbound and inbound call center solutions, powered by UCx Whether your company has 5 employees or 5,000, you can give your customers the impression of a large, professional organization with hosted Call Center solutions from TPx. Call Center allows you to distribute inbound calls from a central phone number to groups of agents. You’ll have the freedom to decide exactly how your calls are handled, even with multiple call centers. What’s more, thanks to the power of UCx, your agents won’t be tied to the main office — they can answer calls in the queue from branch locations or even at home.

Security and QoS over any connection with Managed SD-WAN WAN management is a complex process. While an SD-WAN can simplify hybrid WAN deployments, it involves deploying and managing network services for a variety of applications, distributed in different IT environments and across geographic locations. A do-it-yourself SD-WAN can be daunting when it involves multiple transport and access providers.

Secure your business with monitoring and managing your firewalls Firewall is the first line of defense in protecting your business from Internet-based threats. However, not all firewalls are created equal. For today’s ever-changing threat landscape, you need the right next-gen firewall that is properly configured and installed. TPx protects your business like our own with the best-in-class firewall and manage it for a price you can afford, so you can free up resources and concentrate on making your business thrive.

Microsoft has long been the leader in business productivity, with the Microsoft Office Suite being used by businesses large and small all over the world. Now with Office 365, Microsoft provides the most complete and secure cloud productivity platform that removes the barriers of how and where people get work done. The MSx Managed Office 365 service from TPx complements Microsoft Office 365 perfectly by employing Microsoft Certified Solutions Experts (MCSEs) to move you into the Office 365 Cloud and manage the environment to ensure your Office 365 instance remains secure, available, and performing optimally.

For most small and medium businesses, effectively managing their server and user endpoint environments is a challenge. It requires sophisticated tools, the right skills, a dedicated focus, and an efficient response. Limited budgets, staff availability or expertise, as well as inefficient processes and ineffective support technologies can all lead to unreliable or unsecured systems. This can seriously impact user productivity – and, ultimately, your bottom line. With MSx Managed Endpoints, TPx delivers a cost-effective and efficient support solution for businesses of all sizes. It combines leading-edge monitoring, management and security tools with experienced resources and proven support expertise to deliver complete system and user support.

When it comes to data loss, It’s not a question of if, it’s a question of when. It can happen to any business and for a variety of different reasons; humans make mistakes, systems crash, natural disasters happen, and security threats like ransomware, viruses and malware are on the rise. Although most businesses “Have a backup” the unfortunate reality is that the majority of them are not truly prepared for recovering from a significant data loss. And for those that suffer a loss it can have truly devastating consequences. Let TPx help. Our MSx Managed Backups service provides you with best-in-class protection for your critical systems and data. Your data is backed up both on-site and in a secure cloud location, and the service is fully-managed with all necessary hardware, software, and support.

Get industry-leading performance, reliability and security with MSx managed datacenter solutions from TPx. Maintaining data security and availability is a top priority for businesses today. MSx Managed Datacenters keep your company’s data safe and available by taking advantage of the reliability, security, and power redundancy that have been engineered into TPx’s fault-tolerant, high-availability SSAE 18 datacenter infrastructure.