Total IT

About

Total IT offers market leading IT support services that allow you to concentrate on your core business. Encompassing everything that name would suggest, you can leave all your technical IT network issues to our team. Using the latest productivity boosting technology, we will help your infrastructure reach peak efficiency.

Our support services are billed on an all-inclusive basis, so there will be no nasty surprises in that respect. Knowing exactly what your bill will be each month allows you to forward plan. We will support you whilst liaising with 3rd party suppliers and you are kept in the loop at all times.

Helpdesk Support – Round the clock support 7 days a week, our technical experts are there to solve your issues and with robust Service Level Agreements in place, you can be sure that all support cases are treated with appropriately swift response times.

Onsite Support – Our Support services cover engineer visits for both proactive and reactive reasons. Whilst we strive to resolve problems remotely, there will be occasions where a site visit is necessary.

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