Loading...

Please wait ...

Tilezone logo logo
T

Tilezone

Audley, Blackburn with Darwen, United Kingdom

(15)
This professional is currently unavailable.
You can request reply and they will reach out as soon as they can.

Videos (2)

See all

Reviews (15)

Leave a review
4.5/5

15 customer reviews

Loading...
5 December 2023

An absolute nightmare.
Stay away from this cowboy firm. They delivered my tiles only to find out
1 box was missing.
After numerous emails no reply at all.
Now I can’t finish my tiling because i am short of tiles .
This company is a joke.
I will complain to trading standards.
Once they got your money that is it
I gave them 1 star because i had no choice🤮
More...

6 May 2023

Absolute cowboys! Ordered 9 very large tiles (600x1200) only for 7 to arrive broken. When we called report the said broken tiles, we were told it’s not their problem as we signed for it. They said we have 15-20 min to check the them all when delivered. One the delivery driver didn’t say so and two, didn’t exactly gave us time to do so.
After many, many calls and emails to their so called customer service and days of getting nowhere, the customer service manager suggested to pay for more tiles to be delivered , and he’d send some dummy/already broken tiles as well as the intact ones we needed, this was so he could fraudulently claim the delivery company (pallet network) was at “fault”, and then refund half the money we paid.
After all this the new tiles weren’t delivered when arranged (after taking a day off work!) so a neighbor had to sign not knowing the customer service managers scheme.
So after all that, we were never refunded for the extra tiles!! This was all drawn out over 3 months!
More...

1 October 2018

Order light grey quartz floor tile. Fabulous quality and look amazing . Customer service is second to none. Mohammed arranged an out of hours delivery at a very reasonable price and was extremely helpful from start to finish. All in all a fabulous service thankyou. More...

Reviewed on Google Maps

29 July 2018

Bought tiles from tilezone, i received them next day and there were much cheaper than topps tiles and other online retailers would definitely recommend

Reviewed on Facebook

29 July 2018

Recently I bought Porcelain Tiles from tilezone and spoke with the main guy I think it was Sulemaan ,,...The guy was very helpful and good . ..Loved the customer service and also the way he talked to me .....Will suggest them to my friends in London as well More...

Reviewed on Facebook

29 July 2018

Published 3 minutes ago
Top quality Service , Price and Products

We first went to buy tiles from Tilezone Blackburn, a very helpful associate assisted us, he recommended we visit his Burnley Branch, where they had a sample we might like for our Bathroom Wall and Floor tiles, they were from Spain. We left and to his word we ordered tiles from the Burnley store. The order arrived just when they said it would do. They later arranged for collection in Blackburn as it was closer for us. When we later fell short of tiles , we rang the store and they did everything to help. In fact they opened their warehouse after hours to get the extra tiles we needed on the same day. The service we have received is just outstanding . I would totally recommend Tilezone to anyone reading this , as the quality of tiles is fabulous and the service was outstanding . Thank you Tilezone for all your help with our order, if we could give a higher grade 10/10 we would .We would definitely use Tilezone again in the future , great prices , brilliant service. More...

Reviewed on Facebook

3 July 2018

Excelent service, helpfull staff, excelent tile, would recomend

Reviewed on Google Maps

3 July 2018

Cheapest I found online, customer service was good tiles are good and delivery was fast, really good experience with them would deffinetly use again

Reviewed on Google Maps

3 July 2018

Delivery was prompt and the tiles in perfect condition. The samples helped with the choice of colour.
Cheapest we found online for Quartz Tiles and the quality was absolutely amazing, compared to other retailers

Reviewed on Google Maps

29 May 2018

I ordered my tiles from Tilezone, the size, colour and quantity needed. Dealt with Abdul, Suliman and ibrahim. The service I received was 5* the tiles were exactly what I wanted. Very pleased and happy with service. No faults found with the product. All done over Internet & Phone. Thank you so much I hope l will meet you one day just to say a big "Thank you, to you all" one very happy customer The floor looks amazing thank you guys More...

Reviewed on Google Maps

29 May 2018

Customer had ordered some samples online. She made her choice. We ordered which was very easy and the tiles arrived the next day. What’s not to like about it. Will use again and be confident of the service. Well done Tilezone, Can’t believe the price delivery and customer care I received impressed beyond I WILL recommend Tilezone to anyone and everyone and many thanks. More...

Reviewed on Google Maps

29 May 2018

If you need tiles and want a professional service where by the service means everything then talk to tile zone. Samples, to costs, delivery charges are amazing. Got my delivery within 24hours and much more and the whole process was absolutely hassle free. The range is amazing, lots of choice and range to choose from. My personal experience was seamless and will definitely recommend tile zone. Get tiling. Thanks guys More...

Reviewed on Google Maps

29 May 2018

Published 3 minutes agoTop quality Service , Price and ProductsWe first went to buy tiles from Tilezone Blackburn, a very helpful associate assisted us, he recommended we visit his Burnley Branch, where they had a sample we might like for our Bathroom Wall and Floor tiles, they were from Spain. We left and to his word we ordered tiles from the Burnley store. The order arrived just when they said it would do. They later arranged for collection in Blackburn as it was closer for us. When we later fell short of tiles , we rang the store and they did everything to help. In fact they opened their warehouse after hours to get the extra tiles we needed on the same day. The service we have received is just outstanding . I would totally recommend Tilezone to anyone reading this , as the quality of tiles is fabulous and the service was outstanding . Thank you Tilezone for all your help with our order, if we could give a higher grade 10/10 we would .We would definitely use Tilezone again in the future , great prices , brilliant service. More...

Reviewed on Google Maps

19 September 2017

Great service
Really happy with them, tiles arrived on time and in perfect condition
Once again thanks

Reviewed on Google Maps

19 September 2017

Suprised by the brilliant service, will always recommend also very well priced
Thanks

Reviewed on Google Maps

Twitter