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ThePhoneShop logo

ThePhoneShop

Gloucester Road, Bristol

(208)
ThePhoneShop logo

ThePhoneShop

Gloucester Road, Bristol

(208)

Reviews (208)

Leave a review
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Nathan Steele

1 August 2019

Great customer service the staff went above and beyond to help resolve our issues for our business handsets. They are always on hand to provide assistance whenever needed. NS

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John Sadgrove

23 July 2019

Had made my peace with spending £700 to replace my 18 month old OnePlus 5t, and took it in to see if anything could be done to extend its life. Had it repaired and charging quickly after literally 3 minutes. I wasn't even charged, so I felt compelled to write this review. Fantastic service. More...

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Yvonne Moore

10 July 2019

Outstanding service. I needed a replacement lens for my iPhone and they did in 10 mins for half the price I was quoted elsewhere.

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Adam GB

30 June 2019

Used this place lots for the kids and my phone. Excellent prices and service.

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Ben Tomkins

30 June 2019

Hugely impressed by Zac at The Phone Shop. Honest, professional, knowledgeable and not trying to turn you over. Ordered the parts and let me see them and the invoice, replaced the screen in 2 hours, and all done to the highest standards. Thank you so much.

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Howardax

30 June 2019

Very friendly, helpful and knowledgeable staff who can fix badly damaged phones very easily and with good quality repairs!

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Isaac Simpson

30 June 2019

Perfect service, replaced screen and battery quickly and to a high standard

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Sin Mei Yau

30 June 2019

Took my Samsung phone in for repair. Zacc did a great job! Great service- would recommend to others.

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Kelvin Haddigan

30 June 2019

Brilliant service, friendly and very cheap.Pleasant to see these days, 10/10

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Isaac Simpson

12 June 2019

Perfect service, kept in contact the entire way through the process

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Pete Treasure

12 June 2019

Been down a few times now and service next to none. Very knowledgeable. If you need anything related to phones, TPS is the spot!!

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Daryl Templar

10 June 2019

I‘ve always been a little worried about finding the right mobile phone repair shop....but I’ve finally found one. Zacc and the team are excellent with great customer service. I really can’t recommend them enough. More...

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Bobbie-lee Beale

8 June 2019

amazing customer service,my phone was repaired in no time at all,all at a fair price would 100% recommend these guys to anyone

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Jason Mitchell

2 June 2019

Smashed my iPhone 8 screen on a night out. Staff were friendly, knowledgable and the repair was done within the hour. Left with a brand new screen, screen guard and case - fully protected at a fair price. Would highly recommend these guys!! More...

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Ali Hussain

26 May 2019

Decent prices and owner is really friendly.
I'm little skeptical about phone shops in general but this place I'm at complete ease, would highly recommend

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l u c y h i g h e t

26 May 2019

Been here twice, the guys are always super friendly and great at their jobs, fixed my phone both times with ease, cheap and great! You don't need to go to Apple!

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Tom Glover

23 May 2019

great staff, helpful and efficient!

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Eva Bowler

15 May 2019

broke my phone and an very lovely man helped me out for free! great shop

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Al H

15 May 2019

Great prices, friendly team, quick turnaround. Highly recommend

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Darren Linden

29 April 2019

I had a problem with my iphone xs and after some deliberating i called the phone shop.. asked 1 question which was answered quick and easy so i dropped the phone down to them.Zacc called me every step of what he was sorting as well as checking with me if it was ok to proceed.really nice people, super helpful and would use these guys over and over again! highly recommend. thanks guys More...

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Marie Hall

29 April 2019

I received truly excellent customer service from beginning to end!
My work phone wouldn't charge and they talked me through my (affordable) options on Messenger, then fixed it in a few minutes!
Definitely recommend.

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Charlie Carr

29 April 2019

Excellent customer service and extremely quick turn around for new battery. Arrived at 5 45pm and had it repaired in 10 mins before closing. Friendly and fast would reccomend

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Edward Stenner

29 April 2019

Really great service, prompt and great value, highly recommend!!

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ken

26 April 2019

Very honest and helpful staff will always use them

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J G

18 April 2019

Impressed with the service received. Knowledgeable and professional, breath of fresh air when it comes to Phone repairs. Thank you!

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Armin Ahmadi

15 April 2019

Do you need to repair your phone at a trustworthy phone shop

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Connor Knapp

31 March 2019

Would always recommend these guys. Good service, friendly and screen repairs done in good time. Thanks again

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Lucy Johnstone

11 January 2019

The staff are always helpful and efficient

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Josh Jimmy

30 December 2018

Great business. I unfortunately have had to visit them on a few occasions and every visit I have always left with a smile on my face. Quick, cheap and fast repairs, comes with a warranty if there's any faults. Staff always cheerful and helpful, saved my phone multiple times. If you need a new phone screen or any general repairs, you should definitely choose TPS. Thanks! More...

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Maria L

20 December 2018

Needed a new battery for my iPhone 6. Quick turnaround and a reasonable price.

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Arek

1 December 2018

Great service. Thank You...

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Jacky

26 November 2018

they were very helpful, I didn't get charged when my phone was unable to be fixed, I was able to get a replacement instantly at a good price.

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Michael Reed

24 November 2018

I have visited the shop on many occasions for screen replacement and general phone repairs, i have always been 100% happy with the service and price. I would highly recommend TPS to others More...

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Sim

8 November 2018

Great customer service,very helpful and knowledgeable!

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Michael Donnelly

6 November 2018

If my phone misbehave again, I would be happy to go straight to this shop.

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Stephen Binfield

3 November 2018

I went into the phone shop today for help with my phone and the sorted out my problem in minutes. amamzing and friendly staff. I would definitely recommend them.

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Ben Renton

31 October 2018

Quick, cheap and professional! Thank you, would definitely recommend!

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Rory

6 October 2018

I'd smashed the screen and digitiser on my S5 and was led to understand it would be a tricky fix because it's a rare version of the phone. I called TPS to see if they could help and they said no problem, pop into the shop. They had the parts in stock and made my phone as good as new within the hour! So far it works perfectly.Very friendly, knowledgeable and and helpful guys. I would not hesitate to recommend them to others.Thanks again! More...

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Prue Hardwick

6 October 2018

Best phone shop ever- lovely people, know their stuff and deliver on their promises

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Michael

6 October 2018

Polite, friendly and helpful.

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Joel Keogh

1 October 2018

Quick and easy. Great service

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Martyn Davis

17 September 2018

Excellent service �

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Kevin Edwards

17 September 2018

i highly recomend this shop good servise exellent work

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Chem Gazzard-Taylor

17 September 2018

You know when life becomes to much?! The smallest of things can matter more than the big things. When you smash your phone and it is the straw that broke the camels back! Well the 5* customer service seems to make the world a better place! 1) Fair pricing with a life time warranty on parts. 2) Good sound advice with product choice 3) 1 hour turn around on getting it fixed 4) Let us make you a cup of tea whilst you wait. 5) TPS made the world a better place today! More...

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Katie Ind

16 September 2018

My phone sadly was ran over by a lorry on Friday!! Thought I would need to replace new phone, until I found this shop online. Went up and was seen straight away! I have my doubts my phone was fixable! Few hours later I returned and my phone is brand new again! Amazing at what they do and a real friendly, funny and polite shop Would massively recommend! Thanks again “the phone shop” Massively appreciated More...

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Natalie Fido

14 September 2018

Highly recommend the phone shop , very professional , friendly and reasonable , don’t think it can’t be fixed , it can , wouldn’t go anywhere else

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clarissa

28 August 2018

Very helpful and quick. phone not perfect, but that could bc i went for cheaper of two options. super friendly. highly recommendView below reply - really excellent customer service. I was just wanting it done quickly I’m sure you did explain th difference I was just not listening as well as I should have been! More...

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Tracey Ann

27 August 2018

Top service, I break a few screens and these people provide a top job. Always treat me well with a smile.

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Matt Fulford

23 August 2018

Repaired an iphone7 in an afternoon (could have been less, but I waited to pick it up after work from lunch) and a pixel LCD which took a few days to get parts. Both repairs are good and the customer service was excellent! More...

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Ryszard Zatwarnicki

22 August 2018

Very good service good people 100 %

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Kirsten Stewardson

18 August 2018

I took my Sony in for a new screen. It was a tricky job but they managed to crack it in the end. Excellent timescales and customer service. Cannot recommend highly enough!

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Katie Ashton

17 August 2018

The staff are extremely kind and polite. Excellent customer service. i would like to make a quick shout out to a very polite member of staff who was incredibly nice and very helpful. Kerry Harding. She was able to help me with my customer needs and I am very thankful of her! More...

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Mike

8 August 2018

Brilliant service, repaired my phone and charged less than the quote, charging port fault I highly recommend this gentleman.

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Christina

7 August 2018

I am usually very accurate with my gadgets but having my iPhone dropped recently (totally unresponsive screen and weird black and white stripes all over it), I thought I am in need of a good repair company. The Phone shop has come with some good reviews online and location was convenient too so I thought I’d give it a go. To be honest, hearing some dreadful stories about phones being totally screwed or repair fees being ridiculous I went there with mixed feelings… and boy, I am so glad I did!Reception lady was very friendly and efficient both in terms of diagnostics (she immediately was able to identify that no inner sensors were damaged but screen just needs to be replaced) as well as filling up a basic questionnaire on general condition of the phone and any previous repairs done. They also didn’t charge me in advance as they wanted to make sure first they can fix the problem (which I believe is very good practice) and they did tell me the exact time the phone will be ready for collection (which again is great as I had a very busy day and just could not sit around waiting). Best part it was fixed the very same day! My work/ life/ shedule is all in my phone (as I guess for the most of us) so it was a big relief to know no data was lost, it can be sorted and sorted quick. So I left it with them at 10am and it was done by 2pm. Brilliant!Charge was reasonable, considering they only use authentic Apple parts for repair. I was also able to pick up a spare phone charger slightly cheaper than the official retailer’s price (a nice bonus). The telephone was working like clock since and looked clean too (I am not sure but it felt like they might give it a bit of clean...? : )Anyway, I am one happy customer and trust me, I don’t regularly give 5 stars but seems like this small, family run business DOES value their customers and reputation. I hope they will stay the same way as I had few experiences previously as once great company let itself down with poor customers service later. Keep on doing great work guys and thanks again for top service. More...

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Daisy

1 August 2018

The service at this store was great. I would highly recommend this store to get your phone fixed. The staff went above and beyond to fix my phone and kept me updated while they tried to fix the problem. I wouldn't go anywhere else thank you for all your help.Daisy More...

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Grace Brown

26 July 2018

Quick, easy, polite, reasonable price, would use them again

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DD

16 July 2018

Very efficient and reasonable service!

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Mary

9 July 2018

Friendly, fast and good price. Thank You!

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Sarah Prosser

3 July 2018

My daughter had her iPhone screen cracked and was fixed with in 30 mins Very Polite and welcoming I would recommend to others

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Sue Meakin

3 July 2018

First class service, friendly and helpful, very good price as well

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SAAB (2010) DRIVER FROM BRISTOL

25 June 2018

Very professional and friendly... and quickThanks

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maxwellhill

18 June 2018

Very honest service. I booked my phone in for a new screen which they had to order in specifically. Turns out it was just my screen guard which was broken so they sent me on my way without charge. Didn't even laugh at me too much!

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Lucy

14 June 2018

Super fast and really useful staff. Cheers

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Alisha

14 June 2018

I went from having a very dead, very broken phone to one that looks and runs like a brand-new iphone 6 in about an hour and a half. Service was really great and the cost of fixing the phone was unmatched by any other Bristol services. I will always return here in future if and when I need repairs doing. More...

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Wong Amber

8 June 2018

contact me if you want to expand your reach, thank you~

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Hugh Vickers

1 June 2018

Quick, friendly, very competent, great advice - got me sorted in no time, and at very good price.

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Isaac

31 May 2018

Friendly service, speedy and efficient, pleased with the repair. Would recommend and use this company again.

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Jeffrey Peté

29 May 2018

This is an example of what every small business should be like. Great service, fair prices, good quality.

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Raphael C

29 May 2018

Replaced battery of iPhone 5 with a genuine replacement. Phone is now fully rejuvenated, thank you.

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Noreen Sims

29 May 2018

So impressed - took iPhone in that wouldn't charge & they.cleaned it for free! Working perfectly now! So helpful! Highly recommend.

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Xiaohua Lin

29 May 2018

I have to say the staff is really nice!!! He helped me check my iPhone and gave me advice.. For no charging.. Thanks a lot! I hope I won't have problems with my phone, but if I have I definitely will go to this shop for repairing due to the great service and nice staff. Also I will recommend to others who have any problems with their phones. More...

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Anne-Marie Togher

29 May 2018

Cheaper for phone screen replacement than any other repair store in central Bristol.
Free advice, polite and friendly staff.

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Georgia Blatchford

29 May 2018

James was extremely helpful, he gave me great advice about my phone and the best screen replacement service I have ever had. Extremely knowledgable and a top man. Cheers! Georgia More...

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Ian

5 May 2018

A very good service. When I came in with my phone they very quickly identified the issue, quoted the price and highlighted possible issues with the repair. The repair took the exact amount of time they estimated it would and they were very prompt in letting me know when it was fixed. As they had identified at the beginning, because of a dent in the frame of my phone, the new screen I needed wouldn't sit quite in place but they have told me they can easily reset it if there are future issues. This plus the 3 month warranty, their willingness to hold onto my phone longer until i could come to collect it and the fact that my phone works great again mean I am a very happy customer. More...

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Aaron Wiles

2 May 2018

i work there with some sick lads and lass 10/10 service tho

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Jordan Watkins

30 April 2018

Very efficient and valuable service

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Younge

27 April 2018

Quick efficient and friendly service with an inexpensive fix that they could have charged more for!Thanks

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Hannah Thayer

21 April 2018

My unfixable iPad Air ( according to Apple ) was fixed today in record time with fantastic service. Oh how I wish I had known that it could have been fixed before I bought a new one ! Great shop and great service . Kind and efficient and I recommend to anyone . More...

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Dennis

21 April 2018

Hi been dealing with this shop for a wile best service in Bristol with out a doubt very good customer service always come few no matter what or how big the problem is best in Bristol ⭐️⭐️⭐️⭐️⭐️

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Matt Jacobs

21 April 2018

Excellent efficient and friendly service. Highly recommended!!

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Shoebridge

17 April 2018

Great service. Quick. Reliable. Honest. Efficient. Quality repairs To my iPhone. I’ve been back several times over the past 2-3 years and always been impressed and pleased.

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Nico

13 April 2018

Highly recommended, staff is friendly and helpful. They fixed my glass phone in 3 days and, on top of that, they changed the battery for free. Thank you :-)

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Mark Innes

13 April 2018

GREAT PEOPLE WITH A LOT KNOWLEDGE.

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Jon Clark

12 April 2018

Friendly, straight forward and honest. Took my phone in and after a free diagnostic worked out that it was fine after all. Would definitely recommend.

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Nik K

12 April 2018

Great service. Unplanned visit to fix a broken screen. Left my phone and 2 hours later was as good as new with a 3 month warranty. Recommended.

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Chris

10 April 2018

I’ve used this shop for two repairs now (iphone 6 battery and screen) both times the repairs were completed within an hour and I’ve had no problems with the phone since. The staff are friendly and helpful. Will definitely be back next time someone in my family breaks their phone. More...

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Maria

9 April 2018

Great service...

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Mike Crawford

6 April 2018

Great friendly service brought my wet phone back from the dead

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Craig

24 March 2018

great honest service after two apple shops told me new phone needed and i couldn’t retrieve my data would recommend any one to try these guys before the so say professionals

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Andy Simms

23 March 2018

Took my iphone 5C in as was completely dead. The member of staff was very helpful and told me it was probably the LCD screen or battery.I left it with them. Within a few hours had a call to say all done. When they handed back the phone I said how much do I owe you and they said no charge. They took the phone apart and found some loose parts which they sorted. Brilliant service, 100% recommend. More...

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Ginga

16 March 2018

Wow. Phone wizard'sI used the Stokes Croft shop.James was knowledgable, and very professional in his service, attention to detail and the turnaround was very fast.I thought the phone destroyed. Amazing. And very good value.Absolutely saved the day. On this experience. Highly Recommended More...

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Anonymous

10 March 2018

The shop assistant was just superb , nothing was too much trouble, she gave me outstanding advice and helped me to realise that my broken phone wasn't broken after all and just needed charging up !Can't recommend the shop highly enough . I will definitely be using this shop again . So generous and so knowledgeable . Many thanks indeed . Much aporeciated .Barbara More...

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Pawlowski

28 February 2018

Have been using TPS for years. There commitment to customer service in my opinion would be hard to beat. I would always recommend them to anyone who has a problem with their phone.

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Ali Lloyd-Jones

22 February 2018

Amazing customer service. So friendly, helpful and generous with their time and expertise. Really recommend.

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MonicaB

18 February 2018

Great work! Changed my ipad btoken screen! Really good job and fair price!

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Rich Stone

18 February 2018

Very quick repairs and friendly service. Would definitely recommend

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John

17 February 2018

Excellent service. Friendly and efficient. Phone perfectly mended. Recommend strongly

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Peter Berry

14 February 2018

Helpful and quick

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Tanya Fey

14 February 2018

Excellent service, fantastic

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Damen

12 February 2018

Would always take my goods to the shop am nowhere else, good service an the staff are wicked.

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Stewart

10 February 2018

huge range of mobile phone & tablet repair with the service you deserve there's no problem too big or too small they can't help you with , best quality screens and best prices in Bristol , If you want cheap prices with low quality screens that wont last , then go elsewhere , Just quality here. you know it makes sense, don't be a plonker More...

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AMD

9 February 2018

Excellent and friendly service!

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DB

9 February 2018

Friendly, helpful, quick, all good!

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Jeff

6 February 2018

Needed a new phone battery. Significantly cheaper (and friendlier) than the Samsung official shop. Very happy.

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s gillman

2 February 2018

Very good service

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Jessica Wewer

2 February 2018

Quick service, reasonable value.

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Hannah

2 February 2018

The staff are extremely friendly. Very helpful and gadgets are always fixed within hours. Always recommend the phone shop

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Robert Young

2 February 2018

Don't think I have the most standard phone (Sony Z5) but The Phone Shop had a spare screen in stock and installed it within an hour.Works perfectly, great service, nice people More...

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Luke Sartain

31 January 2018

Phone has been broken for months, fixed in minutes. Amazing service

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Ari

29 January 2018

Great service. Knowledgable and friendly. Always impressed.

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for your order

29 January 2018

Excellent service at fair price. Also shop was open on Sunday!

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Andy D

29 January 2018

Changed my battery on my iPhone 6

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Leah Foster

29 January 2018

Nice service, helpful staff.

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Sav Lopresti

10 January 2018

Brilliant service , great choice of products , friendly staff!!

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Se Meli

6 January 2018

Absolutely brilliant! I accidentally inserted my SIM card in my iPhone without placing it on the sim tray and it got stuck inside the phone. They removed it and placed it back correctly free of charge. Very friendly service! I highly recommend! More...

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Jordan Webber

25 November 2017

Absolutely brilliant! Took my phone in as had trouble hearing people when on the phone, he couldn’t repair it as easily as planned, so replaced the ear piece free of charge, and I returned the phone the next day and to have more work carried out. Now it works perfect and even better than before! Chuffed! Everyone is so friendly and I would definitely recommend! More...

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Eloïse Colliou

23 November 2017

Couldn't recommend TPS any higher, if you ever have a phone issue, go straight to them without hesitation! My phone has been playing up recently, they replaced the battery a few weeks ago and then a few weeks later something else was going wrong... went in today, they got to the bottom of it and didn't charge me a penny! Great friendly service. What a bunch of legends. :) More...

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Kaye Demetriou

23 November 2017

Always my first choice for getting my phone fixed! So reliable and friendly staff :)

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Deb P

16 November 2017

This service is always reliable, I have now had several of my phones and Ipad serviced or repaired and it has always an excellent service.

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Jack Ahern

7 November 2017

Great products and well priced compared to others on the same road. Service is fantastic and always made to feel welcome. Wouldn't consider going anywhere else!

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Laide

6 November 2017

I have been going to TPS since day 1 and have been recommending friends and family because of the excellent service, friendly staff that takes their time to explain what work needs to be done and why. I would 100% recommend and keep using their service. More...

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Karen Arathoon

4 November 2017

Fast and efficient repair service by guys who know their stuff, and clearly enjoy what they do - highly recommend

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Joe Passafaro

3 November 2017

Best customer service, trustworthy, honest and fair prices. Would 100% recommend!

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Ali

1 November 2017

Honest, Quick and expert. they use original and high quality materials. very friendly staff and kept me updated during repair time. I even had a courtesy mobile phone until my phone was fixed. I highly recommend the Phone Shop. A++++ More...

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Rebecca

1 November 2017

Excellent and quick service - new iPhone 6 screen

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Lidia La Porta

1 November 2017

We have been using TPS for the past few years after having a bad experience with another phone shop and we haven’t looked back since! The staff, professional service, knowledge, range of stock and best of all the prices are a few reasons why we have recommend this shop to everyone whom have also been impressed. Thank you TPS for your amazing service throughout the years, We love visiting your shops! More...

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LaPorta BC

31 October 2017

I would definitely recommend TPS to all my friends and family ABSOLUTELY!! I was very impressed with the range of stock and accessories that were available The staff there were very professional and very helpful. They were also knowledgeable friendly and easy to approach,they sorted out everything that I needed and it was very reasonably priced. The staff and management should be very proud. More...

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Lou Davies

31 October 2017

Excellent service off TPS, the staff are amazing they help you straight away no nonsense and get straight to the soloution if you have a problem. The shop stocked all of the items I needed for my phone and laptop and gave me excellent advice at a fraction of the price of other retailers. This independant family run shop means that they actually care about their products and customers and you get a more personal service than you would dealing with major retailers. I throughly recommend TPS ! More...

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NJS, Bath

31 October 2017

I cannot recommend TPS enough. They have great knowledge and provide you with the best service. I will not be going anywhere else for phone repairs and advice. I had a technical issue with my IPhone that other shops couldn't work out but this was no sweat for The Phone Shop who quickly showed their talent. I also had a phone screen repaired which was done to an excellent standard. I cannot recommend them enough. Don't waste your time going anywhere else! Thank you. TPS More...

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Ronnie

30 October 2017

Such warm friendly service, went in there stressed out my phone was smashed. I was having a bad day, but their team knew exactly what they were doing and within the hour I had my screen replaced. I walked out very pleased.Thanks TPS More...

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Daniel

30 October 2017

Really helpful, friendly and knowledgeable staff.

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Yasmin

30 October 2017

Incredible customer service, fast and good value for money! Everyone is so friendly and happy to explain anything you don't understand. Would definitely recommend.

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JJ Small

30 October 2017

Great service and quality products!

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Darren Burgess

30 October 2017

I have had my phone fixed hear really good service. Good and friendly staff will definitely go back if I have anymore problems in the future

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Mr Exclusive Drinks

30 October 2017

Best place to go for phone accessories and repairs. Whenever I've damaged my phone screen I've gone in and got it fixed within hours and had no problems after having it done.

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Tim Cryer

30 October 2017

iPad screen replacement and iMac repair – All sorted and both fixed perfectly, very cost effective and back to new! Thanks LetsTalkTPS

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Liv

30 October 2017

The staff are so helpful and welcoming and fixed my broken phone in an hour! Couldn't have asked for a better service! Thank you!

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MG Housing

30 October 2017

Brilliant as always , we use The Phone Shop on a regular basis . Shane and the team are always so knowledgeable. Very happy customer . Would reccomend to anyone looking for a phone repair . Top Marks More...

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Zoe Williams

30 October 2017

Great guys, great service! They always go above and beyond to help the customer, nothing is too much trouble and always made to feel welcome, plus, prices are always good. Would 100% recommend this shop!

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Natalie

29 October 2017

Highly recommended! Very knowledgable and helpful staff plus they were open on a Sunday... Result!!!

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SH

29 October 2017

Great shop , fast repairs at a good price really happy with my repair thanks Tps

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Ash Err

29 October 2017

Extremely knowledgeable staff will be able to assist with anything you need. A range of options to suit all budgets all utilising consistently high quality parts. Very reasonable pricing, probably the best in Bristol. Would I use these guys again? Absolutely. Without question. Top notch. More...

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Ant Vitale

29 October 2017

So helpful! Best price I could find for an iPhone I bought recently. The service was great and the staff were super helpful highly recommend them!

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Kaye

29 October 2017

Amazing shop, service and prices! Recommend to all my friends and family! And have used many of times, can’t go wrong with TPS

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Armin A

29 October 2017

Amazing service and A* customer service

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Howard R

29 October 2017

Excellent service efficient and great to be appreciated as a customer

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Jethwa

29 October 2017

Have been to tps on many occasions and they have always been able to sort any problem with my phone, would highly recommend.

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Devaki J

29 October 2017

Amazing phone shop, staff were very friendly, fast and efficient. I will always use this phone Shop for any issues with my phone.

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Maralise

29 October 2017

Amazing at what they do have had many phones fixed by TPS and have always done an excellent job (also very quick) the staff are wonderful and welcoming highly recommend!

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Joel C

29 October 2017

Popped in one day for a phone charger as was working in bristol over 5 years ago, so impressed with staff and service I now refuse to use anyone else. Always recommend to family and friends More...

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Sav’s super whippy

29 October 2017

Great service , good products

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Vic

29 October 2017

Friendly atmosphere and really helpful. Had a new screen replaced and as good as new. Will use them again, also recommend

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Cole LTD

29 October 2017

Zacc and the team at The Phone Shop are always polite and extremely helpful with any problem no matter how big or small. Always travel from Gloucester as would never use anyone else for business or private phone issues and although over 30 minute drive we always recommend them to family and friends. More...

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Steffen Burgess

29 October 2017

I have been using these guys for years, they know what they are doing and are very fast at doing it. I recommend them to my friends all of the time.

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Kelly Hinton

29 October 2017

Great service. Top products. Would highly reccomend!!

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Scott G

29 October 2017

Great service, easy to deal with, fast and efficient, would definitely recommend TPS

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Dave P

29 October 2017

Very good service, staff are friendly and efficient. Had a screen repaired and am very pleased with it. Would definitely recommend this place.

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Blake

29 October 2017

Helpful and friendly staff, had a screen done and was done within an hour, speedy service defiantly recommend this place

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Nick Davies

29 October 2017

Wouldn't bother with anyone else! Great service and great products TPS is better than the rest

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Josh C

29 October 2017

Good, Honest and Reliable service, Reasonable prices and fast service, well worth a visit

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Nicky Dew

29 October 2017

Friendly staff, great service. Phone is like new after my screen replacement. Will 100% use again!

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Dan Hilltout

28 October 2017

Extremely fast and reliable, repaired my iPhone 6s while I had a coffee. Couldn’t ask for a better service - would recommend to anyone in the Bristol area!

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Jimmy Davies

28 October 2017

Very helpful staff and an excellent service would highly recommend thanks again

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Jane Heaven

28 October 2017

Excellent customer service , Top quality repair , highly recomended

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Liliana

28 October 2017

Brilliant phone shop quick and friendly, always happy to help!! Also uses Appel original screens.

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Gary Cockwell

28 October 2017

I was impressed with the speed of the repair and the professional attitude of the staff

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Paul Gibson

28 October 2017

Used this company a couple of times for a pad and phone repair on both occasions they have never been beaten on price or service.Their knowledge is second to none and they use oem parts on one occasion had my phone back the same day More...

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Jack Thomas

28 October 2017

Visited this shop today and they managed to save my bacon as I smashed the screen on my work iPad! They managed to replace my screen and then fit a glass protector for the screen all with in a hour so I could get back to work. Great shop followed by great staff which = 1 very happy customer 5 stars!! More...

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Elliott

28 October 2017

Fast and reliable service on every iPhone I've owned both old and new models, Zac and Shane are very professional and trustworthy would recommend every time 5*

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Ben Jones

28 October 2017

Excellent Service!Very helpful, friendly and knowledgeable staff.Great repair and price with quality parts used!Would 10/10 recommend for anyone not wanting to pay Apple premiums on repairs but still have an amazing service given. Will be coming back in the futureThanks TPS! More...

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Ewan Davies

7 October 2017

My phone was badly water damage and TPS fixed it and it works completely the same as before

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Helen Stockford

15 July 2017

Zac very helpful in resolving our issue. Would recommend!

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Ed Ryan

9 June 2017

So I popped into The Phone Shop on Wednesday to get a Samsung s7 front and back glass replaced, was told it would be ready on Monday (5 days), 2 days later I'm in the shop and my phone is as good as new. Brilliant customer service from start to finish, service with a smile, good banter without sacrificing any professionalism. They even threw in a free phone case to save me committing the same smashing scenario again. Brilliant service. Thanks TPS More...

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Mark Rogers

6 June 2017

Fantastic customer service. Friendly and always kept me up to date with repair. Mark

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Bianca Hill

27 May 2017

I had my sons screen fixed at your shop today the staff were amazing very polite the best customer service I've came across thank you for the brilliant job you did my son was so happy

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Will Thoburn

17 May 2017

Can't beat TPS, professional, quality and all round top experience!

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Bethan Watkins

17 May 2017

AMAZING SERVICE AMAZING STAFF! THANKYOU X

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Jessica Fawkes

6 May 2017

Really helpful honest staff. Friendly and professional. Would highly recommend.

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Michael Savage

4 May 2017

Amazing and honest service. Found the cheapest possible option for me when repairing my phone. Thank you so much!

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Ayan Xashi

27 April 2017

Amazing service! The shopkeeper was friendly and helped sort the mess I made of "fixing" my iPhone screen. Charged nothing for his time and assistance! I would recommend them a million times and more! More...

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Paul Mountain

14 January 2017

The Phone Shop Gloucester Road is great! Have been having problems charging my iPhone and was resigned to having to pay for a new charging port. Went in and they cleaned the muck out of the port without accepting payment. Really helpful and friendly member of staff. Definitely recommend them. More...

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Winford Fleming

14 December 2016

It was a great experience, got my phone fixed without the hassle. Would recommend to anybody who haven't got there own tech team.

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Matt Spiller

14 December 2016

The only place i go for my repairs. Always helpful and get my phone back to me quickly and at a competitive price. Highly recommended.

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Abdo Al Arab

14 December 2016

It is a great shop, great and friendly customer service with an affordable prices

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Deb Tierney

19 November 2016

Went to TPS last week. Great service from Beth and Will. They were so helpful and friendly. We ended up buying an iPad Air! Definitely recommend this place

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Annabel Cator

27 October 2016

Had a great time here, extremely entertaining and great service, Armin you're a legend! Showered by gifts �

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Bronwyn Iola Leonard

21 October 2016

Will and Armin were so lovely today and fixed my phone on time. They were extremely helpful! Really recommend this place if you break your phone.

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Danielle O'Hare

12 October 2016

Shut my iPhone 6 in the car door and the guys at TPS were amazing and fixed it for me within days with no hassle!! My phone is now back to brand new and even my glass screen guard didn't smash! Would recommend them to everybody, Thank you so much x More...

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Cat Simpson

27 September 2016

These guys just saved my life. Proper went out of their way, I can't possibly thank them enough!

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James Voisey

3 September 2016

Absolute legends, I never leave reviews but feel compelled to! After changing my girlfriends iPhone 6 battery and it not turning on I quickly realised I fucked up, after being called all the names under the sun and facing the prospect of having to buy her a new phone I decided to take it to my local repair shop in Kingswood, a day later I was told they couldn't repair it and I'd convinced myself it was my fault, I then tried another shop I'm Kingswood who also claimed it was unfixable. The Mrs convinced me to take it to TPS Gloucester Road and I'm so glad I listened to her, the chap in there had it working again within 5 mins, really impressed! I'd recommend everyone to go there and don't waste your time with monkeys! Thank you so much More...

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Ana Rita Quintas

29 August 2016

This phone shop is the best . My iPhone 6 was destroyed But got fixed só quick . Thank you armeen. Very happy girl

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Georgie Charlotte Hoare

12 July 2016

Had my shattered screen replaced (within the hour!) though noticed when i got it back it wasnt quite right so they replaced it again, gave me a new case and screen protector for the trouble! Amazing

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Rhiannon Teigin Ihoney Beaven

8 July 2016

I got my phone screen fixed here it was quick and great , the customer service is brilliant I defiantly recommend it

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Jess Tkls

29 April 2016

Thanks for sorting out my crumpled iPhone screen guys!! Great service, friendly staff with the added bonus of chance celebrity encounter!

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Paul Collins

18 March 2016

Experienced problems with my iPad, it would not start up and experienced an error 21 message when connected to iTunes which means a hardware problem - did the obvious and took it for a Genius Bar at the Apple Store Cribbs Causeway for repair. What a waste of time they were - they said my options were send off for repair (which I'd have to pay for), buy a reconditioned iPad (£250) or a brand new iPad (£350)!!! They didn't know what the code was and told me to google the code - not bad coming from a so called Genius. They basically tried to make a fool out of me and wanted me to part with £££'s to resolve the problem. Eventually Zac gave me a work around within seconds and it cleared the fault! I cannot recommend 'The Phone Shop' enough - clear and simple instruction and ultimately saved me a fortune. What Apple fail to realise is that I look after 20 iMacs at work and they've shot themselves in the foot big time - I will be taking this further with them. Again excellent service from Zac what a legend! More...

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Ollie Kreislers

13 February 2016

Very quick and high quality repair at a value rate, even went as far as to lend me a phone while it was being repaired. Really decent and honest guys at TPS!

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Wendy Watkins

4 February 2016

Would never go anywhere else, brilliant customer service always go out of there way to help. Broke my iPhone and was fixed in 30 minutes! Thanks TPS! Won't ever go anywhere else xxx More...

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Katherine Latimer

30 January 2016

Managed to fix my water damaged phone which I thought was unfixable, and extremely friendly service. Very happy :)

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Paul Beyer

29 December 2015

Just had a lightning fast screen replacement on an iPhone 5C at a fantastic price. TPS are a great bunch of guys to deal with, polite, professional and very skilled. This is the only place to go for any smartphone or tablet repair, accessories and customisation. Thanks Zac and Shane for a great service. More...

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Colin Cushion

20 December 2015

Great service. Nice people. They managed to repair and trim my simcard to fit the new phone for £15. A job that Vodafone had quoted £140 to do. I highly recommend using them. Only round the corner too! More...

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Shenice Clarke

10 December 2015

HIGHLY RECOMMEND QUICK GOOD CUSTOMER SERVICE!!!

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Charlene Balson

3 December 2015

Brilliant service... Fast reliable and very helpful

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Lou Anne Matthews

25 November 2015

They are very friendly and done my IPhone within half an hour I would recommend going to this place to get your phone fixed x

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Sue English

23 November 2015

Excellent customer service, very helpful friendly staff !!

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Julie Chillcott

29 July 2015

Brilliant service from the young lad on good road store this morn thank you very much :)

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Abdul Sharm

25 June 2015

Try be for you by %100 trusted

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Pete Lamb

1 June 2015

Thanks for the repair on a phone screen recently. Great customer service, good quality repair and prices better than anywhere. Will recommend to everyone.

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Randy Bob

30 March 2015

great service! reliable fast and cheap! best in Bristol!

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