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The Ritz-Carlton, Atlanta

Atlanta Station Number 4 Fire Station, Georgia

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5/5

14 customer reviews

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4 July 2018

Glamour & Luxury Southern Charm
I love staying at the Ritz-Carlton hotel of Atlanta; it’s the hotel that takes me away from a stressful and long work week.
The Ritz-Carlton, Luxury hotel of Atlanta, has the southern glam and excellent quality of service.
If you are a business woman, juggling kids and home this hotel takes you to a wonderful place of peace with a touch of glam.
Every visit is different, because each time I visit the quality of service gets even better.
The hotel suites and the restaurant quality, makes this one of my favorite hotel to visit in the world.
Most of all the Ritz-Carlton is just minutes from Georgia Aquarium, Centennial Olympic Park, and the World Conference Center.
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Reviewed on Google Maps

4 July 2018

As always a great experience. The staff are so welcoming and friendly. Room was large and had a nice city view. I wish that they were able to utilize your club level upgrade certificates at the time of check in rather than having to call someone at Ritz/ Marriott corporate booking to modify reservation. That is not a big deal but seems like something that could be done at a computer at check in. That aside.... the room was great... the bed was perfect.... the staff were fabulous. For the price and with all of the competitors in the area you will not go wrong selecting the Ritz-Carlton Atlanta. More...

Reviewed on Google Maps

18 June 2018

I surprised my husband with a quick trip to Atlanta to celebrate his 40th Birthday and our stay at the Ritz made it a vacation to remember! The location is perfect and conveniently located near everything. The entire staff was extremely friendly and accommodating from the moment we arrived. They greeted my husband, wished him a happy birthday and even left him a hand written card, a gift and chocolate treats! Mich from concierge was awesome! The room was very clean, the bed was super comfortable and the breakfast was delicious! The only negative thing about this hotel is there is no pool and it happened to be very hot when we visited. Other than that, I'd highly recommend this hotel to anyone visiting downtown Atlanta. More...

Reviewed on Google Maps

29 May 2018

I attended an amazing tea party at this beautiful hotel. The entrance is on the side of the road giving such a New York city life vibe. But conveniently they have valet parking right around the corner. And Public parking as well. I love the fact that the hotel screams old world and a new city all at the same time.

The GlamBoss
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Reviewed on Google Maps

24 May 2018

The staff is excellent in service. The bellman (Greg)was particularly helpful. Housekeeping staff {Ileana & Maria) were also very efficient and courteous. Perfectly located on the midst of restaurants a d sightseeing all within walking distance. More...

Reviewed on Google Maps

20 May 2018

Fantastic experience when we stayed here during our wedding. We were greeted with rose petals and champagne and chocolate covered strawberries upon entering the room. The building is older, but the rooms are still extremely clean and aesthetically pleasing. Walls are thick and you are unable to hear neighbors (outside of a few slamming doors in the mornings). I'd definitely stay here again! More...

Reviewed on Google Maps

6 May 2018

Top notch service from the moment we pulled into valet parking, to the assistance getting out of our car, check in was super smooth, bell service was impeccable. The staff handled our room mix up very professionally and immediately got us into the correct room.

Our high-floor room was newly renovated, spacious, well-appointed, with a spectacular view of downtown Atlanta.

The Lumen lobby bar is lovely, excellent service and delicious drinks.

Everything and everyone has been perfect. Absolutely top of the line in every way! Thank you for a wonderful stay!

My only “suggestion” (NOT a complaint, as I was made aware before we checked in) is that it would be great if some of the double rooms (two queens instead of one king bed) were handicapped-accessible in terms of mobility (grab bars in bathrooms.) I made it work by bringing my walker for support, and the hotel offered to get me a seat for the shower which I declined.) Again, every attempt was made to make my stay as comfortable as possible and I am SO appreciative, but it would be wonderful if some of the double rooms were more family-friendly for disabled people like myself.
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Reviewed on Google Maps

24 April 2018

I was there for a charity event and it wasn't too bad. The staff was super nice and caring. The conference hall where the event took place needs some work with upgrading some of their equipment.

Reviewed on Google Maps

26 March 2018

Room rates were more reasonable than I would have expected. Located in a great place downtown. Loved my experience. Will definitely stay again. Staff at hotel were always pleasant and willing to accommodate. More...

Reviewed on Google Maps

16 March 2018

I have been staying in Atlanta Downtown hotels for over 20 nights now and have tried different hotels in the area. My priority order for the hotels in the area would be Marquis Marriott, Westin and then Ritz Carlton. Liked my recent stay at the Ritz Carlton Atlanta Downtown. The hotel had all standard amenities which you can expect from a luxury hotel. The rooms looked older but well maintained. However It was a little pricey as compared to other good hotels in the area. In spite of being a platinum elite member, I didn't get a room with a good view which was a disappointment. More...

Reviewed on Google Maps

10 March 2018

The service at this hotel has been amazing. The room itself (standard room) is decent, nicer than most hotels although nothing spectacular. Where the Ritz Carlton excels though is customer service. From check in to check out they are available for anything you could need. The front desk is friendly and the concierge are extremely helpful finding everything I needed within walking distance of the hotel. More...

Reviewed on Google Maps

10 February 2018

We stayed for just one night as we were in town for a special event, but everything was fresh, clean, and beautiful while we were there. The valet staff were quick, the front desk informative, the bed soft and the view good. Our breakfast was included, which usually means some sort of buffet, but we were seated in a cozy alcove, waited on by a courteous set, and thoroughly stuffed and satisfied by our meal. No rush, no fuss, and great memories. We will be back. More...

Reviewed on Google Maps

7 February 2018

I really enjoyed my stay at the Ritz-Carlton, Atlanta. The staff is very friendly and accommodating. The room was spacious and the bed was amazing! They have restaurants on site and have room service 24 hours. They have an exercise room and sauna and good meeting spaces. I enjoyed my time there and will definitely come back and recommend to others. More...

Reviewed on Google Maps

22 January 2018

This was my first time staying at a Ritz-Carlton. I've stayed at other nice hotels before and had certain expectations on the Ritz-Carlton brand. The hotel was impecably maintained and the customer service was excellent. This is an older location so the rooms were small but nicely furnished. We really enjoyed breakfast buffet at the restaurant. One nice touch was that in the lobby they had a caricature artist doing complimentary drawings of people's faces. More...

Reviewed on Google Maps