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t•••••@••••.com

Chatham, Kent

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‘19 Certificate of Excellence, 2019

About

We make WordPress work!

We are ready to support you on any website built using WordPress and we offer:

+ WordPress Hosting, Care, Security and Speed Issues
+ Theme and design updates
+ New functions, such as Learning Management Systems, Payments, Directories, Booking Forms, Newsletter integration, etc.

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Reviews (8)

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5/5

8 customer reviews

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22 December 2019

Yet again, Mark at Stormchasers Digital pulled out all the stops to help me in my hour of need, when my website went down due to no fault of their own. Not only that, but he was helping me at 11pm on the Saturday before Christmas. It’s so refreshing to have someone like Mark, who always over delivers, after having been let down so badly by other companies in the past! Thank you Stormchasers Digital & Merry Christmas to you all! More...

Reviewed on Facebook

29 April 2019

As always a brilliant service from Stormchasers Digital. Mark is top of his game when it comes to Google, techy stuff, security and maintaining websites! Mark has helped me with all the techy stuff and explained it in simple terms when designing and building my new Zoe Cairns website. Mark has then hosted, launched and now maintaining my site! I would highly recommend Stormchasers Digital to anyone I know! Mark knows his stuff!! Thank you so much for helping me get the Zoe Cairns website finally out there! More...

Reviewed on Google Maps

5 April 2019

As always a brilliant service from Stormchasers Digitall. Mark Jennings is top of his game when it comes to Google, techy stuff, security and maintaining websites! Mark has helped me with all the techy stuff and explained it in simple terms when designing and building my new Zoe Cairns website. Mark has provided the infrastructure, hosted, launched and now maintaining my site! I would highly recommend Stormchasers Digital to anyone I know! Mark knows his stuff!! Thank you so much for helping me get the Zoe Cairns website finally out there! More...

Reviewed on Facebook

31 August 2018

We have been working with Sian and Mark for many years. They have exceeded our every need and vision. Their support and innovative ideas have been proved by our success. We value their continued focus and support. Thank you “the divas” More...

Reviewed on Facebook

23 July 2018

An amazingly friendly team who offer a very professional digital marketing service. Their knowledge of social media and marketing and training is just immense!

Reviewed on Facebook

23 July 2018

Sian and Mark are uber knowledgable with everything to do with web support/design and tecky stuff.
Sian is so kind and caring and loves supporting business people, helping them to grow.
Highly recommend.

Reviewed on Facebook

23 July 2018

Friendly, energetic and knowledgeable team who get the job done.

Reviewed on Facebook

23 July 2018

Mark is very helpful, friendly and knowledgeable on Google. I had an issue gaining access to an google business account that had been set up by previous owners and he was able to assist me within minutes of my enquiry. I highly reccommend him to anyone needing any assistance with Google and websites. Fantastic job thanks again Mark More...

Reviewed on Facebook

Q&As

A great website:

+ Works. This means it is fast, secure and can be seen on different browsers and devices (such as mobiles)

+ Delivers what the visitor needs to take the action the business owner wants.

+ Is controlled by the owner who has full access, control and the choice to manage in-house or outsource depending on their needs.

+ Based on objectives the business understands; the business owner knows what it can deliver, and most importantly what it can't; and, it has the capacity to grow as the business does.

What do you expect the website to do for you?
How do you picture the website working to help your business?
How will people find your website?
What do you want visitors to do when they reach your website?
What sort of in-house skills do you have to manage and publish new content?
What have you considered for ongoing hosting and management of the website?
What other platforms do you need the website to integrate with - examples could include Social Media Profiles, CRM's, Email Marketing, Payment Gateways, Forms and Surveys...etc..

Problem-solving and always something new to learn.

Having the freedom to work with people we enjoy being with, both our clients and our team.

+ We only do WordPress. This means we know what we are doing.
+ We promise never to give you anything you don't need or can't use.
+ We are honest and tell you up-front what is critical, what's important and what is a luxury you could do without.
+ Transparent pricing and charge our time by the minute.
+ We can do almost anything to do with WordPress, but if there's something that stumps us, we will tell you. We don't cross our fingers and fiddle around.
+ No contracts. We want our clients to stay because they love us, not because they're stuck with us!
+ We answer the phone.

Services

What Does A WordPress Care Plan Give You?

The software that runs your WordPress website is kept up to date which helps to maintain function and security. PLUS we include enhanced security and performance speed management.

Each month we give you a report with the uptime of your website, what updates and fixes have been carried out as well as speed, performance and security details.

The monthly cost is £65 + VAT and there is no tie-in.

Call us on 01634 566321 to chat and if you want some technical details about what we do, they are below.

"Software Updates"

We manage the WordPress core updates and update the plugins and theme which run your website. This is necessary to keep your site running properly. It is also a critical factor to keep your website safe from hackers.

"WordPress Performance Techniques We Implement On Your Site"

This is about making your WordPress Website fast to load so your visitors don't leave before they see your information.

There is a lot of techie stuff described below and we apologise. Sometimes, there just isn't any way around it but if we are face to face with you we can show you what we do to help you understand if that's what you want. Alternatively, you can just leave us to do it.

Page Caching
Caching creates and really speedy load time which is something the search engines love, which means it can help your SEO (Search Engine Optimisation) and also to increase conversions.

Cache Preloading
We add in a crawler which stimulates a visit to preload the cache, which means the indexing of your websites by the search engines is improved.

SiteMap Preloading
By implementing a preload of the URL's in your XML Sitemap (which we will generate if you don't have one already) we can ensure that your site's cache is always warm. This also integrates automatic detection of the SEO plugin we will install for you which is (Yoast SEO).

GZIP Compression
This helps the work of the browser (GZIP Compression, expires, headers, etage) to optimise the rendering or web browsers and also to save bandwidth.

Browser Caching
Static contents (JavaScript, CSS, images) are stored in the browser. This means that the static content does not need to be loaded again when a website visitor goes to another page on your website and this makes it a faster and slicker user experience.

Database Optimisation
This regular clean up of your database to remove bloat and reduce its size really boosts the performance of your website.

Remove Query Strings From Static Resources
By removing the query strings from the CSS/JS files, cache busting is retained by encoding the version number into the URL. Again it's all about speed and performance.

Lazyload
By loading images only as the visitor to your website scrolls down the page, we can improve the load time of the page. This is a technique used by major sites such as YouTube and Facebook and we are implementing this onto your website.

Minification/Concatenation
By reducing the weight of your HTML, JavaScript and CSS files we make the files lighter and therefore faster to load.

Defer JavaScript Loading
JavaScript files are loaded after the end of the rendering or the page which reduces the overall loading time for your website.

Mobile Detection
We implement a system which detects if visitors to your website are using a mobile and then optimises the features you offer to enhance their experience.

Image Compression
Automatic optimisation and compression of images to help keep your website fast (up to 50 images per month).

"WordPress Security Techniques We Implement On Your Site"

This is about preventing hacks, security breaches and malware infections!

WordPress Brute Force Protection
Limit the number of failed login attempts allowed per user with WordPress brute force protection. If someone is trying to guess your password, they'll get locked out after a few attempts.

File Change Detection
If someone manages to get into your site, they'll probably add, remove or change a file. Get email alerts showing any recent file changes so you know if you've been hacked.

404 Detection
If a bot is scanning your site for vulnerabilities, it will generate a lot of 404 errors. iThemes Security will lock out that IP after the limit you set (20 errors in 5 minutes by default).

Strong Password Enforcement
Set which level of users on your site (admins, editors, users, etc.) need to have strong passwords. Strong password enforcement is one of the best ways to lock down WordPress.

Lock Out Bad Users
Keep bad users away from your site if they have too many failed login attempts, if they generate too many 404 errors, or if they're on a bot blacklist.

Database Backups
Complete backups and sent to off-site storage destinations.

Total Site Clones
We go way beyond backing up the files and databases and carry out total site clones. This means there is a complete copy of your website which can be reinstated should the worst happen.

WordPress Publishing And Management
We can be your WordPress 'Admin'
If it's taking too much time to publish your posts. pages and articles or make changes to your website then we can do that for you.

Logging in, optimising images, formatting text is much simpler on WordPress than other platforms, and you don't have to be a webmaster, that's the beauty of WordPress.

But it can still get a bit tiresome so let us do that for you.

You write the content and let us organise and publish it for you. We can make the images fit, add the alt text (which helps with SEO and for readers who can see the images to still read what is in that white space!) and even publish it on your social media profiles as well.

Group, Team, Video and One To One WordPress Training.

Google Analytics Services
We Help You Improve Your Marketing Efforts
Google Analytics Strategy And Website Development
We show how the visitors to your website are interacting with your site, and how you can give them a better journey for more conversions and sales:

Monthly 1 hour strategy meeting to review concepts and plot ROI
Reporting on previous months' marketing
Strategy and improvements for the next stage of the marketing campaign
Cost from £375 + VAT per month



measure your marketing
Google Tag Manager Set Up
If you already have a Google Analytics account but need Tag Manager Set Up

Set up or optimisation of Tag Manager
Deploy Tag Manager
Integration of Google Analytics
Cost from £125 + VAT

Google Analytics Website Installation
If you haven't already got Google Analytics on your website we can help you:

Set up or optimisation of Google Account
Installation of Google Analytics on website in accordance with best practice
Cost from £75 + VAT

Google Analytics Goal Monitoring Set Up
If you haven't got goal monitoring setup, the chances are you have no idea how much a visitor to your website is worth in real monetary value:

1 hour consultation to determine appropriate goals
Pipeline creation
Dashboard setup
Google Tag Manager setup (as required)
1 hour dashboard and reporting orientation
Cost £425 + VAT

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