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T

Tavistock Garage Doors

Tavistock, Devon

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Reviews (3)

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3/5

3 customer reviews

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1 August 2023

AVOID using this company at all costs. I paid £5200 deposit for a bespoke garage door in January 2022. The door never arrived with no satisfactory explanation as to why. It was not possible to speak to anyone on the phone (they never answered). I raised a complaint in November 2022 when they agreed to pay a full unconditional refund. They did not. I took them to a small claims court and successfully gained a court order - ordering them to pay a full refund + costs. They did not attend nor did they pay. At best they are in financial difficulty at worst they are crooks. Tavistock Garage Doors, Plympton & South Hams Garage Doors and Squire Services Ltd are all the same company. Avoid them all. More...

6 February 2023

I honestly would avoid them 100% I placed an order at the start of August 2022 for a custom made Garage door paying 50% of the cost upfront. Since then it has been an absolute nightmare I was constantly chasing them enquiring about the door they never approached me first the amount of excuses they came up with to delay my order was unreasonable in the end I agreed to accept a different door not even what I ordered to hurry up the process and even this did not work as they kept delaying the process again and again. I asked for my full refund which they originally declined which forced me to seek legal advise and start a small claims court proceedings I then got agreement they would refund me and I only think they refunded because it would have cost them interest, compensation and court fees as I was advised may my legal team. The company seems like a big scam with very bad customer service and care for their customers. I would strongly advise to anyone to pay that little extra and go with an actual reliable company they have caused nothing but problems and unnecessary stress it took me a day under 26 weeks dealing with this disaster and finally getting my money back. If anyone else is in the same position do not be scared to follow the process that citizen advise give and get your hard earned money back. Not once did I receive a phone call in the process from the company. More...

28 October 2021

Excellent local firm.
Electric roller shutter door made to measure, first class product properly and professionally installed, sensible prices.
I am so pleased I am ordering a second one for a workshop.
No hesitation in recommending Tavistock Garage doors.
More...

8 July 2016

We are extremely pleased that we chose Tavistock Garage Doors . We had two hard working guys who soon fixed our garage door ordered approximately 3 weeks previously . Thank you for a first class job , we are so pleased and with a 10 year guarantee also. It has made such a difference to the bungalow . THANK YOU from C Wilton More...

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