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Take Note

SE1, London

(173)
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‘21 Certificate of Excellence, 2021

About

TAKE NOTE: Transcription Services You Can Trust.

UK-based transcription services and world-class customer support alongside the highest standards of security & ethics.

We deliver a comprehensive range of transcription services including Audio and Video Transcription, Video Captions​ and On-Site Note Taking.

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Reviews (173)

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5/5

173 customer reviews

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3 May 2023

I spent several hours working on the application. When I got to the final step I took quite a while to prepare. I completed the last step: transcribing a piece of audio within an hour time limit. After pressing submit, I got an error message that my application couldn’t be submitted and I could email them for another try. There was no explanation as to what had happened to my transcription between pressing the submit button and it being lost to the universe. While technical issues happen, my application shouldn’t have been lost and with a company that deals in needing a seamless process to transcribe and submit quality work, it’s just unacceptable to have no accountability for either a broken system or broken process. Not to mention having no value for people’s time and efforts. More...

Reviewed on Google Maps

31 December 2022

Great Service and People. I choose Take Note everytime for Reliability, Customer Service and Customer Satisfaction.

Reviewed on Google Maps

31 October 2022

I collaborated with Take Note, and they offered me a perfect service, with sincere communication. Customer support and account manager was ones of the bests I worked with.

Reviewed on Google Maps

31 May 2022

An excellent customer experience. Easy to use portal. Extremely accurate. Fair and transparent pricing. Great delivery!

Reviewed on Google Maps

31 May 2022

Take Notes provide an exceptional service. I use them a lot of details notes, 48hour service turn around time. They are responsive on email, the platform is easy to gain quotes from and it's simple to upload files onto. Thank-you for being efficient and exceptional in one. More...

Reviewed on Google Maps

31 May 2022

A very accurate and efficient transcription service. Always on time, or ahead of time! Rob Maidment, Sharp Focus Productions

Reviewed on Google Maps

31 May 2022

Excellent service. Very responsive, turnaround within stated timescales, high quality product. No hesitation in using again or referring.

Reviewed on Google Maps

31 May 2022

Brilliant service. I use TakeNote to get rapid transcripts of interviews we do as part of surveys for major policy evaluations and I usually pick the 48 hour service. Much quicker for me that taking copious notes in the interview and then trying to intperpret them. Highly recommended More...

Reviewed on Google Maps

31 May 2022

I was a bit dubious about transcription services because previous ones I've seen were not really very accurate. However, I would have to say that this agency are very reliable on the whole. The turnaround time and level of accuracy are pretty good (for research purposes). More...

Reviewed on Google Maps

31 May 2022

Fantastic service every time. Very accurate transcripts delivered on time.

Reviewed on Google Maps

31 May 2022

We used this service to get a transcript for a meeting we held via Zoom. It's simple to use & very fast return on the transcript

Reviewed on Google Maps

31 May 2022

We always use Take Note to do our transcripts which come back quickly and accurately. The system is easy to use and works well.

Reviewed on Google Maps

31 May 2022

As a video production company, we have a significant requirement to transcribe video interviews, often with individuals talking about complex issues or using industry specific jargon. Since entering into a partnership with Take Note we have had consistently high-quality results all delivered on time. The ability to quickly select what type of transcription is required is particularly useful, and with the instant quotation facility we can alert clients to ongoing costs. Automatic emails when a project is initiated and delivered means that we don't have to chase anything up and keeping tabs on things is a breeze, as when we promise a delivery date to a client, we know that Take Note will deliver. At the end of the day our quality has been improved and processes shortened by working with Take Note. More...

Reviewed on Google Maps

31 May 2022

Fast, efficient and fairly priced. Will use again.

Reviewed on Google Maps

31 May 2022

Provided good communication. Take Note reimbursed part payment as they were unable to provide full audio transcription due to poor quality of recording. Very professional and would recommend. More...

Reviewed on Google Maps

11 November 2020

I love working for take note. Very flexible hours, easy shift booking system and lovely team. They're so understanding - I have a hectic personal life at times and they're always really kind if I have any trouble working, and it's so easy to get hold of them. Pay isn't huge, but it's such a flexible and convenient job that it doesn't really matter, especially because you don't have to pay for petrol to get to and from work, so it balances out! A perfect work from home job, especially for a lone parent like me! Thanks guys ???? More...

Reviewed on Facebook

26 May 2020

It's really good to be here. greetings to you all.

Reviewed on Facebook

14 December 2019

This is my first time using Take Note and they truly impressed me! The quality of notes provided is very good. I have sent 10 recordings to them and although the turnaround time was 2 days, they have never been late but always delivered early. I really appreciate the team behind Take Note for being very helpful and easy to reach out to. You guys are doing an amazing job! Keep up the good work! I am already speaking to a few colleagues to get their interview recording typed out by Take Note. More...

Reviewed on Google Maps

30 November 2019

We have recently discovered Take Note at work, and they have become our favourite English to English transcribers. The team are extremely responsive and they are flexible with turnarounds and extra requests. Super friendly and a pleasure to work with More...

Reviewed on Google Maps

28 November 2019

TN are a dream to work with! We've used the transcription service for several different projects and the service has been consistently excellent. Transcripts have all been delivered on, if not slightly ahead of, time and the team are always incredibly responsive, efficient and helpful if you need to get in touch for any reason. I wouldn't hesitate to recommend them More...

Reviewed on Google Maps

26 November 2019

Excellent! Thank you for your services. The notes were well captured (almost verbatim) and I appreciate the super quick turnaround. Pedro arrived on time ready to go as promised. Highly recommend More...

Reviewed on Google Maps

24 October 2019

Efficient, friendly and a lovely team to work with. Would use their services again without any hesitation.

Reviewed on Google Maps

14 October 2019

I have TakeNotes services on numerous occasions now and they have always done a wonderful job every time. It was on time, completed at a really high use-able, clear standard and the cutting down of the unnecessary parts of the transcript were really successful and saved a lot of my time. You can see that the person transcribing has a high level of understanding of the purpose of the transcription. Thanks so much More...

Reviewed on Google Maps

14 September 2019

Take Note offered a highly professional service that was fast, efficient, and of a high standard. They were exceptionally quick in their communication, which was key in achieving the results we needed. Many thanks, look forward to working with your team again. More...

Reviewed on Google Maps

28 August 2019

Excellent quality, excellent customer service! Enormous thanks to Lucy for making everything so easy! Don't go anywhere else, TakeNoteTyping has the best price for human transcribers (AI transcription is rubbish) and guarantees a solid quality.

Reviewed on Google Maps

28 August 2019

I worked with Take Note for about a year and found it was a great way to earn money flexibly to fit my lifestyle. It was enjoyable work and after I got used to the formatting etc I was able to earn a reasonable hourly wage for the time I spent transcribing. Great work to do from home and some interesting files to transcribe. More...

Reviewed on Google Maps

26 August 2019

I love working with Take Note! Such a friendly team.

Reviewed on Facebook

22 August 2019

really helpful. accurate and detailed notes that I could use at a later time. recommended!

Reviewed on Google Maps

15 August 2019

Fantastic service. Particularly happy with the customer service. Would use again.

Reviewed on Google Maps

8 August 2019

I contacted Takenote via the chat on the website. Lucy was really helpful and gave me quotes really quickly for a few different options. Once my client approved the costs the set up on the online portal was done in minutes where I then uploaded everything ready to be transcribed. Although I only paid for turnaround in 7 days I started receving completed transcriptions back the next day. The quality of them was great and the support via email and the chat was great, everyone was really friendly and helpful. I was also surprised at just how good the price was for 40 transcribed videos! I wouldn't go anywhere else after this. More...

Reviewed on Google Maps

8 August 2019

I use TakeNote both personally for contractor work, and for my day job and I've found the service to be fab and really competitively priced too. The team are very quick to respond and their transcribers very good with complex material and even hard to decipher conversations. More...

Reviewed on Google Maps

8 August 2019

We have used Take Note over the past 3+ years, and they have produced over 1,000 hours worth of transcripts for us (over 10,000 A4 pages). Some of the recordings were difficult, and the content specialised. Over that time, the staff has proven to be professional, easy to work with and quick to adjust according to our specifications. Couldn't say enough good about them or rate them more highly. You won't be disappointed if you choose them for your transcription work. More...

Reviewed on Google Maps

29 July 2019

J'utilise Take Note plusieurs fois par mois pour des retranscriptions d'interview pour un journal audio et je suis bluffé par la qualité du travail effectué ! Les transcriptions sont faites hyper rapidement et le prix est très raisonnable. De plus le système de paiement est simple et efficace. More...

Reviewed on Google Maps

29 July 2019

EVery member of the Take Note team are responsive, friendly and helpful. I highly recommend the service!

Reviewed on Google Maps

29 July 2019

I've been working for Take Note for nearly two months now and as a starter, I am very grateful to everyone in the team for their support and understanding especially as I develop my skills as a transcriber. They are all very professional and friendly which makes my job more fun and interesting. I am looking forward to working for Take Note for a very long time. I wish the company more success! More...

Reviewed on Google Maps

29 July 2019

I am undertaking a doctorate and I used Take Note for transcription of my interviews (8 in total - due to upload another 2 this week). The Take Note dashboard is very comprehensive compared to others that I have used, but most of all it is very user friendly and there is help on hand should you need it. The price is VERY reasonable - compared to other transcription services that I have used in the past. The quality of the manuscripts is excellent, and they are available for downloading in different formats. I have and will be using them again! More...

Reviewed on Google Maps

29 July 2019

Portail intuitive, easy to access, easy to use, fast & efficient upload, fast & efficient quote system, a great choice of services, high quality complete notes, good quality service received. Great team to work with, patient, pro-active. More...

Reviewed on Google Maps

29 June 2019

Very professional and excellent service. Will continue to use for our note-taking!

Reviewed on Google Maps

29 June 2019

Take Note are always incredibly professional, swift and friendly. My go to service for quick turnaround transcriptions for MTV and Comedy Central.

Reviewed on Google Maps

29 June 2019

I've been working for Take Note as an audio typist (transcriptionist) since March 2019. The whole team is very friendly and approachable, any queries I've had to date having been answered within minutes through their handy live chat feature which, unlike many agencies, they make available to their contractors. The level of training and support I've received is second to none, and the personal approach consistently applied by all team members makes this company an absolute pleasure to deal with. It's clear to see Take Note appreciate the principle that if you treat your staff right, they in turn will give first class service to your customers, not because they have to but because they truly want to. More...

Reviewed on Google Maps

29 June 2019

Take Note provide very high quality transcription. I've used them many times for both the 24 hour and 48 hour turnaround services. The transcripts have been returned earlier than expected and are always accurate. The portal is easy to use in terms of uploading audio files, and inviting colleagues/clients to read and download the transcripts. The staff are always quick to respond and very helpful whenever I've had queries. I'd recommend them to any market or social research agency who needs good quality transcripts, quickly. More...

Reviewed on Google Maps

29 June 2019

I recently used Take Note for transcribing a series of focus groups and would highly recommend them. The transcriptions were to a good quality and were turned around very quickly. The Take Note portal was very easy to navigate and it was clear when my transcriptions were ready. I particularly like the Quote Generator function, which makes it really easy to play around with functions and costs. I also found everyone at Take Note to be really helpful and quick to respond. I had an issue with video files being too large to upload to the portal. After contacting Take Note, someone helped me with compressing the file so it could be uploaded. More...

Reviewed on Google Maps

29 June 2019

Take Note transcribed 5 audio interviews for me recently. The service was professional, prompt and very personalised. The pre-order service was helpful, I was advised on their products and found the team helpful and friendly. The quality of the transcriptions was excellent and they were finished a day before their deadline. Overall I was very impressed by this company throughout, wouldn't hesitate to use them again and would highly recommend Take Note to you if you are reading this review. More...

Reviewed on Google Maps

29 June 2019

Professional, friendly and most importantly, high quality. The project is managed from start to finish, and there is always help on hand if you have any questions. I am looking forward to working with the team again. More...

Reviewed on Google Maps

29 May 2019

I have been genuinely impressed by the level of service offered by Take Note. From the moment I first contacted them for a quote, they have been friendly, helpful, and proactive. All of my queries have been answered quickly and fully, and they have been very accommodating of the needs relating to our project. I heartily recommend Take Note, and will certainly be using them for future transcription work that I and my colleagues need. More...

Reviewed on Google Maps

29 May 2019

I have recently started working with Take Note Ltd. From the very beginning, everybody I have had the pleasure of communicating with has been friendly, supportive, understanding with an infectious cheerfulness that has made it a true joy to work with them. We have high standards at all times for our customers and deadlines are vital, but with so many staff available to help, there is a true team spirit and whenever one of us is struggling, the coordinating staff at Take Note Ltd are quick to find a solution with total understanding and good, helpful and friendly feedback that has always been encouraging and constructive, no negativity. Very few employers have been so supportive in my experience. More...

Reviewed on Google Maps

29 May 2019

As a typist, it is a fabulous way of earning extra cash! The transcripts can be interesting and you can set your own working hours. 5/5, would recommend!

Reviewed on Google Maps

29 May 2019

Take Note have been a great find! Their team was so helpful, responding very quickly - and the process of uploading files to their portal is simple, and clear. The transcriptions were very accurate … and these were supplied ahead of the 48 hours turnaround time too! So all round, I'd highly recommend them More...

Reviewed on Google Maps

14 May 2019

Take Note have been a great find! Their team was so helpful, responding very quickly - and the process of uploading files to their portal is simple, and clear. The transcriptions were very accurate … and these were supplied ahead of the 48 hours turnaround time too! So all round, I'd highly recommend them More...

Reviewed on Google Maps

4 May 2019

As a typist, it is a fabulous way of earning extra cash! The transcripts can be interesting and you can set your own working hours. 5/5, would recommend!

Reviewed on Google Maps

Services

Our most popular service typed as Intelligent Verbatim, Ums and errs, false starts and hesitations are removed for a clean read. c 20-25 pages transcribed per hour of audio/video.

We capture as much as possible in real time. 80% approx captured as if we were there typing live. 8-12 pages transcribed per hour of audio/video.

Do you need a full account of EXACTLY what was said, with no detail spared? A carbon copy, including all umms, ahhs and repetition, exactly as they were spoken. 22-27 pages transcribed per hour of audio/video.

Do you need to add text to your videos? A word-for-word transcript, time-synchronised into a caption format. Simply add text to your Facebook, YouTube or Website videos to boost Accessibility & SEO. Delivered in .SRT format.

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