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Reviews (123)

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13 August 2019

Very efficient service. Helpful, friendly staff with a can do approach to anything to do with the removal, which helps reduce the stress of moving home. Good value for money too.



30 July 2019

Nice friendly team, made a big effort to get everything sorted for us, even added in an extra stop on the way to drop off some things.


Val Gunn

20 July 2019

The team were fantastic, so helpful & cheery. I was really anxious about my move yesterday, but things went so smoothly. Nothing was too much trouble - I can't recommend them highly enough . More...



17 July 2019

Excellent service again. Would highly recommend. Polite and friendly service. No job too difficult


Danny Edwards

2 July 2019

I had a job in Norwich that needed covering and I used these guys, who were fantastic from the start. From the initial contact with Phil to discuss requirements to the guys on the day who carried out the move were very friendly, cheerful, on time and provided a 5 start service to my client. I would highly recommend these and would have no hesitation in giving them future work. Thanks guys More...



18 June 2019

Brilliant company. I used them 4 times already and I have never had any issues. Phil (the boss) is very professional and polite. It's always easy to get in touch with him. His team is always on time, bunch of nice and friendly guys, nothing has been ever damaged and the estimates are always correct. I couldn't recommend them more! More...



6 June 2019

Quick. Fair price. Pleasant people knew what they were doing. Answered all questions. Would recommend this firm.



30 May 2019

Very efficient and did not stop working. Moved us in less time than expected. Very polite and we were very satisfied with the whole experience of moving from a house to a sixth floor apartment - much easier and smoother than expected. Would highly recommend them.David & Louisa Wignall. Norwich. More...


Lesley Corr

23 April 2019

Excellent 5* service. Neat, tidy, organised, great value for money and friendly Chaps too! Made my MOVE effortless and stress-free. I would definitely recommend them. Pamela Reepham More...



19 April 2019

Excellent company, friendly staff who went above and beyond to make our move as smooth as possible. Great service, would highly recommend.



31 March 2019

I would highly recommend Smooth Move removals. They were prompt. Worked really well to get the job done. Were friendly, quick and efficient.



22 March 2019

What a great company! Phil was quick to reply to my request for a quote online, was ok with the uncertainty of the date of my house move and kept me informed re availability. They made the move so easy and helped to take apart and reassemble furniture. My friend who helped me commented “you make me want to move house!” Will definitely recommend Smooth Move Removals! Thank you very much More...



9 March 2019

Couldn’t recommend them more. Furniture was moved safely, efficiently and without damage of any kind. Leon and Pete were lovely - gave me a lift from the old flat to the new, put furniture back together for me, even unclogged a bathtub drain left by previous tenants! They were incredibly courteous, hard-working and professional. Will absolutely use Smooth Move Removals again in future. Best moving experience I’ve ever had! More...



6 March 2019

Really helpful team who did a great job with both packing and removal



6 January 2019

Review of Luke Browne - move to West Sussex on 5/1/19 - First class service from this company today. Phil was very easy to work with from the very first contact and Pete was a stand-up guy today doing a distance move to another county.Would absolutely recommend - they wrapped and strapped everything, drove professionally, worked hard from start to finish.Best quote by far and very easy payment process - no stress.Will be using them again if I ever have to move and will definitely recommend to all my friends and family More...



21 November 2018

Can not praise the team enough. They moved 4 van loads from my old home to my new one. Quality and value for money. The team are respectful, courteous, and very hard working. I wont be moving again my self, but if the need ever occurred again I would not go any where else and would recommend Smooth Move Removals to anyone. Superb. More...



21 November 2018

I had doubts that previous ratings were too good to be true! They weren't... Mitchell and Peter were good humoured hard working and a pleasure to meet.I thoroughly recommend this company.Thank you for making a tiring day as good as it could be. More...



18 October 2018

From the initial enquiry by phone to the delivery of the items being moved the service was faultless. It was so nice to deal with friendly people who made every effort to provide the right service at a sensible price. I will have no hesitation in using Smooth Move again. Thank you guys. More...



17 September 2018

The move was exactly as it should be. Men arrived on time, they were cheerful, helpful and polite. Would throughly recommend this company for a stress free move, well done to you all !



10 September 2018

Phil and his team were on time and quickly assessed the removal task.As this was a downsize they helped moved items which were not being removed. They were efficient and had the van loaded in less than 2 hours.At the new address they made sure the furniture was quickly re-assembled and boxes put into the rooms for which they were marked.I would highly recommend this business as they do what it says on the tin and made our removal experience SMOOTH More...



5 September 2018

A great service very professional with polite staff. Altogether a fantastic experience from packing to delivery and everything in between. I would not hesitate to recommend them for your removals. More...



20 August 2018

Smooth removals were fantastic. They were friendly and efficient and the move was at a very reasonable price. They took care of my furniture whilst moving and were very hard working. Phil, Mitch, Luke and Patrick made our move easy. I could not recommend them enough. More...



11 August 2018

I would highly recommend this company. The team handled a complex move without any problems. All workers were polite, careful , hardworking and listened to what we wanted. All interactions were prompt and punctual and they always did exactly what was agreed . Made a big difference to what could have been a very stressful time! Thanks! More...



5 August 2018

A very professional pleasing and low stress experience and will certainly use Smooth Move again



5 August 2018

from the moment we have phoned smooth move removals until the last box was removed the service has been fantastic! I would highly recommend smooth move removals as they were very good, quick and careful with the furniture.



4 August 2018

This company are really friendly and no job is too much. Would highly recommend this company to everybody.



19 July 2018

Outstanding, super efficient, professional and friendly service. The whole team were hard working and it is with pleasure that we highly recommend Smooth Move Removals, who provided a very competitive price. Thank you and best wishes to Phil and his team from Dave & Tessa More...



13 July 2018

Phil and the team were excellent in every way. Polite, punctual, friendly, careful, accommodating with changing completion dates - everything you would want from a removal firm. Very reasonably priced as well which of course helps but above anything the customer service was excellent. Will definitely be using Smooth Move again! More...



8 July 2018

Can’t recommend enough, very professional and friendly making our move a piece of cake



8 July 2018

I contacted smooth move about a price . Mitch came round and had a look and gave a competative price for what we needed as we were moving small stuff ourselves. We paid a deposit to secure the date. On the day Mitch and his helper arrived in good time. Both were so helpful and friendly and made us both feel at ease at this time. Nothing was too much trouble it came across they really enjoyed there work. Friendly efficient and a great experience .would recommend and use again .thank you. More...



25 June 2018

Excellent service, guys were punctual, polite and professionalabsoluteky no hesitation in recommending. They were very easy to deal with from quoting, visiting and the moving day.



22 June 2018

Excellent service. Easy to book. Workmen were friendly and helpful. Arrived on time and worked quickly but took care of items being moved.



15 June 2018

Great experience using smooth removals. From start to finish Phil, Mitch and the team were a joy to deal with. Everything was packed on time and the move went very well. Would highly recommend.



13 June 2018

Lovely people very friendly and helpful excellent service would definitely recommend



4 June 2018

A really good service - I needed to move a sofa and two chairs and the two chaps who worked that day for me were very polite, punctual, professional and friendly. Very reasonable rates too. I would definitely use Smooth Moves again. Thank you guys! More...



27 May 2018

Fantastic service and the guys couldn’t have done more to make the move hassle free, thank you



24 May 2018

Excellent service from Phil and his crew at Smooth Move Removals, from when they came to my property to give a quote, to when they delivered everything safely. Very friendly, conscientious and professional service. Nothing too much trouble.Highly recommend. More...



24 May 2018

Phil and his team were amazing. On the day they arrived before their estimated time, which was great bearing in mind that had to travel 4 hours to get to me.On arrival they asked me to show them around so they could assess the loading order. During the whole time they were friendly, very polite and even put items in my car that were heavy for me to lift. I had a situation right at the end where I had to call out an emergency plumber, this meant that Phil and his team were delayed loading the last items on the van and not once, did they complain.They now have my items in storage waiting for me new home to be completed. Definately recommend.Wendi M More...



16 April 2018

Excellent service- the only firm who actually returned my call. Very competitively priced and friendly and helpful team. Nothing was too much trouble for them. Highly recommended. More...



15 April 2018

This was the first time that I had moved house and used removals and I have to say from start to finish Smooth Move were amazing. The two guys that came were really friendly, helpful and professional. They dismantled my beds and table and put them up again the other end, as well as offering to help me manoeuvre things so I could fit them in!! They worked right up until 6pm and still offered to help with anything else I needed! Thanks very much and I will definitely recommend. More...



13 March 2018

Very competitive quote (actually, they blew the others out of the water!) and an excellent service, especially as it was long distance too.



4 March 2018

Absolutely amazing service. Even with the bad weather. This company excelled at their job. Top props to Phil and his team.



1 March 2018

Very prompt, polite, friendly removal people. 1st class, couple of top guys who moved my possessions, quick efficient and careful with my possessions.Very impressed.Would definetly use this company again.Julia More...



24 February 2018

I highly recommend Smooth move removal to my friends and family



15 February 2018

The team were very friendly worked hard and were competent and efficient, I would recommend them to anyone



9 February 2018

Utterly brilliant service! Thanks so much to you and your men! Couldn’t have done it without you all!



5 February 2018

Excellent service provided. Turned up on time. Friendly guys, nothing too much trouble even moving into an irregular building. Would highly recommend.


Nick Sharman

31 January 2018

Made our move from Norfolk to London very easy and stress free! Quick to respond to enquiries! Highly recommend!



28 January 2018

I recommend Smooth Move Removals unreservedly. Nothing was too much trouble for them. They were patient, reliable, hard working and cheery - even when they were taking a really heavy piano downstairs. Their stamina was amazing and they worked a really long day to ensure everything was in its place in our new home before they left. Lyn & Tony More...


Lyn Gash

28 January 2018

The company was recommended to us by our estate agent as one that could deal well with difficult pieces of furniture - and we were so pleased we chose them. They were all so good - patient, professional AND cheery - even when they were taking a piano downstairs! And they worked a long hard day to ensure all was safely delivered to our new home in the rooms we had allocated - I would recommend them to anyone unreservedly. Lyn & Tony Gash More...



23 January 2018

Very pleased with this service, good value for money and very professional, thank you


Sally Fletcher

23 January 2018

Really pleased with this service, great value for money and very professional service, thank you


Suzi Dawn Lorraine Voyse-Carpenter

23 January 2018

Really brilliant service in my hour of need would use again


Jasmine Becca

11 January 2018

Despite we had to change the date of our moving Phil did his best to accommodate our needs. His team packed all our belongings in an impeccable way and disassembled and built our big wardrobe without any trouble. Thanks guys we will definitely recommend you!! More...


Rumi Nirala

11 January 2018

Couldn’t ask for a better service! Professional, skilled and friendly, Phil and Mitch have done their best to move us from Norwich to our new place in Scotland. We will recommend your company without any doubt! More...


Madobi Sorkar

11 January 2018

Thank you guys for a smooth move. Helped us move from a 3 bed to a 4 bed recently. Very professional and courteous, even helped putting the beds back together in our new home so we would all sleep well that night. Thanks again.


Bertram Lino

11 January 2018

I cant recommend Phil and his team highly enough. From the initial phone call, through to moving day, the service was excellent all the way, and always with a smile. Nothing was too much trouble for these guys, and would definitely use them again in the future. More...


Ashley Clemente

11 January 2018

Punctual, polite and well organised Phil and his team made our moving easy and stress-free from the day we booked their service. We will definitely use Smooth Move Removals again and recommend you to family&friends More...


Lisa Johnson

16 September 2017

Such a good moving experience with Smooth Move removals. A genuinely lovely group of lads, who made us feel completely at ease from the outset. Friendly and completely professional, would definitely use again. Highly recommend! More...


Debra Wilkes

24 July 2017

When I decided on a date to move I researched a number of companies, some very well known and a few not so well known. I came across smoothmove via google. I had 6 quotes and smoothmove were definitely the cheapest by far. As I had a complicated move I let them know the details and nothing was too much trouble. My move meant collecting from 2 locations, one in Suffolk and the other in Norfolk 30 miles between pick up points and then onto my new property. They were very helpful and pleasant company, nothing was too much trouble. Packed quickly, I'm amazed at how much they store in their van. Nothing damaged, everything put where I wanted it. Items dismantled were put back together. I had a very pleasant move, it poured with rain at one point, but they still worked through. I highly recommend this company. I will definitely use them again. Thank you Smoothmove. More...


Linda Young

16 July 2017

Smooth Move were recommended to us by our daughter. We can't praise them enough. A really friendly careful and efficient team and nothing was too much trouble. I would recommend them 100% they certainly made the move smooth!! More...


Carrie Anne

7 July 2017

Needed to move quickly and these guys were really flexiable. I would happily recommend them to anyone. Really efficient & friendly, I would certainly use them again.


Ben Taylor

22 May 2017

We decided to use Smooth Move Removals for our house move. We chose the "Man with a van" service, having two guys come to move our stuff, and move furniture stored in the garage back into the property. Both guys were very polite and friendly and got the job done in good time and with a great attitude. All of our items were carefully handled, protected with blankets and securely tied into the van/lorry. We will definitely use Smooth Move again and highly recommend them. More...


Claire London

7 May 2017

Another excellent service, thanks so much for another hassle free move! Highly recommend Smooth Move Removals. Super professional. Super friendly team. Great job.


Nicola Hickman

22 April 2017

Outstanding service from a professional and friendly company! I highly recommend Smooth Move Removals and would definitely use them again. Many thanks to your team Phil.


Janine Gibson

2 April 2017

Amazing job by phil and his team yesterday. Thank you. would recommend to anyone lovely guys and fantastic job.


Marianna Pasquariello

29 March 2017

I would really recommend this guys. They moved some heavy appliances for us and they made it so easy. They are also very accessible people, which is a plus.


Jackson Harmer

24 March 2017

Can't thank these guys enough for moving me!! Really helpful first class service� definitely recommend to anyone wanting a reliable affordable removal service!!


Sadie Skipworth

23 March 2017

Have used a few removal companies in my time - but this one shines above the rest, very friendly yet professional - Phil and his team were amazing. Highly recommend them.


Dez Bruce

3 February 2017

Brilliant job. Phil and his team are professionals.


Si Kelly

2 February 2017

Big thanks to Phil and Mitchell for their help with our move on Monday. Everything was treated with care and respect throughout and they were incredibly quick and efficient. Made our day so much less stressful and easy. More...


Shahriar Asgari

18 January 2017

Smooth Move removals were absolutely fantastic. They were really friendly all day long and incredibly careful with all our belongings. I was lucky to come across this company on internet. I will definitely recommend them in the future. Thank you so much for making my move as stress free as possible - Shahriar More...


Rebecca Hartley

16 January 2017

Superb service. Furniture wrapped and secured very carefully in van and brought into house very calmly and with great care. Very professional and courteous.


Natalie Elizabeth Money

1 January 2017

Used smooth moves when I sold my home and brought somewhere with my partner. Really professional but personable company. Phil and his team moved two houses in one day into another. No problems , no damages and they worked till late with no complaints. Would highly recommend them to anyone no matter how big or small the job. More...


Laura Buchanan

18 December 2016

Reasonable price, excellent hard working helpful people, will use again


Thomas Brown

12 December 2016

Excellent service, turned up on time and begun moving items with care. Everything was tied down and wrapped in blankets for transportation.


Nathan Wigger

20 November 2016

Absolutely brilliant service from start to finish called and left message for Phill to call back which he did promptly definitely will use again in the future.


Natalie Thompson

25 October 2016

Outstanding service! Would strongly recommend. Highly professional and friendly. Care and attention to detail given with nothing being too much of a problem. Excellent price for the amount of work completed. Will definitely be using Smooth Move Removals again :-) More...


Amanda Piper

22 October 2016

Great service....very efficient and friendly!! Thank you.


Richard Tomlinson

29 August 2016

Arranged pick up of 1 item last minute due to flat sale. Really helpful and the job went very smoothly. Contact details saved and will definitely use again.


Caroline Brown

26 August 2016

Highly recommended. Such a professional and friendly service from Phil and his team. I will definately use again in the future. Made my move easy and stress free


Wendy Moore

10 August 2016

Very efficient, polite and quick service. I thoroughly recommend them!


Nicky Monks

5 August 2016

I had to organise from Australia the relocation of a table from Norfolk to Suffolk. Phil made the whole thing so easy, communication was always prompt and the service was slick and efficient, and the price was good. Thanks again for a great service.


Jessica Hinton

2 August 2016

Smooth Move removals were absolutely fantastic. They were really well priced, really friendly all day long and incredibly careful with all our belongings. They were recommended by a co worker and I can understand why! I will definitely recommend them in the future. Thank you so much for making our move as stress free as possible - Jess & Chris More...


Kate Elizabeth Broom

15 July 2016

Excellent service today, dropped off hired tables & chairs. Very polite & professional. Would highly recommend.


Pauline Andrews

14 June 2016

Arranged collection and delivery at very short notice and received exceptional service. Would not hesitate to recommend and use again. Thank you


Caroline Kolyszko

8 June 2016

I used Smooth Move Removals following a recommendation and was extremely happy with their service. Friendly, polite, professional and helpful. Phil and his colleague kindly even managed to squeeze my job in as an extra (at short notice) at the end of what had already been a hot long and busy day for them both. I would thoroughly recommend Smooth Move and wouldn't hesitate to use them again. More...


Nathan David Slater

31 May 2016

I used smooth moves on 30 May 2016, couldn't fault the services. Polite, helpful and would 100% use them again.


Sean Emmerson

31 May 2016

Smooth Move removals are reliable, polite, turn up for appointments exactly on the time arranged, nothing is too much of a problem for Phil and his enthusiastic team If you are considering a full house, office or just equipment move from A to B.... would highly recommend them as a company....Brilliant Sean More...


Judith Gibson

30 May 2016

Smooth Move Removals did two jobs for me: collecting and delivering a cooker and the other moving furniture from one flat to another. I found Phil and his helper both professional and polite. I would certainly recommend Smooth Move Removals and use them again. More...


Vivienne Maskrey

25 May 2016

Appreciated the assistance today. On time (despite awkward location way out of Norwich). Super smooth move of a bunch of stuff to 4 different locations. Thank you.


Janice Mann

23 May 2016

Excellent service...would certainly recommend them


Dave Freezer

17 May 2016

Very helpful, friendly and hard-working lads. Helped us (couple, late 20s) move between rented properties and we felt we got good value for money.


Mike Palmer

15 May 2016

Moving on Friday 13th? Not a problem with Smooth Move Removals! The guys were really helpful, did a fantastic job and we all had a laugh too. Thoroughly recommended, Mike and Jo, Norwich to Brundall house move More...


Holly Kennedy

10 May 2016

Great communication, friendly, very reliable and competitively priced. We'll definitely use the service again and highly recommend Phil and the Smooth Move team!


Tricia Joyce

21 April 2016

Friendly, efficient, competitive. Would definitely recommend them and would certainly use them again if I have the need.


Louise Thorley

19 April 2016

Yesterday was the first time I've used Smooth Removals and won't be the last. Indeed, I was so impressed with Phil and Mitch that I've booked them for another job in a few weeks. Very professional, friendly and competitively priced service so it's 'win win' for whoever hires them. And they made moving a very very large sofa down three floors and a winding staircase look like child's play. That got a high five from me from the get-go. I cannot recommend them highly enough and guarantee you will not be disappointed on any front. More...


Debbie Wilson

7 April 2016

I have had a stress free move from Phil and co, today! I was very impressed with their professionalism, quickness and how hard they worked, especially when they had to bring everything up to the third floor! Thank you


Kirsty Allerton

6 April 2016

I had Smooth Move Removals collect and deliver a piano, not only were Phil and co fantastic they were helpful, polite, professional and friendly. I payed a deposit for the piano but didn't manage to pay in full before the collection, Phil actually payed the difference out of his own pocket and collected it from me when he delivered the piano to my home. More than helpful and an absolute pleasure to deal with. I would highly recommend them and I definitely wouldn't use anyone else. Thanks Phil More...


Sharon Brown

6 April 2016

I would recommend you without hesitation. A polite and prompt service which you made look so easy! Thankyou.


Molly May O'Brien

2 April 2016

Thank you Phil for a perfect move! Great prices too! X


Bhavesh Dhorajiwala

9 March 2016

Mega! Phil and Charlie were absolutely awesome. They worked their little socks off for a difficult and long move. True professionals, honest and did a perfect job. Cannot praise them enough. Even stayed for pizza and chicken bites after in our new home :) Most highly recommended indeed. More...


Gemma Louise Wiseman

17 February 2016

Brilliant service! They know what they doing, do their job and delivered for you, less stress for me, I can sit around and have a cuppa. Totally recommend these guys from smooth removal! Thankyou for your help phil and Charlie!! More...


Annette Walker

7 February 2016

Excellent service - very polite, professional and made the whole process of moving extremely easy.


Ella Tarrant

5 February 2016

They literally saved mine and my housemates life today helping move us into our new flat! Super friendly and really quick service. Would 100% recommend!


Lucia Grenga

27 January 2016

Great service!! Professional, punctual, polite and friendly Phil and Charlie did their best to assure me a smooth moving. I definitely recommend this company.


Gemma Sewell

16 January 2016

The two men that came to help with our home move were lovely. Both were polite and couldn't be more helpful. They saved us a lot of hassle and even managed to change their start time with short notice. Thank you very much for your help boys. We will use you again!!! More...


Gareth Eaglen

23 December 2015

We used Smooth Move Removals to move from our flat to a brand new house at Sprowston, and the whole process was very quick and stress free. Everything was packed and secured professionally in the van, so i didn't have to worry about a thing. More...


Paula Didwell

22 December 2015

Phil and his team were excellent, friendly and went that extra mile. We would certainly use his company again. Thanks for all you help!


Jo Bell

9 December 2015

Brilliant service. Fast, efficient and a very friendly professional team. Will definitely use them again.


Debwardo Gould

21 November 2015

Friendly, professional and very hard-working... Also great value for money... Could not recommend them highly enough! Thanks guys! :)


Hazel Smith

12 November 2015

Wonderful, I was dreading today but the guys were lovely. Efficient, Professional and nothing was too much trouble. Would recommend Smooth Move to everybody. Thank you both.


Annie Redmore

3 November 2015

Super service from the Smooth Move guys on Saturday. They stepped in the at the last minute after being let down by another company and I am so glad that they did - so friendly and helpful and their packing skills are to be noted. Who knew all my stuff would fit into a 50sqft unit? Thanks so much, would high recommend. More...


Diane Rhodes

28 October 2015

Phil helped me move into a top floor flat last weekend and provided a great service. He was punctual, considerate, efficient and friendly. I'd be very happy to recommend him. Well worth hiring to help with your move. More...


Mark Law

5 October 2015

Great guys, top service, see you again in Dec!


Sidney Disney

28 September 2015

Helpful, polite, efficient, and superb value for money. Thanks again!


Trevor Hotz

7 September 2015

Phil accommodated our last minute request to move some furniture to a storage unit. He was punctual, professional and conscientious. An excellent service, very well priced and Phil is a great guy with a good sense of humour. I'd highly recommend Smooth Move Removals. Thanks Phil! Trevor & Ali More...


Mem Morrison

16 August 2015

Great, reliable and friendly service. Certainly lives up to its names. Thank you for taking the stress out of moving. Highly recommend Smooth Move Removals.


Christine Hurst

10 July 2015

Thank you very much Phil and Charlie for moving our furniture last Wednesday. You made the move very easy. You were on time, well organised, very efficient, helpful, friendly and considerate. We will certainly highly recommend you . More...


Sabelline Hill-Chicot

4 July 2015

Friendly, on time, really well organised and careful, I couldn't rate them highly enough.


Nathan Mortlock

29 June 2014

Great service. Would highly recommend to anybody. Thanks to Phil for making moving day so simple! Will definitely use again.


Wiola Wrzesniewska

29 June 2014

Phil at smooth Move Removals did a fantastic job of moving my furniture and belongings from Great Yarmouth to Norwich. Everything was taken care of and moved carefully and safely. I was very impressed with a very professional and friendly service. Would highly recommend Phil without reservation, and will no doubt use you again in the future. Thanyou1 More...


Russell Parker

22 June 2014

Fantastic movers nothing is too much trouble for Phil! Thanks for a smooth move Phil!