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Shield Comfort Heating & Cooling

Columbus, Indiana

(40)
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Reviews (40)

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5/5

40 customer reviews

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3 January 2020

they were friendly, professional and did a great job

Reviewed on Facebook

22 November 2019

Shields is the very best. Joe our service tech is by far the most experienced and honest guy. Never gauging you and making sure everything is working perfect! ! Would literally recommend them to any one! More...

Reviewed on Facebook

6 November 2019

Joe came and fixed my furnace in a timely manner. He is very friendly and I would reccomend him to anyone!!

Reviewed on Google Maps

27 October 2019

Prompt, courteous, and effective. Great Service!

Reviewed on Google Maps

7 September 2019

Impeccable service from start to finish. Needed a full HVAC replacement. Not only were Shield the only company to quote me the right equipment, at the right price first time (no need for 'price matching'), but the Engineers were courteous, knowledgable, fast and clean in their work. The guys worked tirelessly to ensure that my A/C was up and running on the day as promised. No surprises, they executed the work exactly as quoted and discussed. Would recommend 100% - these guys are great! More...

Reviewed on Google Maps

22 August 2019

Great service! Came out same day, showed me step by step of the process and answered all of my questions. And they cut me a great deal! Jasen was very professional and will be my future recommendation to anyone with HVAC needs. More...

Reviewed on Google Maps

23 July 2019

Quick and great service!

Reviewed on Google Maps

21 July 2019

I called Shield Comfort Heating & Cooling here in Columbus @ 9am this morning. They got here within the hour. Took no time to find the problem and fix it. In and out in under an hour. I highly recommend these guys. Thank you so much. More...

Reviewed on Facebook

30 May 2019

I received service in an hour. This company pays its techs so they do not have to depend on commission for sales. That means you get great service I appreciate that. The tech kept in touch on arrival time. He promptly found and fixed the problem. I highly recommend. More...

Reviewed on Google Maps

30 May 2019

Quick service. Friendly people. Quick repair. Highly recommend.

Reviewed on Google Maps

30 May 2019

We had our upstairs unit go out over a weekend. Joe was great! He came out and had it up and running in about 25 minutes. Highly recommend!

Reviewed on Google Maps

23 May 2019

On Monday morning May 20, 2019 I called this company and spoke with Joe. He was so friendly and straightforward. I explained that I had moved into this home just 2 weeks ago and had bought a new dryer from Best Buy. Shortly after doing just 5 loads of laundry the new dryer gave an error message having to do with improper venting. Best Buy brought another dyer to swap out however that did not solve the issue. Another even more critical error message came up about venting issues with the second new dryer and now would not even dry the clothes. I was desperate when I called Joe because it had already been over a week since I had done laundry and I needed to! Joe told me that he would call me right back. He needed to see if he could move some schedules around and be able to come to my home today. He called me back and told me he would see me today around 11-12. He showed up with another technician when he promised me he would. They cleaned out my dryer vent which probably had not been cleaned in 20 years. They also cleaned all of the vents in every room in the house. They were so friendly, on time, professional and efficient. They saved my day and I am SO grateful to Joe and his other tech. Thank you for helping me resolve my problem. You now have another loyal customer. More...

Reviewed on Google Maps

6 May 2019

Great service and was quick to come and repair. Highly recommend!

Reviewed on Google Maps

6 April 2019

awesome service! Highly recommend them! Didn’t have an appointment, I was cold they came right away! They are fantastic!

Reviewed on Google Maps

6 April 2019

Great service and Great folks to work with!

Reviewed on Google Maps

6 February 2019

I called late because my air conditioner went out and I had family coming into town that night. Jasen came and was able to take care of my problem and get the house cooling and back to normal before my family arrived. I appreciate his willingness to come to my rescue. More...

Reviewed on Google Maps

6 February 2019

Jason came out to my parents house and fixed my furnace, great guy, great rates. Will definitely do business with again.

Reviewed on Google Maps

6 January 2019

Joe came out and was very thorough with his diagnosis. Fortunately for me, not a lot needed to be done. Very trustworthy and knowledgeable. Thanks for your help!

Reviewed on Google Maps

6 December 2018

They were quick to come out and honest with what I needed for my AC unit. The pricing was fair and our technician was friendly and knowledgeable. If we need anything else heating or cooling related, Shield will be the first ones we call! More...

Reviewed on Google Maps

6 October 2018

When my AC went out unexpected, Joe was quick to the rescue! He was very friendly, courteous, timely, and diligent in getting everything installed. Everything was done and explained thoroughly. His pricing is really competitive. Overall, I am very impressed and pleased with the service Joe and his crew provided. Thank you! It was much appreciated and looking forward to seeing you in the years to come! More...

Reviewed on Google Maps

6 July 2018

Joe was fast, friendly, and insightful. Our house was 92 degrees with a broken AC unit and he had it repaired within 2 hours of us calling. Extremely pleased and look forward to going through them again in the future! More...

Reviewed on Google Maps

6 June 2018

My service was great! Showed up the same day when I called. Had my air conditioning fixed in less than am hour and for a great price. I would recommend shield comfort heating and cooling to anybody. More...

Reviewed on Google Maps

6 June 2018

Joe did a great job, it sure is nice having a hvac person that is honest with you, no bs and knows his trade. Thanks for the prompt service.

Reviewed on Google Maps

6 June 2018

Shield Comfort Heating and cooling were on time, professional and the price was less than expected. I have used them at work and at home. They are my go to for all of my heatiing and cooling needs. I suggest that you give them a try. More...

Reviewed on Google Maps

6 June 2018

For having to rely on a warranty company through our relationship, Joe was incredibly fast at working on our issues. He was easy to contact, easy to work with, & compassionate of the situation we were in. He was absolutely amazing & we will definitely be calling him in the future for any needs we made have which will likely be soon! Thanks again Joe for all you did! More...

Reviewed on Google Maps

6 June 2018

Joe was awesome and worked with us tirelessly as we battled our home warranty company for about a month. Once the parts were sent, he had the tear out and install completed in one day. He even returned the following week because the silicone seal had melted due to the humidity in the house at the time of the installation. Altogether a really awesome job. More...

Reviewed on Google Maps

6 June 2018

Great and speedy services!!!! Customer service was fantastic! Really no where can beat them in price and quality!!!!!!

Reviewed on Google Maps

6 June 2018

After paying two different companies to repair my heat pump they came out and did a full inspection and found the thermostat wired wrong they fixed the issue and installed the bad transformer installed a fuse to prevent it from burning out again great service will use from now on

Reviewed on Google Maps

6 June 2018

I recently moved into a new home and I had no idea if the HVAC worked or not. Shield Comfort Heating & Cooling came out and gave me an honest assessment. He gave me options and was very thorough. He had to get some parts and come back a couple days later, I left him my key to my house and when I returned from my business trip everything was up and running! Highly recommend this team!!! More...

Reviewed on Google Maps

6 June 2018

The team at Shield Comfort installed a new high efficiency furnace and heat pump in my 147 year old home. The furnace was a very tight fit in the existing interior closet. Joe and team were up to the challenge and the work was outstanding. It's only been running a few days, but the American Standard system is quiet and working nicely. Joe followed-up to ensure the system was operating to my satisfactions and see if I had any questions. I couldn't be happier with the service provided by Shield Comfort. More...

Reviewed on Google Maps

6 June 2018

No heat on Saturday the coldest day of the year. Joe was on time and diagnosed my problem quickly. Although we couldn't get the parts until Tuesday, I was impressed with his customer service. So much so, I asked him to write me an estimate for a new HVAC unit to replace my 19 year old system. More...

Reviewed on Google Maps

6 June 2018

Guys came about 40 minutes later than the original appt time - no big deal. Worked on the furnace for about 5 hours - did a real nice job with installing and building new part for filter. The new furnace looks so much better than the old one. They did a real nice job. More...

Reviewed on Google Maps

6 June 2017

Fast knowledgeable service very competitive prices, would highly recommend

Reviewed on Google Maps

6 June 2017

Good service . was very quick to fix my problem and was very considerate of my breathing problems and kept the doors closed as much as possible . I would recommend to anyone looking for a company that's considerate and reasonable More...

Reviewed on Google Maps

6 June 2017

Very helpful. Was there on a timely manner. Told us exactly what needed replaced. The price was very fair. Great service. Would highly recommend.

Reviewed on Google Maps

6 June 2017

Super guys! Couldn't have asked for a more professional, and courteous tech to come out and fix my heat. I called them for a second opinion and I'm glad I did. They'll be my first call from now on. Thanks so much! More...

Reviewed on Google Maps

6 June 2016

Excellent service at a great price!!! Highly recommended!!! Shield Comfort is the only heating and cooling company I will ever use again.

Reviewed on Google Maps

6 June 2016

Excellent service. They made recommendations no one else did. Now all the rooms in my home are comfortable. I'm very impressed with their work and highly recommend them to anyone looking for a company to service their equipment

Reviewed on Google Maps

6 June 2016

excellent service. Came right away and was able to get my heat going at 1 in the morning. Thanks for the prompt service!

Reviewed on Google Maps

6 June 2016

Did an excellent job. Very professional and honest. Needed a new unit and instead of convincing me I needed the biggest and the best he steered me towards an affordable unit that was in my budget and I'm happy with. i will certainly do business with them again in the future. More...

Reviewed on Google Maps