Scope Restoration, Inc
Huntington, Maryland
(26)
Huntington, Maryland
(26)
26 customer reviews
Daniel w
Scope restoration replaced our roof after a couple storms. They were quick and courteous. They did a great job and our roof looks great.
Anastasia N
Scope Restoration did a great job on my roof replacement and drywall repair. I worked with both Justin Mefford and Brian Bannon. They were both responsive to my many questions and explained the process in great detail. Even with my work being done over the holiday season, this did not hold up the process at all. The shingles were delivered in a timely manner, and the crew that did the roofing repair was phenomenal. They were on time, replaced my roof with quality service and products, and did a thorough clean up of my yard after the roof was replaced. The drywall repair was also a great experience. You cannot even see where the patch was completed! Justin came out multiple times and checked in throughout the process to ensure that I was happy with the result. I had a great experience, and will highly recommend Scope Restoration in the future! More...
Kristie
Worst company ever. Definitely storm chasers. The guys knocked on the door even though it is clearly posted NO SOLICITING , NO ESTIMATES. I reluctantly agreed to let them look at the roof and they were very nice and professional. They told me if they wouldn’t be able to do it themselves, they would still explain to me how I could get it done by someone else. They said they would replace the roof and find ways to “offset” the deductible by finding “collateral”. At the time, I did not realize this was not a “normal” thing to do. Being disabled and unemployed due to COVID, it was a very enticing offer. That, however, was short lived. When they ran into a road block with the insurance company not blindly agreeing to replace more siding than what was needed - which they hope would be the “collateral” - they became unresponsive. They refused to do an ITEL report to determine the correct color for the siding even though the insurance company said they would pay for it. The insurance adjuster came out and did it himself and said we could order samples of the suggested color to make sure it matched. Again, scope refused to order the samples, even though I offered to pay for them. I even told them I would find a way to come up with the deductible if that was the issue. Still very unresponsive. But finally get an email that says, “ Good morning sorry for the late response we are in the middle of many other claims as we speaking. The adjuster needs to either buy the siding samples or pay us to buy them they are not free. Them approving that elevation of siding is the only way for us to be able to do that. If they are not willing to do that there is not much we can do. We cannot afford to just pay deductibles for people if there is not extra money to work with. It is unfortunate that your insurance company is unwilling to do the right thing but they have left us with few options.” They then stopped responding all together. The bottom line is, they are trying to make money by doing something that is completely unethical and even illegal in some states. If they can’t find the “collateral” they need to make enough extra money, they go from being professional and helpful to being short, unresponsive, unprofessional and rude. I would never recommend such a dishonest company. More...
Jessica Heckman
Professional and great customer service.
Reviewed on Facebook
Bill Sondervan
Scope Restoration completed work on our new roof, which had been damaged by a hailstorm. Jimmy Underwood was the representative that worked with us and he was fantastic. He inspected our roof for free, worked with our insurance company, and was incredibly knowledgeable. Once the work began, our roof was replaced in one day. The work was professionally done with high quality shingles. It looks great! Mr. Underwood inspected everything at the completion of the job and made sure our yard was clear of any stray nails and other debris. I would recommend this company to anyone with roofing needs. More...
Reviewed on Google Maps
Mike Burnett
Jimmy Underwood and Scope are top notch. I had a bad experience with a roofing company and Jimmy assisted me with dealing with them. I was able to get out of dealing with that fraudulent company and had Scope install my roof. No hassle - no worries - extremely non stressful all the way. I can't say enough good things about them,besides I think Facebook has a character limit too. More...
Reviewed on Google Maps
Kelly Cabrera
I contacted them Friday evening and not only did he immediately get back to me with a quote and suggested service, he got his team right over first thing Monday. Incredibly efficient and amazing at customer service I felt perfectly comfortable using them as a new customer. If I could give them 10 stars I would. More...
Reviewed on Google Maps
jay simon
Customer service and communication with Brian was exceptional and the work was done as promised and on time. I would use them again if needed.
Reviewed on Google Maps
Tina Cooper
Brain from Scope roofing inc , was great to work with ...the company really help me out with everything i needed and they handle my Insurance company really well it caused me to get an approval really fast . ..Thanks Scope for the beautiful new roof i have.... More...
Reviewed on Google Maps
Theresa Sherman
HIGHLY RECOMMEND! My house had wind & hail damage and needed roof repair along with inside repair due to water damage. Scope Restoration came out immediately and inspected the damage. . They worked directly with my insurance company and took care of everything for me relieving a lot of stress. The Representative, I worked with "Tom" is very professional, personable, friendly, and is there from the start of your job until it is completed. No matter what time it was day or night, whenever I would call/text with any questions/concerns that I had, I was sure to always get an answer every time. The owner Brian comes out Personally to oversee that the job is running smoothly and is meeting his high standards. Brian as well is very friendly, personable and will make sure that you are very satisfied with your completed job. I could not recommend a more reliable, professional company who works directly with your Insurance Company so you don't have too. My job consisted of a new roof, new skylights, repairs made due to water damage to ceilings/walls, and custom painted throughout my house. The completed job is BEAUTIFUL! More...
Reviewed on Google Maps
Thomas Calisti
They restored my house and barn back from a hailstorm destruction. Everyone was very polite and handled all insurance communication for me. My house is beautiful once more.
Reviewed on Google Maps
Marilyn Capps
We had a great experience with this company. Mr. Underwood did a fantastic job in handling our case with insurance for our roof and making sure the workers did their jobs right and in a timely manner. The job itself only took a day! The roof looks beautiful and is standing up well against all this rain we’ve been having. We highly recommend Scope Restoration. More...
Reviewed on Google Maps
sheniece widman
The repairs I had on my roof and in my sons room was done very well. The workers was very polite and answered any questions I had during the process of my roof and my son room getting repaired. The work was completed in a timely matter. I liked the fact I could pick the color of my roof. Most companies only allow you to pick one color. Great work! More...
Reviewed on Google Maps
R N
My experience with Scope Restoration was pleasant and professional from beginning to end. The communication with Brian was wonderful and he was there to answer any questions I had, even after hours. Brian met the adjuster at my house and made sure everything I needed was taken care of. There was no mess left behind and my roof was finished in a timely manner. I would highly recommend this company. More...
Reviewed on Better Business Bureau
Rock Hall
I was very impressed with the workers attention to detail. Work came out great. Bryan and Daniel get things done. Would highly recommend them. Thanks Scope.
Reviewed on Google Maps
godj65
I was very satisfied with the my Roof and siding renovation done by Mr:Brian and his teamI will Always Recommend scope restoration to my friends and neighbors
Reviewed on Google Maps
Christopher Washington, Sr.
Very professional and fast service. Came out to do the repairs to my roof due to wind damage when others told me it would take weeks! Thanks
Reviewed on Google Maps
Kimberly Bailey
I found Scope and spoke with Brian after wind damage. He came to my home next day to check out my roof and gave me a reasonable quote for a repair. He was attentive and I was very pleased with the outcome. I will call him for any future work! More...
Reviewed on Google Maps
Chris McNey
Their team was extremely professional throughout the process with my hail/wind claim. Was able to get my roof, siding, windows, and gutters all replaced in a timely manner. I would highly recommend Scope Restoration for their services. More...
Reviewed on Google Maps
carla fisher
Repaired roof damage (replaced shingles) caused by the wind. Brian and the workers were pleasant, and the price was reasonable. I will definitely seek out Scope Restoration if I need any work done in the future. More...
Reviewed on Google Maps
Bernie B.
I am 100% satisfied with the professionalism of staff, experienced installers and the owner (he showed up on the job and not just for an appearance). From my first contact with Jessie, I had a feeling this was not my fathers Tin Man company. They did what they said they were going to do, when they said they were going to do it and to the standard they said they would do it. Two examples: Jessie said they would start on a given day and they started then; They said they would leave the property in as clean or a cleaner condition then they found it...both true. Lastly, this was a tear off and I only found 1 nail and that was after the gutters. A first rate job from a first rate company! More...
Reviewed on Better Business Bureau
Rod
I had a Renovation done to my Roof and sidings by Scope Restoration The company did a great job in a short period of time I will definitely Recommend the Company to my friends and neighbors
Reviewed on Better Business Bureau
Arif Said
Mr Brian, the owner just came in today to do estimation of my roof, due to hail damage occur on may 2, 2016.He was polite and explain everything to get done. , Highly recommend to other for using his service More...
Reviewed on Google Maps
Caitlin Kennedy
They came out same day to give an estimate for shingles that blew off. The price was reasonable and it was repaired the same day. Highly recommend
Reviewed on Google Maps
C Evans
Very professional! Great customer service! Repair needs were met!
Reviewed on Google Maps
Laura Kasik
My neighbors and I used Scope Restoration after our houses received hail damage in 2016. We all worked directly with Brian who was very knowledgeable and easy to work with. He worked directly with our insurance companies (several different) and was able to get us the maximum coverage under each insurance company policy. Several months after the work was finished I needed to have a modification to an attic fan that I had installed with the new roof. Upon calling Brian he took care of the matter immediately. I was very happy with all the work done and I would use them again in the future. In addition, I would strongly recommend their services. More...
Reviewed on Google Maps
