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The Private GP Group

KT3, New Malden

(44)
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About

Offering accessible, affordable private healthcare appointments to you and your family with experienced general practitioners across Surrey and South London.

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Reviews (44)

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5/5

44 customer reviews

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29 July 2021

Either as a patient or when delivering a service promptness is a must form me. Amazes me when I am lucky enough to work with people with the same pace, and that has been my experience with The Groves Private GP. Reception -Emma and Hugh, with whom I deal mostly, are just amazing: competent, committed and happy. Thanks guys for your help and kindness. Maria A More...

Reviewed on TrustPilot

14 January 2021

I was very satisfied with the service which was quick and professional. With many thanks and appreciation for seeing me quickly

Reviewed on TrustPilot

23 December 2020

Easy COVID test - with results back in a few hours. Brilliant service as well and a friendly reception team on hand to help over the phone. Cannot recommend highly enough.

Reviewed on TrustPilot

23 December 2020

Health wise we’ve had a few very difficult months and the team at The Groves has been efficient, supportive, accessible, flexible and reassuring. We are very grateful to all of them. More...

Reviewed on TrustPilot

21 December 2020

Reviewed on TrustPilot

4 December 2020

Very professional and fast service. Highly recommended.

Reviewed on TrustPilot

24 November 2020

Reviewed on TrustPilot

29 October 2020

I was told I had been introduce 5 days ago to a person, who was confirmed as having Covid today. Of course I wanted to make sure I had not been infected and could potentially pass on the virus. That thought is really uncomfortable. I do not want to be responsible for someone else ‘s illness or death. So I booked a test via my GP , was more than prepared to pay for it, was tested at 6.30 pm, got result at 7.30 pm, negative, and have spend a very happy few hours reassuring that Our contact had not put anyone in danger! THANK YOU!!! More...

Reviewed on TrustPilot

28 October 2020

My wife and I booked Covid PCR tests to enable us to fly to ST Lucia. The swabs were taken efficiently, on time and with minimal discomfort. I expected the tests to be back in 48 to 72 hours but was very please to get them 24 hours later. Overall this was a good experience. More...

Reviewed on TrustPilot

15 October 2020

This was the most efficient and professional experience i have had for a long time. From call to answer, maybe three hours - absolutely amazing.

Reviewed on TrustPilot

14 October 2020

I left a message, they rang me back the next day and arranged a test at the drive through that same evening. The following morning the doctor called with the result and an email was also sent to me with the report.

Reviewed on TrustPilot

6 October 2020

We booked the test very quickly a 2 hours before the time slot, the test was made very quickly too. Good service and kind stuff.

Reviewed on TrustPilot

5 October 2020

First class service, everything explained, can’t rate them highly enough.

Reviewed on TrustPilot

2 October 2020

Prompt, friendly service and called both myself and my wife back quickly. Easy to interact with at the Testing station and a super-speedy turnaround of results. Very impressed

Reviewed on TrustPilot

1 October 2020

Quick and very professional service. This practice will now be me go to for any medical exams. Also thank you to the front desk for an excellent customer service.

Reviewed on TrustPilot

24 September 2020

I donot Understand the test result though it was mentioned that a letter was enclosed which wasn’t .i was told that it would take two days not having heard I had to call for the Results when it was send to me . but no explanation Joop Berkhout date of birth 31.3.1930 More...

Reviewed on TrustPilot

17 September 2020

Spot on with communication, fees and speed of service for Covid test. I have given their details to my friends.

Reviewed on TrustPilot

17 September 2020

Fantastic. Got an appointment within the hour for a Covid test. Results back within hours. Extremely polite, courteous, punctual, called me back when needed. Can’t fault the service!

Reviewed on TrustPilot

27 November 2019

Great friendly doctor. Listened to me carefully with my concerns and my paranoia, which actually made me feel at so much ease and the experience much easier then i thought. 5 stars. Great for a very paranoid mind. More...

Reviewed on Google Maps

21 October 2019

I called today and spoke to Alicia. She was informative and helpful and very friendly. I would definately recommend same day doctor

Reviewed on Google Maps

21 October 2019

Thank you samedaydoctor. I took the medicine prescribed asap, several hours ago now, and I'm much better. Thank you for taking the extra steps to make sure I got the meds I needed. Samedaydoctor worked well for me!

Reviewed on Google Maps

8 August 2019

There really should be more doctors like you out there Dr Gerlis and I feel qualified to say this since I've met quite a few!

Reviewed on Google Maps

8 August 2019

I forget the name of the doctor who saw us on the day, but she was excellent and most reassuring!

Reviewed on Google Maps

8 August 2019

A big thanks to Dr Rogers... you have made my day. And thank you for being so kind today... I am so pleased I made the journey as this has put my mind at rest.

Reviewed on Google Maps

8 August 2019

Generally had been good until today. Have an appointment booked on the 29th for vaccination today at 1400. Arirved on time yet they asked me to wait for more than 30 mins. .. With no explaintion... is it private or public clinic? Unbeliveable and unacceptable... If it's my first time here with experience like this then I will give it 1 star review. Where were the good doctors and good management?update--------------------------------------The management team reached out to me and resolved the issue. Hope it won't happen again More...

Reviewed on Google Maps

25 July 2019

Really great service. They helped me out with some urgent tests I needed other clinics said couldn't be done. Zaina went out of her way to make sure I got what I needed the same day. Really helped out.

Reviewed on Google Maps

9 July 2019

Great service from Dr. Gerlis. I was given an appointment right away, was seen early on the day of my appointment, and received the results from my bloodwork the same day. I absolutely recommend.

Reviewed on Google Maps

28 April 2019

My husband had amazing care at this clinic. We were seen within minutes of arriving, on a Saturday during the Easter weekend. The doctor we saw, Dr. Gerlis, was kind, caring, thorough, and totally professional. He recommended blood tests for clarity after the initial diagnosis, and the results were sent to us the same day by email. A few days later, after my husband had been taking the prescribed medication, I emailed Dr. Gerlis to ask him a few questions and he answered this email immediately. We are totally grateful for this prompt attention and would recommend this clinic to anyone. More...

Reviewed on Google Maps

4 February 2019

Seeing your GP on a Saturday morning in London is pretty impossible but thank God for these guys, I walked in yesterday and they saw me quickly. Great location too in the heart of London. I do recommend them! More...

Reviewed on Google Maps

4 February 2019

Doctor and nurse and staff are very friendly

Reviewed on Google Maps

4 February 2019

I work nearby and needed tests for a personal problem. I called and was given an appointment right away. The doctor was reassuring and my tests results were back same day. A huge relief. I highly recommend the staff and doctor. More...

Reviewed on Google Maps

4 February 2019

Same day test for sex health was a huge relief easy to get apointment.

Reviewed on Google Maps

30 January 2019

It is a very friendly place and staff work really hard to help paintent's request.
With special thanks to Dr Thomasz Kopec who has cared for our family for many many years. We always find him very professional with very nice manner.
Thank you.
More...

Reviewed on Google Maps

29 December 2018

So fortunate to have such a brilliant practice close to us. The highest quality of care, and always able to book an appointment on the same day. Every doctor we have met over the years have all been very good. Our little girl was reviewed by Dr Sophie Burton this week who is a brilliant GP, so caring and efficient. Thank you! More...

Reviewed on Google Maps

13 December 2018

Met and spoke to the loveliest receptionist who was very apologetic that my appt was cancelled due to the doctor being unwell. As my phone wasn't working I didn't get her message so turned up at the doctors. After being offered the option to reschedule, I told her it was going to be difficult getting time off again after Christmas, so she went away and managed to squeeze me in with another doctor. What a star!! More...

Reviewed on Google Maps

4 December 2018

I really recommend that clinic .the doctors and nurses and stuff very friendly .

Reviewed on Google Maps

29 November 2018

I really recommend that clinic . The doctors and nurses and stuff very friendly .

Reviewed on Google Maps

16 November 2018

Such brilliant service and dedicated Doctors and Staff - quite literally saved my life with an early diagnosis

Reviewed on Google Maps

30 October 2018

The practice handled my case promptly and efficiently. I was able to get an appt the day before and was seen right on time. Dr Gerlis handled my visit and sent follow-up emails to provide updates and check-in on my status. More...

Reviewed on Google Maps

30 October 2018

This place is fantastic. I was traveling and developed a sinus infection. They got me in and treated within about 20 minutes. I needed some follow up paperwork a month after I returned home and they had it sent within about 15 minutes. I highly recommend them if you need anything and you're in the area. More...

Reviewed on Google Maps

30 October 2018

When I phoned up I got an appointment on the same day. Very professional and prompt with excellent care. Definitely would come again but hopefully not anytime soon. Thank you

Reviewed on Google Maps

30 September 2018

Dear Dr. Gerlis, I wanted to extend my appreciation for the help you gave my son in conjunction with the hospital. The medication and support you gave him has completely transformed his mental state. We are both very grateful.

Reviewed on Google Maps

30 September 2018

Thank you for sending my results through which I was able to give to the emergency room doctors back home. I am now being treated with the appropriate antibiotic. So the report saved many days of waiting for lab results here. I very much appreciate your help! More...

Reviewed on Google Maps

28 May 2017

Cannot thank these guys enough. Sorted my problem quickly and were stupidly polite and reassuring about it.

Reviewed on Google Maps

Q&As

At The Private GP Group, our doctors have a wide range of special interests allowing us to offer the highest standard of traditional family medicine across our five sites in New Malden, Richmond, Hinchley Wood, Wimbledon, and East Horsley (coming soon). Our collaboration with Consultants and Allied Health Professionals now enables us to offer our patients an integrated provision of services in house.

We pride ourselves on our friendly and professional reception, our efficient and flexible service, and our ability to offer same-day appointments to those that need them. We strive to make a healthcare experience that is as personalised and accessible as possible for all the family.

We offer telephone and video consultations to those who do not wish to come into one of our practices for a face-to-face appointment. If a doctor feels you should come in for an examination, you will not be charged for your initial remote call.

Our enhanced safety procedures have been put in place to keep you, your family, and our team safe from the COVID-19 virus. We have daily enhanced cleaning services, frequent hand sanitising stations, and screens on our reception desk. We screen all of our patients before they enter any of our surgeries and require all but those exempt to wear face masks at all times.

It has been recommended to maintain enhanced safety procedures in all healthcare settings despite the relaxation of restrictions on July 19th and so our procedure will remain in place.

Services

Speak to one of our experienced General Practitioners at a time and place that suits you.

Discreet and confidential Sexual Health Screening services to provide the peace of mind you’re looking for.

Our wide variety of immunisations provides important protection to children, teens and adults.

Our Well Person and Premier Health Screens are thorough and efficient, with a rapid turnaround of results to help detect any potential health issues in good time.

We offer a comprehensive range of vaccines to provide protection for worldwide travel.

Offering bespoke healthcare services to businesses and schools.

Providing excellent care for all aspects of women’s health and wellbeing.

Safe and comfortable ear wax removal services performed by our specialist nurse.