KT3, New Malden
Offering accessible, affordable private healthcare appointments to you and your family with experienced general practitioners across Surrey and South London.
44 customer reviews
maria Alencar
Either as a patient or when delivering a service promptness is a must form me. Amazes me when I am lucky enough to work with people with the same pace, and that has been my experience with The Groves Private GP. Reception -Emma and Hugh, with whom I deal mostly, are just amazing: competent, committed and happy. Thanks guys for your help and kindness. Maria A More...
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Peter White
I was very satisfied with the service which was quick and professional. With many thanks and appreciation for seeing me quickly
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Charles H. Brooks
Easy COVID test - with results back in a few hours. Brilliant service as well and a friendly reception team on hand to help over the phone. Cannot recommend highly enough.
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Kate
Health wise we’ve had a few very difficult months and the team at The Groves has been efficient, supportive, accessible, flexible and reassuring. We are very grateful to all of them. More...
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William Hau
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Paul Wright
Very professional and fast service. Highly recommended.
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Rob
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Nan
I was told I had been introduce 5 days ago to a person, who was confirmed as having Covid today. Of course I wanted to make sure I had not been infected and could potentially pass on the virus. That thought is really uncomfortable. I do not want to be responsible for someone else ‘s illness or death. So I booked a test via my GP , was more than prepared to pay for it, was tested at 6.30 pm, got result at 7.30 pm, negative, and have spend a very happy few hours reassuring that Our contact had not put anyone in danger! THANK YOU!!! More...
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Simon Williams
My wife and I booked Covid PCR tests to enable us to fly to ST Lucia. The swabs were taken efficiently, on time and with minimal discomfort. I expected the tests to be back in 48 to 72 hours but was very please to get them 24 hours later. Overall this was a good experience. More...
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Tina
This was the most efficient and professional experience i have had for a long time. From call to answer, maybe three hours - absolutely amazing.
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Gaynor
I left a message, they rang me back the next day and arranged a test at the drive through that same evening. The following morning the doctor called with the result and an email was also sent to me with the report.
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Irina Malashko
We booked the test very quickly a 2 hours before the time slot, the test was made very quickly too. Good service and kind stuff.
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Barbara Rogers
First class service, everything explained, can’t rate them highly enough.
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EM
Prompt, friendly service and called both myself and my wife back quickly. Easy to interact with at the Testing station and a super-speedy turnaround of results. Very impressed
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Cindy O'Shea
Quick and very professional service. This practice will now be me go to for any medical exams. Also thank you to the front desk for an excellent customer service.
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Jberkhout
I donot Understand the test result though it was mentioned that a letter was enclosed which wasn’t .i was told that it would take two days not having heard I had to call for the Results when it was send to me . but no explanation Joop Berkhout date of birth 31.3.1930 More...
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anthony
Spot on with communication, fees and speed of service for Covid test. I have given their details to my friends.
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Karen Howard
Fantastic. Got an appointment within the hour for a Covid test. Results back within hours. Extremely polite, courteous, punctual, called me back when needed. Can’t fault the service!
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Mr J
Great friendly doctor. Listened to me carefully with my concerns and my paranoia, which actually made me feel at so much ease and the experience much easier then i thought. 5 stars. Great for a very paranoid mind. More...
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Danielle Sayer
I called today and spoke to Alicia. She was informative and helpful and very friendly. I would definately recommend same day doctor
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User Anonymous
Thank you samedaydoctor. I took the medicine prescribed asap, several hours ago now, and I'm much better. Thank you for taking the extra steps to make sure I got the meds I needed. Samedaydoctor worked well for me!
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User Anonymous
There really should be more doctors like you out there Dr Gerlis and I feel qualified to say this since I've met quite a few!
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User Anonymous
I forget the name of the doctor who saw us on the day, but she was excellent and most reassuring!
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User Anonymous
A big thanks to Dr Rogers... you have made my day. And thank you for being so kind today... I am so pleased I made the journey as this has put my mind at rest.
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Shiwen Ding
Generally had been good until today. Have an appointment booked on the 29th for vaccination today at 1400. Arirved on time yet they asked me to wait for more than 30 mins. .. With no explaintion... is it private or public clinic? Unbeliveable and unacceptable... If it's my first time here with experience like this then I will give it 1 star review. Where were the good doctors and good management?update--------------------------------------The management team reached out to me and resolved the issue. Hope it won't happen again More...
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Matthew Keyes
Really great service. They helped me out with some urgent tests I needed other clinics said couldn't be done. Zaina went out of her way to make sure I got what I needed the same day. Really helped out.
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Ryan Beebe
Great service from Dr. Gerlis. I was given an appointment right away, was seen early on the day of my appointment, and received the results from my bloodwork the same day. I absolutely recommend.
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Barbara Sherrington
My husband had amazing care at this clinic. We were seen within minutes of arriving, on a Saturday during the Easter weekend. The doctor we saw, Dr. Gerlis, was kind, caring, thorough, and totally professional. He recommended blood tests for clarity after the initial diagnosis, and the results were sent to us the same day by email. A few days later, after my husband had been taking the prescribed medication, I emailed Dr. Gerlis to ask him a few questions and he answered this email immediately. We are totally grateful for this prompt attention and would recommend this clinic to anyone. More...
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Londoner
Seeing your GP on a Saturday morning in London is pretty impossible but thank God for these guys, I walked in yesterday and they saw me quickly. Great location too in the heart of London. I do recommend them! More...
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Pinnacle House
Doctor and nurse and staff are very friendly
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ian pearson
I work nearby and needed tests for a personal problem. I called and was given an appointment right away. The doctor was reassuring and my tests results were back same day. A huge relief. I highly recommend the staff and doctor. More...
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fit gymgoer
Same day test for sex health was a huge relief easy to get apointment.
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ying webb
It is a very friendly place and staff work really hard to help paintent's request.
With special thanks to Dr Thomasz Kopec who has cared for our family for many many years.
We always find him very professional with very nice manner.
Thank you.
More...
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William Mould
So fortunate to have such a brilliant practice close to us. The highest quality of care, and always able to book an appointment on the same day. Every doctor we have met over the years have all been very good. Our little girl was reviewed by Dr Sophie Burton this week who is a brilliant GP, so caring and efficient. Thank you! More...
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DD Wongfu
Met and spoke to the loveliest receptionist who was very apologetic that my appt was cancelled due to the doctor being unwell. As my phone wasn't working I didn't get her message so turned up at the doctors. After being offered the option to reschedule, I told her it was going to be difficult getting time off again after Christmas, so she went away and managed to squeeze me in with another doctor. What a star!! More...
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fidodido fidodido
I really recommend that clinic .the doctors and nurses and stuff very friendly .
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fidodido fidodido
I really recommend that clinic . The doctors and nurses and stuff very friendly .
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Daniel Harris
Such brilliant service and dedicated Doctors and Staff - quite literally saved my life with an early diagnosis
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Jeff Williams
The practice handled my case promptly and efficiently. I was able to get an appt the day before and was seen right on time. Dr Gerlis handled my visit and sent follow-up emails to provide updates and check-in on my status. More...
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Crystal Eney
This place is fantastic. I was traveling and developed a sinus infection. They got me in and treated within about 20 minutes. I needed some follow up paperwork a month after I returned home and they had it sent within about 15 minutes. I highly recommend them if you need anything and you're in the area. More...
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Morad Shafy
When I phoned up I got an appointment on the same day. Very professional and prompt with excellent care. Definitely would come again but hopefully not anytime soon. Thank you
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User Anonymous
Dear Dr. Gerlis, I wanted to extend my appreciation for the help you gave my son in conjunction with the hospital. The medication and support you gave him has completely transformed his mental state. We are both very grateful.
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User Anonymous
Thank you for sending my results through which I was able to give to the emergency room doctors back home. I am now being treated with the appropriate antibiotic. So the report saved many days of waiting for lab results here. I very much appreciate your help! More...
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Rob Whittle
Cannot thank these guys enough. Sorted my problem quickly and were stupidly polite and reassuring about it.
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Why should our clients choose you?
At The Private GP Group, our doctors have a wide range of special interests allowing us to offer the highest standard of traditional family medicine across our five sites in New Malden, Richmond, Hinchley Wood, Wimbledon, and East Horsley (coming soon). Our collaboration with Consultants and Allied Health Professionals now enables us to offer our patients an integrated provision of services in house.
We pride ourselves on our friendly and professional reception, our efficient and flexible service, and our ability to offer same-day appointments to those that need them. We strive to make a healthcare experience that is as personalised and accessible as possible for all the family.
Can you provide your services online or remotely? If so, please add details.
We offer telephone and video consultations to those who do not wish to come into one of our practices for a face-to-face appointment. If a doctor feels you should come in for an examination, you will not be charged for your initial remote call.
What changes have you made to keep your customers safe from Covid-19?
Our enhanced safety procedures have been put in place to keep you, your family, and our team safe from the COVID-19 virus. We have daily enhanced cleaning services, frequent hand sanitising stations, and screens on our reception desk. We screen all of our patients before they enter any of our surgeries and require all but those exempt to wear face masks at all times.
It has been recommended to maintain enhanced safety procedures in all healthcare settings despite the relaxation of restrictions on July 19th and so our procedure will remain in place.
GP Consultations
Speak to one of our experienced General Practitioners at a time and place that suits you.
Sexual Health Screening
Discreet and confidential Sexual Health Screening services to provide the peace of mind you’re looking for.
Childhood and Adult Immunisations
Our wide variety of immunisations provides important protection to children, teens and adults.
Health screens
Our Well Person and Premier Health Screens are thorough and efficient, with a rapid turnaround of results to help detect any potential health issues in good time.
Travel Vaccinations
We offer a comprehensive range of vaccines to provide protection for worldwide travel.
Telephone Consultations
Email Consultations
Corporate Services
Offering bespoke healthcare services to businesses and schools.
Women's Health
Providing excellent care for all aspects of women’s health and wellbeing.
Microsuction Ear Wax Removal
Safe and comfortable ear wax removal services performed by our specialist nurse.