Another great service last night..needed them urgently and arrived within a few mintues.good value as well.
Airport run first class service as always- best taxi firm in Newport- wouldn’t use anyone else.
...and I MEAN five stars!I was traveling Europe for two weeks (first time outside the United States) and decided to add a day in Wales to the end of my trip. Unfortunately, I was on a very tight timeline (37 hours) and I had no confidence in my ability to navigate around a strange country on left-hand drive roads in a rental car, much less see even half of the tings I wanted to see before leaving.On a whim, I called "Roman Taxi" - top search on Google and good reviews. I gave them my itinerary (which a local Facebook group told me was unreasonably ambitious), my train information from London, and my flight number to get off the Island and back to America. The operators gave me confidence that I would be in good hands...and they were right.I can't express how important this trip was to me (it was the highlight of my tour, after seeing the Pope speak at The Vatican). I'd planned to do this tour for my honeymoon ten years ago, but circumstances got in the way. There was no room for error! Roman Taxi was literally given a "no fail" mission to provide logistical support for a once-in-a-lifetime tour and they nailed it!The driver picked me up at the train station and got me to Heathrow with time to spare (the basics). He got me to the critical spots on my itinerary (expected). He modified my itinerary so that I could see everything I 'needed' to see, everything I 'wanted' to see and had time to really enjoy every spot on my self-made tour (exceeded expectations). That's enough for five stars...But there was more: The driver really took the time to make sure I got the most out of my tour. He added a local's perspective, showed me things I couldn't find on Google, shared stories about the people, and immersed me in the culture of this beautiful place.The car exceeded my expectations. I felt like Raymond Reddington from The Blacklist touring around in a beautiful black Mercedes sedan. I would have been happy with a well worn Prius taxi, but the owner made sure I had the BEST car in his fleet for this occasion for no extra fee.I can't adequately express in a Google review how grateful I am to this day that a company like Roman Taxi was available for this trip or how I wish I'd had the same service available to me in Rome, Paris, Munich, or London. The fact that I've resolved to return and to repeat the trip with my wife and kids (leaning on Roman one more time to make the trip memorable) should tell you enough.If you are visiting Wales, do it in a Roman Taxi...period! More...
Good friendly service
Used these guys recently when dragon was busy and I needed to be somewhere. Instant availability, and driver/car were great.
i love this firm simply the best the cleanest cars really helpful driver's always punctual
Despite traffic driver arrived on time and got me to the station with plenty of time to spare, received a call and text messages before being picked up and the all Mercedes fleet is great.