Greasby, Wirral
Rom and Ram Wirral , specialise in providing Computer, Laptop and PC Repairs, Web and Graphic design for the Home and Small Business user throughout the Wirral and surrounding areas. We aim to have your problem resolved quickly, so call us today.
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34 customer reviews
Tim Lemon
First class prompt and efficient service carried out for a very reasonable cost. What more could you ask for?
Julia
Very happy with this service. After initially explaining the problem I was having to John, the PC was promptly booked in, issues diagnosed, fixed and returned within a few days. I was kept up to speed through the process and given advice going forward. I would highly recommend this service. More...
Bryan Campbell
Woke up on Saturday 5 February to find iMAC was stuck in a loop while updating software overnight. After many attempts to restart the machine I contacted John for advice. He needed to see machine, this was delivered to him at around 10.00am, although he was extremely busy he quickly diagnosed a faulty hard drive. This was ordered the same day, delivered on Monday morning and fitted, tested and all data from my own hard drive transferred by Monday afternoon. As I am an academic book copy-editor, it was imperative I was up and running asap. John performed brilliantly for me and I have no hesitation in recommending Rom and Ram to anyone who would benefit from his outstanding service. Thank you John. More...
Roy Wilson
I needed a replacement battery for my MacBook Pro. Dropped it off at a prearranged time and got it back with 24 hours. Fantastic service and at a very competitive price. Highly recommended.
Karen Parry
Really impressed with everything about the service. I explained all the issues in my non techie way, dropped my computer off next day, was contacted later that day to say exactly what was needed, I gave the ok and within less than 48 hours it was repaired, updated and ready to pick up! Fantastic! Would definitely recommend More...
Graham
Laptop crashed. John at Ramand Rom diagnosed that it needed a new hard drive, installed one and transferred all of my data perfectly.
This was all done in a short space of time
which is essential for my business, working from home.
He kept in contact with me throughout and did a professional job. Also I was able to trust him which is hard to find these days. Thoroughly recommend John at RamandRom who gave
a 5 star service and my
laptop is working like a
new one now.
I will continue to trust John at RamandRom with any future work on my laptop.
More...
Hugo
My Apple was run into the ground and in need of a new hard drive. John at Rom and Ram provided exactly what I needed. An honest diagnosis, and a speedy fix. All at a fair price. Definitely my ‘go to’ company for the future. More...
Tim
Laptop power supply died. John at Rom and Ram quickly sorted it out. Good price, good comms. Would use again !
Steve Day
First class service. I'm not much of a PC expert which is why I came to Rom & Ram for help. I genuinely feel I've been treated honestly and have received great value for money. Like others have said, I won't go anywhere else now. More...
russell keenan
excellent quick professional service.
I won't go anywhere else now.
Bob Bennett
Fantastic service from Rom and Ram. Work done within 48 hours and at a very reasonable price. John kept me posted on what he was doing every step of the way. Would unreservedly recommend this company if your computer needs some repair. More...
John Gavin
I was very pleased with the work Rom and Ram undertook on my iMac. John provided a speedy and efficient repair, (less than 48 hours) and at a very reasonable cost, (considering the amount of work involved).
I have no hesitation in recommending Rom and Ram.
John Gavin
More...
Mark
Great service, very quick response,very knowledgeable, Had the computer back the next day,working great now and very reasonable price too
Thanks Paul
Would recommend to all
Chris Walker
John is a really good guy. Service is impeccable, punctual and great value for money. John has done upgrade/repair work on both my iMac and MacBook Pro. I’m starting a new business soon and John will be my go to guy for future work and staff training too. More...
Reviewed on Google Maps
Arthur Westhead
Great service, friendly people. Know their stuff!
Reviewed on Google Maps
Hara Willow
I have used Rom and Ram for all my computing needs, from website design and hosting to repairs. Their service is excellent and prices are reasonable. Despite moving away from Wirral I won’t use another company. More...
Reviewed on Google Maps
josephine wood
We have been relying on Rom and Ram for laptop repairs and IT support for several years and have always been impressed by the quality of the service. Communication is good, queries are answered promptly, and repairs are completed within a couple of days. The charges are very reasonable and any advice given is knowledgeable and up-to-date.We have recommended Rom and Ram to friends they have been equally impressed by the professional service. Rom and Ram are reliable, helpful, friendly and courteous. More...
Reviewed on Google Maps
Peter Allison
I have contacted this company for help with my computer several times over the past few years and have always appreciated their speed of response. They are indeed fast, friendly and, most important of all, efficient.I would certainly recommend them. More...
Reviewed on Google Maps
Rod Trotman
Rom and Ram Computers have attended to all my computerservicing and problems for a number of years and I have had only the best of efficient, professional and prompt service from them. Their charges are always very reasonable and I have recommended them on many occasions to friends and family, always successfully. I recommend them very highlyRod Trotman More...
Reviewed on Google Maps
David Waterfall
I have used Rom and Ram several times over the past few years; covering a wide range of IT problems I’ve had on business laptops, home desktop PCs, and peripherals. For example I’ve had an entire PC built from scratch to my specification, had upgrades to laptop RAM and hard drives, as well as numerous accessories and wider support provided on general computer questions I’ve had. They have never let me down – offering a responsive service at excellent prices. Their communication is clear and fast, and they pickup and drop off exactly when they say they will – meaning I schedule meetings around them with confidence. They also provide honest and up-to-date advice on technical details and different options for hardware, which I really value. I’ll continue to use them with all my home and business IT needs, and I’d highly recommend them. More...
Reviewed on Google Maps
Gary Simnor
We've used Rom and Ram a number of times over the last few years; from keeping our old PC in good health, to recently setting up a new one. John is polite and friendly, has a comprehensive depth of knowledge, delivers to an agreed timescale, and his charges are most reasonable. We've been happy to recommend friends to Rom and Ram, who have been equally satisfied customers. More...
Reviewed on Google Maps
Ken Jones
My endorsement of Rom & Ram an excellent company. I have been using this excellent company for several years. When my computer goes wrong I telephone Rom & Ram they are always helpful. John always returns my telephone calls and I know that help is on the way. The service is highly professional and yet his interpersonal skill is friendly and courteous. John will solve any technical problem and explain exactly what he is doing with patience and will devote his time until the problem is solved. I have recommended John to many of my friends and they too are delighted with the service. More...
Reviewed on Google Maps
KenJ-77
I have been using this excellent company for several years. When my computer goes wrong I telephone Rom & Ram they are always helpful. John always returns my telephone calls and I know that help is on the way. The service is highly professional and yet his interpersonal skill is friendly and courteous. John will solve any technical problem and explain exactly what he is doing with patience and will devote his time until the problem is solved. I have recommended John to many of my friends and they too are delighted with the service. Ken~ West Kirby More...
Reviewed on Yell
David Waterfall
I have used Rom and Ram several times over the past few years; covering a wide range of IT problems I’ve had on business laptops, home desktop PCs, and peripherals. For example I’ve had an entire PC built from scratch to my specification, had upgrades to laptop RAM and hard drives, as well as numerous accessories and wider support provided on general computer questions I’ve had. More...
Reviewed on Facebook
MrsrS-2
I would highly recommend This company. Quick, professional and knowledgeable service. Sorted my Apple Mac which is now working again. I will definitely use this service again. More...
Reviewed on Yell
Josephine Wood
We have been relying on Rom and Ram for laptop repairs and IT support for several years and have always been impressed by the quality of the service. Communication is good, queries are answered promptly, and repairs are completed within a couple of days. The charges are very reasonable and any advice given is knowledgeable and up-to-date. We have recommended Rom and Ram to friends they have been equally impressed by the professional service. Rom and Ram are reliable, helpful, friendly and courteous. More...
Reviewed on Facebook
ChristineJ-163
I have been using this service for many years now John is always there when I need help. He provides excellent customer service especially to those of us who are IT challenged ! ! He will come to you and explain everything, more than once if needed. I would highly recommend him to anyone and indeed have done. More...
Reviewed on Yell
Geoff Ingham
John has been helping me with my devices for many years when I can't solve the problem myself and always calls at the time arranged, often earlier (by arrangement! ). Does the machines' annual maintainence and rebuilds and updates of software for me when necessary. He keeps me up to date with changes with programs and when support for a program is about to end. I would have no hesitation in recommending him. More...
Reviewed on Facebook
Margaret Harvey
Reliability, friendliness and patience. Always there for you at the end of the phone to sort any problem out.
Reviewed on Facebook
Lindsay Hobby
I have used this company several times over the last few years for setting up a new computer, upgrading to windows 10 and resolving problems. Just recently John even managed to rescue my old emails after I had inadvertently uninstalled Thunderbird. He responds quickly to calls/email and visits the house to deal with the issues speedily. I wouldn't use anyone else and would highly recommend him. More...
Reviewed on Facebook
Alan Brooks
As usual John, my laptop was cleaned swiftly and my fears of being cloned were very much reduced by the action you took of installing anti virus software. I shouldn't say this in a review, but i also found the cost for the work very reasonable. Many thanks,, Alan B More...
Reviewed on Facebook
Susan Reid-Povall
John has always been true to his word, has always turned up when he says he will and has carried out numerous up-grades and repairs for me, both on my PC and my MAC. He knows what he's doing and is very reasonable as well. I would have no hesitation in recommending him to anyone. More...
Reviewed on Facebook
Christine James
I have been using this service for many years now John is always there when I need help. He provides excellent customer service especially to those of us who are IT challenged ! ! He will come to you and explain everything, more than once if needed. I would highly recommend him to anyone and indeed have done. More...
Reviewed on Facebook
Gary Anderson
Dealt with this company a few times great service and always fixed my problems
Reviewed on Google Maps
Remote Repair and Support
We offer a secure online remote repair and support service. This eliminates the need for bringing your computer to your local repair shop or an Engineer visit.
Our Engineers can connect to your computer using secure encrypted software to resolve your issues while you watch. The sessions are interactive and the Engineer will use a chat messaging system and guide you through the whole process.