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R

Rimmers Music

Euxton, Lancashire

(357)
R

Rimmers Music

Euxton, Lancashire

(357)

Reviews (357)

Leave a review
M
8 January 2020

After a long search for a suitable digital piano, I finally discovered the ideal one listed on Rimmers Music. I contacted them via their online enquiry form and within minutes I had received a telephone call from Hedley giving me full details of how to order, when to expect delivery and even instruction on setting up my new piano. Dispatch information was confirmed by Lynn and delivery was the next day. Service was excellent throughout and I would highly recommend this company to anyone. More...

L
3 January 2020

Fantastic service very helpful and speedy delivery would highly recommend 5 star service

C
22 December 2019

Online order process quick, straight forward and simple. Website a breeze to use. Helpine usefu too for clarification. Piano arrived on day stated even in Argyll, alround excelent service.

M
20 December 2019

Purchased a Yamaha GB1K new in November and nothing was too much trouble for Graham, just booked it in to have a little tune now its settled down in the room and again Graham sorted it out with the minimum of fuss. Top company and Graham is a credit to them. Thank you from the Taylor family More...

C
18 December 2019

The customer service was very professional, fast and accurate in providing information about the delivery, the payment methods and others. I made wrong payments twice - because of my foreign bank cards - and they reacted promptly and efficiently in addressing it with me. They were waiting to me to solve these payment issues, kept the products, and finally sent them to my home after one day as promised. Very happy with their courtesy and professionalism. More...

A
17 December 2019

Bought husband a Yamaha acoustic guitar from Rimmers good price, great guitar.Yesterday bought a guitar accessory, thought I’d ordered the wrong one. ..phoned today Dec 17th, given prompt practical advice, would thoroughly recommend this company. More...

C
17 December 2019

Very good customer service, had a problem with delivery, they helped me chase it up and got it delivered that day

V
13 December 2019

Very polite, highly knowledgeable and friendly staff. Highly recommend. Great selection of guitars, drums and pianos. I ended up purchasing from here & it was a great experience. I went to Dawsons in town first which does not even compare! Staff at Dawsons are absolutely useless in comparison. Will always be returning to Rimmers from now on. ThankS guys. More...

J
13 December 2019

Ordered Yamaha YDP 144 at a really good price. Arrived next working day - there was an issue with the carrier TNT having incorrect address (billing address instead of delivery address), however after advising Cathy and speaking with TNT they were able to divert it to the correct address and I still received before end of day. Good service, good communcation.

C
6 December 2019

Guitar strings and harmonicas I get them from here also nice bloke.

K
6 December 2019

Brilliant service, fast delivery will definitely use again!

J
6 December 2019

Bought this piano and it arrived today. Very happy that I decided to buy via Rimmers Music. I found them to be the most competitive both on price and warranty. Hedley especially was very helpful and communicated really well, answered all my queries. The piano is wonderful and the guys that set it up for me were great, punctual professional and courteous. 5 stars from me. More...

C
3 December 2019

I am very impressed with the services of Rimmers Music. The Yamaha P45 is excellent and I was particularly pleased with the courteous and helpful manner of Cathy who expedited the next day delivery. The unbeatable price was the decisive factor in choosing Rimmers Music.ThanksClive More...

P
1 December 2019

Good price, quick delivery.

M
28 November 2019

I recently bought a P-125 piano and a PSR WK410 keyboard from Rimmer's,and I am astounded by the quality of the instruments, as well as being very satisfied with the shop's service. Well done indeed.

C
26 November 2019

Phoned up yesterday after a fender mustang gt40 fella on the phone was really helpful checked in the back and said there was a new one there for me, went down to pick it up and was served by different guy who was just as helpful really friendly staff nice shop also will definitely be back in the new year thanks !

K
26 November 2019

Went there for a brows looking at keyboards staff were great and new what thay were talking about plys no pressure at all

A
22 November 2019

I have done business a number of times with Rimmers and I have always found them to be fast, friendly and efficient in handling my orders. I would never hesitate to do business with them again. Thoroughly recommend. More...

J
21 November 2019

Kawai KDP110 rosewood piano ordered and delivered in less than a day. Excellent price for the piano/bench/ headphone bundle. Beautiful look, mellow sound and an asset to the home. Rimmers reps were very helpful and informative. More...

S
20 November 2019

Our local shop in the south of England was too pricey. Rimmers looked promising because they have high street shops. After reading several negative reviews about Rimmers, prior to ordering I conducted due diligence - calling them to try and ascertain if the product was in stock, if it was to be delivered from Rimmers, from Yamaha directly or from elsewhere. The heavily implied "next day" service was not achieved but the piano arrived one day later with a very apologetic TNT delivery man who kindly insisted on helping to get the (80kg) piano through the difficult entry door and into the music room. There is evidence the piano is very good, the box was well sealed and the firmware was up to date. It plays beautifully and the sound is excellent. No regrets going for the CSP170 over the CSP150. Recommended. More...

D
17 November 2019

Excellent products! Excellent prices and Excellent service and after care. What more could you want?

M
14 November 2019

Quick and easy ordering and delivery

A
12 November 2019

An excellent company. The price for my Strat was the best I found anywhere. The parcel arrived spot on time and was really well packed. The guitar had been really well set up and they are located in this country. I contacted customer service and they were brilliant responding very quickly. More...

T
11 November 2019

The Fender CHAMPION 50 XL: a great digital amp for clean tones and very competitively priced but getting Reverb on it’s own without any hissing/background noise is difficult eg FX selection 3 or 4 for hall or spring reverb respectively is fraught with hissing noises if too high an FX level is selected. All the reverb effects are combined with others eg chorus. REVERB on its own is not possible. There are some excellent amp models eg Fender twin amp, Fender deluxe, Fender 65 Princeton etc. The 12” Midnight Celestion speaker gives it warmth and 3D room filling capacity. It’s definitely not boxy sounding like eg the Mustang GT series which has WiFi etc. This is a simple plug and play Amp without all the Smartphone tapping. Just tweak a few knobs to get the sounds you want easily. Some sparkling clean tones available on this Amp. More...

A
10 November 2019

Rimmer’s customer service is excellent, from the sales team that I contacted prior to placing my order, the ease of ordering online to the packaging and delivery of the item 24 hours later. ,most impressed, as I live in the north of scotland. The price was very competitive and I would certainly have no hesitation in recommending this company to anyone. Thank you for a very enjoyable customer experience. More...

M
9 November 2019

After a very disappointing process with another company trying to order the sams product I cancelled the order and instead tried Rimmers music. The service was excellent the delivery was fast and the purchase is fantastic. Thankyou More...

I
6 November 2019

Really great company to deal with, would definitely use them again.

G
31 October 2019

Excellent service.

M
29 October 2019

Ordered a Boss ES-8 Pedal Switcher which arrived very quickly. Unfortunately the product was faulty, so I had to return it. Rimmers were very understanding and arranged for it to be collected by courier to be returned to them, which was done so very quickly and I had the money back in my bank account the day after collection. (A big thank you to Rowan for being very helpful throughout the entire returns process)It's a shame the product didn't work as expected (not the fault of Rimmers at all), but the service from Rimmers Music was very pleasant and professional and I would definitely shop with them again. More...

P
29 October 2019

From start to finish everything went very smooth. Good friendly advice,delivery next day as promised. Nice company to deal with.

J
28 October 2019

Excellent service from everyone I spoke to regarding my Kawai digital, especially from Leif who went out of his way to make sure I was kept up to date on what was happening with my order. The only downside was delivery via TNT, which was appalling. The piano didn't arrive on the scheduled date, which was very annoying given my wife had taken the day off to wait for it. It was rescheduled for pre-9am the next day but didn't arrive then either. When I eventually got through to them on the phone they claimed the driver had attempted to deliver but there was no one in. In fact he had gone to the wrong street. It did get sorted in the end but TNT didn't seem very bothered or apologetic about it. More...

G
24 October 2019

Competitive price and next day delivery lead me here. The wrong item was delivered due to a picking error and being out of stock so not the full 5 stars sadly. But this was quickly turned around. Rowan from their CS dept sourced the correct cymbals from a supplier the next working day and they arrived 10am the following day just in time to be used for recording. They sound fantastic. Would recommend, but if purchasing online, perhaps ring ahead to check the item is actually in stock. More...

P
21 October 2019

Excellent customer service - Barry in Blackpool branch in particular - couldn’t have been more helpful. Great communication and easy to contact/get hold of if any issues. Very competitive prices and free courier delivery, immediately fixed/replaced something that wasn’t quite right no arguments. Would definitely recommend! More...

S
16 October 2019

Great prompt service from great team!

S
16 October 2019

Ordered a Kawai CS11 on a Wednesday and it was delivered on the following Monday!Hedley in customer service was fantastic and organised/liaised with the delivery team who had to deliver the piano up to the 7th floor - no lift! Massive thank you to the delivery men and all at Rimmers Music. Would highly recommend purchasing from them, great company! More...

L
11 October 2019

I am a piano teacher and have used this company several times for the purchase of instruments and have never been disappointed. My recent purchase of some Ukuleles was dealt with very well by customer service and I would like to specially mention (Hedley) who made several phone calls to suppliers on my behalf and made sure that I was happy with my overall purchase. I strongly recommend this companies customer service in comparison with the lack of care most customer services seem to provide. Nice to know there is still people out there who want to help and ensure the customer is happy. I will be continuing to use this company for any future musical goods I require. 5* service. Thanks a million. More...

M
8 October 2019

Recently bought a keyboard package for my daughter. Had some delivery issues but was so impressed with the speed and quality of the customer service. Would definitely recommend.

D
26 September 2019

Such a friendly, helpful and knowledgeable team. I really appreciate all the expert advice, exceptional service and the best prices in the UK. I can't recommend Rimmer's Music Edinburgh highly enough. More...

C
26 September 2019

Great shop with great staff. George in particular was very helpful. Would highly recommend.

A
24 September 2019

Great and quick service! Guitar arrived in mint condition.

M
17 September 2019

Extremely competent staff. Excellent service from start to finish.

T
15 September 2019

Recently bought a Keyboard package from Rimmers Music, am very happy with it, cheapest i could find, delivery was next day, delivery easy to track because of the regular text updates, excellent service and communication from the company, would definitely recommend them.

A
13 September 2019

I contacted Rimmers Music re a Yamaha PRS S670 keyboard and after speaking to a very helpful lady, placed an on-line order at about 3. 45 p.m. The keyboard was delivered at 10 a.m. the next day.This is a fairly advanced keyboard arranger which takes some time for an inexperienced user to get to grips with. I rang customer support and was helped by Lies to understand the basics. Very much appreciated!I thought the deal I got in making this purchase was very good.Overall very impressed with Rimmers Music. More...

D
7 September 2019

Having never been in before the range of items was a shock, however the customer service was excellent and very helpful, could play an instrument I wished before purchase, was also advised on different types of strings. Was a fully enjoyable experience.

J
5 September 2019

discrepancy with the delivery service which was resolved quickly with helpful staff, many thanks.

R
28 August 2019

Just received my Epiphone ES339 Pro in Cherry Red. Rimmers had the best price in the UK. Great value. Fantastic service. Many thanks to Lynn in customer service who chased up my order and made sure my guitar had been set up with a nice low action without any fret buzz. I am a happy new Rimmers customer. More...

K
22 August 2019

Fantastic.

J
8 August 2019

Bought electronic keyboard, best for price on music shops i searched. Massive choice of musical instruments. Member of staff who advised ( tom) very helpful, knowledgable and friendly.Would recommend.

M
7 August 2019

Big thanks to Pete for helping me decide the best digital piano for me, and especially for organizing a quick delivery around my awkward schedule at the time! Very professional.

K
7 August 2019

Great service and friendly atmosphere!

A
2 August 2019

I spoke on the phone to sales and agreed a price for the things I wanted, very friendly to deal with and got a great deal. Living in the north of Scotland it is very rare to get next day delivery when ordering anything online. I placed an order and I didn't expect to get my order for 2 or 3 days which is the norm. I was really surprised when the delivery arrived within 24 hours of my order.I have no hesitation in recommending Rimmers Music and would be happy to deal with them in the future. What a shame all companies aren't as good as this. More...

D
1 August 2019

Would have had 5stars except for a lack of response to emails sent to customer service. Once telephone contact made the resolution of the problem was quick.Original order received as promised

P
31 July 2019

I ordered the yamaha dgx 660 at 3.30 in the afternoon. Buying it online, very quick and simple, site to use. I then was woken at 8. 45 the next morning by the delivery guy who even offered to help bring it up a flight of stairs. Found the whole service excellant. Thank you. More...

S
23 July 2019

Really pleased with the service. Big thanks to Evan for sorting me out with the Blackstar amp and getting it shipped in from the other branch.

D
23 July 2019

Unbelievable selection, helpful friendly staff would recommend.

L
13 July 2019

I recommend Rimmer Music because their staff are always so welcoming and polite, they get around to serving customer almost as soon as they walk through the door. If they don't have the item you seek then they will get one of what you seek. I highly recommend Rimmer Music for all of your music needs. More...

W
11 July 2019

When buying a first electric guitar for my son Rimmers came up trumps!It is clearly more than a business to the team there, they are passionate and extremely helpful. The follow up after sales care was excellent. They are great at staying in touch. The advice and support on offer was expert and enthusiastic! Will be recommending them. More...

D
7 July 2019

Good to have a binge for guitars, the guys know their stuff, great selection of intruments. Would recommend this place!

C
1 July 2019

When the organ in the church that I play at began to deteriorate, I set out on a quest to find a cost-effective and long-term solution to our problem. After shopping around, it seemed that the best digital organ in the market was Viscount - in terms of quality, time turnaround and ease. In addition to this, Hedley made our lives so much easier with regular updates and having an understanding of what the instruments can/can't do. He ensured that we were able to have all of the custom built options that we needed and communication, speed and quality of the product was all of the highest standard. The organ now provides a high quality sound to support the work we do - and the process from start to finish was straight-forward, stress free and friendly, thanks to Hedley and the team at Rimmers. More...

B
1 July 2019

I have made several transactions with Rimmers music and always received excellent advice and service.. items have been delivered on time and in good condition I recently ordered a digital piano as a gift for my granddaughter and two days later it had gone down in price . ... Rimmers were brilliant and are crediting me with the difference without any fuss My whole experiences with Rimmers have been good and the prices always competitive.I will have no hesitation in dealing with them again More...

J
30 June 2019

Great service! We bought all our sound equipment from them around three years ago. They were helpful in sorting out a mike stand problem for us. Nice range of musical instruments especially guitars and keyboards. I would recommend Rimmers More...

C
28 June 2019

After trawling the internet for the best deal. I landed on Rimmers site. They had the best overall price for the items I required. Upon asking for their very best price, they gave me a further discount. I placed my order. The only slight concern was, that, I placed my order and then had no further messaging from Rimmers. After 4 days I contacted them to enquire about my order. On the 5th day, I received the items, and also a message to say the items would be with me that day. So, hence 4 stars. Otherwise I cannot fault the service. The items were well packed, and, being brand new, in pristine condition. I would definitely buy from them again. More...

D
25 June 2019

Fantastic service, ordered a Gibson 335 and it arrived the next day perfectly set up.

G
18 June 2019

Fab shop...Pete was great and helped me choose the right clavinova for my requirements. Amazing service over all!

S
12 June 2019

No issues - ordered a digital piano Lunchtime on a Monday with the free one day delivery (for items over £75) - Lunchtime Tuesday item arrived, no problems with it at all. On selected items their sale prices are very competitive and will check them out when buying musical equipment in the future More...

L
8 June 2019

Brilliant customer service thank you very much for the Trombone stand.

T
5 June 2019

Having carried out a fair amount of research I had decided it would be a Casio GP 300. My research also showed that the bundle offered by Rimmers was way better than any other on price. One small problem, I was in America not returning to the UK for several months. No problem, a couple of emails later the order was placed a deposit paid and Rimmers would arrange delivery and installation, included in the price, at my convenience. That was almost eight months ago. Now back in the UK and having taken delivery and having had my hands on the instrument for several weeks it is an understatement to say that I am delighted with the GP 300. Hats of to Casio and Bechstein for a marvelous musical instrument, virtually indistinguishable in all departments of something which could cost the best part of a hundred times more. And hats off to Rimmers who were the epitome of politeness, efficiency everything was done as promised in a timely and efficient manner. More...

D
31 May 2019

Placed my order for the new 2019 Gibson Les Paul Classic Gold Top yesterday.As promised, it arrived today (the next day) well packaged and bang on time. I wouldn't hesitate to recommend the service and quality of customer care that Rimmers Music offers and the quality of their products.Dave - Chelmsford, Essex More...

S
24 May 2019

Brilliant service. Item was delivered in 1 day. Item was faulty. They replaced the next day. Perfect service.

H
23 May 2019

Helpful sales team, prompt delivery and wonderful customer service until the very end.

S
21 May 2019

First impressions with Rimmers has been fantastic. I have been playing for decades and have bought equipment from many places but I am honestly struggling to think of better customer services. I sent for a mixer recently from Rimmers for 2 reasons: one the price was near the lowest and second, they are one of the very few shops to have extended warranties (just £10 for 3 years). Of course that is no use if the shop is unreliable but I took a chance.As it turned out, the item I received was not a brand new one (it had been re-boxed). Within literally minutes of sending an email, I got a response. Replying to that I got a phone call from one of the team asking me to send some photos of the packing. Ten minutes later all was resolved. I needed the item that I had and was told I could use it without issue until the new one arrived. Each time I have contacted them, it makes no difference who replies, the service is top notch. Anyone can sell you an item but if there is a problem, that's when you find out who is the best. With another shop, it took me 10 days to get a refund on an item that was wrongly dispatched to me. More...

A
17 May 2019

Fast delivery and good customer service! Ordered a Yamaha digital piano on Tue night, and got the item on Thu noon. And customer service replied my message promptly. Would recommend!

D
28 April 2019

Great staff, knowledgeable! Lee was great to work with on buying a new guitar. Just watch out for the up-sell I'm sure they're on commission

G
25 April 2019

Decided play the Ukulele last year and took up the offer of lessons with one of the in-house tutors. I haven’t been disappointed. Dan Saleh is an excellent, patient and tolerant teacher. He instils encouragement and gives praise when you are struggling to grasp the techniques! Would certainly recommend Dan! More...

R
25 April 2019

My experience of Rimmers was excellent. They answered queries over the phone and via e mail and the people involved knew the product well. They were genuinely helpful. Delivery was as anticipated and without issue. Thank you Rimmers! More...

R
25 April 2019

I purchased an electric piano from Rimmers. Before placing the order I had some queries and they gave excellent knowledgeable help both over the phone and via e mail. One of the add on items was out of stock but they kept me informed and everything was dispatched in a timely manner and the delivery went like clockwork. Really happy to recommend them. More...

M
23 April 2019

Cannot recommend highly enough. Pete spent loads of time advising us on all the different pianos and helped us find our perfect match. Topped off by super speedy delivery. Fabulous. More...

M
20 April 2019

The service was excellent and the delivery for my piano was very quick. Pete was very helpful and gave me good advice. Thank you so much for everything! :) Would highly recommend this place. More...

R
19 April 2019

Altogether a lovely experience at Rimmers Music Edinburgh. Pete was so helpful and arranged everything quickly. good contact on delivery information and ensuring everything was exactly as we wanted.

M
16 April 2019

Lovely store, unbelievably great members of staff. Very helpful from top to bottom! J was brilliant and could help us find the perfect piano, the one we were looking for! we'll be back soon!!

K
16 April 2019

Good product, very swift delivery and fair price. Could not fault it!

J
14 April 2019

We purchased a Roland DP603 from Rimmers online having spoken with someone on the phone. The piano was out of stock but they were able to order direct from Roland and have it delivered to us in a couple of days! They gave us the best price we had found and used the online facility to set up an interest free payment plan. We are absolutely delighted with it and the service. The staff were extremely helpful throughout. More...

K
6 March 2019

I ordered a ukulele from Rimmers using their online shop. I was contacted and told it was a special order item, and that if I wished to go ahead, they would place my order and let me know when it arrived - usually 5-7 working days. The order was delayed, but they were very good and let me know what was happening. When the ukulele finally arrived in, it was sent to me next working day delivery. Sadly, despite having a quality control sticker applied by the manufacturer, the ukulele was scratched! I contacted Rimmers who were very understanding and asked if I would like them to order a replacement? I definitely did, so they ordered it for me, and said they would collect the scratched ukulele at the same time they delivered the new one.Again, they were very good at keeping me informed with what was happening, and a week or so later, I got ukulele number 2 and the first faulty uke was collected. Imagine my disappointment when I opened to the replacement to find that this one had a glaring paint flaw! I just couldn't believe it. I contacted Rimmers again, and Rowan, who had been dealing with my ukulele issues, was just so helpful. I told her I was done, and that I had just lost faith in this brand (which was none other than Fender by the way!) and I didn't feel I was every going to get a perfect ukulele. She was fine with me being done, but also said she really wanted to help me get the perfect uke, and that she was still willing to try and order another. I really thought they would want to get rid of me and think me a pain in the backside, but no, Rowan really wanted to help, so I agreed to have one last go.The ukulele came in about another week later, and this time, Rowan unpackaged it and took it outside for examination in daylight. She also got photos for me, and sent them to me prior to dispatch to see what I thought of it? All looked good! It was dispatched and with me in the blink of an eye, and to my utter amazement, this time, it was actually worth keeping! I was, and still am, so happy Rowan convinced me to try again!She really must have the patience of a saint to want to keep trying, but she was so dedicated to helping me out, I really couldn't thank her enough.My experience with Rimmers has been nothing but positive. It wasn't their fault that Fender quality control is so poor, but they would not give up until they found me my perfect instrument!Thank you Rimmers, and especially to Rowan! I recommend you to everybody! More...

L
5 March 2019

I purchased a P45 Yamaha keyboard with bench, stool and headphones. The ordering online was easy, the order was delivered the next working day as promised and was very well packaged. So far the keyboard seems excellent and I am aware there are piano lessons available online. So I am a very satisfied customer. If only it was as easy to learn how to play! More...

A
27 February 2019

Great kit . Needs more drums though haha

P
25 February 2019

when you visit their stores they are knowledgable, friendly, and happy to help!

F
18 February 2019

Made some enquiries with Hedley regarding a Gibson SJ200 2018 model the availablilty of such at this stage was a bit of a rarity. I received the best of service and a small, refundable deposit secured the guitar as I live some distance away from their premises and it would be a few days before I could visit. I was given a contact name so was able to get immediate and friendly attention on my arrival. Nasar, my contact, was excellent showing me the guitar in which I was interested along with other models plus a personal tour of the different sections within the showroom. I cannot speak more highly of them and made my purchase. More...

N
6 February 2019

Rimmers have offered a fantastic service and Hedley in particular. Having first purchased a Yamaha DGX , which was not for me , they quickly sourced an alternative Korg picked up the DGX and delivered swiftly and efficiently . An absolute pleasure to deal with.

C
6 February 2019

Excellent, prompt service and great value for money.

S
1 February 2019

Great service from Rimmers music..very professional and courteous.They also offer a great backup service which is good to know. Hedley in the sales department is a top bloke :) More...

D
30 January 2019

I see some mixed reviews here, but my own experience has been entirely positive.The piano - a Casio px760 - was dispatched on the Friday and arrived the following Monday - one working day, as promised. Pretty impressive considering many items take a day or two longer to reach us up here in the Highlands.Couldn't ask for for more. Oh, and the piano is ace! More...

P
30 January 2019

Bought my beautiful piano from Rimmers a year ago and it's been an absolute delight. Their price was the cheapest and delivery was fast

M
29 January 2019

Absolutely exceptional service. And from a properly friendly UK based headquarters. I needed a particular drum kit for my daughter which was at a really great price, but out of stock at the time. Rimmers liaised with Roland directly to make sure the kit arrived in time and followed up with calls to keep me up-to-date with its progress. All that, plus interest free credit. I really can't fault 'em. More...

L
28 January 2019

I am grateful to Barry Mills who helped me when I went into Rimmers Blackpool on Saturday. I had bought the item on line but Barry basically took on the problem I had and sorted it. 100% service, an absolute pleasure to deal with. Thank you Barry, I will certainly visit the shop rather than buy on line in the future. More...

N
28 January 2019

Excellent service! I went in earlier today as I was passing and left with a guitar! The guys there are happy to help, and although they didn't push a sale, they pointed out exactly what I was after which was a bargain I couldn't resist! I would definitely recommend this shop for anybody wanting advice, great value and quality products! They even offered me a free music lesson too!Cheers guys! Much appreciated! More...

A
10 January 2019

Perfect transaction. Quick delivery. Had the stock while other sites did not. Will definitely use again!

T
8 January 2019

Great service, best price and quick delivery. What else would you want. I am one happy customer.I'd like to thank Graham from Rimmers customer services who was extremely helpful and it is thanks to him I got a great deal on my purchase of the keyboard.

P
5 January 2019

This is an excellent keyboard. It was in stock when ordered and delivered efficiently.My son loves it.

R
3 January 2019

Superb service! I ordered a USA Fender Performance Strat yesterday having already done my research, after which Hedley kindly went into extra detail, and answered thoroughly all my questions (good product knowledge! ) Free next day delivery with tracking! The guitar arrived within two minutes of the allocated specific hour delivery time starting - DPD driver was friendly and courteous. I played the guitar for over an hour before I could put it down.....most versatile Strat I've ever owned. (HSS). This is just made to gig! The new Yosemite pickups are fabulous in middle and neck positions - the bridge humbucker with coil tap is amazing - in coil tap mode it's a glassy-clear single coil pickup with enough power to match the other two - add the extra coil and it's really got some punch! I just had to ring Rimmers and thank Hedley, whose advice was spot on! Best price I could find anywhere as well! I am one delighted customer! I highly recommend both Rimmers Music and The American Fender Performance Stratocaster in sea foam green (HSS). More...

B
29 December 2018

Excellent service. Staff were amazing. Would definitely recommend.

B
29 December 2018

First class service! The knowledge, expertise and patience of the staff is above first class.
Well done Boys!

L
29 December 2018

i had a great 5 years there

A
29 December 2018

DD has guitar lessons here and it's always welcoming and a pleasure visiting and everyone is professional.

D
20 December 2018

Excellent package (guitar, stand and case, and free online tutorials) - far cheaper than any other company I could find - free delivery, and as there was some discrepancy about my address when I purchased online, they called me up to check I was me. I then had a follow-up call to tell me the guitar would be sent a day later than originally advised. How often does that happen?! Exemplary customer service, brilliant price, friendly staff. If only every company was this good. More...

C
10 December 2018

Pete was excellent, he went above and beyond. Expert knowledge and super friendly, would highly recommend.

R
30 November 2018

Brilliant service. I purchased an Alesis dm10 mk11 pro kit from Rimmers Music. The service I received was excellent. I've had a problem with a cymbal, so I contacted Rimmers customer service and spoke to Leif. His manner was efficient pleasant and best of all he got my broken cymbal sorted in a few days. Nice to find that this company and Employees deliver what they promise. I originally went to gear 4 music in York but the service was so bad I walked out, I'm so glad I did because Rimmers are 10 times better without a doubt. Wouldn't hesitate to use you again. Thanks. More...

S
29 November 2018

Visited again today with son who was taking a guitar exam. Had a very helpful chat with a chap called Jake about guitar upgrade who let son try a few guitars. Will return to make purchase.

B
28 November 2018

Great service. Honest and not pushy. Expertise is excellent and advice is just as good. Keep it up guys.

V
25 November 2018

This company are great - excellent customer service, brilliant product (Yamaha P45) delivered when they said, even called me to check stuff - they are ace. Don't hesitate to buy your kit from them. Thank you Rimmers Music! More...

D
17 November 2018

I bought a Korg Volca bass which is great. The runaround DHL gave was a bad experience with the courier so Rimmers cancelled the delivery and transaction. They sent another to my local store at Blackpool. In the end a great service and reasonably priced product matching internet prices. . Great guys in store too! More...

A
14 November 2018

Ordered an Epiphone guitar yesterday and it was delivered by 10 am this morning. Well packaged and the guitar looks lovely. Most competitive price for that model guitar I could find. Really pleased with their service. More...

M
9 November 2018

Very impressed so far with the service we have had in our order. From advice to amazing help with ordering, we would highly recommend Rimmers Music. Thank you very much!

E
8 November 2018

I ordered vertical guitar stands (each holds 6 guitars) online, got a call 3pm the next day explaining they're not in stock, but can deliver in 2 (? ) days. Wow! the very next day they were with me by 1pm !! Kevin no doubt had told the Supplier to send directly to me.Very kind, attentive and professional attitude of the staff, and appreciated toreceive an ol'-fashioned call down the telemphonixetry apparat. More...

N
7 November 2018

Gary was really kind, helpful, informative and accommodative. I wouldn't hesitate to use Rimmers Music again for anything I need music-wise.THANK YOU!

P
7 November 2018

I bought a Yamaha digital piano from Rimmers Music. I am very pleased with the speed and quality of the delivery. I would recommend this company to anyone

J
6 November 2018

Rimmers went the extra mile in delivering my new Les Paul out of hours. Great advice, service and delighted with my guitar at a competitive price. Would highly recommend these guys!

N
6 November 2018

Alesis Vi49Even though delivery took one month since it wasn't in stock, I was okay with that since it had the lowest price compared to all other online stores. As soon as it was back in stock though, it came the next day and I'm very surprised how well made and responsive this midi keyboard is. The pressure-sensitive keys and touch-sensitve drum pads feel incredible as well as any other turny nob or button. As you can see I'm not well-versed in midi controller lingo since I'm literally 2 weeks into music making. What I do know is that when you check the features this keyboard has, it won't disappoint when it comes to using any of them. This also came with the Xpand!2 plug in worth like £60 as well as 3 months of Skoove worth £30 (a premium piano learning website which I'm using myself and find it incredible.) To conclude, this midi keyboard is very well made and purchasing anything more expensive with the same functions would not be worth the money. This keyboard alone probably has a few buttons too many. Get it. You won't be disappointed. Thanks for listening.Naz More...

J
3 November 2018

Great speedy postage and good communication throughout the order process. Best price I could find online on this item. Highly recommended.

D
2 November 2018

If they have,nt got it in store ,they wii try to get it the next day for you+

P
2 November 2018

Very friendly and helpful customer service from Graham. He gave me a good part- exchange price on a resonator guitar. It was delivered the next day and I'm very pleased with it.

C
1 November 2018

Very helpful when I needed to postpone delivery for two weeks. The package then arrived bang on time.

P
31 October 2018

Arrived at a gig without a capo. Guy at Blackpool branch hung back for 15 mins after closing time. First class service

D
31 October 2018

Excellent service...would use again

H
31 October 2018

Very pleased with the service from Rimmers Music. The order was completed very swiftly and accurately, no errors and excellent communication throughout. Will definitely be looking at using them in the future. More...

K
30 October 2018

Incredibly wide range of instruments from pianos to drums. Staff are helpful and are willing to let you try out multiple instruments.

D
30 October 2018

Quick shout out to Joe at Rimmers Liverpool. I recently purchased the Alesis Electric Drum Kit. I had phoned other companies in the UK and he was the only one that called me back with the info I was after. Arranged finance and delivery and kept me updated the whole way through the process. Friendly service and very professional. Being a music teacher I know where I'll be shopping for equipment next. Thanks again Joe! More...

R
26 October 2018

Great value for money,pleased I chose Rimmers. Fast service from them but slightly let down by Courier who didn’t deliver at stated time or day. .Rimmers Customer Service were brilliant and got it sorted, kept me informed up until the day it arrived. Would definitely recommend. More...

S
23 October 2018

Very easy to purchase. Fast efficient delivery at no cost. Courier sent an e-mail to advise of one hour time slot for delivery and the amp was delivered during the hour time slot in perfect condition.

D
22 October 2018

a music shop with lots of knowledge

D
22 October 2018

Fantastic company! Very speedy delivery and packaged well. Audio interface is superb value for money and quality is amazing. Will be looking for a synthesizer soon and I will definately buy again from Rimmers music.Thanks again. More...

A
19 October 2018

The best music shop in the world. And the customer service department will not disappoint either. 10 Stars.

R
19 October 2018

Really quick service, best value for electric piano online.

M
12 October 2018

Yamaha piano delivered in excellent condition on the day requested (free Saturday delivery). As well as helpful staff in the online shop I also had friendly advice from our local store in Edinburgh. And I am delighted with the piano!

P
11 October 2018

Arrived by courier with a lot of damage to the box.I rung rimmers and the boss at blackpool Barry drove to my house with a new replacement. Happy days,you can not get better then that,thank you Barry. More...

C
11 October 2018

This is one of the first reviews I have left. The reason I am leaving it is because I nearly didn't use Rimmers due to negative feedback. However, I had a really positive experience. The price was competitive, the guitar was well packaged, it was delivered the following day and when I rang customer service about the gig bag, I was put straight through to someone who was really helpful . After my experience, I would definitely recommend them. More...

M
9 October 2018

Quality instruments and equipment. Helpful knowledgeable staff.

J
6 October 2018

Great staff great gear! Edinburgh shop experience was first class. Andy is a great tutor!

I
1 October 2018

Just picked up Kasio keyboard for my daughter, when we opened the pack we have realised that power adapter wasn’t included, would of been nice if one of the staff told us about it

D
30 September 2018

excellent dealer

B
29 September 2018

I was satisfied with the service. one slight wobble when I had a text saying my order had been cancelled but a quick phone call sorted that out. turned out to be a technical hiccup. that aside my item arrived when they said it would with no other issues. More...

M
27 September 2018

Please Ignore my last post as the CEO contacted me personally and could not be more accomadating and Proffesional. I am delighted with the amazing service. ..Apologies to Rimmersand their staff..Phil Mylius More...

V
24 September 2018

friendly helpful service. Had no problems at all.

M
24 September 2018

Absolutely excellent! Can't wait to use it but have to wait till Christmas I've been told.

L
21 September 2018

Shout out to Sam at the Blackburn store. Some items that arrived unfortunately were not correct, although Sam was very quick and efficient to get it sorted.

L
21 September 2018

I was unsure of what piano to buy order for my husbands birthday (I’m not musical). I called Rimmers and one of the sales reps talked me through a variety of products and explained everything to me in such detail! The product turned up on the day they promised and was in perfect condition! I even called them back and they helped me through assembling it! Absolutely outstanding customer service and product knowledge! Will use Rimmers Music for anything I need in the future!!! Thanks again Rimmers! Top service!!!! More...

R
18 September 2018

Great people fair prices.

I
14 September 2018

Update: After Trustpilot review they contacted me and try to solve the problem. And i have received the missing items.I purchased a Yamaha P45 digital piano pro bundle from their online store. I have received the stand and the piano one days as promised, however the bench and headphones didn't arrive.I emailed them but no response.I called them at least 5 times but couldn't manage to speak someone.My order ref is #52845 (WEB52845) if someone read this review and take an action it will be much appreciated. More...

G
9 September 2018

no issue nice people good delivery thanks

P
4 September 2018

I was interested in buying a digital piano for my son and spent a long time looking around for the best one in my price range so I covered many shops over quite a distance. I found the salesperson (Tom in fact) in the Bolton shop to be extremely friendly and helpful and he also allowed my son to compare actions on the digital pianos with any of their real grand pianos so we could reach a realistic decision (they have a fantastic selection in their Bolton shop).I actually found somewhere else that was selling the model that we were most interested in cheaper and they also offered free home installation. Having such a good experience at Rimmers Bolton, I went back there to see if they would price match and offer the same free installation etc. - there was no problem at all and it was all done in good cheer - a win/win situation!So I ordered my son's brand new Kawai CN27 - all went according to plan and was delivered and installed as part of the price, on time, and with no problems (thanks Tom). More...

D
2 September 2018

Friendly, professional service and a good range of pianos and keyboards to suit all budgets

M
31 August 2018

Bought an awesome strat & Vox amp from Shaun at Rimmers. Their prices turned out to be the best in the UK & very helpful & organised delivery to Northern Ireland free. I will buy from these guys again no problem. More...

G
31 August 2018

I don't buy online, I like to see and feel what I'm buying first. I'm always impressed by their range and their customer service skills are second to none. Very helpful!

D
31 August 2018

An absolutely first class shop to deal with. Staff are helpful and knowledgeable. Prices are very good.

P
30 August 2018

As a local musician Rimmers Music have always been great with me, the staff are always really friendly & nothing seems to much trouble. I needed a quick fix for one of my guitars & they sorted it within an hour, great service! More...

R
20 August 2018

Good prices and well packed for free delivery

J
12 August 2018

Can highly recommend Rimmers Music in Leyland for all your music needs, very helpful & knowledgable staff. Took my guitar in with a faulty lead plug & sorted it whilst I was waiting no problem, Shaun gave us a demo with the ukelele as my partner loves the sound & fancies learning to play. We left with one & she’s busy learning now, thanks for all your help today it’s much appreciated. Jason & Lorraine More...

S
9 August 2018

Excellent service. Good advice and very friendly and accommodating. Would 100% recommend Rimmers......

P
9 August 2018

In the market for new digital piano. Went to Rimmers who offered clear advice and didn't try and sell me anything. Good friendly customer service. Oh, I did buy from them and it was in stock. More...

J
9 August 2018

Been in store today, great advice and excellent customer service from Phil re keyboards and drum kits! Highly recommended

A
9 August 2018

I have been in there a couple of times with questions regarding keyboards and they have been extremely helpful. The staff are very friendly & helpful. My daughter also has lessons there & she thorough enjoys it. �� More...

M
9 August 2018

Earlier this year I purchased a Yamaha Clavinova from Rimmers, Southport and were very impressed with the advice given and the service received and I also attend piano lessons at the Southport store which are going really well

A
9 August 2018

Amazing customer service from Jack and his team! Received my lifelong dream this morning (next day delivery) - my whole family are thrilled. Thank you so much

N
9 August 2018

My 2 son's love this shop! They started music lessons today in drums and guitar. The 2 guys were fab (sam & dan) Both cant wait for next week. Highly recommend and that's after 1 lesson. the staff in the shop are lovely go out of there way to help you. More...

J
9 August 2018

Visited yesterday the 5/5/18 over daughter's guitar and have to say the lady who looked after us (Vanessa) was fantastic helpful friendly welcoming will definitely be returning in future for all our guitar needs X

L
9 August 2018

Great place to try and compare musical instruments. Staff very helpful and friendly.

D
9 August 2018

Superb ! again I have received most excellent customer service from Rimmers Music in Liverpool; thank you to Vanessa, Joe and John for your truly professional service.

J
9 August 2018

Very helpful and knowlegeable about all types of musical equipment.

L
9 August 2018

Shout out to the lads at the Bolton store, very helpful and friendly, let me try a wide range of instruments!

D
9 August 2018

Hi, I bought my first guitar last year from Rimmer's at Bolton and started lessons I really enjoy playing and with not having any prior knowledge about music or the guitar I have never looked back, its all down to Ross my music teacher and to the staff at Rimmer's with there advice on which books would better suit my immediate needs and which aid my progression. Found Ross to be very patient and always encourages and lifts my spirits when I find things difficult. Thanks. More...

P
9 August 2018

I bought an Amp form Rimmers Online and it arrived before the stated 7 days in excellent condition. No issues at all. Can't fault.

G
9 August 2018

Ordered my Kingkorg and got the best possible deal and gaurantee, as Arnie says 'i'll be back lol

B
9 August 2018

I very rarely write reviews however after the excellent service I have received over the past 18 months from the staff at Rimmers Music Leyland Branch namely Sheena, Neil and Ben I feel I must leave a comment.
I have purchased several Guitars and various accessories over the past 18 months and the staff have always been very friendly courteous and helpful from just giving me advice to setting up my guitars and fitting new strings etc nothing is too much trouble for them the three of them are great ambassadors for Rimmers Music it would be great if there work ethics were adopted at other retail outlets.
I would certainly recommend any one looking for either advice / parts to new instruments to make Rimmers Leyland the first and last stop.
Barry Stokes
More...

D
9 August 2018

The Blackburn store is just simply amazing, good stock, friendly and helpful staff who really know their stuff. Sam at the store has helped me on several occasions and his advice never fails

P
9 August 2018

Goodbye price and fast service! Only negative is that indicative delivery times on the website can be optimistic

J
9 August 2018

Very helpful team in Southport! They helped me get something I always wanted "TYROS 4" and now it sounds AWSOME done everything I always wanted! Can recommend this place to everyone.. Big thanks to Andrew, Shaun & Phil More...

D
9 August 2018

Hey guys, just wanted to let you know that my guitar arrived today and I am very happy with it. Thank you so much for keeping me updated with my order.

B
9 August 2018

Very accommodating and got the job done super fast �

T
9 August 2018

Brilliant customer service with immediate come back to any problems that need sorting... will shop with you again... thanks

B
9 August 2018

I purchased an AER 60 acoustic amp which had gone up in price that day by a whopping £139 all music shops were charging the new price whereas Rimmers were the only store to honour the old price even though they had to order one in for me, I don't think many would do that. Great service, very impressive!

D
9 August 2018

Brilliant customer service staff were so helpful when purchasing a piano for my son
He has been coming to Rimmers for over 12 months for a piano lesson the teacher is brilliant he has learnt so much in a short space of time he is doing that well my son who is only 10 will be singing a song and playing his piano at my birthday celebrations
Thankyou Rimmers would highly recommend your establishment for both instruments and music lessons �� More...

J
9 August 2018

Can’t recommend these guys enough. Bought a pre-owned JTV 59 and new spider v60 from them. Guitar was in beautiful condition and amp is fantastic. The first amp was damaged in transit and was replaced with absolutely no hesitation. Big thanks to Shaun and Ben for their patience. Will definitely use again. More...

B
9 August 2018

Fantastic music shop, helpful & knowlegeable staff & excellent range of music related equipment & accessories.
Excellent music school located just above the shop with excellent teachers offering lessons such as guitar, drums, piano & vocal coaching to name a few. Extremely professional service all round. Highly reccommend More...

N
9 August 2018

My 9 year old son has drum lessons at Blackburn Rimmers with Dale. He loves his sessions and Dale is an outstanding teacher. Highly recommend.

L
9 August 2018

Fantastic service, extremely knowledgeable. Had a problem with Amazon delivery and they couldn’t do more to help sort it out. Can’t recommend enough!

R
9 August 2018

I've been having Piano lessons with Alison at Rimmer's since February of this year. I've always wanted to play the Piano since I was a child and am finally getting the chance to learn. Alison is a great teacher and together we choose different pieces of music that suit me to learn. I have a very busy life with a young family and running my own business, but Alison understands and there is no pressure if I haven't had the chance to practice. She is patient and very very knowledgeable!! She always has something fascinating to teach me about music and I thoroughly enjoy my lessons with her! More...

D
9 August 2018

Without a doubt rimmers in Blackburn is one of the best stores I have ever been to. Sam always gives warm welcomes and always has helpful advice, he is very helpful as well as the rest of the staff there. Definitely one of the best music stores going. More...

T
9 August 2018

My partner called in at the store today and got his own guitar cleaned up and restring for FREE with a promotion deal they had on offer today. Great range of instruments instore which he got to try out while waiting. Great, friendly service from the staff! Overall would definitely call into the store again. Very pleased! More...

K
9 August 2018

Fantastic. The staff are amazing, they're so helpful.

S
9 August 2018

Bought my Line 6 helix here. Great price!......Great service....top guys!

E
9 August 2018

Thanks for doing such a good job on my Fender it looks awsome Jack cheers Eileen Smith

L
9 August 2018

Great drum lessons at the Bury store. Engaging and fun! Thanks

J
9 August 2018

Great price,great service, at last people that know what they 're doing.Thanks I 'll be back.john martin

H
9 August 2018

I first had lessons with James and then Kalvin. I am making progress but this was slowed down by some health issues.

S
9 August 2018

Great service. Next day delivery. Really helpful staff who even sent me a free piano stool cover because the black one that came with the piano wasn’t the one I wanted. Highly recommended.

H
9 August 2018

I have my music lessons with Ashley which are definitely the highlight of my week. If I win the lottery I would have more lessons. Ashley is amazing and very patient especially since some things he has had to adapt for me due to disability...... thanks Ash More...

C
9 August 2018

Great prices and customer service.

Many thanks to Paul and the rest of the team.

For sure I will be visiting Rimmers Music again!

B
9 August 2018

My daughter Aimee has been doing guitar lessons now for 4 years and loved every moment ....firstly with James now with Kelvin she also does piano with Ashley which she started two years ago . ...

The lessons are taught in a fun and enthusiastic way she looks forward to going every week the guys are very accommodating and helpful in choices of work and encourage Aimee to try new things e.g... ..Ukelele.

The staff at the shop are great and really helpful they helped me choose the right piano last year and my recent purchase of a Ukelele thanks guys so glad that they are so knowledgeable because I don't have a clue but they're friendly very approachable give you time and patience especially Laura and Jack thanks guys much appreciated......
Bev
More...

K
9 August 2018

We bought a Yamaha CLP675 Clavinova an amazing piece of kit which we had fully investigated before buying. It goes without saying that this is a wonderful clavinova and it also looks great in our living room .

We chose the dark rosewood option which although not in stock the staff at Rimmers were very helpful in ordering and we received it quickly.
I spoke to the staff on several occasions on the phone and they were highly professional but also very approachable and friendly and we would definitely recommend this shop to anybody. Also the price we paid was the best we could find for the same package.

We would only want to say (and this is no criticism) but just an observation that although we were told somebody would need to be in to assist in getting the large package which the piano consisted of into our house, we did not fully appreciate how big and heavy it was so please be aware of this and although easy to do and as you would expect, it does need certain parts to be put together -the legs /back panel - that type of thing.It was straightforward to do but some people may have possibly appreciated some information on how to do this.

Thanks again Rimmer's in Bury...great staff, great instruments, great attitude... Good job Guys! Thoroughly recommended!
More...

J
9 August 2018

Really friendly staff here. Bought an electric piano today and after such good service ill be back to pick a few more instruments.

B
9 August 2018

Found This store just before christmas. Bought a Strat Pack, since then we have bought cymbals, snare drum and stand, bass strings, various bass bits and pieces, and had a Vintage Hofner set-up. I have recently put a deposit on a new Bass. I can't praise all the staff enough for their friendliness, patience, ( i've been in A LOT ) expertise, service, and if it needs saying, their musicianship. I've been in and out of a lot of music stores over the past 35 years and these guys at Rimmers are the best.
Thanks (for now) to John Roberts, guitar Tech John, Piano Man Lewis, Lydia, Lee, Paul and all the other staff who have been willing to help. will probably be back at the weekend guys :-)

Thanks Again
Brian Elmer
More...

G
9 August 2018

My friend recommended I give Rimmers a try , and I was not disappointed, great location , outside of town, so parking easyVery friendly , not pushy staff , Vanessa was excellent, she made me feel at ease , and didn’t push me , when I needed to go away , have a think and come back , I walked out with a Casio CDP 130 digital piano with which I am over the moon with. Overall fantastic experience , and well worth a visit More...

M
9 August 2018

My lads have Bass and Guitar lesson with Kev Bates. Brilliant teacher.

J
9 August 2018

Brilliant customer service at the Wigan Store. Thank you for the smooth transaction and delivering my Yamaha MoFx8 when requested. Much appreciated

P
9 August 2018

Researched into buying a drum kit and Rimmers were the best value by far. Fantastic service from Kevin Atherton.

W
9 August 2018

i went for my guitar lesson with Alan who is great, makes you feel at ease, very patient great teacher , staff in the shop are also very pleasant

G
9 August 2018

Very friendly helpful staff. Competitive prices

M
9 August 2018

Having bought the Cubase 8/Focusrite products from Rimmers Wigan, I'd like to thank Kev Atherton for all is help with the products, I highly recommend both Rimmers as a Music store and Kev Atherton as my guiding light to understanding the whole thing - see you all soon.

D
9 August 2018

My son Dylan learns guitar with Alan here and he absolutely loves it. Couldn't recommend them highly enough, we upgraded his guitar last weekend and Joe in the shop was excellent in helping us decide which guitar to upgrade to. Keep it up.

A
9 August 2018

Excellent friendly n helpful people thanks for sorting my guitar out!

R
9 August 2018

Complete waste of time orders are not dispatched on time,false promises made,don't ring back,I could go on.
Avoid this company like the plague. Theres far better honest firms out there that won't let you down. More...

A
8 August 2018

Fantastic service, a member of the despatch team confirmed my purchase was the guitar I wanted, kept me informed of the delivery time too. The guitar came packaged extremely well ,in perfect condition and pretty much ready to play. So pleased with my purchase. More...

L
7 August 2018

I have purchased a number of instruments over the years from the Bolton Rimmers Music store and they have always provided excellent customer service. My most recent purchases included a Fender Strat and a VOX amp, both of which sold to me by Jacob, who was happy to help with any questions I had about the items, and provided great customer service.I also took my guitar in a few months back to have a string replaced which I had accidentally snapped. A new string was put on within a matter of minutes.They have a wide range of instruments, accessories and music books (including most exam board grade books) and will always double check whether something is in stock if you phone them.Will be purchasing from them again very soon I suspect!! More...

R
3 August 2018

A slight delay (24hrs) but I was kept informed and my purchase arrived as promised with full online tracking and txt messages kept me up to date. Very happy with my purchase (Guitar) I will use again,Thank you. More...

G
1 August 2018

Great shop.

B
1 August 2018

Wide variation of instruments and amps

A
27 July 2018

Really great staff. Easy to communicate with and very helpful.

E
25 July 2018

Excellent service - very nice, welcoming staff who really took the time to understand what I needed based on ability and prior experience and talk me through the options. Delighted with my new piano.

S
25 July 2018

We were passing the shop and our kids went in to look around. Richard very kindly let them try some of the pianos and then did an inspirational demo of a new Yamaha keyboard. A memorable visit.

J
23 July 2018

great service,instrument well set up,couldn't fault

J
20 July 2018

After an initial c***-up on delivery dates, Rimmers could not have been more helpful, and I'm glad I stuck with it to give them a second chance. Good value and helpful service make for a happy customer. More...

P
9 July 2018

great price and service

M
2 July 2018

Bought a guitar at this store for my son this week. The member of staff was very good, helping him to play the guitar on the amp and giving good advice. We paid and left but when I got home I noticed that the guitar was advertised at a cheaper price online. Without hesitation they told me to pop back in and they refunded the difference. This was the second guitar I have bought from there and both times they have been excellent. Great customer service, can’t get that online. More...

H
4 June 2018

Great customer service and knowledgeable

P
4 June 2018

Ok

A
4 June 2018

Great music teachers.

M
4 June 2018

I have singing and piano lessons here, Alison is amazing ... very friendly and professional

R
4 June 2018

Recently purchased Alesis dm10 mkii 11 pro from Rimmers Music Bkackburn, the kit is fantastic for anyone who is thinking of purchasing one, but the best thing there is the service and back up you get. Sam sold me the kit and his help and attention was and still is second to none..I originally went up to york to gear4 music and made a special trip where the service was abysmal, lacking in enthusiasm and knowledge, so I thought I would try a smaller store more local. That was the best move I made. Sam and Rimmers have been very efficient and professional. I had small problem which they are sorting out quickly and with enthusiasm. Can't praise them enough. Proper customer service. Good for you. More...

S
28 May 2018

Good selection of instruments and friendly staff

A
28 May 2018

I visited the Southport shop with a very vague idea of what I needed to experiment with looping with a new synthesiser and they were very helpfull in suggesting options for looping pedals. Although they didn't have one available at the time, they quickly obtained one and phoned me to let me know.When I returned to the shop they showed me how to set it up and use it. They also showed me some other effects pedals which I could use to add extra textures to my music. I am very happy with both of my purchases now and was able to start using them immediately thanks to the instructions provided by the sales staff. More...

C
28 May 2018

I bought a lovely Kawai K300 upright piano here and received a good deal. Lovely and very helpful staff. They left me alone to have a good play of the piano. Delivery was also very professional and the manager even phoned me just to make sure delivery went well. I would recommend to anyone. More...

A
28 May 2018

I went in to purchase a pair of drumsticks today and the guy behind the counter was super friendly and very helpful.

P
28 May 2018

Rimmers Music Blackpool.I was in this store a few days ago to buy a wireless transmitter for my guitar. I would like to thank everyone for the excellent service. I was very well taken care of and recommend it to everyone. More...

G
28 May 2018

An excellent shop if you need advice on buying musical instruments, the staff are most helpful and friendly, and especially Barry who gave me advice on keyboards.

A
28 May 2018

Always found dealing with the shop owner a pleasure. Purchased an audio cable for my speaker, very helpful.

F
28 May 2018

Really good, has a great selection of instruments and the staff are always friendly and welcoming.

T
28 May 2018

Purchased a yamaha psr 363 keyboard staff really helpful showed me some keyboards no lets point you to the top end keyboards a salesman called joe was well knowledgeable. whilst i was paying for the item my son was on the electric drums and they let him play for a 12 yr old he was really good. If your looking for good value abd great service you cant get better than this More...

K
28 May 2018

Twang-tastic music store!!Excellent range of musical instruments with good knowledgeable friendly helpful staff.Easy access and a small carpark to the front of the shop.

M
28 May 2018

Good service hope to buy another guitar soon

G
28 May 2018

My girlfriend bought me a Hofner and it arrived at my flat in N. Ireland the next day. Love playing it

D
28 May 2018

Just been to get my guitar re strung and buy my sons first instrument. Very professional job and knowledgeable attentive staff. Thank you.

G
28 May 2018

Fantastic store. Mega acoustic piano shop. They sell pianos, keyboards, drums and brass and woodwind instruments. They also teach you how to play in the music school they have.

A
28 May 2018

I was going to order the casio cdp130 big bundle online from rimmers but when i phoned customer services they were expecting stock on 19th dec,so couldnt guarantee delivery for xmas. They put me through to the Wigan store who had 1 left of the bundle and we will recieve it this thursday,so happy you have made one autistic boys christmas More...

G
28 May 2018

They sell guitars, pianos, keyboards, drums and violins. They also teach you how to play in the music school they have. Fantastic shop.

G
28 May 2018

Fantastic range, helpful staff and grwat music school.

G
28 May 2018

Brilliant musical instrument shop. The best I have evwr seen for guitars, pianos, keyboards, drums and brass and woodwind. They also have a music school were they teach you how to play. More...

G
28 May 2018

Excellent staff with cheap prices on guitars, pianos, drums and keyboards. Great tuition here too.

G
28 May 2018

Great for guitars, pianos and drums here plus they can teach you how to play in the music school they have.

S
26 May 2018

Just been to get my guitar re strung and buy my sons first instrument. Very professional job and knowledgeable attentive staff. Thank you.

M
25 May 2018

I found this an excellent company to buy from. I had to ring before ordering to get some additional information and this enquiry was dealt with quickly and efficiently. On top of this excellent service the price was the best I could find and the delivery took less than 24 hours!!! Rimmers will be my first site to search from now on. More...

M
21 May 2018

Well described products, no problem with ordering and got the product delivered on time.

J
5 May 2018

Fantastic guitar teacher called Daniel. I had to re-arrange my trial lesson a few times but he was more than willing to change the date for me 3 times in a row. Really happy with the quality of teaching too. Even though I'm not very good, he was able to see where I was making my mistakes and has given me some things to practice. Will definitely be back for more lessons! More...

C
1 May 2018

Always wanted a fender strat, after much searching and price comparisons found best deal for me was with Rimmers Music. Made the deal online and was kept informed every step of the process from purchase to recieving product with excellent tracking delivery service and option to choose delivery day. Guitar arrived when expected and without an issue. More...

M
27 April 2018

Good prices, great communication and a very quick service.

D
6 April 2018

Had a short wait but wasn't a problem.

G
28 March 2018

I ordered a saxophone stand and it was delivered the next day which I think is excellent service. The item was also priced very competitively.Thank you!