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Repairly

London, London

(193)
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About

Repairly is a 2 hour on-demand technology repair service. We'll come and collect your device, repair it and return it to you within 2 hours. You don't even have to lift a finger.

We cover London Zone 1 and 2. Our HQ is in Aldgate East:

TechSpace 5th Floor,
38 - 40 Commercial Road
London
E1 1LN

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Reviews (193)

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5/5

193 customer reviews

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25 July 2018

WOW is not enough to define your service!! Phone repaired and got back after just 3 hours!! Thanks a lot!!

Reviewed on Facebook

25 July 2018

Cannot fault the Repairly team, replaced both my smashed screen and dead battery the same day within two hours. Would not hesitate to recommend them to anyone!

Reviewed on Facebook

25 July 2018

I agree on everything said in all the previous reviews. Very reliable, very quick, cheaper than Apple and 12 months warranty, totally worth it!

Reviewed on Facebook

25 July 2018

Customer service was spot on, every question/query was answered. Couriers were quick and damage/repairs fast also. And it is affordable!

Reviewed on Facebook

25 July 2018

Amazing service when I needed my smashed iPhone fixed really quickly. They picked it up within an hour and were back less than an hour later - screen is perfect!

Reviewed on Facebook

25 July 2018

Actually amazing, repaired my smashed iPhone 6 screen in just over an hour and gave it back to me at my office. I literally didn't have to move/think or wait in the hideous Apple que! Fantastic!!!!

Reviewed on Facebook

25 July 2018

My phone was shut in a car boot and in a terrible state with the screen and camera crushed. They picked it up from my office at 10am and returned it pristine within 2 and a half hours. Amazing! Brilliant service.

Reviewed on Facebook

25 July 2018

Really impressed with the service provided. iPad with smashed screen collected from my office at 11:57 by company rep. Returned almost exactly four hours later, all fixed and repaired. The colleague I had been speaking to on chat warned it was busy and may be a little slower than usual, but four hours? including collection, repair and delivery? Brilliant! Monday I will look for more info on a corporate account as my team often have requests for similar repairs. More...

Reviewed on Facebook

25 July 2018

Brilliant service! Repairly picked my iPhone up from the office in the am and delivered back in perfect working order 3 hours later. Much more efficient and cost effective than going to an Apple store and a lot less hassle than buying a replacement screen off amazon and doing a DIY repair plus you get a 12 month warranty. I will definitely use this service again & recommend to friends. More...

Reviewed on Facebook

25 July 2018

I used Repairly 10 months ago when I smashed my iphone screen. The service wass prompt and brilliant. They collect your device from your office and bring it back less than 4 hours. I had problems with my touch screen after some time. They picked it up and repaired it under warranty. I suggest their services to everybody. More...

Reviewed on Facebook

25 July 2018

Amazing service, collected and fixed dropped off in 1 1/2hrs.

Reviewed on Facebook

25 July 2018

These guys are brilliant. One of the most friction free services I got in a very long time.

Reviewed on Facebook

25 July 2018

Just got my smashed screen fixed in 1.5 hours! Amazing service, very reasonable price, and good marketing!

Reviewed on Facebook

25 July 2018

Very straightforward and extremely swift and efficient. The phone was collected, new screen fitted and returned to me in just over two hours. Recommended.

Reviewed on Facebook

25 July 2018

Service beyond excellent. I spent 2 hours researching Iphone repairs and these were the best. Didn't want to let me phone go initially as thought the idea of a stranger coming to collect your phone would be the perfect scam. But have no fear. These guys are professional, slick, quick and courteous. You don't have to even leave your home or place of work. And it's affordable. I hope to not use these guys again for a while but if my mate borrows my phone and drops it again, then I no doubt will have to. More...

Reviewed on Facebook

25 July 2018

Can't recommend Repairly highly enough - they're excellent.

I googled 'smashed iPhone screen Canary Wharf' and Repairly came up near the top of results. One easy-to-navigate order screen later, a confirmation message, and, within an hour, Fraser was at my house. Great guy, great chat, great business model - scooted off, and brought my phone back, good as new, in another hour or so. Kept me updated online all the way, and I didn't have to lift a finger. It's brilliant to see an innovative company excel in delivering on its service promise, and in such a personal and fun way. These guys deserve every success. More...

Reviewed on Facebook

23 April 2018

I broke a new Samsung S9 and Repairly fixed for me perfectly. The model had only been released a few weeks beforehand so they had to order a part in, but this arrived the next day. Several other companies had told me that it would be weeks before they could fix it since the model was so new. My phone was collected at 10am and I received it back at about 4:30pm as good as new.The online chat window was really helpful to keep track of the progress. The online tracker was not updating very quickly but I was able to get the answers I was looking for from the chat window.I'd definitely recommend this service! More...

Reviewed on TrustPilot

12 April 2018

Put in my request for a diagnosis around 11am. Picked up between 12 and 1 and returned just after 2pm with constant comms throughout the transaction. Amazing.

Reviewed on TrustPilot

29 March 2018

Brilliant service

Reviewed on TrustPilot

29 March 2018

Great communication and excellent service! They come and collect your mobile and drop it back (with a nice little sleeve). Surely better than going to the high street! More...

Reviewed on TrustPilot

21 March 2018

Great service I will use it again !

Reviewed on TrustPilot

13 March 2018

Great quick service, remained in contact throughout the process. Amazed my phone was fixed in around 3 hours and delivered back to my door.

Reviewed on TrustPilot

8 March 2018

A great service and super idea. I would honestly recommend it to anyone!

Reviewed on TrustPilot

5 March 2018

Quick and easy to arrangeMy screen was both cracked and digitally damaged so I chose Repairly because I needed the job done quickly. I do think £104 is a bit expensive for a screen fix (most places do it for much less) though I do appreciate this covers courier costs as well. Courier picks up your phone from work or home (the driver was a little confused at my pick up location so make sure you leave very detailed instructions) and drops it back after a few hours. I was a little unnerved by being asked to provide my passcode and turn off my Find my iPhone app but after speaking with the team I felt a bit more relaxed (though deactivating them is optional)My job took a little longer than I thought and the return was a huge nightmare, but I blame this more on the snow than the actual company. I almost had to come pick it up myself! Once Tom got involved on customer services he put me at ease assuring me they wouldn't close the studio until my phone had been returned. Despite this, my phone looks gorgeous and I even got a sock case to protect my phone which I really appreciate!Overall, if I needed the job done quick and had the money I would use Repairly again as they do a good job and it's nice to get your phone couriered and not having to factor in a studio visit into your busy day. However they do need someone else manning customer services as it did go quiet on me at one point which didn't put me at ease. If you want a same day service try to book your appointment as early in the day as possible just in case.Thanks guys! More...

Reviewed on TrustPilot

2 March 2018

Great experience. Repaired my iPhone 7plus (severely) cracked screen, which had caused it to become completely unresponsive. Now working and looking like brand new. They collected it from my workplace and I had my phone back in just over two hours. The comms throughout were great and friendly. More...

Reviewed on TrustPilot

27 February 2018

Very convenient and reliable service. They do what they promise and I’m very satiesfied with the result.Highly recommended!

Reviewed on TrustPilot

22 February 2018

I must say it's a really convenient service and I tried a lot of delivery services in the past. I wasn't sure about the quality to be honest since the price is very competitive and the pickup and delivery is included, but I was super happy with the result. I can highly recommend this service. You guys are doing a great job!! More...

Reviewed on TrustPilot

21 February 2018

Swift, secure, straightforward service.Fantastic turnaround time door to door.Most def be using them again.

Reviewed on TrustPilot

20 February 2018

Very fast service, just what I needed! I also ordered an additional protective tempered glass to be fitted, which had a few tiny dusticles underneath, but otherwise, everything else perfect!

Reviewed on TrustPilot

20 February 2018

Great service. Great communication. Did what they said, in 24 hours and with minimal faff. Good stuff.

Reviewed on TrustPilot

19 February 2018

Wow, what amazing service! Dropped my phone on Thursday night and shattered my screen. Called Repairly on Friday and they actually came to my flat to pick it up! Had my phone back completely fixed in less than two hours. Honestly, one of the best experiences I've had with a phone repair service. Highly recommend! More...

Reviewed on TrustPilot

19 February 2018

Great service, even after sales were impressively good and quick. Highly recommended

Reviewed on Google Maps

15 February 2018

Quick no fuss service provided.Really impressed

Reviewed on TrustPilot

14 February 2018

These guys were great, a very competitive price too. A courier picked up my iPad around 6pm yesterday afternoon (I made the booking about 5) and it’s been returned to me before midday this morning. Fully functioning and really speedy. Very impressed! More...

Reviewed on TrustPilot

12 February 2018

Amazing customer service and overall experience. Everything was done really quickly within a couple of hours and with excellent communication from team - highly recommended!

Reviewed on TrustPilot

9 February 2018

Very quick and effective service repairing my charging port. Well done!

Reviewed on TrustPilot

6 February 2018

The fastest, most convenient and hassle-free service ever! My phone took a total of two hours from pick-up to drop-off and looks brand new. Thanks so much :)

Reviewed on TrustPilot

6 February 2018

Very impressed with this service, repaired as promised within a short space of time. Very efficient and friendly, asking any questions regarding my phone. My iPhone has been fixed! Will definitely use again. Thanks so much! More...

Reviewed on Google Maps

5 February 2018

Great service and communication. It was refreshing how responsive the team was and how they maintained transparency throughout the process. I would highly recommend Repairly!

Reviewed on TrustPilot

5 February 2018

Excellent service. My device was collected and returned to me within around 3 and a half hours.Being able to have someone collect the device from my office was a huge benefit. I would highly recommnend the service. More...

Reviewed on TrustPilot

4 February 2018

Love how quickly I can get my phone back. It's the best service I've used as I can't afford to give my phone away for days ( I work through my phone ) so this honestly has been a life saver. big recommendations!!!

Reviewed on TrustPilot

29 January 2018

Easy, quick and professional. Was a little nervous about handing my phone over with the passcode disabled (so they can test after fixing my cracked screen), but they were quick (picked up at 9:30am, dropped off early afternoon) and really friendly too. Definitely recommend.

Reviewed on TrustPilot

27 January 2018

Excellent treatment of the repair with Reparily. They come to pickup the LG Nexus 5 with a Stuart courier this afternoon I ordered a diagnostic. They fix it a first time by replacing the battery and return it the same day ! Incredible. I only pay for the battery repair and not the diagnostic. Unfortunately, the phone stopped the next day and I asked to be investigated under the warranty. They send another courier and investigate it for 3 days but return it me back because it couldn't be fixed. They refund me the battery change but at least they tried. Thank you guys More...

Reviewed on TrustPilot

26 January 2018

Extremely pleased with this service. After my phone got broken (cracked screen), in a matter of minutes it was collected, then fixed and couriered back to me at the office. It was painless and fast, and the communications were great end-to-end. Would definitely recommend to anyone More...

Reviewed on TrustPilot

24 January 2018

Asked to have my Ipad Pro 9.7 repaired given a cracked screen and what I initially got back was a botched up job where the top end of the screen was not functioning. Credit to them, they asked for a second chance and they delivered an excellent job the second time round hence moving from 1 to 4 stars. More...

Reviewed on TrustPilot

23 January 2018

My iPad screen cracked when it fell off the kitchen worktop. Although it still worked the crack was getting bigger and small pieces of glass could be felt on my fingers. After contacting Apple for a quote on fixing this, I was not given a definitive answer. Repairly was easy to navigate and once I identified my problem, my iPad was collected and returned within the timescale indicated. It was also returned with a film cover over the screen which I haven’t removed. Does what it says on the tin, definitely recommend them! More...

Reviewed on TrustPilot

16 January 2018

I booked online at around 9pm to have the phone collected the following morning. It was repaired and the battery fully replaced within a few hours, and returned within the working day. They also offered very quick response by email and even follow-up support. I would definitely use them again. More...

Reviewed on TrustPilot

12 January 2018

Excellent service. Picked up from my office and returned within a few hours. Would highly recommend.

Reviewed on TrustPilot

12 January 2018

Great service and quick! The Engineer did everything asked and phone was back in hours with real apple parts.

Reviewed on TrustPilot

9 January 2018

So after my last 2 reviews which wasnt good at all repairley have finnaly redeemed themselves Was promised by tom that my pad could get repaired and returned the same day so today 9th jan 2018 my pad was collected at 9. 00am by 11am my pad was returned and its like brand new screen is replaced and sealed firmly in place home button is fresh and working perfectly and the whole device is running smoother than ever a simple case of third time lucky, was told the problems before were due to a rogue engineer which repairley are not going to use again , im so happy for repairley that i can write this nice review so thanks guys for restoring my trust in you and returning my pad like brand new much appreciated and all the best for the future More...

Reviewed on TrustPilot

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