Brilliant service - Erica was an excellent advertisement for this company. Her professional and friendly approach made buying this car a pleasurable experience. This is the third car we have bought from Reeds and I wouldn’t hesitate to recommend the company to anyone looking for a car. I managed to forget my documents after leaving Reeds and Erica was kind enough to go out of her way and deliver them to me personally! Thank you ! More...
The woman that delt with us was really good no pushy sales we'd already made our minds up that we wanted the car before we went she sorted the finance and everything rang Sunday morning around 9 drove the 50 mins to get there to look got there around 1 and drive away at 3! Would have been quicker but waiting for the finance company which is nothing they can do other then wait for them but from start to finish it was good. Only thing I would say is the cars condition isn't as said pictures really didn't pick up on the dents and scratches but having said that for the price and miles and history it has it was very well priced and to get them bits sorted would cost alot less then buying one without the issues but car drives perfectly lovely experience and definitely going back to get another car. Sorry can't remember the woman's name More...
Ryan was absolutely fantastic, so welcoming and friendly in reed autos. Highly reccomend and will be happy to return again
Old Dirty Biscuit
Great experience at Reed Autos in Foxton. Walked around the place without feeling harassed and when we found a car we liked the look of the team were very helpful. We were able to go on a test drive the same day and when we'd made our decision the sales process was smooth. Tip: if they offer you the Autoglym LifeShine, I'd recommend it. Was massively sceptical at first but my white car still looks brand new a month after buying it with daily usage. You also get a really good cleaning kit chucked in the boot of your car to keep it looking spangly new.They're a young sales team but they're very knowledgeable and enthusiastic (one of them drives a Fiat Tipo but don't judge him too harshly based on that).Big shout out to Ryan Pavey who looked after us throughout the process, he's a top lad and when it's time for my other half to upgrade her car, we'll have no hesitation going back to see him and the team at Reed Autos. More...
Excellent experience from start to finish. Erica answered all my questions and was very knowledgeable and polite throughout my purchase
Great dealership. Honest and straightforward guys, especially Erica! Thanks for all your help today. Stuart
Bought a nissan qashqai. Great car and service from start to finish. As we were there a little while doing paperwork. When they saw we had a dog they insisted we bring her in. My dog is blind and they all came over to make a fuss of her and gave her water and she was relaxed. I've never got that anywhere else and little things like that will make me go back. Fantastic. More...
This is the best car dealership I've been to! We couldn't believe the warm welcome we received! As soon as we arrived we were greeted by Ryan and colleague Sammy who were very friendly and welcoming. We were given a room to talk and they were very patient and professional but not pushy as we would expect like most dealerships. We left feeling we had made the right choice. Cant recommend highly enough. More...
Bought my first fiat 500s from reeds a few weeks ago. I was looking for a good garage close to home so I found reeds. Was very happy with the great customer service and Adam who sold me the car. Everyone is so friendly and the showroom is great offering drinks to their customers. Unfortunately I did have some issues with the car after getting home but after taking it back the problems were sorted I would recommend reeds More...
My experience at Reed Autos Ltd was positive because they answered any and all questions and queries i had in full, they were friendly and very respctful, the car was in great condition and anything that required doing i.e. air con regas. They were more than happy to help resolve it. Overall very happy with how i was treated and how thorough they were. More...
I'd definitely recommend Reed Autos Ltd to friends and family because they had a huge range of vehicles that had been reliably checked by the onsite Bosch service centre. The sales person was friendly, welcoming, informative and not at all pushy.The vehicle I purchased I was informed required two new front tyres that weren't available at the time so if I was happy to take it was at the time and return to fit them they would let me drive away as they weren't in a terrible condition.I spoke to the head mechanic who was apologetic and forthright about the situation and I was happy that I could return to get it done.Top service that I haven't received from any other dealership. More...
Today I purchased my third vehicle from Reed Autos, and I couldn't be any more happier. As per normal the service was second to none, my favourite thing about the salespeople at Reed are that they give you plenty of time to make your decision and are in no way pushy. They are well informed and extremely polite, from the minute you walk in they make you feel comfortable and welcome, which is hard to come by in car dealers these days, so a massive pat on the back guys especially Harry who looked after me from beginning to end, brilliant service, keep it up! More...
Excellent service and very polite staff, helpful.
Reed Autos were great, really good service and Ryan was very friendly and helpful and made what could be an awkward process simple and relaxed.
Very helpful no pressure let you have a good look round vehicles fully explaine everything and Daniel was very polite nothing was to much trouble for him would recommend Reeds to anyone. Thank you
Great service from a very friendly and knowledgeable young salesman Ryan. I thought the range or cars was much higher than expected and i found the car i wanted at the right price. Thanks guys.
Visited Reed autos after a very bad demotivating day visiting car dealers all over the county. Finally someone offered me a drink, listened to what I was saying , knew his car specs and treated me like a human being! He also showed me options I hadn’t considered,, absolutely zero hard sell, a friendly warm and inviting environment and a team who clearly get on with each other and know what they are doing. Thank you to Ryan! I’m not sure where my next car will come from because I’m after something quite specific but I certainly would have no problem purchasing from reed autos if they had the right vehicle. More...
The entire process was quick and effortless. I have bought a vehilce from them in the past and would definitely buy from them again in the future.
Great service, friendly staff, good cars!!! Very happy with my BMW 3series!!!
Ryan was very accommodating and helpful. Fantastic customer service from everyone and was very happy with my purchase. I would certainly buy from Reed again.
We have purchased all of our cars from these guys, over the last 5 years or so the last one being a Jaguar XE at Xmas, they really do go above and beyond . The customer service is always fantastic hence why we will always be returning customers. Its worth the 4hr round trip. More...
Excellent!Staff were very friendly and helpful. Gave me all the time I needed and were patient. Car was presented in very good condition and was well cleaned throughout. Not had any problems since purchase and hopefully won’t in the future! Would highly recommended reed autos and would use again in the future! Special mention to Daniel who was the salesman who helped me with the purchase of my car. He was very helpful and easy going with a no pressure approach which was appreciated. Oh and the coffee was great too! Top marks! More...
Absolutely fantastic service and an experience that I would more than recommend to my friends and family.From the first point of contact over the phone the team at Reed Autos were helpful, attentive and there was none of the "sales pressure" that you so often come across at big dealers.Ryan was absolutely fantastic, it was a busy day and he apologised so many times for keeping me waiting - well the wait was definitely worth it!He showed me around the car I had chosen and then I took it for a test drive - when I came back he was stood there waiting for me and took me around the car showing me features and also allowing me to raise any points and questions.He was open and friendly the whole time and then listened to my budget and sorted me an absolutely amazing package that came right within it. I will definitely be going back there when I need my next car and would highly recommend anyone that is looking for a new or next car to give these guys a call!A massive thank you to Ryan and the team - you are awesome!! More...
I had my wife's car repaired here by, Phil Chapman within the grounds of the Read Auto expanse.. after I dented two doors. It was 1/3 the price of any other repair quotes, I had quite a few. Could not be happier. Excellent job well done. Heff More...
I recently bought a Ford ecosport from Reed Autos Ltd and was very pleased with their customer care and professionalism. Ryan dealt with all the details concerning my purchase and I found him very personable and efficient. More...
Grate customer service and good campany to go to your new car.
Reed Autos were recommended by the mechanic my family have used for 30 years. I was very happy with their service. Adam met me on arrival, and I did initially think that he was very young to perhaps have the experience to help me, but I was soon convinced by his open and friendly manner, and he was able to answer all my questions well.We spent 90 mins going over my requirements, looking around at quite a few cars, and test driving two. I left thinking I’d sleep on it, but soon had decided that I was going to go for the Vauxhall Mokka, that Adam himself was very keen on !! I was back a few days later and bought the car.A week on I am loving my purchase. I was expecting to want to go around a few used car dealers, take a few weeks to decide, but after my first visit to Reed, I thought I would save myself the bother and I don’t regret it !!Thanks for your help Adam. I love my Mokka !!Dave IrvingCambridge More...
Our experience at Reed Autos was amazing! Ryan was professional and approachable and he made buying our Range Rover Evoque a pleasant experience. He demonstrated a great knowledge of the car and was helpful and positive towards any issues. Ryan’s customer service during our viewing and after we’d bought the car was fantastic. Thank you Ryan! Overall we would recommend Reed Autos to anyone looking to buy a car. - The Timberlakes. More...
Fantastic, conscientious and friendly people who know their businessI bought a beautiful Mazda in mid-March with the help of Ryan, who was tremendously welcoming, professional and helpful. Although I was not spending huge amounts of money, all Ryan's work and kindnesses in arranging the car purchase for me made me feel that my business was welcome and valued. I was super-excited to see and test-drive the car, and I appreciated dealing with someone who understands that buying a lovely new car is not something you do every day, and who shared my excitement.Ryan made everything so easy, relaxed and straightforward and I really appreciated his good humour and relaxed conversation, and also the fact that he didn't complain when he got soaked and windswept multiple times in the course of my visit!Thanks again. I so much appreciate everything done this week to organise my purchase of this smashing car. Your place of work is very different from other car dealerships where there is no personal touch, and where you're given the impression that they are indifferent to whether you buy or not. It's good to know that the owners recognise and appreciate staff like Ryan, who go far beyond the extra mile to offer a warm, efficient and friendly service to their customers. I travelled almost 90 miles each way to buy my car, and would recommend to anyone to think first of going to Reed's when considering buying a car. Thank you very much indeed. More...
Great customer service! Made me feel welcome.
Very good service and patience from Adam In sales and he was very informative and helpful thank you and I have already recommended him to 2 friends ver pleasant experience and excellent prices .....
Couldn't recommend enough! We dealt with Harry and Sam both of which were extremely helpful, we were quite indecisive and they allowed us as much time as we wanted, they were there if we had any questions but they weren't pushy at all. You know your at the right place the moment you walk through the door, customer service was second to none! More...
Amazing service today! Extremely attentive and very informative. By far the best experience I've ever had when purchasing a car! Also very competitive prices!
Wow, what brilliant service from the moment we walked in to Reed Autos. Ryan was just so welcoming and helpful. He helped us find our dream little car. We have recommended Reed Autos to all our friends and family as they made buying our new car so special. More...
adam your sales rep was most helpful service was top notch good company .i will use them when i next change my car..
Have just bought a jaguar xf from Reed autosBen Lamb was very pleasant and helpful and would recommend him for his professional conduct in our bussiness transaction Many thanks Ben
C.Marika De Carolis
We had a great experience buying our first car. Dan (our car dealer) was kind, friendly, clear and helpful. We highly recommend Reed Autos and its team, especially Dan!We are very happy with this experience! More...
Yes, It's number 5 for me.And for my 5th purches from Reed's is a BMW M5, OMG what a car. Sales team, as usual, honest, polite, kind funny, caring and they make a great cuppa lol.Getting a kiss on the cheek for buying a fifth car was nice but would of been better coming from a female member of staff :) . As I have said before in previous reviews for Reed's, if you want good service go elsewhere, If you want the best go to Reed Autos. More...
We came across Reed Autos on Autotrader and what a find! Buying my first car I couldn’t have been more grateful for such a wonderful experience. Ryan was super helpful and informed my father and I of all the knowledge needed. It was handled in a very professional manner and we were very happy with our purchase. We shall definitely be returning in the future and let our family and friends to look at Reed Autos when purchasing a car! More...
excellent service received from Ryan a credit to your company only criticism I do have is was disappointed with the touch up at the front and was offered some touch up paint to finish it off
Ryan was helpful, knowledgeable and professional. A credit to Reeds. The whole experience was handled smoothly and went without delay. The weather that day was dreadful but still Ryan offered warm drinks, a brolley he tried to cover every option that would endure i felt listened to, waited on, relaxed and at ease. Top marks all round. More...
Prior to coming to view the car Ryan Pavey was very helpful in letting me know the spec of the car. On arrival at Reeds I was made very welcome and was taken for a test drive by Ryan. I thought he was very polite and courteous and made sure I had plenty of tea whilst going through the sale. All in all a good experience. More...
Excellent customer service, highly recommended
fantastic cars and people very friendly ,highly recommend
Bought a VW Jetta from Jason (have you ever tried to find one of those? Impossible!!). Very helpful and an excellent deal too!
Great people and amazing service
My husband called Reeds for some help/advice. Although helping him would have no benefit to themselves they were fantastic and very efficient in helping him. This will be my first stop when purchasing my new car in a few months time just for the great customer service More...
From the beginning Dan was nothing but helpful, done all he could to make sure I was happy. Had a issue with the spare key but it was resolved promptly by dan himself. Highly recommend talking to Dan if you are looking for a new car. More...
Best Car dealer under the sun. Ben is a seller for whom he has no problems with which he would not deal. The whole team works for the good of the buyer I can say I will recommend Reeds autos to all my friends.Guys thank you so much for Volvo xc60 i love itKatarzyna Bajdiuk More...
Very happy with the service given by Ryan , he was very professional and a credit to the company, many thanks.
Reed Autos were a pleasure to do business with. Ryan was excellent, explained the deal quickly and simply, no pushy sales patter, listened to my point of view, and negotiated realistically. A credit to the company.
Really nice group and sales service was excellent. Looking forward to driving the new Merc. Nice choice of cars as well.
Hi Ryan thanks for your email. We are very pleased with the car. It was great meeting you. You made us and Zak very welcome as did a number of staff and some of your other customers. We felt you were very professional over the whole transaction answering questions and showing other options that were available this was very much appreciated. There was an issue where the ATF change had somehow been missed on the service but we spoke to Tilly and this was quickly resolved to the satisfaction of everyone. We would certainly recommend you. More...
Althea Mae Alfar
Just bought my first car from Reed Autos, a Citroen C4 (beautiful car, easy and very comfortable to drive ) and was dealt with by Erica, who was very pleasant and friendly. Showed me to the car and informed me of car settings and features. Very easy to talk to and answered/helped with all my queries.I would give 10 stars if I could.. I was a bit concerned about 1-month warranty, but was re-assured by Erica that I wouldn't be turned away, if issues do arise within 6 months. However, with a car purchase worth £10.000, I really should've asked if there were any benefits with the purchase, i.e. free service after 6 months, spare tyre, free alloy wheel refurbishment and tyre cover of some sort.. Very disapppinted about this, because my parents always received a free spare tyre or at least free alloy wheel refurbishment and tyre cover with all car purchases.. I was asked about this specifically by my Dad, as well as warranty, who was shocked to hear I only have 1-month.. I asked if the car could be delivered to my home address, however was told I'd be charged £1.50 per mile, so decided to drive up almost 2hrs from Milton Keynes instead. The car could have had a full tank worth of fuel even.. I am very pleased with the car though, I absolutely love it! I have been driving so much the past couple of days. Just wish I was given some sort of benefit with a purchase worth £10.000, as it is not cheap.. More...
Bought used car there. Erica was able to pick up the cues and was able to zero in on the best option they had available very quickly. Professionally handled. WIll wait and see how car performs. Criticism? The test drive was the shortest and least useful I have ever experienced. More...
Great selection of vehicles at reasonable prices!! Lovely staff.
Dealt with Dan a few weeks ago and he made the purchasing experience, pleasant and easy. Can easily say that i am very happy with my car!
Great dealership, very happy with my car and the amazing service they provided.
Extremely pleased with the service that I recieved from this company. From my very first telephone call that I made, and to the salesman Ben it was all very professional and courteous at all times. I never felt rushed or pushed into making a decision all questions answered promptly and knowledgeably. There was an unforeseen issue the first time I went to view the car, and I had traveled 50+ miles, Ben could not have been more apologetic and even offered the manager to speak with me. Ben kept to the time frames when he said he would call, and kept me updated. The test drive, and decision to purchase were completed in a timely manner with all formalities and paperwork taken care of promptly. A week down the line, I’m happy with my purchase and would certainly recommend this garage if you are thinking of buying a used premium range car. Thank You More...
Generally a pleasant buying experience with Ben, who was very helpful both during the initial visit and test drive, and also with follow up (e.g. explaining all the paperwork, as well as ordering and supplying a parcel shelf agreed as part of the purchase). Although there was definitely some encouragement to buy extras (paint protection and warranty, which I bought, and parking sensors, which I did not), I did not feel pressured at any point. Three weeks on, I'm still very pleased with the car itself and with the price. More...
I bought a car from Reeds and I’m loving it. I spoke to Erica and she was so honest and welcoming about everything. I could not be happier by the service provided by the cheery smile on Ericas face. I would definitely recommend anyone to come to Reeds! More...
Nicest sales people I have ever dealt with, everyone I spoke to was very helpful and made the decision to buy from these easy. Excellent customer service skills I would highly recommend. More...
They provide an excellent car service! When my car wouldn’t start on a small icy road and it was snowing heavily, I called them in desperation. They promptly towed my car to the garage, figured out the problem (my key fob just needed a new battery) and got my car started again. Since then, I get my car serviced regularly at Reed Autos. Not only do they provide excellent customer service, they also try hard to make sure that services are not overpriced. More...
My experience with Auto Reeds was very good. Erica was very helpful and always kept my up to date on what was happening with my vehicle. I highly recommend buying a vehicle from Auto Reeds. :) More...
I dealt with Erica today who was absolutely amazing, funny and great to be around. She needs a promotion/payrise because she deserves it!!! I called up, Erica answered and I made an appointment to go to the dealership 10 minutes later. 2 hours later I’ve left a deposit for my car for a great price and can’t wait to take delivery of it. Thank you Erica!! More...
Right from the off I was treated so well with help and good sound advice, Sam the salesman was so patient and kind and made me feel at ease and that's was just on the phone, when we arrived we was given a very friendly service but it was very professional and outstanding , I have brought a few cars in my time but I can honestly say I have never been treated so well.This family run business went above and beyond what I expected and I would highly recommend them to all.One very happy customer. More...
Fantastic service ,top quality start to finish from young salesperson Ben Lamb and his co-workers at Reed Autos Foxton, Cambs. The Audi Q7 we bought is amazing as well and Ben did very well with his knowledge of this fully loaded car. Recommend these guys highly. Well done Ben ! More...
Buying and looking at cars couldn’t be any easier here. Staff were friendly and helpful. Having the car reserved online was a great relief and saved us a lot of time.
Here's a first - an enjoyable car-buying experience!
Hassle free car purchaseTotally hassle free second hand car purchase. Ryan, the sales person, was very helpful, curteous and professional. All queries and questions were dealt with in a professional manner. All phone calls were returned and the necessary paperwork was also taken care of. I think that Ryan is an asset to any business! Well satisfied with my Volvo XC60 R Design. More...
Really professional experience. Couldn't fault the team - especially Ed and Jason who made it really easy for me! Really happy with my new 1 series.
Really helpful not pushing just for a sale. Ben was really helpful and gave me time to think now I have a great car in but so do they with the one I swap with. Thanks for the help
I would definitely recommend Reed Autos, Sam was very helpful and friendly and I'm very happy with my new car.
Had a lovely experience with reed autos. Mr Espin had helped me find my new car, gave great customer service and would recommend reed autos to friends and family about buying a new motor. 5* Experiance! Thank you for your help, Daniel Espin. More...
We got a Mini Cooper of Ryan , not all heroes wear capes, we wouldn’t of gone ahead with the purchase if not for him , very good salesman and will be coming back! Very pleased
I had a very good experience with Reed Autos, after having a very bad experience buying from used car dealer we were very cautious about purchasing again. Reed Autos is a very professional and established business so we felt much more comforted when looking at the cars. Once we found a car we wanted Ben one of the sales team dealt with all our enquiries and couldn't have been more helpful and genuine, but also any other member of the team we spoke to was very nice and helpful with any questions. Even when we went to collect the car and random fault prevented us from driving off, Ben and the team made sure the car was repaired the next day and updated me as soon as it was ready. Car so far is driving lovely so am very pleased. Would definitely recommend Reed Autos to others, and look to buy my next car from them again. More...
Absolutely fabulous. Everyone was dressed well and had a certain je ne sais quoi. They had the cutest little fluffy white dog. Her name was actually Fluffy - FABULOUS! I would definitely recommend. Not only did I gain a car I gained some new friends. More...
Great company and great experience.Incredibly friendly and helpful staff! Thanks to Jason and the team, I couldn't be hapier with the service I received. Would highly recommend Reeds Autos. More...
Thank you to everyone at Reed Autos. Amazing service, amazing car. Would HIGHLY recommend. Huge thank you in particular to Steve and Dan. From the moment we arrived at Reed Autos, we were treated impeccably. Great atmosphere too. More...
Could not be happier with the level of customer service that I received from start to finish. Every step of the process was explained in as much detail as I needed.
I visited Reed Autos yesterday and, as someone who has worked on a car yard before, was very impressed at the service they provided. Their facilities are excellent and the car that I purchased was in excellent condition. All of the checks they carry out on the vehicle prior to sale provide an added layer of reassurance to the buyer. Strongly recommend. More...
Recently bought Mercedes cla from Reed autos very professional company. Made the whole experience very easy . Dealt with young man called Ed. Who looked after me and offered fair px price for my old car. Thank chris j More...
Very good experience. Nice people. Car was very clean and well presented. On site coffie machine was good :). Edward S is brilliant in customer serviceing.
Wanted a replacement for my old Peugeot, guys at Reed autos were great, found me a car that fitted my requirements. Jason and Danny were both very helpful but especially Danny as it was through him that we did the buying process. What I really liked about the place was the professionalism and time taken to get things right, there was no rush. there were a couple of minor things with the car but it was no trouble for them to get it sorted. all in all a great experience. Thanks guys. If looking for a car l would highly recommend Reed Autos. Give them a look. More...
Such a great experience from start to finish to get our amazing new Mazda 6! Thank you Edward for making this such an easy process! 5 stars overall!!!
Very pleased, thank you
Great service, Ed was superb.
Very good I purchased my Audi A1 on Sunday and I received very professional customer service from Sam. He sat with us and helped us with any queries we had, test drove the car, car was in very good condition and overall a very good experience. I would highly recommend purchasing a vehicle from these guys. Thanks again,Charlotte. More...
Excellent and friendly service, bought a first car and they explained everything well at each step. 100% recommended.
My husband and I purchased a car from Dan yesterday at Reed Autos. Dan was very polite, helpful and knowledgeable. We were very happy with the service and would recommend Reed Autos.
I brought a car from Reed Autos on the weekend. Ben Lamb looked after me, he was really helpful and very professional.
From a car I missed out on (someone else bought it before I could see it) to the car I bought yesterday, they (in particular Edward and Ben) went above and beyond to help me and make sure I understood everything (I still didn’t, but that’s not their fault) Definitely not your ‘typical carsalesmen’ types, just nice people who love cars. Excellent customer services, highly recommended. More...
Great customer service from start to finish and make you feel important! You are buying a car from them at the end of the day and you expect nothing less! Had a few issues but Edward was a great help, even if I did change my mind a couple of times! But got there in the end, fixed a issues I found with car and now I am one very happy and proud owner of a new car! ... Also the drinks and biscuits are a great feature!!! More...
Great customer service And great work
Brought a car from Ben and he provided me with such an amazing experience. Really professional and knowledgable! A real credit to the company. I would recommend Reed Autos to anyone! Really good place with lovely people. More...
Rarin Bowl 85
Dealt with a lad called Ben who gave me a really good experience. He helped me out a lot and made everything stress free. Highly recommend this dealership to anyone!
BMW Convertible PurchaseMy wife found my car on the Reed Autos website - I wasn't really looking to update my old banger but she insisted that I paid them a visit.Made the 40+ mile drive with no real intention of making a purchase ; not helped by the fact it was raining at the time.Arrived and was met by a very helpful assistant (Ben - remember the name). Showed me around the vehicle, answered all of my questions with total honesty (not always the case with a second-hand car dealer). He made the sale a really pleasant experience. I've since picked up the vehicle and am really pleased with it. They have a great range of vehicles, have great facilities and above all, give great service. I can't speak for the other salesmen but if you are interested in a vehicle; make a point of asking for Ben and you won't go far wrong.Lou Jenkins More...
Use for de second time for replacement off tyres, very friendly at the reception had a welcome coffee, very good value for the tyres , highly recommend. Thanks.
Very good customer service and a great car to boot!
Very good customer service from Reed Auto’s, Ryan explained all the details of trading in a car in a excellent way and made the trading experience great. The car is in excellent condition and I’m really happy with the service. Thank you Ryan and Reed Autos More...
I purchased my car yesterday at Reed autos, Adam was very informative and helpful throughout my time there. I would definitely recommend buying your car here as the process is simple and Customer service is clearly a top priority.
Wonderful and friendly staff, with a tremendous dedication to the client that I have never experienced before in a car dealership. Our salesman, Ben Lamb, provided us with a very thorough and detailed presentation on how the financing works and helped us pick the best plan for us. The staff is dedicated and has amazing attention to detail.We were very happy with the entire process of purchasing a new car from start to finish. Would highly recommend to everyone! More...
i am so happy with all the team at Reed Autos, especially Ryan "Sunshine" Pavey. He handled the test drive, part exchange, and the deal itself in a professional and courteous manner. Whilst at the same time having a good chat with me and my Dad. I came away from Reed Autos with a 100% happy experience, and will definitely recommend them to friends and family. Thank you Ryan, and the whole team, you made a daunting prospect fun and memorable for the right reasons. :) More...
In my memory very positive thoughts about Reed Autos. I recommend this place. I spent a nice time having a lot of choice car models, professional service and friendly atmosphere. Special thanks to Ben competent and very helpful. it was a pleasure to be there and use your service. thank you very much More...
Very helpful staff made it very easy to get help and advice on very nice company and met all my needs thank you again reed autos and sam for everything he did for me
Such a lovely team of people. Made my car buying experience truly enjoyable. Will definitely be using them again in the future. Highly recommended. Thank you very much Reed Autos. More...
I part exchanged my car for a second hand car. The process was quick, with no hassle and managed very efficiently. They offered a reasonable price for my old car and offered me plenty of purchase options for my new car. 100% recommended
Everyone knows buying a car is a massive pain, especially when it comes to trusting which dealership to go for. Reed massively exceeded my (albeit low) expectations of the industry. Great coffee, nice cars and relaxed sales team - I don't think they were concerned about hitting targets because I didn't feel pressured, so they must be doing pretty well for themselves.Special mention to Ed who assisted us throughout the entire process. More...
As a first time buyer I was very cautious about purchasing a new vehicle. However, Sam in sales was very informative, knowledgeable and enthusiastic to go the extra mile. I would highly recommend their service at Reed Autos and for any new buyers make sure you speak to Sam. More...
Their friendly helpful staff sorted me out a set wheels
Excellent company, fair and honest. Would recommend to anyone
Great company and great experience. Right from my first call to book my mot, to the mot being carried out and the service after was excellent. All staff were very polite, friendly and courteous, in person and on the phone. The mot tester was great and answered all of my questions without hesistation. The staff here really know thier stuff and i will be returning and recommending to friends and family! Thankyou Reed Autos More...
Thank you Danielle (and Ben) for a very positive, friendly and straightforward experience when I bought my new car. I felt that my questions were answered in detail and my concerns taken into account during discussions about my purchase.
Reed Autos staff are friendly and courteous, you feel welcomed and valued as a customer from the moment you arrive. I dealt with Ben and negotiated a great deal on my new car without any pressure. Reed Autos carried out all the preparation to a high standard and the car was ready on time as promised. Ben was extremely helpful, professional and a pleasure to deal with. Highly recommended. More...
wonderful customer services, Sam made everything very simple, welcoming, and the car is in excellent quality. Highly recommend it.
The best used car buying experience I have ever had! Incredibly friendly and helpful staff but more than that the prices of the cars on offer are very reasonable at Reed. I was offered a very competitive trade in value for my car and Dan, Jason and the team went above and beyond to get a good deal together. Couldn't be happier with my new car and the service I received. This is how a used car dealership should be run and staffed. They put the manufacturer dealerships in the area to shame! More...
Lovely service, helpful staff, great location. Would recommend to friends and family
Bought a car here - it was a pleasurable experience with young, switched on and lively staff - not pouchy - just professional and upbeat with great coffee too. Would recommend this team!!!!!!
reed autos if you are looking for a quality used car then reed autos must be on your list to go and see great sales team i was dealt with by fabian to start with must say very very polite and very profesional keep up the good work .when i picked the car up all was explained and all paper work was quickly dealt with .i did have a small problem with the car nothing major as i run a garage my self i noticed a small problem on the way home i emailed them and a very polite person called steve webster emailed back and the problem was resolved in 24hrs wow customer service at its best ...so to sum up a quality car dealer that sells quality cars and a fantastic after service ...good work to you all and many many thanks for the car and i will be back in 3 years to change it More...
I've purchased two vehicle from Reed Autos and everytime it's been a wonderful experience
Bought an A3 Sportback last weekend. It was the best experience I've had of buying a car. Sam was superb and is a real asset to the business. Also had a little contact with Ben who was excellent. More...
Excellent service both at enquiry stage and sales.
Well looked after with coffee and cookie while waiting. Quick and polite informative treated like a valued customer. Would highly recommend.
A big thankyou to Sam the sales rep for an excellent service from the test drive to purchasing our ford Kuga , couldnt have been more helpful and patient and also to sam the sales manager for his help and understanding and rectifying our windscreen issue so promptly ,will definitely recommend Reed autos to friends and family many thanksBrian & Gerry
I had a good experience buying a car from Reed Autos. All the staffs there are friendly. I was assisted by the sales person Daniel and his colleague Sam in a professional manner in finding the right car. As a Chinese Malaysian, my fore and last names are in the other way round, and this caused some confusion to the auto lenders and created some headache to the team in Reed Autos. They handled this with great patience. I would certainly come back to them in future to buy another car and recommend them to my friends. Thanks! More...
I recently brought a car from here, spoke to Jason to be precise, who was very friendly and helpful. The car is exactly what I was looking for. Will happily use them again in future and will recommend to friends. More...
Great experience overall. Good service and great finance package. I would definitely buy from here again.
Outstanding customer service - especially one in particular, Ms Danielle who was very quick with the specific vehicle I wanted. Brilliant company with amazing, vibrant candidates. Good jobs guys. More...
I approached Reed Autos as I was looking to buy a small, reliable hatchback. The salesman, Jason, came across as very knowledgable and was thoroughly professional throughout my buying experience. At no point did I feel pressured to make a purchase, and I really felt that Jason took the time to discuss my buying options with me in order to ensure I drove away in the best vehicle to suit my needs. I am most happy with my purchase, and cannot recommend Reed Autos and their professional staff members highly enough. More...
Buy a vehicle at Reed Autos was a great experience. I went there for a test drive and left the place driving my car. I was buying my first car in UK so I started the process full of doubts. Ben Davies patiently explained me all the details, answered my questions, shown me the car and smoothly prepared all the paperwork. I really recommend them. More...
I had spoken with the salesman Sam previously on the phone. He was very informative and helpful as this was my first time buying a car. When I arrived at the showroom the staff were lovely and went out of their way to make my experience brilliant! Sam made sure everything I wanted was completed and is a real credit to the team. He advised me on two fantastic products of paint protection, and a years warranty which gave me peace of mind. I would recommend this to anyone who is looking to buy a car. More...
A brilliant 5 star service, so my daughter, Sophia is extremely happy with her car, thanks again, Steve
Amazing service, Jason was brilliant in helping us out with are enquiry.
Excellent customer service. Knowledgeable but not pushy. Liked the extra warranty options. Finally seem to have found a reliable car from a reputable dealer. Would recommend
We phoned in advance to view a particular vehicle and was given a pleasant and warm greeting on arrival. Ben, our salesman was extremely helpful and knowledgable and made the sale a pleasurable experience. A small issue we had was ironed out without hesitation and the transaction was smooth and seamless and we picked the car up one week later. Delighted with our purchase, the service and friendliness of all the team that made us feel welcome and valued. Would certainly recommend Reed Autos to family and friends. More...
Excellent customer service... couldn't fault Danielle wonderful sales person.. will and have all ready recommended to my friends
the salesgirl Danielle was brilliant but management nearly lost a sale because of a paltry matter of £37 if it wasn't for Danielle I would have walked out plus we never got all the touch-ups done so will be going back to get them sorted on the other hand they were very helpful when my partner felt ill very attentive .and I appreciated that thanks to the staff that helped More...
I had a great experience at Reed Autos. Daniel made me feel very comfortable and was not your typical pushy salesman. When I went back to pick up the car the next day he managed to arrange a new MOT for me whilst I waited and offered a courtesy car if that was inconvenient. So far the car has been amazing and I'm very happy with my purchase! More...
Had a really good experience with Reed Autos Ltd. We where very well looked after by the sales girl Danielle.We'll be back there for another car.
My husband and I had an excellent experience in buying my birthday present , my car from Reeds. From the first call Sam made me feel welcome. What an outstanding professional! On our way from London Sam was helpful and atentious. Meeting him was even better, very patient, kind, friendly and went extra mile so I could get my insurance and tax sorted to drive back to London. We even mentioned toto him how brilliant customer service he had showed to us. We already started recommending Reeds to our family, friends and colleagues! What an amazing experience! To Sam all the credits!From very happy customers Carlos & Regina Cardoso. Will be back! More...
I've been very impressed with the quality of customer service that I have received from Reeds, in particular Daniel Espin, nothing was too much trouble and am very pleased with the car
I was greeted by a lovely gentleman called dan. He is very genuine and honest person, who made buying a car a nice and enjoyable experience. If reed autos employ people as good as dan then the company is going places. All I can say is wow. I wasn't expecting such a nice well mannered and genuine fella. So dan if you read this review, well done and thanks, and if his boss reads this review, give him a pay rise! Cheers Dan More...
Sunny In UK
The best company if you want to buy a car I got my first car from the Reed Autos with Dan. He was very helpful and helped me for all complicated documents and car financial which got approved in less than 1 minutes. Thank you very much Reeds Autos.
Had a brilliant experience buying my new(er) car. A genuine understanding of customer need and responses. I was able to test drive the car without feeling harassed, and had a personalised and personable encounter with everyone at the showroom - from reception to sales and back again. Highly recommended and that dangerously rare thing - a car dealership which inspires both trust and loyalty. I have recommended them to a number of people and will continue to do so. More...
A very pleasant experience at Reed Autos with Ben, and the team. I would look there again if I was looking to buy a car.
I've just bought my car here, very helpful friendly staff.The sale was very quick and efficient, I highly recommend Reed Autos Ltd
Really happy with the service. Very friendly and helpfull staff.
Dealt with Ben at the garage. Ben was very efficient and informative and made the whole process refreshingly simple. Would definitely recommend
We have recently bought a car for our son from Reed Autos. Jason was very helpful, patient and not at all pushy. We have also dealt with Dan who was equally as helpful. Everyone was friendly and accommodating, all in all a positive buying experience, thank you. Would definitely recommend. More...
Courteous helpful staff that were keen to provide any information I requested and responded promptly to any queries I had . .
Good service and nice staff Sam was very good and very helpfull. Just picked up my new car fully cleaned serviced and ready to go. They have a good range of stock and good coffee definatly recomend if you are buying a car More...
Excellent experience from this company. Dan was extremely helpful and friendly and made the whole experience of the purchase very easy. We had a problem with the car afterwards but Dan, Sam and Adam helped to sort out the issue. Adam even looked online for a garage near where we live in Norwich to make it easier for us. The car is now done and we are very happy. We will definitely recommend Reeds to people as their staff go the extra mile to make sure the customer is a happy one. More...
Buying a used car can be a daunting and difficult experience, but we have just bought a car from Reed Autos and had a very positive experience where everything went very smoothly. We were never rushed in our decision, despite the fact that it took us 3 hours to make, and all of our questions were answered knowledgeably. Our salesman, Ben, was polite, friendly and helpful, and made sure the car was exactly as we had expected it to be when we picked it up. More...
From booking the car in for its MOT to driving it away the service was excellent. I've used Reed for a number of years now for various repairs/services/MOT and selling previous cars. I can honestly say the service has been excellent. The new reception area is lovely and relaxing with cups of tea and cakes while you wait, with the receptionist keeping me updated with how long I had to wait. It was my choice to wait while the car was being tested, which was really relaxing and comfortable. The work was done on time as it has been in the past. Previous services have been followed up by the mechanic taking me though what has been done. I would definitely recommend Reed Auto, professional service and friendly staff. More...
Excellent Car Dealer, hassle free from start to finish.
Great service and great car, very pleased - many thanks to Sam Rideout-Hunt.
What a fansastic friendly bunch of helpful people , makes a change and there was no hard sell tactics , I bought at my pleasure, 5 star service.
One of the few independent car dealerships I trust. Backed up by Bosch trained staff and an owner who really cares for his business and customers.. I highly recommended Reed Autos
would highly recommend reeds autos to purchase a car from.all the staff were very welcoming and professional.not at all pushy ,very helpful.would definitely use them again in the future.thanks for a great buying experience. More...
Fantastic. Very professional.
Excellent all around.
Overall experience was extremely good. Would highly recommend to others.
Reed Autos have always been great and Samuel was particularly helpful throughout the purchase of our car, very happy!
Ben was knowledgeable and friendly. Very pleased with our VW Sharan and will certainly look at Reeds Autos when we next need a car!
Brilliant service from everyone at Reed Autos
If five stars is the tops for reviews ..... Then I'm going to double it .... For the excellent service we received when purchasing our Audi A3 .....On arrival, the salesman left us to it..... No pressure, No hard sales tactics, Here's the keys, If you need any help just ask.....Relaxed, Friendly, Down to earth anything to help service... we are very happy...And would just like to add, they make a cracking good cup of coffee ... More...
Bought an Audi A3 last week. The staff were fantastic and very helpful. They even sorted the cherished plate change so everything went smoothly. Would highly recommend and will definitely choose to buy from them in the future over any of their competitors. More...
Very impressed with the service from Reed Autos. Just got my new car with absolute ease. No hassle, no pressure and great customer care. Also got the best finance rate than anywhere else so I'm chuffed. Would definitely recommend for reliable service and lowest finance rates. More...
best customer service. very helpful team.
Was pleasure to deal with, thanks
I recently bought a mini from Reed Autos. The car was in good condition and offered at a very competitive price. Jason, the salesperson who looked after me wasn't pushy but explained the process of buying the car, along with the added extras that would be suitable for my car. I chose rear parking sensors, which were fitted in their workshop and painted to blend in with my bumper, and the 12 month extended warranty.After a couple of days I tried the air conditioner and found it wasn't working. I telephoned Reeds and was told to bring it in the next morning which happened to be a Saturday. After a check it was established that the problem was more serious than a re-gas so I was given a courtesy car and the promise that it would be fixed at no charge to me. The fault proved to be quite major and took a few days to fix, but I was kept informed every day of my car's progress and it came back to me in perfect working order. Overall, the whole experience of buying this car and and the after sales service I received was faultless. I wouldn't hesitate to recommend Reed Autos to my friends and family. More...
Made the whole proses very easy.
A really good experience! The sales team were friendly and helpful. I was impressed with their knowledge of the car and honesty throughout the process. It was evident they took pride in looking after their customers. A definite recommendation to anyone wanting to buy a car. More...
Great service and very friendly staff. I knew what I was looking for and Was able to take the car out for a test drive. purchasing the car was simple, managed to pick it up a week later after having it fully valeted with a few extra bits I requested. Would definitely recommend
I recently bought a new car from Reed Autos and found the whole experience to be completely stress free.The Customer service was outstanding.Sam and Ben are two of the most helpful and nicest people you could hope to meet!Everyone was really friendly and took the time to explain everything in detail.I will definitely visit again when it's time to upgrade!(My husband thoroughly recommends the coffee, cake and biscuits too!) More...
Just picked up new car absolutely fabulous customer service from Jason and ALL the staff, they made the experience of buying a car a pleasure making sure you were totally happy with your purchase before you drove away and making sure you were happy with all the controlsEven set the sat nav ready to guide you home (nice touch)Nigel and Caroline
Bought a car from Reed autos 3 weeks ago. Nice little garage on a main road, helpful staff, good test drive. The car was cleaned before I arrived. It had a few issues which they agreed to resolve, light tyres and an aerial. On pick up, the paperwork was ready, and the car was very well presented. They had machine polished the car and it looked much better than I expected. Was missing the book pack, but it was agreed this would be sent on, had no reason to doubt this. Left a happy customer. A week later though through no fault of their own the car developed a fault with the gearbox. I was worried about a long drawn out process of getting the car repaired, speaking to warranty companies and garages. I had no reason to worry, on speaking to Sam at the garage; they agreed to take the car back almost immediately. I have worked in main dealers in the past and have never seen a response so quick. They apologised, took the vehicle back and sorted all the paperwork. Sadly I am without a car however as a customer I can’t complain about the service one bit and how they dealt with me. Not the outcome you want when buying a car however I commend them on how they dealt with the issue. R Bubbins More...
What fantastic customer service! It was a pleasure to do business with them. Bought a second hand car and they helped to put my mind at ease with a year Warranty, AA, full service and MOT. I haven't experienced such great customer care in a long time. They will definitely have my future business. More...
Jason at Reed Autos looked after us when we arrived and was very professional at all times. We liked the fact he wasn't pushy and trying to sell us things above our budget and listened to our needs. Would certainly buy another car again based on the service we received from them. More...
First of all I must be honest I have very little knowledge on cars, so when I recently decided to treat my self and upgrade I wanted to make sure I bought from somewhere that would be information and give me good customer service as well as a good price and that's exactly what I got with Reed Autos.From my initial enquiry they were friendly and welcoming. I was given all the information needed on the cars of interest without being pressured or coaxed into making a rushed decision.Not being a petrol head I was also keen to get rid of my existing car with as little hassle as possible. After a quick look round and test drive I was offered a fair price which I accepted.Finally, they made a real effort with the car upon collection, replacing some filters, (without being asked) and giving the car a professional valet all in time for my requested pick up date.All in all I'm a very happy customer, nothing but praise for the team. Reed Autos come highly recommended. More...
I was impressed with the level of professionalism and customer care I received by the Reed team throughout initial enquiry, sale and post sale stages, working well together as a team, with thorough and timely communication amongst themselves and with myself, patiently answering all my queries and solving my areas of concern, ultimately makely absolutely sure I drove off completely satisfied with my purchase and my experience. I definitely recommend Reed both for the ample choice of used cars over a wide range of price and for the customer assistance. Emanuel More...
I have sold and purchased several cars over the years and cannot speak too highly of all members of Reeds Autos. To buy and sell a car is a daunting experience but I have been consistently dealt with charm, courtesy and efficiency by smartly turned out sales persons.They are knowledgeable exercise no pressure or bluff. Their prices are perfectly reasonable and I commend them to you. More...
I recently bought a BMW from Reed Autos, after some initial issues (developed by the car) which was disappointing - it all got sorted. whilst the car was in the repair shop, The people involved in the process where proficient, helpful, glad it all got sorted out since its a nice car.in short after the brief disappointment, would I raccoment Reed Autos,? Yes I would. I wold describe it as competent, fair & trustworthy.happy with the car and happy with the service. More...
Excellent and totally professional service with a good pricing point. Would certainly use again.
A great experience dealing with this reputable car dealership. Very courteous at all times and addressed all our concerns and needs. They seem to go that extra mile to satisfy you. More...
Rafi Addlestone and Emma Brand
We were en route to a wedding in Cambridge when the car began making the most awful sound. We (rightly) felt it was dangerous to go any further, but saw Reed Autos in the distance and thought we should ask them to take a look. It turned out one of the wheels had locked. Reed Autos were fantastic. They identified the problem and gave us a courtesy car while they fixed it. Thanks to them we got to the wedding on time, and were able to collect our (fixed) car the next day on our way back to London. They were helpful, friendly, and didn't in any way take advantage of the pretty helpless situation we found ourselves in! More...
My brother recommended Reed after my car failed it's mot. Couldn't be happier with my buying experience
Brilliant service from the staff all round, they were quick and helpful when I had problems with my car. Great value and excellent work done on my car. Will definitely come here again.
*AWESOME* After spending 7 years buying cars off driveways I decided to give a used car dealership a go. After calling and visiting many places around Cambridge the Last one was Reed Autos. Well now they are at the top of the list and wish I would have called them first. They went above and beyond what they had to and I always felt welcome and looked after. I part chopped my car towards a newer BMW X5. The car was everything I expected clean and tidy well looked after. Space being an issue as I have 5 kids I asked could they fit roof bars and a box and take it from the deposit from my part ex They did no more than say yes that's not a problem. These guys are fantastic genuine no bs guys. honestly I would recommend Reed Autos to everyone I know and anyone looking for a used car. thanks Reed Autos for the best car buying experience ever. More...
Excellent customer service from the team at Reed Autos. Their friendly approachable manner and attention to detail was second to none! Every step of the way was communicated fully including a very detailed and thorough handover. They made buying my car a pleasure rather than a chore More...
Bought a car from Reed autos 4 weeks ago.The car was cleaned before I arrived. It had a few issues which they agreed to resolve, like tyres and an aerial.On pick up the car was very well presented. They had machine polished the car and it looked much better than I expected. Was missing the book pack, but it was agreed this would be sent on, had no reason to doubt this. Left a happy customer. A week later though through no fault of their own the car developed a fault with the gearbox. I was worried about a long drawn out process of getting the car repaired, speaking to warranty companies and garages. I had no reason to worry, on speaking to Sam at the garage; they agreed to take the car back almost immediately. I have worked in main dealers in the past and have never seen a response so quick. They apologised, took the vehicle back and sorted all the paperwork. Sadly I am without a car however as a customer I can’t complain about the service one bit and how they dealt with me. R Bubbins More...
Just bought my car from these guys have to say they were great. Had a test drive, loved the car. The process of the paper work was quick and easy and within the week had my new car. Happy bunny love my new car :-)
I wanted to sell my car for a reasonable price and wasn't getting any where near the price I thought it was worth. I popped to Reed Autos just to see what they would say. They didn't offer what I wanted but offered me a fair price better than what I had been offered previously. I accepted the offer. At least I sold my car and got a good price. More...
Our car went for a service today - Reed called to go through the list of issues and for the first time I felt like I was not being ripped off. They were clear about the work that needed to be done and also very clear about work which could wait until a later date. This makes such a change from garages selling stories to try to convince you to get work done for parts that still have plently of life in them. All in all very quick service, really good and honest communications. Other garages should take note, this is how it should be done. More...
Exceptional customer service, good reliable cars, and great service/mot with state of the art equipment. Couldn't have had a better experience.
brought a car last month and must say it has been so good, the garage are honest and stright forward to deal with, they would not let me take new car until they had put it though new workshop
Steve has bent over backwards to get our car and van sorted out, has loaned a great car as courtesy. Steve insists the vehicles must be perfect before he will let them go. Older cars are not free from problems, but Steve really cares and I have been very impressed with his professional and caring attitude towards his customers. Be patient, and think to yourself, realistically what do I expect from any garage, if this is not met, then complain, by all means, then give a chance to let it be fixed, do give independent garages a chance. I would recommend this garage, Reed Autos. More...
Excellant MOT sation and garage, good serivce would recommend