Problem Dog.

I would give Janice 100 stars if I could! After getting a lockdown puppy and pretty much making every mistake going by spoiling her rotten, we were at the end of our tethers. Our puppy was ruling our lives and she was calling all the shots! Thinking we knew what to do, when the problems started we googled and were given loads of well-meaning advice. There's plenty out there but none of it was working! After speaking to Janice, she got right to the root of our problems, gave us clear and achievable directions and was right at the end of the phone if we needed her. Janice said it could take up to 2 weeks: in fact, some of our problems were solved within just 5 minutes and everything else within 3 days. We followed the advice to the letter and are now rewarded with a happier, well-behaved, gorgeous cockapoo who is just what we always dreamed of! If you're having problems (of any kind!) make the call now - it's the best thing I ever did! More...

Reviewed on Yell

Just made an appointment and from the phone call alone we feel so much better, highly recommend ????

Reviewed on Yell

We could not have made it through the last few months without this amazing lady! Janice gave us clear, concise instructions on how to deal with life with an over excited and anxious puppy. She was supportive and calm all the way through and was always readily available to offer further guidance and support when we needed it. She was our rock. We now have a well behaved older puppy who is 100% house trained, happily goes to bed alone in the kitchen, walks well on a lead, has excellent recall and is a joy to own. 5 stars are not enough Janice. Thank, you, thank you, thank you xxxxx More...

We could not have made it through the last few months without this amazing lady! Janice gave us clear, concise instructions on how to deal with life with an over excited and anxious puppy. She was supportive and calm all the way through and was always readily available to offer further guidance and support when we needed it. She was our rock. We now have a well behaved older puppy who is 100% house trained, happily goes to bed alone in the kitchen, walks well on a lead, has excellent recall and is a joy to own. 5 stars are not enough Janice. Thank, you, thank you, thank you xxxxx More...

Reviewed on Yell

Dont waste your money, download your own sheets of paper Instructions from internet. Doesnt help just gives you instructions says keep to them for two weeks and all will be sorted! !!! Use someone who has been recommended and with proven record. Be careful!!! More...

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Reply from Problem Dog.

This is an answer to your rather vitriolic reaction to my visit to your home and my recommendations. At the time, I sat in your home and explained why you and your daughter were having problems with your dogs. I showed you in detail exactly how to rectify your problem, as I do with all me clients. I left you a write-up in note form to remind you of the salient points. There is a lot to remember I understand that, so that is why those points are written down to aide you. The rest as you know I explained. If you needed further assistance at any point I was only a phone call away. After two weeks you did phone and by your own admission had done very little. As with most aggrieved people it is a lack of commitment which determines the outcome, the situation had remained the same as when I first visited you, as you did not follow my advice so I cannot be held responsible for your own short-comings. For the record you obviously failed to notice my 7 five star reviews from people who did not demean the piece of paper I left but followed my recommendations entirely. The outcome does not happen by magic you have to put the work in first. Kind regards Janice

Download your own paper Instructions as that's all you get, no interaction. Says if follow instructions to the letter problem sorted in 2 weeks! This does not happen. Dont waste your money. Would not recommend. More...

Reviewed on Yell

I think i explained in my response to you the reason why i had waited years, but you obviously didn't read it - i have only just seen your response to my initial review, which is why i have only just responded to you.
My review was totally honest - you barricaded yourself in behind the table, didn't have any contact with my dog whatsoever, insisted that i used my dogs crate as a punishment - you also insisted that i must force my 49kilo dog into the crate, despite me telling you i have a back injury!
You gave no suggestion as to how i was supposed to do this, and merely sat and watched me struggle with my dog.
You were in no way "hands on" - you offered no realistic advice, when you left you gave me a printed sheet of do's and don'ts, and told me, and i quote "do this for 2 weeks, and if you have any problems phone me, but i don't expect to hear from you" - hardly encouraging me to contact you again!

You supplied a service, i was unhappy with that service, and I have the right to review you accordingly - the amount of time that has passed is irrelevant.
It's unfortunate that you don't like what I've said, but i haven't said anything that isn't truthful.

You are correct - i did employ the services of another trainer, who did help me. More...

This is in response to your reply to my review, which I have only just seen.
I am well aware that I needed to take control of the situation, but as a dog trainer, and I use the term loosely, I did expect you to be "hands on" - instead you barricaded yourself in behind the table, and proceeded to tell me I needed to put my 7 stone rottweiller pup in his cage, every time he did something wrong, but you offered absolutely no help in how I should do that when he didn't want to go in! You were aware I had a bad back, and wasn't physically able to bend down to push/ force him in the cage. I also wasn't happy about using it as a form of punishment when he needed to go in it when we were going out.
I am aware of what a consultation is - but you did not once acknowledge the dog, and in fact appeared scared of him.
You did say if we needed to phone you after 2 weeks we could, but your exact words were "but I don't expect to hear from you" - hardly encouraging!
I'm more annoyed with myself for actually paying you for what amounted to a list of "do's & don'ts" that I could have printed out off the internet myself. More...

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Reply from Problem Dog.

Dear Mrs Wootton. In October 2016 I visited you with regard to your dog's aggressive behaviour towards human beings. After the consultation I advised you to contact me within 2 weeks if you were still experiencing problems. You did not do this but instead posted a derogatory missive which of course I felt obliged to acknowledge and reply, as I take my responsibilities as a Dog Behaviourist very seriously. I was therefore stunned last week I received another notice from you, this being THREE YEARS after the last one. I cannot comprehend why you have waited three years as I would imagine in the intervening period you have made other arrangements with regard to your dog's behaviour and that all is well in this regard. Kind Regards Janice

Janice came to see me at the precarranged time and we had a good chat and we put a plan into place to start working on my dogs behaviour. Things have impryslightly but I need to get things slit better yet . I can ring Janice whenever I need to . She is always helpful and encouraging to me . More...

My dog was constantly barking at us and at the television. I contacted ‘Problem Dog’, and was sceptical when it was said, the problem ccoujd be put right within two weeks, and the training was done in your own home, as I was expecting to take my dog to expensive behaviour classes. I was impressed by the simplicity of instruction and the explanation given for the reason why my dog was barking all the time. After following her instructions to the letter, my dog stopped barking unnecessarily before the two weeks were up. Definitely value for money, because I would of spent more on classes which I didn’t need and I didn’t have to leave my house. I would recommend this company to anyone I knew with a problem dog! More...

Reviewed on Yell

never met up as we couldnt find the time for each other. Cannot comment on service.

Waste of time & money. No real advice given & suggestions on training methods failed to have any impact on dog after 3 months!

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Reply from Problem Dog.

Hi Barb I was dismayed to read your comments regarding my visit to you and note you mention my advice did not work after 3 months. I would like to take the opportunity to respond. When I visited and on leaving I stated, as I always do, that if you were not satisfied and saw no improvement within two weeks you were to contact me again and I would re-visit you to discuss the situation and there would be no further costs incurred. On my visit I did explain to you in great detail how to implement my training techniques and showed you how. In addition, the instructions I left with you was a reminder of the most important and relevant facts for you to follow. These training methods have worked very well for the last 20 years. On my profile, and on the details which I am bound to summit to customers, in addition to the estimate, I constantly state that " I leave it for two weeks for you to get on with it and after that time if you are still having problems then I will come to you again and the second visit is completely free of charge". I do not understand why you did not take advantage of such a good offer. I never leave a customer's house without reiterating that you can ring me at any time and if you are not satisfied in two weeks time, ring me and the follow up visit is free. What I do cannot comprehend is that you are complaining now when it was October of last year when I visited Kind regards Janice

I had a great time with Marianne she was good with the dog and gave us useful tips and advice which we are working hard at

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Reply from Problem Dog.

Hi Helen. My name is Janice. I think you have sent the 5 stars to the wrong person. My name is not Marianne. I do not wish to do Marianne out of her hard earned stars.

I got a different dog now 😍 really lovely women ;)

We had an issue with separation anxiety and our dog being incredibly bitey when playing. We were sceptical that he could change in a short space of time but it's like we have a completely new dog! Janice was lovely and very good at delivering some home truths that we hadn't accepted. Our issues were due to our own behaviour mostly. It's now been 1 1/2 weeks since she came. Our dog had gone from sleeping in our room to sleeping downstairs on his own. He stays in rooms without following, is a lot quieter and calmer than he was before, and is better when it comes to playing, more with toys, less with hands. It's been a miracle fix for us and we are finally getting our lives back together. We are still following her steps to ensure we can leave him in the house alone for longer periods of time but we have every bit of faith that Leu will get there quickly and soon be off to learn bigger and better things. The help was invaluable and I cannot recommend Janice enough. More...

Janice is so helpful! Really knows her stuff. She said our dog would be sorted in a weeks time and we were very sceptical of this but within 24 hours we’d already seen a massive difference in his behavior. Couldn’t thank Janice enough for the fantastic insight she gave into our dog’s feelings and thought processes and in helping us to help our dog to be the happy, loving but calm dog he had the potential to be. 10/10 would recommend to anyone More...

My dog was going for two of my dogs as soon and I love this training bag it as helped a lot

I would like to thank Janice for her very good advice in helping my friend with her problem puppy, in just two weeks she has seen in great improvement in her behaviour, so all looks to be on the right path.

We contacted Janice to advise us how to train our new 9 month old puppy to walk on his lead, we were his third home and no one had given him any training, although he was good in the home. I was not impressed that she stayed 1.5 hours with us not moving from the sofa and avoiding our puppy at all costs. I had hoped she would at least demonstrate how to train him on the lead but all she told us was once he obeyed us in the house and knew his boundaries walking on the lead would come naturally!!! NO!! He does obey us in the house and garden but still has a lot to learn on the lead....she left us piece of paper with instructions, it wasn't rocket science and certainly not for the amount she charged us.... DONT BOTHER!
I More...

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Reply from Problem Dog.

Dear Mrs Hellmen. I was sorry to read that you were less than satisfied with my services. I do state in my proposal how long the consultation will take, how much I charge and I always mention that if you are not happy with the result in two weeks, then you should contact me again and I will arrange another appointment, and that there will be no charge for the second visit. Therefore in reply to your scathing review, I have found that in over 20 years experience, an hour and a half is usually enough time for most people. As for the nine month old pup being good in the home, when I asked you to do a simple task in the house with the dog, you failed miserably, which established the fact that the pup was not good in the house. In reply to you stating that I had not moved from the sofa to give you instructions, I would point out that if you were learning to drive, it is you who drives the car not the instructor. Regarding the piece of paper I left you, it was a reminder of the instructions so you would not forget what I had told you. Finally, you are quite correct, it is not rocket science, but obviously it is to some people !! Kind regards Janice

I had trouble with human aggression with my dog so i hired this company for help. I was rather disappointed with help i received - i was visited in my home for the consultation, which lasted about an hour and a half, to discuss the problems i was having, when it came to her actually meeting my dog i was surprised that she had absolutely no contact with my dog - she didn't speak, touch, or acknowledge him in any way. Her advice wasn't "hands on" at all, she merely told me what to do but didn't offer any solution on how to make a 7 stone Rottweiler go in a crate when he didn't want to for example. When she left, after leaving me with a sheet of "do's and dont's" she said if the problem wasn't better after 2 weeks i could contact her, but got the impression that she really didn't expect any contact regardless of whether the problem was solved or not. More...

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Reply from Problem Dog.

Dear Angela. I was disappointed to read your review of my visit to you and sorry that you do not appear to have understood my instructions. It would appear that you do not understand that a consultation means just that, a consultation. I could have asked your dog to jump through hoops but there would be no point as it is your dog and you need to take control of the situation and put into practice what I advised. There is no quick fix. You have to put in the work for the dog to respect you. Angela has I walked away I had every confidence in you, that you would fulfil everything I asked you to do, obviously I was wrong, but on saying that you should have got back in touch with me. In my proposal I gave you the option, after two weeks, to contact me again if you are having problems, at no extra cost to you. If you had bought something from a shop and was not satisfied with it you would soon take it back. Kind regards Janice

Janice respond to my add with information about how she works, I have been in contact with her before she came to visit, Janice was very helpful, listened to my husband I my self and gave us great feed back on how to deal with the situation.