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Prime Time Boilers

North Weald Bassett

(32)
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About

Welcome to Prime Time Boilers, your go-to boiler guys since 2010. We are a local independent boiler installation business that has the customer's interest at the forefront of everything we do. Our Gas Safe approved boiler engineers have over 50+ years combined experience and can help you find the right boiler at a perfect price.

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Reviews (32)

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5/5

32 customer reviews

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11 January 2023

very bad experience! I don't recommend this company! I call them every day to check the boiler and every day they say they will call me back and of course, nobody has contacted me. It's a bad joke, don’t waste your time and money! More...

25 July 2022

Nightmare company in terms of operations and installations management. First I had to wait a month so they could get the Viessmann boiler I ordered, then 2 engineers arrived from 70 miles away but no boiler arrived nor an electrician so they just twiddled their thumbs for half a day and went home. Waited another month and this time 1 engineer arrived (from 70 miles away) with a boiler but could not do job by himself as boiler was too high on wall (8 feet) - his partner engineer was on holiday. This time they did send an electrician who knew nothing about Boiler Controls and only expected to fit a spur. He left after 10 minutes saying he understood nothing about the controls. I then had to request a third installation visit and told I had to wait at least another month. This is customer service at its worst!! They have lost all profit on this job and still haven't fitted the boiler and don't seem to care about the inconvenience to the customer. They were recommended by Viessmann so beware of reputable manufacturers recommending unreliable and disreputable installers. More...

7 May 2019

Jonno & Mitchel slick job with no problems. Fully recommended. Worcester Bosch CDi42 boiler replacement install to loft with some additional pipeworkGreat job thanks alot

Reviewed on Google Maps

27 February 2019

Jonno & Mitchel did a great job on fitting my boiler, they made no mess and were a pleasure to have around and I would not hesitate to recommend Prime Time as a boiler company and Jonno & Mitchel as fitters.
John Bottoms

Reviewed on Google Maps

28 January 2019

Thank you Prime Time, we are very happy with our new boiler.

Reviewed on Google Maps

28 January 2019

Jack the surveyor was very helpful and informative which made the whole process stress free. Price was good and finance options brilliant.

Reviewed on Google Maps

28 January 2019

First class service, from initial survey by jack,laid back non pushing likeable guy, through to John the boss who processed the job for me on Saturday evening,through to the fitter really nice guy, informative & explained all of the installation arrived on time. Non stop till the job was complete.Impressed, Thank you guys warm home again More...

Reviewed on Google Maps

28 January 2019

Upgraded for free to a Hive Thermostat, my husband loves it and won’t stop playing around with it. Worcester Bosch Boiler fitted. Very pleased with both.

Reviewed on Google Maps

29 December 2018

This is the 2nd boiler I have had installed by Prime Time at one of my rental properties, both times they did an excellent job and were very well priced.

Reviewed on Google Maps

31 August 2018

Prime Time Boilers was wonderful! They came on time on a Saturday morning, carefully considered my requests, quickly installed a new boiler and left, all of this while telling interesting stories and cheerfully chatting about life. The day after he pinged me to make sure everything was all-right. Precise, competent, honest and very friendly. I wish all contractors were like them! More...

Reviewed on Google Maps

23 July 2018

He came and fitted a new boiler for me with no problems at all. He is helpful, clean and tidy and he came when he said he would. He is very easy to get along with and I would recommend him to my family and friends. More...

Reviewed on Facebook

23 July 2018

I had an old boiler removed and a brand new one installed. The work was completed very quickly on time and at the price I was quoted on. There have been no issues at all since the installation and everything was in place when the job was completed. I have recommend them to others and will continue to do so. From initial contact, to quote, to completion of the job Prime Time Boilers were excellent. More...

Reviewed on Facebook

23 July 2018

We needed a quick replacement for a condemned boiler as we were about to put our house on the market. Their surveyor fitted us in at the end of his day and we quickly had a competitive quote with the boiler installed 8 days later. The fitters arrived at the promised time and worked with a very positive attitude to solve a problem with the flue arrangement and completed the installation within the day. The job involved a good deal of drilling through masonry but the house was left clean with minimal dust. Highly recommended. More...

Reviewed on Facebook

23 July 2018

Prime Time Boilers have done an excellent job installing a large boiler system and removing the old boiler. Would gladly use them again and recommend them

Reviewed on Facebook

23 July 2018

They did an excellent job installing a new boiler. They were personable and professional and made sure to explain everything throughout the installation process. I felt very comfortable throughout the whole process from start to finish because they always kept my husband and I in the loop as they performed their work. I would definitely recommend them to my family and friends. More...

Reviewed on Facebook

23 July 2018

Staff from Prime Time Boilers was punctual, courteous and was knowledgeable about the work required. They gave a honest appraisal of the work in the interests of the homeowner. Would recommend Prime Time Boilers to friends and family and anyone who asked. More...

Reviewed on Facebook

23 July 2018

Prime Time Boilers installed a new boiler for me last week. They came and quoted for the job, then returned to provide additional advice free of charge before the job started. The work went very smoothly and I am very happy with the standard of work, the price charged and the friendly advice. More...

Reviewed on Facebook

23 July 2018

Brilliant job carried out by Prime Time Boiler installers Jonno and Gulam. They did a fantastic job replacing and moving boiler to exactly where I wanted it and couldn’t be more friendly and helpful! All at a great price. Highly recommended, thank you. More...

Reviewed on Facebook

23 July 2018

Prime Time Boilers is so speedy and so professional. I came home from a long vacation to find a dead, leaking boiler. Not only did they send a rep to look at it within an hour, they were able to change out the boiler first thing the next morning - less than a 24 hour turnaround. These guys are amazing!

Reviewed on Facebook

23 July 2018

Very professional operation. They were very responsive to emails and initial request. We ended up hiring Prime Time Boilers to do the work due to his responsiveness and professionalism.
They were very honest and kept to their original quote. They also used a padded blanket so our floors did not get damaged or dirty. They seemed to value excellent customer service which is rare nowadays. We would definitely use them again if we ever needed plumbing work and would recommend them to family and friends.
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Reviewed on Facebook

23 July 2018

Wow, they just left my home and I am blown away. They were so helpful and explained things to me and was patient. They did a great job and went above and beyond. Scheduling was super easy as well and handled my boiler professionally.
A+ all around. Would not go anywhere else.
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Reviewed on Facebook

23 July 2018

My 12 yrs boiler started to leak and I called Prime Time Boilers to have them come out to replace the new boiler. I paid a bit more than I was expecting to, but they did a fantastic job. They were very good, easy to talk to, and cleaned up everything. I used this company few yrs ago and they still do a great job! More...

Reviewed on Facebook

23 July 2018

I had a very good experience with Prime Time Boilers. I called a few places and either they didn't return my call or were not willing to come out. They were very patient and went above and beyond to work with my hectic schedule. Tech who did the work, was professional, timely, and very helpful. I can highly recommend Prime Time Boilers. More...

Reviewed on Facebook

23 July 2018

The team at Prime Time Boilers was the best I have used for boilers Installations work. They are polite, friendly and honest when it comes to quoting work. Their execution is first class, high quality and fast. I was clear on what was happening throughout the whole process and was very impressed with the work and finish. I cant recommend them highly enough. More...

Reviewed on Facebook

23 July 2018

Absolutely superb service from the first call when you book until the appointment itself. Extremely professional and reliable company who I will definitely be using again. Really friendly and helpful on the phone when I called to get an appointment. The guy that came to install my new boiler was polite and most importantly punctual. I found this company very professional and I would highly recommend others to use them. More...

Reviewed on Facebook

23 July 2018

Prime Time Boilers installed a new boiler for us and moved its location from under the stairs to the utility room. Their quote was very competitive and well considered. I would not hesitate to recommend them as they were very knowledgeable about plumbing and this enabled them to reassure us about what the job would entail and the best options available to us. Their time keeping was excellent and was polite and courteous at all times. More...

Reviewed on Facebook

23 July 2018

When it comes to good service this company shows how its done, fantastic job installing my new combo boiler at our business. Very neat and tidy installation by the team at prime time couldn't of asked for a better company to deal with! Thanks! More...

Reviewed on Facebook

23 July 2018

I would have no hesitation in recommending Prime Time Boilers to anybody who needs a new boiler / heating / plumbing services. They kept me informed every step of the way and when my boiler eventually packed up, they even moved my appointment forward to accomodate us during the cold weather. Alex came and fitted it - he was clean, polite, friendly and thorough and hope he is able to come back next year to complete the annual service - given them a try (Jo, Waltham Abbey) More...

Reviewed on Facebook

23 July 2018

Primetime installed a new combi boiler and moved the location to the kitchen in order to get rid of an old system boiler. John and Gulam were really helpful in also moving the pipes and explaining the system and were really accommodating throughout all the work. Would definitely recommend.

Reviewed on Facebook

23 July 2018

would recommend prime boilers gave an excellent service.. very pleased with the guy that came and give us a quote (a very good quote) he was very thorough went through everything and answered questions. . the two guys that had to do all the work were brilliant and cleaned up after themselves..they also explained to me what was happening as they went along.. very pleased with our new boiler thank you prime boilers.. More...

Reviewed on Facebook

28 May 2018

Our boiler started leaking and called for an appointment to get it installed the next day. They came and did an amazing job with the replacement. They were able to answer any questions I had and was very informative with the technical aspects of the installment as well. They went through all the options I had but didn't push any particular product on me. Very happy with the quick, easy replacement. More...

Reviewed on Google Maps

15 January 2018

I will definitely recommend Prime Time Boilers for Boiler Installation & Repair. From initial contact, to quote, to completion of the job, Prime Time Boilers were excellent. There have been no issues at all since the boiler installation. Very pleased with the new boiler. Thank you Prime Time Boilers. More...

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