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Portcullis Legals

PL9, Plymouth

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‘21 Certificate of Excellence, 2021

About

We are an award winning firm that specialises in estate planning matters only. We are very proud of our great customer reviews for the friendly and personal service we have been providing since 1988 and we recently won Best Willwriting Firm at the British Wills and Probate Awards in Birmingham.

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Reviews (50)

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5/5

50 customer reviews

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7 February 2022

Used their Wills and Power of attorney service. Trevor went through the process which seemed simple and clear. Paid the whole bill in full and upfront. They failed to tell us we had to pay more to register with the courts. Now a year later we still don't have our power of attorney. More...

Portcullis Legals
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Reply from Portcullis Legals

Thank you for your review Elizabeth. Our team have now heard from you today that you have managed to pay the Court fees to the OPG after we chased matters up for you. We have emailed you privately about your comments which we all feel in our team are unfair but we are pleased that the matter is now resolved. We wish you the very best.

9 February 2021

We have just updated our will with Trevor during covid which was delt with in a safe and professional manner, we are totally grateful to Trevor and his staff for their proffessionalism and wish them all the very best for the future.

26 January 2021

Always very professional. I would recommend them wholeheartedly.

13 October 2020

We were recommended Portcullis by a family friend and could not be happier with their service. We met Trevor in Exeter to sort out our finances, wills and power of attorney for my wifes mother. Trevor explained in depth information concerning trusts, what kind of wills we should have and the process for applying for power of attorney. We had to contact Trevor or Nick on numerous occasions afterwards and they could not have been more helpful in sorting out our problems. Although they are a small firm they are big on customer service and providing the correct advice. We highly recommend Portcullis to anyone needing independant legal advice and a friendly approachable firm you can rely on. More...

verified
7 May 2020

Wills and Estate Planning

Excellent and easy friendly service

Portcullis Legals
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Reply from Portcullis Legals

Thank you Tim that is very much appreciated by all of our team here

30 November 2019

Nick was great helped us set up new Wills and we also set up LPA's following the birth of our first child.

Reviewed on Google Maps

15 October 2019

Wonderful service. Lovely company ethos. Super people . Highly recommended

Reviewed on Facebook

21 September 2019

Straight forward process, paperwork prepared at short notice, cannot fault customer service. Many thanks to Nick.

Reviewed on Google Maps

21 September 2019

My wife and I got brand new Wills and it was so easy, the process from start to finish was pitched so well. Nick who saw us was professional and he discussed everything thoroughly so we were aware of every option available to us. I highly recommend Trevor and his team. More...

Reviewed on Google Maps

19 September 2019

Friendly with a 5 star service, would definitely recommend them.

Reviewed on Facebook

7 September 2019

Myself and my partner have just made our first wills with Trevor at Portcullis. He made the whole thing very easy and straight forward, in a relaxed and friendly manner. Nice friendly, welcoming and professional service. More...

Reviewed on Google Maps

31 August 2019

We cannot thank Trevor & the team at Portcullis enough for the outstanding professional & friendly service provided recently. Excellent customer care which we will recommend to everyone. More...

Reviewed on Google Maps

28 August 2019

Excellent advise and speedy service in terms of getting the will process done and also great support and advice of whom to talk to on other legal matters after a rather torrid time. The team were considerate and effective and not only provide good service but good coffee too! More...

Reviewed on Google Maps

24 August 2019

We are so,so impressed with the excellent standard of comprehensive service from Trevor, he has far exceeded our expectations and we feel so grateful to have all our requirements put together,, huge thanks Trevor.

Reviewed on Google Maps

24 August 2019

Just a good experience all round ,we were so comfy with all our questions being fully explained ,from our first contact to the completion of all the required paperwork . Trevor and his team are so nice ,,,can very confidently recommend them ..... More...

Reviewed on Google Maps

23 August 2019

Just been in to sort out our Wills. Not the nicest of subjects but was made to be a very clear and easy process and customer service was ace! Thank you Trevor. X

Reviewed on Facebook

8 August 2019

I have had a new Will done and the price was very good ,the staff friendly and helpful and Trevor was very friendly too . I would highly rate them

Reviewed on Google Maps

23 July 2019

Another productive visit to Trev and his team. I cannot recommend this company enough. Professional, knowledgeable and always have the clients wellbeing at the centre of everything they do. highly recommended for will writing and any associated legal services. Keep it up Trev! More...

Reviewed on Facebook

2 July 2019

My wife and myself saw Nick to set up wills - he was extremely helpful and knowledgeable - would thoroughly recommend. Down to earth with a sense of humour is always helpful in these situations

Reviewed on Google Maps

30 June 2019

Sorting our Wills had been something that my partner and I had discussed for a while, but always kept putting it off.From the moment our enquiry was dealt with over the telephone, until the day we went in and signed our wills, the team at Portcullis were professional, explained everything in full (in simple terms) and their friendly approach makes the whole process extremely easy.

Reviewed on Google Maps

29 June 2019

We came to Portcullis because they offer a free will writing service, in exchange for a donation to St Luke’s Hospice. What a lovely thing to do! The Portcullis team were extremely helpful and we received a professional will, setting out our wishes as discussed. When I need legal advice in the future, Portcullis will be my first stop. Thank you! More...

Reviewed on Facebook

30 May 2019

Efficient, friendly and very knowledgeable.

Reviewed on Facebook

14 May 2019

My wife and I asked Portcullis to help us write our wills and we were very pleased we did. Appointments were made promptly, everyone had plenty of time for us, everything was explained in terms we could understand and we were encouraged to take time to reflect on any important issue. This was old-fashioned courtesy and friendly service at its best More...

Reviewed on Google Maps

14 May 2019

As they were forces friendly, I approached Portcullis Legals to write a will and finished up with a will, a power of attorney and a trust. Everybody was most helpful and Nick explained everything without any rush and has continued to be a help since and all for a very reasonable price. I would certainly recommend them to my friends and colleagues. Thank you. More...

Reviewed on Google Maps

14 May 2019

Great service from the team. Always professional.

Reviewed on Google Maps

29 March 2019

I asked Trevor and his team to assist me with the writing of my will. I found them to be thoroughly professional and very helpful and understanding of my needs. I would not hesitate in recommending their services to anyone. Thank you More...

Reviewed on Google Maps

27 February 2019

Wonderful company with experienced and very friendly staff. A truly customer focussed team.

Reviewed on Google Maps

28 January 2019

We found Trevor so easy to deal with. He listened to everything we were concerned about and it was sorted with absolutely no problem. We have no hesitation in recommending Portcullis to anyone looking to get their family finances in order. More...

Reviewed on Google Maps

28 January 2019

My wife and I plus had some legal work done by the team. The cost was lower than my local solicitor the process straightforward without any fuss. I would recommend them for providing a quality service More...

Reviewed on Google Maps

28 January 2019

We used Portcullis when the wife and i wanted to have our Wills done, when first meeting with Trevor and his team we were pleased with the
warm and friendly welcome that they gave,and as the meeting went on we quickly realized how professional they are too,so go to Portcullis Legals you will be glad that you did. More...

Reviewed on Google Maps

16 January 2019

As a client since the early days I can't fault them at all... Trevor is a star .... I'd recommend them to anybody

Reviewed on Facebook

15 January 2019

I had the pleasure some time ago of having Portcullis write my will. Trevor dealt with it in a very professional yet friendly manner, explaining anything I needed to know. He put me at my ease and nothing was too much trouble for him. I can wholeheartedly recommend this company. More...

Reviewed on Facebook

7 January 2019

A friendly atmosphere makes you feel at ease. Advice in plain English not legalise.

Reviewed on Facebook

28 August 2018

I would consider myself one of the luckiest people alive to Know Trevor Worth. He is quite literally one of the nicest, compassionate and genuine guys you will ever have the pleasure of meeting. What's great, is Trev carries all those qualities through his work and his fantastic team and is well respected by all who know him. I would and always do recommend Portcullis Law to everyone I know. They are the best to have fighting your corner. More...

Reviewed on Facebook

28 August 2018

Trev wrote my will for me. He is a lovely man and puts you at ease.

Reviewed on Facebook

1 August 2018

Can not rate Trevor Worth and his team enough. After calling, my aunt was offered a appointment within the week! Trevor was on time, polite and understanding. Everything was made quite clear to us and was extremely straight forward. We would highly recommend Portcullis to all! Thank you once again for everything, you helped make something daunting much easier for us. More...

Reviewed on Google Maps

23 July 2018

Being in the same industry I see many companies around the country via various training seminars and industry led meetings. I have to say Portcullis stands out like a shining star. Their professionalism their knowledge and their commitment to giving their clients quality advice, quality products and a quality service is to be admired. It is refreshing to see a company with the same values as ourselves operating so well. If I lived in this area, this is the company I would use. More...

Reviewed on Facebook

28 May 2018

The team at Portcullis Legals are always a pleasure to work with. They understand the importance of planning for the future so you can look after your loved ones after you've gone. They are true experts in what they do and it's really clear to see why the business has won so many awards. More...

Reviewed on Google Maps

15 April 2018

I contacted Portcullis to get a will drafted for myself and my partner and Nick and the team were extremely helpful from start to finish. Nick answered all my questions promptly and was very patient when we needed to make some last minute changes. I would definitely recommend Portcullis for a knowlegeable, efficient and friendly service. More...

Reviewed on Google Maps

12 April 2018

Overall excellent service with very friendly and professional staff - nothing was too much trouble. Would definitely recommend!

Reviewed on Google Maps

14 March 2018

It's never pleasant thinking about your own death or your spouse's, but you have to think about your kids and what happens to them. Nick was really helpful and gave us excellent advice. The service was quick and professional. Thanks so much for giving us peace of mind! More...

Reviewed on Google Maps

6 March 2018

My wife and I visited Portcullis Legals to make a will where we were looked after by Trevor Worth. He was totally professional, engaging, relaxed and made the whole process progress with ease. From my initial phone call the staff have been outstandingly efficient and flexible in helping us make an appointment after normal working hours. I would definitely recommend this company based on our visit today. More...

Reviewed on Google Maps

30 January 2018

After the birth of my first child it was time to organise my affairs. Nick explained everything really well to help us understand our options and quickly put everything we needed in place. Happy to recommend.

Reviewed on Google Maps

27 January 2018

If there was 6 stars to give I would have given them. Trevor has dealt with my wife & i's wills very professionally with the knowledge & experience of 30 years in the business.
Not only is Trevor good at what he does he is a very nice person & made us feel at ease & with a good sense of humour. I would highly recommend using him when needing to sort out a will.
More...

Reviewed on Google Maps

2 November 2017

Trevor and the team do a fantastic job, a great happy helpful team who know what they are talking about.

Reviewed on Google Maps

26 June 2017

Trustworthy : Efficient : Customer Focused

These three traits sum up my recent experience with Portcullis Legals. Having waited far too long to organise our wills, my husband and I met with Portcullis Legals to start, what we thought, would be a long winded, full of legal jargon, process. How wrong we were! Certainly we had to answer lots of questions and needed certain aspects explained to us (in non legal jargon!), as well as explain our personal wishes, but this was the hardest the process got! It was so simple and we had the draft copies in our in-box a few days later for us to review. Once these had been agreed, we then went into the branch (out of our normal working hours - another nice touch from a business that prides itself on being different to the run of the mill legal profession), for the documents to be witnessed; and that was it!

I cannot recommend Portcullis Legals highly enough and, if like us, you are putting off writing your wills, take comfort in the fact that if you choose this trustworthy company, the journey will be efficient and customer focused from the outset!
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Reviewed on Google Maps

19 May 2017

We couldn't be happier with the service we have recently received from Portcullis!
Trevor guided us through our first wills and made us feel at ease and secure during the process.
The service was extremely professional and quick, and we would have no hesitation to recommend Portcullis to our friends and family.
Thanks again Trevor!
More...

Reviewed on Google Maps

20 April 2017

First I want to say a big thank you to Trevor (CEO for Portcullis) for his help in writing my Will.

My Will was initially being prepared by a new junior member of Portcullis, but things were not progressing as they should. The moment Trevor was alerted that there was a problem, he apologised profusely and immediately took over, anxious to resolve the situation. He could not have been more helpful, and really did go the extra mile to put things right. And very soon my completed Will was with me, all written to my satisfaction.

It's for certain that in ANY company, things DO sometimes go wrong but I think a company should not be judged by what went wrong, but by what they do to put things right, and in this instance Portcullis (Trevor) exceeded all expectations in a professional and friendly manner. Therefore I am more than happy to recommend Portcullis as (especially) in the unlikely event of a problem arising you can be confident that everything possible would be done to resolve it.
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Reviewed on Google Maps

19 April 2017

Trev has supported me for a number of years with a vast range of sensitive and personal issues regarding finances, wills and the aftermath of bereavement. He has always been highly professional, showing empathy and ensuring that any concerns or worries I have had during a highly emotive time have been dealt with smoothly and effectively. So many times he has said, "its all okay, I'll deal with it" and has never let me down. Highly recommended if you are looking for a service that has your best interests at heart. Thank you Trev and your team... the term "legend" comes to mind! More...

Reviewed on Google Maps

16 March 2017

I cannot say a big enough "THANK YOU" to Trevor for all your hard work, help and advise regarding my mum's estate. Your knowledge and professionalism is second to none and it has been an absolute pleasure to deal with you! Today your hard work paid off, thank you so much!! More...

Reviewed on Google Maps

Q&As

It's all about the people for us. Providing real down to earth friendly advice on something that is so important, but not necessarily top of everyone's list to talk about. We get real satisfaction from the feedback our clients give us.

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