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P

PlumbProud

Northampton

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About

Bathrooms, boilers and domestic plumbing and heating services

Reviews (4)

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1/5

4 customer reviews

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8 August 2023

I don’t give them any stars as I ordered a boiler from them and paid £1000 deposit, they stalled me for nearly three weeks and then nobody turned up today the installation day, I’ve tried calling the office and mobile, have even sent an email to three different people, nobody has got back to me and I realise now that it’s all a scam. I will be contacting trading standards and advice people not to go anywhere near them, they are fraudsters and stealing people hard earned money, why haven’t the law done anything about them ? More...

23 March 2023

Absolute shambles of a company, as soon as hey have your money thats i. Installation incomplete and left in manufactures works as UNSAFE. No returned phone calls and then just ignored. The sub contracted engineer ( they dont have any of there own ) has now admitted that they installed the wrong boiler and he wont return as they wont pay him. Please Please do some research before employing these people as you will then not make the same one I have done and then have to fork out to get there work rectified. More...

17 November 2022

This company is incompetent I had a new boiler fitted 05.11.2022 and I have no heating .they don't want to know keep calling Them and get answer phone saying they will call back but I don't hear anything.

29 April 2021

My grandma got conned out of £15000 by these guys and they wont even send a work man to finish the job.

She is 80 years old and spent £15k with these looser. We are now in process of taking them to small claims court.

They turned off bad reviews on Facebook after i deleted my last one as they "promised" to resolve my grandmothers issues. THEY DID NOT

Work was done substandard and i would recommend using anyone else but these cowboys.

Sam and Kevin the owners both told me to take them to court when i asked for help over Christmas.

I have included photos of the substandard work and you should avoid this company unless you want to pay another company to come fix it as they refuse.

Colin the salesman will sell you things they don't deliver on.
Kev is the head of the wild west himself a proud plumber watchdog would be proud of.
Sam is a compulsive liar who seems to wipe his dads arse after the mess he causes.

The receptionist is a liar and none of them took responsibility for my grandmas work.
Here is just a short list of problems they have left us with and refuse to fix-

Grout in bathroom fallen out.
Tiles not lined up and not level
Shower fittings loose
Grout at the end of bath falling out.
Tap fitted in wrong location (not over drain?!?!?)
Bath doesn't meet with the adjoining unit
Tiles where not trimmed correctly
Tiles are out of line on one wall completely
Tiles are nearly 20mm out of level
Toilet needs to be completely removed to changed toilet seat as they fitted the wrong toilet.
Radiators fitted around the house are ALL different heights even in the same room they look atrocious.

We gave them over 4 months to resolve what they called "snagging" and they just sent 1 person and was told to F-off by Kevin the owner.

We will see them in court and i will update here when i get more news.

DO NOT USE PLUMBPRIDE
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