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Payne Associates

Birmingham, City and Borough of Birmingham

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5/5

149 customer reviews

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20 December 2019

We chose Payne’s due to their immediate response at point of ‘request for valuation’. Chris was thoroughly professional throughout, backed up by Leah, who delivered a perfect service. I couldn’t fault Payne’s at all. If I had a question it was answered immediately, if I didn’t contact them, they kept me up to date out of courtesy. Brilliant team. Would recommend 100%. More...

Reviewed on Google Maps

19 December 2019

Great service from Chris and Leah who helped us have a really quick move and just before Christmas!!

Reviewed on Facebook

27 November 2019

Fantastic service from beginning to end. We had valuations from other estate agents but we felt very confident with Donna. Great local knowledge as well as professional and friendly. Siobhan was our main point of contact after that and she was amazing. We had a few problems along the way but she was always so positive and helpful. Would definitely recommend Paynes for their outstanding professionalism and customer service - always with a smile. More...

Reviewed on Facebook

26 November 2019

After viewing several properties with a number of agents in Coventry, when it came to selling our own property we knew we wanted to go with Paynes. Everything has been made easy and simple, from the photos, viewings, offers and moving. I’d definitely recommend them. More...

Reviewed on Google Maps

26 November 2019

Highly reccomend Payne Associates. Very helpful, friendly and knowledgable staff, kept me in the loop constantly and had a sale agreed for my property within less than 2 weeks. Thanks for all your help!

Reviewed on Google Maps

23 November 2019

I have recently rented a property through payne associates . Their service is prompt and very good .

Reviewed on Google Maps

13 November 2019

I have recently sold my house in Coventry and used Payne’s Estate Agents to do so.Absolutely outstanding service from valuation to completion. I can’t recommend Payne’s Estate Agents highly enough.Unlike the other horror stories you hear of Coventry estate agents, Payne’s simply could not do enough.Vicki, Aaron and Paige worked tremendously well as a team and Vicki in particular was instrumental in ensuring the process was completed in a smooth and timely manner.I would recommend Payne’s Estate Agents to anybody looking to sell, rent or buy.A friendly team that offer ongoing advice and support throughout the process!Well done Payne’s! More...

Reviewed on Google Maps

13 November 2019

Very nice nice service, staff is very cooperative and helpful. Harpreet riar

Reviewed on Google Maps

13 November 2019

I purchased my first property through Payne’s. I dealt with Leah throughout the whole transaction and was blown away at the lengths she went for me. If I emailed her first thing, she would solve the problem or obtain an update straight away. Nothing is too much hassle for her and I felt that I did not need to chase for an update with her as she was always on top of everything. She is an asset to the team and made the whole process extremely easy. Leah has most definitely Set the highest of standard. In my job I deal with estate agents daily and quite frankly, would you only trust Leah to sell my property. More...

Reviewed on Facebook

6 November 2019

Very happy with our experience so far.

Reviewed on Google Maps

6 November 2019

Leah, Chloe, Jon and the rest of the team at the Walsgrave Road office were brilliant when I recently sold my house. It was 15 years since I last moved so lots of things had changed. Jon gave me some great advice about what work I should do before putting the house on the market, and what work was unnecessary. Leah and Chloe helped me manage the viewings and the property sold STC within 2 working days! Leah supported me through the process after accepting the offer until completion, and was particularly helpful and calmed me down when I became anxious part-way through. As I was also looking to buy I had first-hand experience of other local estate agents and realised that I had definitely made the right choice with Payne Associates as their professionalism and attitude was second to none. I have no hesitation in recommending them to anyone! More...

Reviewed on Facebook

27 October 2019

A top quality agency - very professional and helpful.I strongly recommend people looking for a house/flat to rely on Payne Associate services. Had really no problems at all from the initial to the moving-in step. Again, great job Payne Associate! More...

Reviewed on Google Maps

27 October 2019

Fantastic independent estate agents. Sold the house within a week. Leah was our main contact and she was amazing . On the ball and kept us up-to-date throughout the process. I am very particular and Leah was too, the whole team deserve a big thank you from us and hope you enjoy the pressie I left you. I Highly recommend Payne Associates. More...

Reviewed on Google Maps

14 October 2019

Very efficient and helpful. Paige kept us informed every step of the way.

Reviewed on Google Maps

14 October 2019

When the time same to sell our property we contacted 3 estate agents but were immediately impressed by Jon's enthusiasm when he visited us. We also liked Payne's physical as well as on line presence and were delighted by the info pack they prepared.We received an offer within 24 hours of putting the property on the market, and completed 12 weeks later.Leah and Jon were a joy to work with, friendly, professional, helpful and always on the ball.I would highly recommend the company. More...

Reviewed on Google Maps

10 October 2019

Amazing people very helpful and yes I would use them again

Reviewed on Facebook

24 September 2019

Very professional and easy sorting out the paperwork!The flat was extremely clean and the team was very professional with my queries.Thank you

Reviewed on Google Maps

21 September 2019

Rented a house recently , letting process of Payne Associates was good . They helped with all the procedures from the start.

Reviewed on Google Maps

7 September 2019

I am a landlord who has recently started using Payne Associates. I find them extremely helpful and solve issues promptly. I have used a number of other Estate Agents in Coventry over the past 10 years but find Payne's seem to highlight some real finer details . When putting a new property on the market they will give helpful notes on future issues the property may have before it goes on the lettings market. This is a real breath of fresh air as its infinitely easier to action these while the property is vacant. Also we are sent exact dates/times of viewings the property gets so we can pre-empt this and make sure the property is tidy throughout. This sounds like such a basic thing but in my 10 years of letting properties I have never had a estate agent keep me so in the loop. More...

Reviewed on Google Maps

22 August 2019

True Professionals - Daniel and Team. We have recently moved to a rental property, Paynes were very helpful and responsive during the process. Fantastic team and amazing service. More...

Reviewed on Google Maps

22 August 2019

We had a great experience with payne associates . They are very professional and very helpful.

Reviewed on Google Maps

22 August 2019

Payne Associates have fully managed the let of 2 of my properties for a few years now and the service I’ve have from Gary in the property management department, and John with the relets has been first class. Both have been efficient in coming back to me and always given me the best advice. I wouldn’t hesitate in recommending their services. More...

Reviewed on Google Maps

22 August 2019

Leah was brilliant at Payne Associates Walsgrave Road. Always kept us informed as to what stage we were at in the buying process. Would definitely recommend them.

Reviewed on Google Maps

15 August 2019

Excellent professional service and communication from valuation to sale completion from all staff. Special thanks to Donna and Siobhan for their local market knowledge, advice and experience.

Reviewed on Google Maps

15 August 2019

Very professional Letting Agents, helped market our property. Their correspondence during the process was amazing. Kept us informed every step of the way. The marketing on their website was very impressive, the flat was let very quickly. More...

Reviewed on Google Maps

8 August 2019

I have had a very pleasant experience with Payne Associates so far, they have been very professional and quick to respond to my queries. I would highly recommend.

Reviewed on Google Maps

1 August 2019

As a landlord I cannot speak highly enough of the service received from Payne Associates. In particular the support we have received from our property manager. He has ensured that our tenant is happy and our property is well maintained, without doubt the perfect outcome. I thoroughly recommend anyone looking to rent either as a tenant or landlord to consider Payne Associates. Richard Dolinski More...

Reviewed on Google Maps

1 August 2019

Payne Associates have managed my property for over 15 years now. They have always been 100% helpful and professional. Always responded quickly to any problems I have had, and in fact, not so long ago I had a massive problem with my flat which was quite worrying. I left everything in Payne's hands and they dealt with with it all. I cannot recommend them enough. Jacqui More...

Reviewed on Google Maps

30 July 2019

Excellent service provided to myself and my partner. John Buckby made the entire renting process easy and simple and gave us the confidence to know that we were getting what we needed. All paperwork was extremely simple and made the entire process easy to understand. Thanks! More...

Reviewed on Google Maps

30 July 2019

We have used Payne Associates for the complete journey of management agents of a rental property through to the valuation , surveying and sale of property. They have been very professional at every juncture and willing to go the extra mile to ensure customer satisfaction. I have already recommended them to my frends and family. More...

Reviewed on Google Maps

29 July 2019

Amazing through from the viewings to move in day! The staff are friendly and helpful and quick to respond to any questions and to help resolve any issues. We couldn't be happier! Thank you! Also id like to mention that John was so helpful and made the move so much easier for us! More...

Reviewed on Google Maps

23 July 2019

We had an awesome experience with Payne associates. We saw a couple of houses to rent in Coventry and all their houses were in immaculate condition. MR. John was very good all the time. He helped us in finding the perfect home and took no holding deposit like a few other agents. All the paperwork was sorted in just a couple of days and the whole process was stress free. I really recommend Payne to anyone who is looking to move. More...

Reviewed on Google Maps

16 July 2019

I had excellent service and speedy turn around in my move. Olga and the team made the process as smooth and painless as possible. Recommend Payne’s for anyone looking to rent in the Coventry area. More...

Reviewed on Google Maps

16 July 2019

Paynes is made by Daniel and Gary, there service is prompt, reliable, accurate and thoroughly professional. I wouldn’t hesitate recommending them. Thank you

Reviewed on Google Maps

30 June 2019

Payne were very helpful and responsive with our new rental property. The only issue we had was with their referencing company taking a while to sort certain things which was of course out of Payne’s control. But Payne worked so hard and as quick as they could to chase the problems away! Overall couldn’t fault them as a letting agency. More...

Reviewed on Google Maps

30 June 2019

Leah and John were superb and very easy to deal with. Always contactable, and always keeping me updated. Could not fault them in any way! Will be using Payne Associates in future. More...

Reviewed on Google Maps

21 May 2019

I've bought a couple of properties now through the guys at Payne Associates. Jon, Tom and Leah are all really professional and quick to let me know about properties that are coming on to the market.

Reviewed on Google Maps

14 May 2019

Friendly and professional.

Reviewed on Google Maps

4 May 2019

Payne Associates recently sold my house in Coventry. I was very impressed with how they presented my property, with a 1st class description and photographs. Tom and Leah are on the ball and you could not ask for more from an Estate Agent - great people. My only small quibble ( which I'm sure applies to most other Estate Agents ) is that they fail to make clear that the prices they quote do not include vat - I would prefer to have the full & complete price 'upfront'. Other than that, I would have no hesitation in recommending them. More...

Reviewed on Google Maps

4 May 2019

Recently brought a house using Payne Associates, and they were really helpful and good at communicating when going through the house sale. Because of the circumstances with the sale (from a large building company) there was limited knowledge about the house itself. This was not down to paynes themselves however. Overall good service. More...

Reviewed on Google Maps

24 April 2019

Outstanding from start to finish. Professional, proactive, generating lots of viewings and interest. Siobhan in particular was super efficient, enthusiastic and a pleasure to deal with. She kept us fully informed every step of the way and made the whole process easy. More...

Reviewed on Facebook

4 April 2019

Great service throughout the completetion of the purchase of our new property.

Reviewed on Google Maps

4 April 2019

Leah and the team at Payne were superb. I sold my house in the UK from Australia and it was an easy and efficient process working with their team.

Reviewed on Google Maps

4 April 2019

Amazing service from Payne’s mainly Aaron Dreelan. Top bloke, very professional and kept me informed all the way through my sale. Would highly recommend. Cheers for your Help Aaron and everyone at Payne’s More...

Reviewed on Google Maps

4 April 2019

Fantastic service from Payne's for my first time buy, despite taking longer than expected for reasons beyond their control. I was constantly updated and received prompt responses to any queries. A special thanks to Aaron for his friendly, professional service and continued hard work throughout the purchase. It was much appreciated! More...

Reviewed on Google Maps

4 April 2019

Payne are absolutely hands down the best estate agents I've dealt with. I cant thank Aaron enough for all of his help, knowledge and prompt replies.

Reviewed on Google Maps

22 March 2019

A big thank you to Siobhan and Vicky for their excellent service regarding the sale of my house. Efficient, informative and lovely to deal with. Thanks again x

Reviewed on Facebook

7 March 2019

Leah and the team are superb. I am based in Australia and sold my property through Payne Associates. They made the whole process easy and efficient.

Reviewed on Facebook

4 March 2019

I have bought and sold before and thus I can say that Payne's are probably one of the most genuine and polite teams I've have come across. They were always on the ball with updates and actioned things efficiently. Jon showed me the property and was always responsive when we came across some stumbling blocks. Leah was friendly and helpful and this made it it an all round pleasant experience.Many thanks! More...

Reviewed on Google Maps

4 March 2019

Payne Associates handled the sale of one of my rental properties. I dealt with Tom and then Leah, who were both pleasant and easy to work with. Communication was good, and they helped with various issues in connection with the house, which helped as I don't live in Coventry. More...

Reviewed on Google Maps