Haslemere, Surrey
Our lives are now so dependant on technology that we expect it to work, and more - we expect the various components to work together. However, this is not often the case - even Apple’s oft touted “end to end control” does not work as many users expect.
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18 customer reviews
sorin daniel
This guys are the best; always ready to help,knowledgeable, efficient,polite. Really good customer service, very easy to get in touch with them . Thank you for your support.
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Roger Williams
I was having trouble with my computer at home for some of my Daughters stuff and the Guys at Paac IT linked to my PC remotely and sorted it straight out for me and this was at 9pm! Absolutely brilliant service!
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Sarah Welsby
So helpful, we have used PAAC IT Ltd on several occasions now for our personal use laptop and also when having difficulties with a social media 'issue' - the guys are super patient, thoroughly recommend.
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MH Klein
Really impressed by the speed and professionalism to sort out some complex issues on my laptop. Will continue to use their services.
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Lara Matthews
1st Class company with brilliant work shops, found the GDPR extremely informative and useful. Thank you so much. Highly recommend.
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Oliver Hill
Fantastic Service, always happy to help you no matter how big or small the problem. Would high recommend!
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sara mason
It's very easy to write a glowing review about service when everything goes to plan, but when there is a hitch and it is dealt with as quickly, professionally and politely as the problem I had, that's when it's worth writing a review. They clearly care about their business and their customers and did everything to make sure things were resolved to my satisfaction. Thank you again More...
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Adrian Brown
PAAC IT's attention to detail and speed of service means that they are the perfect IT partner for small to medium businesses locally. And for growing businesses their flexibility if vital. More...
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Barb Witt
I would highly recommend PAAC IT. They built an excellent website for my ministry and are personal, knowledgeable and accountable. I have found them to be people of integrity. More...
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David Jessup
Great stuff! I needed a new screen for my laptop which was hard to source but PAAC found one.
Better still they kept me informed regularly.
Darren and team in Midhurst called me to tell me exactly what was going on. I never had to chase which was a joy to me.
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Tania Cracknell
We have been using your firm for several years now first in Midhurst and secondly from your other shop in Haslemere- we have bought our Laptops and printers and all other pc equipment from Richard- and we are so pleased with this firm -they are always extremely helpful and pleasant- a great firm to deal with. Thank you Richard.
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Sarah Matthews
Laptop died and was newly resurrected over Easter by Connor and Darren! Very helpful and professional service, good value for the new laptop, and I would thoroughly recommend their service.
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Kate Boxer
Connor and Darren could not have been more helpful , reassuring and efficient
in restoring my computer back to life after it crashed .
I am delighted and shall recommend them to any one in a similar situation.
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Andrew Chaplin
I have used PAAC IT in Midhurst for several years and have received consistently excellent service (in particular from Connor Brett) in terms of technical advice and repair and installation of software on my PC.
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Helen Claxton-roper
I would like to write a personal thank you to the staff at the Midhurst office for their reliable and courteous service. They are so helpful and extremely knowledgeable in dealing with a wide range of issues from computer servicing to internet advice, and support. I recommend them highly. Thank you. More...
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D Smyth
I have been using the services of paac for over two years. During this time I have found the staff to be courteous, understanding, and very efficient.
I have received first class service on each and every occasion – from keeping my ancient computer running, to advising and supplying a suitable replacement when it eventually crashed.
All my transactions have been with the team in the Haslemere shop where Richard, Mark, Darren and Oliver have addressed my computer difficulties with great patience and kindness. To them I am eternally grateful.
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Henrietta Paterson
I am very un-techy and would highly recommend PAAC IT. Always friendly, helpful and prompt, they always answer my follow up questions in a non-patronising and cheerful manor, no matter how stupid the question!
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Martin Lester
Badlydamaged hard drive and unable to boot up. PAAC provided a professional and fast service to get the poblem sorted. Richard also resolved a conflict on my wife's laptop when syncing with her mobile. Totally happy with their service and knowledge of the issues. More...
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What do you love most about your job?
At PAAC IT we are passionate about delivering IT with personal service. It is at the heart of everything we do. From the initial meet and greet, through consultations and delivery. We take the time to truly understand you and your business so that we can give honest, impartial advice in a language that is clear and understandable.
What inspired you to start your own business?
In my experience both as a buyer and user of technology and working for another PC company I felt that there had to be a way to deliver a better service. So I did it myself and set up PAAC-IT. I thought long and hard about what was needed and missing from the current companies and talked to many friend and colleagues. In 2009 I founded PAAC IT and we have been delivering outstanding personal service ever since.
Why should our clients choose you?
We provide our services at a personal and in-person level. Although the web and Internet are great - sometimes its just wonderful to talk to someone that's interested in you and being with you to hold your hand as you get things sorted out.
PC Repair
Repair of software and Hardware problems. We offer fast friendly service. We pride ourselves in our customer service, and aim to explain all work in clear easy to understand terms.
MAC Repair
90% of our Apple Macintosh repairs are carried out onsite and completed within 24hours!
Remote Support
Using the latest in secure encrypted remote support software we can log into you computer, share your screen, and help resolve technical issues without taking your computer away.
On Site service
We have repair technicians able to visit your home or business the same day as reporting the fault. We cover a range of equipment, from POS, Servers, Workstations, Printer, Routers to iPhones, iPads and so much more!