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Online Fence Supply

Forest Lake, South Carolina

(41)
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5/5

41 customer reviews

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2 August 2021

1st an entire section of fence showed up wrong. They fixed this and sent the right one. We bought our fence late last year, and didn't start it until this summer. We attempted to inventory the parts when it arrived (how we found the incorrect fence) and thought it all there. We didn't have room to unpackage it if we weren't going to use it immediately, as it's nicely wrapped on a pallet. When we finally unpackaged it, we found that only one 12ft (2x6ft sections) drive-gate was sent. Due to the way the man-gates were packed, we mistaked as the 2nd drive gate. While I know it's been a long time - I have photos of when it arrived on pallets and now unpacked, yet they refuse to supply the drive-gate I paid for. I suggested that they calculate how much that pallet should have weighed and then look at the shipping slip and they'll see that it doesn't match. She just insisted that it said it shipped. It also said the correct fence shipped the 1st time, so their accuracy isn't great. More...

31 October 2019

I'm giving them 5 stars even though I received one gate section with some scratches because they quickly agreed to compensate me and overall I am extremely happy with the quality of my fence and gates. I also received my order in a timely manner. My husband and I installed everything ourselves. The process was pretty quick and easy. Thank you Online Fence Supply...we love the way this has enhanced the look of our property. More...

Reviewed on Google Maps

13 October 2019

Website ordering made simple! I like it, thumbs up guys!

Reviewed on Facebook

1 October 2019

they were affordable and fast. when the shipper damaged our fence they quickly solved the problem and also offered paint to help. very quick on emails. will definitely use again. More...

Reviewed on Facebook

30 June 2019

Great prices, professional people that helps with your project .from ordering to answering questions on the how to do...

Reviewed on Google Maps

30 June 2019

Quality fencing, posts, caps, and delivery person

Reviewed on Google Maps

18 January 2019

Phenomenal customer service and superb workmanship. Received my order on schedule and in perfect condition. Packaging of fencing was the best I've ever see. Major kudos and thanks from me to all the Online Fence Company Team! More...

Reviewed on Facebook

7 December 2018

We ordered an aluminum fence as well as a vinyl handrail. Both were very easy to pick out from the website and despite our hesitation of ordering without first testing the material, both were of very solid quality. There were a few mixups regarding some of the components we initially received but each time, Customer Service (shoutout to Chris) was very accommodating, patiently determined the source of the issue and resolved it in a timely and efficient manner. Thank you Online Fence Supply! More...

Reviewed on Google Maps

9 October 2018

Great products and customer service, Lucy was fantastic!!

Reviewed on Facebook

7 September 2018

I am amazed at the first class level of service! I didn't think companies like this existed anymore. I would highly recommend Online Fence Supply to anyone in the market for fence materials.

Reviewed on Google Maps

12 August 2018

Great quality product, quick delivery, clear instructions. I'm very happy that I chose Online Fence Supply

Reviewed on Facebook

12 August 2018

I work for this company and they are such amazing people . They go to all lengths to make sure the customer is happy

Reviewed on Facebook

12 August 2018

Perfect experience. Painless from beginning to end. Debbie and Lucy are great to work with!!!!!!!!!!!

Reviewed on Facebook

12 August 2018

Best customer service ever. Lucy is awesome!!!! They called me back ASAP!!

Reviewed on Facebook

12 August 2018

We got our gate from on line fence supply and it looks wonderful!

Reviewed on Facebook

12 August 2018

Great Customer Service Experience. Lucy was a pleasure to deal with, took the time to explain options and features. Overall, can't find anything that wasn't above standards, including the product received and very fast shipping. I would recommend them to anyone shopping for a nice looking product, at the right price. Thank You. More...

Reviewed on Facebook

12 August 2018

I just installed about 400 linear feet of Style A residential. The fence went together great. I saved about $1000 getting the fence from Online Fence Supply. I would recommend this company to anyone. More...

Reviewed on Facebook

12 August 2018

Great company to work with, very quick shipping, Lucy in sales was so helpful to any questions we had. Very competitive prices too!

Reviewed on Facebook

12 August 2018

For DIYers, Online Fence Supply, from beginning to end, was the perfect experience. Lucy and Chris were VERY helpful educating me and patiently helping me to decide our needs. The order was filled out wonderfully; and the delivery was on-time and in perfect condition.
I would recommend Online Fence Supply to everyone!
More...

Reviewed on Facebook

12 August 2018

We've had our fence for 2 years now, ordering was simple, shipping was right on, and the fence has held up perfect. I shopped around at our local Home Depot and Lowes. The prices were cheaper here and there were more options. 3 gates, 50 sections and 51 posts. More...

Reviewed on Facebook

12 August 2018

So far I'm more than pleased on the products that I have gotten. I ordered some fencing with some gates and I can not tell you how of an amazing job these guys have done. The fences come from a fine high quality material, built and welded with good care. I did not have any problem or complains for them, my order came in good conditions. Also their service is great and quick. Therefore I am very satisfied with their product and service. Thank You!!!! More...

Reviewed on Facebook

12 August 2018

OFS is a great Fencing Supplier with quality products. I purchased a large amount of aluminum and vinyl fencing from this company recently and it worked out great. They completely answered all of my questions before I made the purchase. They hurried my order for me as I had scheduled the project and needed the materials quicker than they typically assemble and ship orders of this size. A few items were missing from my order and one gate had slight damage done to it by the shipping company. I made them aware of the damage and missing items and they shipped the items immediately! Thanks to Debbie and Lucy for the great customer service! Well done More...

Reviewed on Facebook

12 August 2018

Lucy helped me out a great deal with my order. She always responded in a relatively quick fashion too. I did receive my order undamaged even though it didn't come wrapped per their website. I've installed a section of fence and it looks great. Shipping was a little bit of a mess and I got my fence 3 days later because they didn't have a semi truck available with a lift. I think that's more an issue with the shipping co. But my fence was safe and sound.
Now for the, to be improved. My order wasn't correct. Everything was accounted for except 2 4x4 post caps. They sent them out right away at no charge. They were the 2x2. So Lucy sent me out the right ones at no charge. A few of the posts were light on the powder coat that looked like a bare stripe on one side. This can be improved as I powder coat for a living. Another post had aluminum shavings under the powder coat finish. All they have to do to increase quality tremendously is blow out the shavings before powder coat and before shipping. The shavings did scratch some of the posts. Not really noticeable. I was compensated and with their great pricing I would still order from them again.

Bottom line is they have great prices, pretty good quality, could make some adjustments, great customer service, and they took care of me hassle free.
More...

Reviewed on Facebook

12 August 2018

The quality and service was exceptional. I worked with Chris Ford who did an excellent job ensuring we were 100% satisfied! We were quoted $3000. by a local contractor to replace 30 feet of fence with a lower quality product. Our total cost with Online Fence Supply - $750. Thank you so much, Chris! More...

Reviewed on Facebook

12 August 2018

I actually haven't purchased yet, but I plan on doing so in the next week or two. I will say that Chris at Online Fence Supply is super helpful. I've never ordered fencing before (or installed one for that matter, should be a cool learning experience) but I felt confident about my choices after calling in. I was told they would double check that I ordered everything correctly and would send me a free sample. Looking forward to receiving the sample and deciding on a color. So far, really great experience and they definitely go out of their way to make sure their customers get answers. More...

Reviewed on Facebook

12 August 2018

Ordered about 100 feet each of Vinyl Privacy Fence and Black Aluminum fence. Both were excellent quality, and the gates were very well done. Very happy overall, shipping was little slower than I expected and there were 2 pieces missing from the original order (out of 400+ pieces total), but they made it right. More...

Reviewed on Facebook

12 August 2018

Such incredible customer service, I'm so impressed with this company! It's so nice to call a business and they pick up their phone and email you back right away. I ordered tons of fencing equipment and was really happy with the high quality of everything. It was easy to install and looks amazing in our front yard. I would highly recommend using this company to anyone. More...

Reviewed on Facebook

12 August 2018

A great company! High quality products at good prices with excellent support. Thanks!

Reviewed on Facebook

12 August 2018

Great service. I purchased 520 linear feet of fencing and they made sure I had all pieces necessary to complete the fence.
Shipping was a little slow but fence arrived in perfect shape and all pieces.
Without a doubt, I would buy from them again
More...

Reviewed on Facebook

7 June 2018

This was a great experience from start to finish!!! The sales team could not have been more helpful in helping us select the product that best fit our family needs. The delivery was on time and the driver could not have been nicer. I would highly recommend Hudson Fence to anyone looking for a fence for the home. More...

Reviewed on Google Maps

7 June 2018

Amazing place!

Reviewed on Google Maps

7 June 2018

I recently made a small order. Just a few pieces for a repair on an aluminum fence around my pool. All of the pieces were extremely easy to find on their website and ordering was a breeze. Parts were shipped quickly and packaged well. I did have a couple questions during the process and customer service responded very quickly and were super helpful. Will use this company and recommend for any future fencing needs! More...

Reviewed on Google Maps

7 June 2018

I purchased from Online Fence Supply in January 2018 for my Pool Fence. Their product is great! My wife absolutely loves the Fencing. We had a few damages to our product when it was shipped to us, we called Customer Service and they couldn't of made the process any easier for us. They had our damaged items shipped back out to us within a couple off days. My wife and I are very happy we bought our Fencing from Online Fence Supply. who knew you could buy great quality Fencing online. Overall we had a really good experience with this Online Company. Thank you Online Fence Supply! More...

Reviewed on Google Maps

7 June 2018

Good products, friendly customer service but terrible shipping. Had two shipments of fence sections sent to my house and both were damaged. Took me over an hour to straighten one section and used it on the back corner of the lot. When I contacted customer service they said they couldn’t be responsible for the freight company.I’ll pick my orders in person from now on.Update-I changed my review of the company since they refunded my shipping but, in retrospect, they do have good products and the customer service folks do go above and beyond to make things right when they can. See their comments below. More...

Reviewed on Google Maps

7 June 2017

Outstanding in every way. I installed about 220ft of their Style C residential fencing with 2 gates. Everything went smooth as can be. My neighbors were so impressed that they will be ordering soon also. More...

Reviewed on Google Maps

7 June 2017

I am a frequent buyer from Online Fence Supply. They are the best supplier that I have dealt with. Customer Service is the top notch. I have had a couple late orders but have been compensated as well as a few missing items that were just missed. In my experience Online Fence Supply is quick to replace any damaged or missing items with no questions asked. More...

Reviewed on Google Maps

7 June 2017

Chris and I are partners and I have to say that we are both satisfied with Online Fence Supply. They have always handled all issues in a timely manner. They have great support on the phones that can pretty much walk you thru any situation you come across. Talking to someone can be hard sometimes but I have learned to leave a voicemail and they will get back in touch with me usually by the end of the day. I would highly recommend this company to anyone that is looking for fencing. More...

Reviewed on Google Maps

7 June 2017

I purchased my fence from Online Fence Supply and could not be happier! Customer service was great and my order was ready in a reasonable amount of time. They also answered my calls on a Saturday to help me with the install process! I highly recommend them! More...

Reviewed on Google Maps

7 June 2017

I had a very pleasant experience. My only complaint was that my shipment took a little longer than expected but after speaking to the company they were more than helpful and even gave me a discount off my product! Wonderful company, I have and will continue to recommend Online Fence Company to everyone I know who needs a new fence! More...

Reviewed on Google Maps

7 June 2017

I had an amazing experience with them. I ordered a fence from them and it was delivered in a timely manner. When my fence was delivered it was missing a part. The customer service was great. They reviewed my order and were able to send me the part that was missing. I would recommend them to anyone that is looking to get a fence!! More...

Reviewed on Google Maps

7 June 2017

I had the best experience with Online Fence Supply! The costumer service is wonderful and my fence supplies were delivered in a very timely manner!

Reviewed on Google Maps