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Old Flatts Farm Pet Crematorium

Treeton, Rotherham

(112)
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Reviews (112)

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5/5

112 customer reviews

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25 April 2024

We phoned Old Flatts Farm after the sudden passing of our beloved Maggie. From the first conversation we had with them we knew they were the right choice for us.
The farm itself is set in a beautiful location and as soon as we arrived (20 minutes early), we were greeted by the most warm and sympathetic staff who couldn’t do enough for us.
Maggie was taken and placed in their beautiful chapel of rest where we were allowed to spend as much time as we needed to say our final goodbyes to our wonderful dog Maggie.
The cremation was completed within 24 hours and when we went back to pick up her ashes the staff were again fantastic with us and the urn and card they gave us was beautiful. We truly can’t recommend their service highly enough!!

Thank you so much.
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1 March 2023

My fur baby sascha passed away on her 13TH birthday .The people /staff at old flatts farm crematorium ,were very kind ,gentle and caring towards sascha. Fran who came to collect sascha from my home was so gentle with her we were so grateful to him for that.
The whole process took 7 days ,from start to finish but we could have had sascha back the day after if we had chosen a standard urn. We chose a Labrador urn which was not in stock ,so had to wait until the company ordered it for us.
We originally called a different company up ,that we had used several years ago but they would not collect sascha from our home, and they wanted money upfront which is the last thing i was thinking about when i lost my baby girl.
Old flatts farm crematorium are very caring and kind from start to finish and that is what i needed when i lost sascha. With this company you pay the invoice / bill, just before the ashes are returned to you .
Thank you to everyone who was involved with regards to taking care of sascha my fur baby
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6 January 2020

Just want to say thank you to Chris for his service and how he cared for our dog Diva. He understood and helped us through this hard time with his kind words and professionalism. The environment is excellent and really helped our young boys been able to visit our loved family member and they now remember her looking peaceful fast asleep with her blanket. Our wishes were carried out from start to finish. Thank you to all at Old Flats Farm I would highly recommend to any one. More...

Reviewed on Facebook

3 January 2020

Everything about Flatts Farm is excellent. Right from the location and surrounding area, the well thought out interior and the service, compassion and advice.

Reviewed on Facebook

3 January 2020

Just wanted to say a huge thankyou to Chris and his team. Words can't explain how much me and my family appreciated you looking after our boy, and your heartfelt empathetic words and the respectful service you provided. I cant reccomend you enough and words cant express how grateful I am... we will remember our boy and all the marvellous things.... we were honoured... and respected and honoured him in death thanks to you xxx More...

Reviewed on Facebook

14 December 2019

Thank you so much Chris, you have made this unbearable time so much easier. Such a beautiful place & service and your kind words have comforted us and made us feel at ease knowing our sasha has had the best care possible x

Reviewed on Facebook

5 December 2019

This place is amazing as soon as we got out in the car park we felt at ease the surroundings and buildings are beautiful, rustic and tranquil we know we had found the right place . then we met chris he made us feel totally comfortable and not rushed in to anything left us to have time to say our goodbyes to our little baby and offered us any support we needed. and all our wishes would be met .chris is a good fella he listened and wanted to know more about our dog to get an understanding of what she was like and basically had all the time in the world to listen which was a lovely feeling knowing this that he cared . I can't thank chris enough for what he's done he is just a really genuine guy that understands and cares I can't recommend this place enough . thank you chris More...

Reviewed on Facebook

1 December 2019

I new about this service as I went with a friend who lost her cat, but I honestly wasn’t expecting it to be so lovely, the people there were loving,kind, understanding and made her lose a lot easier, I would recommend them to anyone who looses a furry member of there family xxxx

Reviewed on Facebook

7 November 2019

Where do I start!! Chris is an amazing person, very professional, caring, understanding, the list goes on, When I lost my boy I didn’t know about Chris’s service, my boy was pts at the vets and leaving him there on the floor broke my heart, the vets told me where Alfie was going. I got in touch with Chris and after a few (a lot) of text message and phone called, he asked if I wanted to see Alfie, (something I didn’t know that could be possible). I didn’t know what to expect but omg am so glad I did, my boy was in a lovely surrounding room in a comfy bed, and all cosy The last memory seeing Alfie there was so comforting, the pain in my heart, and the knot in my stomach seam to ease, I can’t thank old flatt farm enough, not knowing I had a choice for Alfie other than the vets. Wish more people knew about this beautiful place, I wish I did thank you Chris for making Alfie’s last journey beautiful can’t thank you enough More...

Reviewed on Facebook

1 November 2019

Just lost my best friend and Chris was amazing. He treat my boy like he was his own and carried out everything down to my last wishes. It was all that I wanted and more. He will always go that extra mile. I thankyou Chris from the bottom of my heart More...

Reviewed on Facebook

24 October 2019

Just want to say a huge thank you to Chris who were absolutely fantastic helping me put my much loved family dog Harvey to rest. Nothing was too much trouble for him and he were with me and patient in every decision I needed to make. what a beautiful friendly place you have. It were really hard for me but you made it easier and put my mind at rest. I cant thank you enough. RIP my very loyal friend Harvey ❤ I know I did the best for you in the end. keep up the great work Chris and everyone who works by your side making hard times a lot easier for people losing pets. More...

Reviewed on Facebook

11 October 2019

fantastic bunch of people who helped my brother out after he lost his beloved dog ozzy tragically a few days ago ! 5* service and highly recommend and made things a lot easier for my brother who was devasted and they was so kind and very compassionate thank u for everything you did for him and ozzy .

Reviewed on Facebook

29 September 2019

We met Chris recently when we lost our old girl Millie. Right from the start Chris showed love and respect both for her and what we were feeling. His care and consideration was unmeasurable. I would recommend Chris and his team very highly. Thank you Chris. More...

Reviewed on Facebook

28 September 2019

Very compassionate, caring and understanding. Would definitely recommend his services! Can rest easy knowing my boy was treated with care

Reviewed on Facebook

20 September 2019

Thanks to Chris for the kind and gentle care of Bailey over the last couple of weeks. Just a lovely way to end a chapter of my life and to end Bailey’s with such dignity and love. Nothing is too much trouble and I would suggest to anyone who has an ageing pet to consider using Chris and his team when the time comes. More...

Reviewed on Facebook

7 September 2019

We can’t thank Chris & everyone at old flatts farm enough for all they have done for our girl Narla, we couldn’t of found any place better for our baby, Chris’s service was second to none no stone was left unturned and we trusted him with our girl, we thank you all so much! we would 1000% recommend old flatts farm to anyone who has lots a beloved family pet. More...

Reviewed on Facebook

13 August 2019

Chris offers a very personal warm experience in very difficult circumstances,nothing is too much trouble and nothing is rushed in the very bespoke service that was delivered by him. Our lovely boy George was treated like a king to the very end , me and Alison cannot thank you enough More...

Reviewed on Facebook

11 August 2019

We would like to just say thank you for everything you did you made us feel special you was so thoughtful and kind to us I would highly recommend you guys to anyone thank you so much for everything x

Reviewed on Facebook

25 July 2019

Chris has been amazing, hes a lovely guy, and he knows what to say, hes loved our boy and helped him on his travels, ❤ thankyou for your support empathy and time, x

Reviewed on Facebook

22 July 2019

I can’t begin to say how well they thought of everything when Ted and Martha my cats died so close together everything is done with dignity From collecting my cats from my home to collecting there ashes in such a short time I would recommend it to anyone and can’t praise Chris highly enough

Reviewed on Facebook

8 July 2019

I highly recommend this service, from start to finish. At such a sad time in my life, Chris was there to help, and made the whole process so much more bearable. My Molly received a first class service, fit for a princess, just what she deserved. Thank you Chris you’ve been amazing x From Katy More...

Reviewed on Facebook

3 July 2019

What do i recommend about Old Flatts Farm Everything ...a match made with rainbow bridge ..so kind, considerate, understanding, compassionate , friendly all your needs , wants and wishes for your beloved pet is their pleasure and catered for . Such a wonderfully serene setting . i cannot thank Chris enough for his patience as i rambled on and for caring for my Lexy in her hour of need i was confident in leaving her in his safe hands . Everything is done professionally but with friendly understanding manner i really cannot praise enough . Thankyou Alison x More...

Reviewed on Facebook

27 June 2019

Thank you Chris for helping us with the cremation of our beautiful Guinea pig Bella. I got in touch and that same day I took my baby to Chris, he talked to my 2 children and ensured them she will be cared for. We really wanted her back home with us, and Chris made that happen by the next day. The chapel of rest was so emotional but it was lovely. We all got to say our final goodbye to her. Chris let us take our time with our goodbyes but we made it short and sweet. Bella is now home with us where she belongs. I will always use Chris in future. All animals deserve this. Thank you again for all of your advise and lovely words to us all Chelsea More...

Reviewed on Facebook

26 June 2019

Dignified, respectful and personal experience; made the hardest day slightly more bearable with friendly and caring service and an evident devotion to pets and wellbeing of grieving owners. Stunning location and lovely facilities, all the peace and space needed at such a difficult time. Our boy was back home with us within a day of visiting, back where he belongs. Thank you More...

Reviewed on Facebook

21 June 2019

We had our pet Yorkshire terrier cremated here would recommend Old Flatts Farm such a lovely place and makes you feel really special such a lovely man nothing too much trouble was so upset but his comforting words made me feel so much better thank you so much xx

Reviewed on Facebook

15 June 2019

I really cannot recommend Old Flatts Farm enough. It's only just been 24 hours and our boy is already home with us. Such lovely caring people. Thank You so much ❤

Reviewed on Facebook

13 June 2019

I would highly recommend this pet crematorium, the service was absolutely fantastic. Nothing was too much like hard work. Me and my partner went in with our beloved Jack Russell, Scamp after having just over 30 minutes in here we knew this was the place that Scamp would have loved . Everything done was done to an incredible high standard with genuine compassion and dignity all though out. I can’t thank Chris enough for everything he has done and the lovely comforting words and advice he gave us. Do not hesitate one minute to call this fantastic place. 10/10. Thank you very much. More...

Reviewed on Facebook

4 June 2019

We sadly lost our little Netherland dwarf Layla on Monday afternoon and she is back home where she belongs on Tuesday evening, thanks to Chris. If only Old Flatts Farm Pet Crematorium had always been about!! We have lost beloved pets over the years the grief and sadness is always almost too much to deal with but thankfully we found Chris, from the second we arrived with our furbaby and he welcomed us in and said "this must be Layla" - he had remembered her name from our phone call he made us feel instantly at ease and welcome. There's an incredible peacefulness as soon as you walk up the drive and see all of farm animals grazing in the fields and Chris's own cats and dogs playing nicely together in the garden. The chapel of rest is a perfect tranquil little room with a candle lit and a warm welcoming basket and blanket for your furbaby to take their final sleep on. The kindness and empathy Chris treats you with is most appreciated at such a difficult time and he really does give your furbaby the dignity and respect they deserve, he cares and it's obvious. The service we received was even better than I have experienced when organising a human send off. We would like to thank Chris for helping us at such a difficult time you made the pain that bit easier to manage and for what you have done and the way you handled everything we will be forever grateful. More...

Reviewed on Facebook

2 June 2019

Lost our furr baby a week ago They are fabulous showed our baby so much respect Cannot recommend them enough Many thanks

Reviewed on Facebook

1 June 2019

In a time of grief and loss of our beautiful Flynn - our Thornberry rescue dog , Chris did a wonderful job making sure we were ok while he took care of Flynn. A beautiful place to leave your beloved family member . You know they are in kind hands and I wouldnt have left Flynn anywhere else. Thankyou Chris for your wonderful service . We highly recommend your services. More...

Reviewed on Facebook

19 May 2019

I had to make one of the hardest decisions of my life 9 days ago, I said goodbye to my best friend, I was/still am heartbroken. Got in touch with Chris on the day to discuss things and he was so helpful and sympathetic. (Max had had an illness, he was only aged 2). My beloved pooch got taken there that evening. I arranged to go and say goodbye the following day. Chris had got the chapel of rest ready for us. Max looked so peaceful, just like he was asleep. Chris was just outside if we needed anything but did not interrupt us. After a while we went into his office to discuss things further and decide what we wanted for Max. He didn’t rush us at all throughout any of it. We collected Max on Monday and everything we had asked for, it was done even better than we could imagine. It was lovely to see where Max was, to know that he was been treated with the respect he deserved. To know that Chris did everything for us and Max to make it as easy and as nice as possible. Even when we got Max home, it doesn’t end there. I know if I ever wanted to talk about what I’m going through, talk about my memories about Max, or just wanted a chat. He will be there. I cannot thank him enough for everything. More...

Reviewed on Facebook

8 May 2019

Thank you so much for taking the time, care and consideration this evening for looking after my daughter with her pet rat gumball. Thank you for making his passing easier for her by giving him a lovely send off. More...

Reviewed on Facebook

30 April 2019

Very comforting to know I brought and left my Jack in such beautiful warm surroundings.

Reviewed on Facebook

25 April 2019

It’s a difficult time for anyone losing their beloved pet. I recently lost my beautiful dog Milly. It was heartbreaking. She was my best friend & walking buddy. The service received from Chris at Old Flatts Farm Pet Crematorium is outstanding. I immediately felt at peace knowing I was leaving her in a safe place where they cared about her as much as I did. This helped so much at a difficult time. It’s something we don’t want to have to think about until it is really necessary but I would definitely recommend you take a visit & I’m sure it will put your mind at rest for when the time comes that you have to do that one last thing for your beloved four legged family member. I can’t tell you how much it helped me. She’s now back at home with me (picture attached showing just one of the lovely options available.) More...

Reviewed on Facebook

14 April 2019

Our beloved dog was treat with the dignity and respect he deserved. It was very comforting knowing that Chris cared for him as we would have ourselves, and he fully supported us throughout the whole process. We would highly recommend Chris and Old Flatts Farm Pet Crematorium to anyone losing a much loved pet. More...

Reviewed on Facebook

11 April 2019

Before losing our beloved Oscar, I hadn't really thought about what happens to dogs when they leave us. The vets sent Oscar to Old Flatts Farm and we didn't really think much about it. having had problems with the casket I found myself needing to visit Chris for a repair. Only two weeks after losing my boy I walked into the the farm and instantly felt calm. Speaking to Chris about Oscar and seeing how much care he gives each and every animal which goes through his doors really made me smile. I would not hesitate to use old Flatts Farm again should the need arise. More...

Reviewed on Facebook

4 April 2019

Chris has been so kind at a time when we are grieving for the sudden loss of our beautiful dog. From the first call, through collection and placement of our girl in the chapel, Chris has shown the utmost respect and understanding of the situation. We collected our girl today and again, through conversation the healing process has started. We thank you Chris and Ian for the time spent with our girl, and would highly recommend this service. More...

Reviewed on Facebook

17 March 2019

I’d just like to say a huge thank you to Chris for everything he did for my Doberman, Lola. She was a special part of our family and was treat that way whilst in his care. Nobody can prepare you for the heartache, but they can help make it easier by being there. Thank you for all you did. The phone calls, the messages and the reassurance. It really meant a lot. I’m so pleased I chose Old Flatts Farm and would recommend them to anyone who has to say goodbye to a furry family member. Thanks a million, Georgia and of course, Lola More...

Reviewed on Facebook

14 March 2019

Chris and Ian were extremely helpful at this very difficult time for us. Nothing was too much trouble for them and everything was dealt with in a most caring yet professional manner. The whole matter was handled with dignity and you could not wish for a better service in such times. More...

Reviewed on Facebook

8 March 2019

We had our beloved Abigail( abbie) put to sleep last week and she was cremated here. The service from the vets( wildbore) and Old Flatts Farm has been exceptional and our family really appreciate it at such a difficult time. The ashes are presented in a lovely green cask with dried flowers tied to it and there was also a packet of forget me not seeds and a lovely card enclosed which was really touching.Thankyou for your kind words and compassion. More...

Reviewed on Facebook

22 February 2019

It has been 3 weeks since losing our boy Oliver. We can not begin to thank Chris enough for the empathy, respect & dignity shown to our boy on his last journey. You have made the hardest time bearable. One of the most caring and respectful men I have ever met. Truly grateful. More...

Reviewed on Facebook

22 February 2019

Can’t thank Chris enough through this difficult time received the best service anyone could ask for thanks Chris for everything you’ve done we appreciate it highly recommend old flats farm x

Reviewed on Facebook

7 February 2019

Compassionate and Friendly service and made this difficult time a bit easier! Chris and Ian were very understanding and did not feel rushed to make decisions and was given options on how we wanted to proceed! My thanks and admiration to Old Flatts Farm and would highly recommend! More...

Reviewed on Facebook

5 February 2019

Chris has got to be the kindest most compassionate man I have ever met! I was in bits when I arrived with Milo but quickly realised I was leaving him in safe hands. I know Milo was shown dignity and respect and the whole horrendous experience was made more bearable by bringing him here. thank you More...

Reviewed on Facebook

31 January 2019

Chris the Managing Director is such a nice genuine man who deals with everything with great compassion and dignity.

Reviewed on Facebook

26 January 2019

Thank you so much to Chris he made a sad time so much easier. Highly recommend his services. Thank you so much.

Reviewed on Facebook

22 January 2019

For such a sad time. Old Flatts farm made it so safe quite and fantastic occasion. Harvey was a peace. Thank you Chris for all the compassion you showed us. I don’t know what we’d have done with out you. Xx More...

Reviewed on Facebook

22 January 2019

Words cannot express the absolutely fantastic service provided by Chris at Flatts farm. We was treated with so much compassion, dignity and respect throughout the whole heartbreaking time. Nothing was too much trouble. We had as much time as was needed to discuss the things we wanted. Highly recommended Thankyou from us all. More...

Reviewed on Facebook

18 January 2019

Chris was so kind and caring he looked after my boy Ziggy pug on his final journey and took good care of him. Our boy is back with us again, together with lola pug where he belongs.

Reviewed on Facebook

17 January 2019

Myself & Alison would like to say a huge thank you to Chris Beckett for his outstanding service. We lost our beloved Tess on the 26th November & Chris arranged everything for us so we could say our final goodbyes at home. Chris prides himself in his work & is very professional. We would also like to thank Rob from Pets at Rest Veterinary services who showed the upmost dignity at this heartbreaking time. Today I picked up the ashes in a beautiful photo frame with some of our favourite photos in, also I would like to give a huge thanks to the artist who as done a life like picture of Tess. What ever your needs are we really can not recommend Chris highly enough, he has a passion for all creatures great & small. Thank you so much John-Alison More...

Reviewed on Facebook