NYC HelpDesk is not your normal web development company. Over the years NYCHD founder Jared Shih has developed a successful service model that involves working as a partner and integral member of your organization's in-house staff. Jared and his team anticipate your needs and create specialized solutions with quick turn around times.
NYC HelpDesk clients require service and development for large groups of websites and complex web applications. We are open to other projects if it's a fit. NYCHD team expertise spans a variety of frameworks including but not limited to WordPress, Joomla! Drupal and Symfony.
With NYC HelpDesk you get creative problem solving, excellent programming abilities, integrity and exacting standards. Most importantly you are dealing with a local New York company that understands your needs and has excellent communication skills. Let us take your company and your websites to the next level.
NYC HelpDesk is a certified Minority-owned Business Enterprise with New York City Department of Small Business Services.
Jared is a wonderful webmaster. I have worked closely with him for over 4 years and his standard of professionalism, attention to detail and patience is outstanding. He has been more than fair with his fees and has adjusted the fee according to our needs. I have learned a lot from Jared. His business practice and knowledge is remarkable. Nancy CummingsOffice ManagerTemple B'nai Israel More...
As a New Yorker, and one whose knowledge of CSS and HTML is limited, I wanted to work with a local person—someone I could meet with and work on screen with on occasion, someone I could call in a panic if I needed to. NYChelpdesk has been just that. Jared Shih replies to an email generally within an hour, and sends me detailed instructions about anything I can do—or he fixes more complex glitches himself. He is conscientious about working in a timely way. In addition, he provides SEO services, and made some great design recommendations for my site—in fact, he provided his own photographs for some pages. At a time when customer service has hit an all-time low, working with someone this caring and capable is a pleasure and a great relief. More...
erin kate archer
my agency and i have been working with nyc helpdesk co on a couple different website projects and it's been the most pleasant development experience! they're quick, efficient, and ultra-organized. they even handle all our hosting needs. i'd definitely recommend, and have on quite a few occasions! looking forward to doing more work in the future. More...