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About

NYC HelpDesk is not your normal web development company. Over the years NYCHD founder Jared Shih has developed a successful service model that involves working as a partner and integral member of your organization's in-house staff. Jared and his team anticipate your needs and create specialized solutions with quick turn around times.

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Reviews (3)

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Temple 18

28 May 2017

Jared is a wonderful webmaster. I have worked closely with him for over 4 years and his standard of professionalism, attention to detail and patience is outstanding. He has been more than fair with his fees and has adjusted the fee according to our needs. I have learned a lot from Jared. His business practice and knowledge is remarkable. Nancy CummingsOffice ManagerTemple B'nai Israel More...

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Heliotrope Books

28 May 2017

As a New Yorker, and one whose knowledge of CSS and HTML is limited, I wanted to work with a local person—someone I could meet with and work on screen with on occasion, someone I could call in a panic if I needed to. NYChelpdesk has been just that. Jared Shih replies to an email generally within an hour, and sends me detailed instructions about anything I can do—or he fixes more complex glitches himself. He is conscientious about working in a timely way. In addition, he provides SEO services, and made some great design recommendations for my site—in fact, he provided his own photographs for some pages. At a time when customer service has hit an all-time low, working with someone this caring and capable is a pleasure and a great relief. More...

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erin kate archer

28 May 2017

my agency and i have been working with nyc helpdesk co on a couple different website projects and it's been the most pleasant development experience! they're quick, efficient, and ultra-organized. they even handle all our hosting needs. i'd definitely recommend, and have on quite a few occasions! looking forward to doing more work in the future. More...

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