Cardiff
38 customer reviews
Karie Atkins
Faultless customer service and products. thoroughly recommended!
Reviewed on Facebook
James
I was dealt with by Nora, she was the best. A real asset to your team. Please do pass my gratitude on to her.
Reviewed on Google Maps
Joe Hele
I bought around 145sqm of Porcelain Paving and dealt with Rhiannon throughout the process. Nothing was too much trouble, despite a few changes I made along the way. Delivery was faultless & out of 344 tiles, only a single one had a small chip on the edge, that was used for cutting. The quality, care and service, was outstanding, more so as these were coming all the way up to Glasgow from Monmouth. I can’t recommend this company enough. Don’t hesitate to use them-I’ve attached some pictures of the completed works, to show how good the products are. More...
Reviewed on Facebook
Xian Rui
Speedy delivery of 100m2 tiles. All individually packed and arrived intact. The landscape people commented the quality of the porcelain tiles is very high too.
Reviewed on Facebook
Oscar Choi
Excellent experience from start to finish. A large selection of tiles which might have been overwhelming if it wasn’t for the friendly and helpful staff there to help with design suggestions and other useful advice. Ordering and delivery was straight forward without any troubles. Would highly recommend. More...
Reviewed on Google Maps
Aliza Medina
Beautiful tiles and knowledgeable, helpful staff. I appreciated that Harriett took the time to walk me through their full range and help define what would suit our needs. Nora was great at following up to make sure that I placed my order on time. All the delivery logistics went smoothly and it all came together really well and I would recommend this store and return myself. More...
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Sharon Chan
Sent by our designer to look at the floor for kitchen. The staff there are super helpful and with great taste too. They have given us a lot of good advices.
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rapperzapper amazing
Although we havent puchased the flooring yet but hope to soon. The customer service was great. Bethan was really helpful and knowledgeable and had lots of really useful ideas. Can't wait for the floor to be finished. More...
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Rob Barnes
A great range of quality tiles and very helpful showroom staff. Pricing is competitive for such top-end tiles.
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Gemma Priestley
Beautiful showroom, extremely friendly staff and very competitive prices. We’ve searched for months for this level of choice and service. We made a 4 hour round trip and it was well worth it. Three bathrooms designed with expert advice. I really can’t praise the store and staff highly enough! More...
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Charlotte Downs
I bought beautiful tiles and sanitary ware from Mandarin Stone over 5 years ago. The quality is undeniable, they've also helped me on subsequent orders when I've needed extras.
Reviewed on Houzz
Newman Moreton
I absolutely love Mandarin Stone tiling. I have recently done a two bedroom, bathroom & roof terrace mansard loft conversion with a new real slate roof in Wandsworth, London. The second bedroom onto the terrace I have made a snug/lounge room and have a Laura Ashley fabric arm chair and Laura Ashley fabric sofa bed. I have tiled the snug room in pale cream large Mandarin Stone limestone tile as well as the loft bathroom. I purchased the gorgeous teak wood washstand with limestone top for the bathroom from Mandarin Stone and love it. It has excellent storage space as well. My roof terrace was tiled in Mandarin Stone large cream marble tiles and again looks magnificent. Mandarin Stone tiling is extremely high end and excellent quality. The sales experience and customer service is superb and every detail and information you need regarding limestone or marble tiling or any of their other products, they are more than happy to spend as much time as you need to decide what tiling will be best for your home. I purchased all my tiling and wash stand from the Weybridge, Surrey show room in 2018 and Isabella from Mandarin Stone was absolutely fantastic and I highly recommend her. I wish the new Mandarin Stone in Primrose Hill all my best wishes on the opening of their new show room. Mr. Paul Newman Moreton, Wandsworth, London. More...
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Laura Barnett
Beautiful tiles and really helpful staff. Came in to look for garden porcelain tiles. Really impressed with the product knowledge and the lady couldn't have been more helpful.
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Amy Smyth
Great shop - super service
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Sue Lindwall
Really pleased with our beautiful interior and exterior stone, we get lots of lovely comments about it. Staff at Monmouth branch were extremely helpful and couldn't do enough for us - made some great suggestions on choice of stone. The pricing was very competitive. Great service, we are very happy. More...
Reviewed on Facebook
Charlotte Snowzell
Today me and my husband visited the Monmouth store to choose our tiles for our new home...the service we received could not have been better! The two female staff members could not have been kinder or more attentive! We can't wait to see our tiles in our home! More...
Reviewed on Facebook
Lucy Bowditch
I have used mandarin stone on many indoor house projects but recently used them for outside living space . They have a lovely collection . ... Hard to decide what to choose but I'm so pleased with my choice classic black flags, excellent quality and service was exceptional. Even got a same day Saturday delivery for the extras that I needed. Would definitely recommend. More...
Reviewed on Facebook
Tash Littlewood
Amazing customer service, the team have been extremely helpful!
Reviewed on Facebook
Tania Brown
Fantastic products and great service. Even though we are down an unmade lane they delivered the pallets right into our garage.
Reviewed on Facebook
Kitt Kat
I recently visited your Bristol showroom and was very impressed by competitive prices and excellent customer service! The staff was friendly and helpful. I will be back soon to order tiles for my bathrooms. More...
Reviewed on Facebook
Sara Chapman
I would be lying if I said I hadn't read some of the less favourable reviews on here before ordering, but I have to say that my personal experience couldn't be more different.
The service we have received from visiting the showroom, ordering, delivery (shout out to Carl; awesome guy, extremely personable and very good at his job!), pre- and post-sales support has been second to none. We actually returned our initial order as it wasn't what we expected and they have been amazing at working with us to sort it all out. They made what could have been a nightmare a genuinely enjoyable experience.
Special mention has to go to Lizzie who has gone our of her way...and I mean way way way above and beyond the call of duty, to ensure that we got the stone we wanted (Troy marble btw, it's awesome) and that we were happy customers. She achieved that, and some. I will be posting a photo of the finished floor soon so she can see it and how happy we are!
I wouldn't hesitate to recommend Mandarin and their products...we are already planning what we are going to have in the back garden and will definitely be returning to Mandarin to order next year. Thanks again everyone at Mandarin, and I'll be in touch in 2017! :-)
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Alex Jabore
I spent the weekend doing the art trail at Wilmslow's Mandarin Stone and was so impressed watching the staff over two days talking and advising customers. Their knowledge is incredible and always friendly and resourceful. They also made me and three other artists wonderfully welcome with constant cups of tea and conversation. Plus my paintings looked great over your wonderful stones. More...
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Emily Libbey
I’ve spent most of the afternoon at the Weybridge showroom discussing room upon room. Brendan and Ian were so helpful and creative, so excited to make these ideas a reality!
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Harriet Kirby
Exceptionally friendly and helpful service. They even opened the shop especially for us as we had missed the opening times and were on a really tight schedule. Staff bent over backwards to help us. GORGEOUS tiles. More...
Reviewed on Facebook
Sophia Tara
When the marble herringbone Mosiac turned up, I was very disappointed as it was very different to what we saw in store. However now we have put a colour intensifier on it, it has really brought out the grey tones and it looks beautiful. The other tiles that we ordered from mandarin stone also look amazing next to the herringbone. More...
Reviewed on Facebook
Amanda Powell
Excellent experience from start to finish. The team at Cambridge were extremely helpful and professional. We ordered over 100sq metres and the delivery of the tiles was fantastic and ensured every tile arrived safely. The finished look is brilliant, I am extremely happy and would recommend you to friends and family. Thank you! More...
Reviewed on Facebook
Kathryn Scott
Totally professional company. Helpful from the start . Ben, Brendon & Iain all a pleasure to do business with . Will be coming back for wall tiles very soon .
Reviewed on Facebook
Matthew Budd
Beautiful and fantastic quality tiles at a really good price. Very friendly staff and a great selection of products
Reviewed on Google Maps
Anthony James
Probably the most beautiful tiles available in Cardiff and not as expensive as you'd think. Excellent customer service.
Reviewed on Google Maps
Julie Brown
The shop itself is fantastic to look around with big sections of flooring on display, not just a few tiles. The staff are lovely and very helpful. Products amazing and delivered quickly. We will use them again for all our future projects. Oh and a very competitive price. More...
Reviewed on Houzz
Ben Stoate
From initial phone call to the collection of my stone from Mandarin HQ the service has was exceptional. The advice you get and backup after sales from this company is far beyond what anyone would expect and although they might look expensive and 'plush' the prices are very much inline with many of the 'trade sheds' but where you benefit with MS is the care and attention to detail. I would have no hesitation suggesting MS to anyone i know... More...
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Bruce Swait
I have always fond the staff at Mandarin Cheltenham helpful, knowledgeable & take time to understand our projects. The showroom has every stone, from the exotic to practical. Their advice on after care products & services is extremely valuable too More...
Reviewed on Google Maps
Chris Horner
Thanks to Mathew in the Cheltenham Branch and Oli in their Monmouth warehouse, they managed to really go beyond the call of good customer service to look after use. We sources the Tumbles Almond tiles from their yard stock and Mathew made sure they were book to be delivered on time for our tiler. As you can see they look amazing with interesting quartz veining and rustic charm from the tumbled edging. More...
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Daniel Cook
Our business has worked with Mandarin Stone for a few years at a commercial level. I've not met a more helpful and friendly staff team who always go further than they need to help. Thanks all.
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Henry Tarling
The BEST quality stone, amazing selection and very knowledgeable staff. A must for anyone in the market for a stone floor, you won't be disappointed.
Reviewed on Google Maps
simon skeffington
Excellent products and excellent service both during and after the sale. Once you discover this shop and their range, you'll wonder why you invested time researching and visiting other tile shops. Five Stars without question...
Reviewed on Google Maps
Qype User Skent…
After initial problems, Mandarin stone have now worked hard to resolve the matter. My Jerusalem Limestone floors are stunning.
Reviewed on Yelp
Qype User BarryS…
I have found Mandarin Stone customer service, goods and knowledge second to none. I have been buying Natural Stone for over thirty years for the construction Industry. I do not normally have the time to write such observations but in this case I feel I should. Mr Wright should consider this. A stone fixer would need to cut stone in many areas of the room. A good fitter prices tiling by the square metre and not by the amount of cuts he has to make,therefor as long as the width is the correct width requested cutting a few lengths is not a problem. My company have used Mandarinstone on many occasions over the last fifteen years. We have visited most of their showroom in this time to view various products. We have always found their staff knowledge, stone and pricing excellent, the Cardiff showroom is no exception. I would recommend Mandarinstone to anyone. More...
Reviewed on Yelp