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Mac Simple

OX4, Oxford

(65)
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‘19 Certificate of Excellence, 2019

About

Mac Simple is an Apple Repair specialist in Stratford upon Avon, as members of the Apple independent repair provider scheme, we can offer genuine Apple parts and diagnostics through Apple's GSX system. All our repairs are conducted by an Apple certified Mac Technician and carry a 12 month warranty.

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Reviews (65)

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5/5

65 customer reviews

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2 November 2020

Having felt ripped off in the past by Western Computers it was a delight to find this friendly efficient local service today. Thanks guys for sorting my iPhone out with zero fuss. Appreciated. More...

28 February 2020

Professional friendly and great expertise enabled me to repair rather than replace my MacBook and iPhone

24 December 2019

Brilliant friendly service. Sorted workaround to avoid unnecessary high cost fix on an old iPhone. Very much appreciated. Would highly recommend!!

Reviewed on Google Maps

13 December 2019

Very happy with service here. I needed a new battery for an iPhone 6S and asked in a few shops. MacSimple were able to do it for a better price, with a quicker turnaround (under an hour), and much friendlier service. Next time I will have a coffee as well. :) More...

Reviewed on Google Maps

13 November 2019

Fantastic service, Lovely people and competitive pricing

Reviewed on Google Maps

21 October 2019

Took my nine year old mac book pro in with numerous faults... The machine is my life / work.. It was over heating, crashing, one speaker out of action etc. . The guys fixed it a day faster than stated, it came back clean, working beautifully without blinking or crashing.. New rubber feet.. Amazing. No nonsense service, low cost (under £100). Fast. Efficient. Great. Thank you. More...

Reviewed on Google Maps

25 September 2019

Great place if you need your laptop to be fixed. I got my buttons on the keyboard repaired with no problem.

Reviewed on Google Maps

25 August 2019

I turned up to this shop to fix my MacBook Pro very professional service 20 minutes job well done highly recommend

Reviewed on Google Maps

22 August 2019

Welcoming and very helpful + excellent troubleshooting service.

Reviewed on Google Maps

24 July 2019

Outstanding service on every level. This morning I was starring at a mac cover in orange juice and told by Western Computers they couldn't repair it. .... EKKKKKKKKKK Now at 3pm I am sitting back at my desk with my mac back to life - I can't recommend Sam and his colleague enough. Utterly brilliant service More...

23 July 2019

Geat

Reviewed on Google Maps

30 June 2019

Professional and friendly. If you have to reanimate your Mac this is the place to visit.

Reviewed on Google Maps

1 June 2019

Fantastic service, really went above and beyond to investigate what the problem was. Even gave my laptop a little clean! Would definitely recommend and go again :) More...

Reviewed on Google Maps

27 April 2019

Macs are not always simple!! and in my case, it most certainly was not. Somewhere inside lay a Gremlin of confounding awkwardness. For hours and hours it would hide away and then, without warning, reappear and randomly shut my machine down. !! The boys at Mac Simple Morton tried everything with numerous new components, combinations and test procedures, all to no avail. Eventually, after many unprofitable hours they fixed it, not sure how but they did and at no extra charge and in so doing they honoured their commitment to me and like Kent, remain 'Invictus'. Well done chaps and thank you . More...

Reviewed on Google Maps

28 March 2019

Quick, efficient but not that cheap.

Reviewed on Google Maps

26 February 2019

Exceptional and honest customer service, and get the job done as simple, quick and as cost-effective as possible. Highly recommend (ahead of Giga Fix too lol)

Reviewed on Google Maps

26 February 2019

Swift, friendly, well priced service. Would recommend.

Reviewed on Google Maps

27 January 2019

Fantastic service from the technicians. Very knowledgeable and were able to sort the issues with my MacBook very quickly. Will definitely recommend the service.

Reviewed on Google Maps

27 January 2019

Battery change was done in less than a week. The service was quick, at a great price and the communication was great - Thank you!

Reviewed on Google Maps

28 December 2018

Tom and Henry are just brilliant. They know their stuff, are very approachable and very very efficient. I went in today with an ailing MacBook Pro. In 2hrs they had checked it and phoned to say the hard drive is failing, gave me 3 options and prices to remedy, and will have the job done by Saturday so I can get back to business!!How lucky are we to have Mac Simple in Moreton!?! ( the answer is extremely :) ). Happy days. More...

Reviewed on Google Maps

4 December 2018

Both Henry and Tom cannot be praised high enough. Brilliant and helpful service and sorting and correcting problems speedily, also enduring patience Thank you both very much

28 November 2018

I dropped my new IPhone after getting of the bus and didn’t know what to do. Phone was not usable and was flickering even though it had a screen protector on. My uncle who was staying with us for a few days took me to the Mac simple in Moreton in Marsh about 5 minutes from where I live and the cost to repair phone screen and buy a new protector was £86 (IPhone SE) and the phone took 25 minutes to repair. Staff are friendly and chatty and I will definitely recommend this place More...

Reviewed on Google Maps

29 October 2018

Highly recommended! Dropped in with a significant issue. The staff let me try a few simple fixes and then tried a couple themselves before quoting a replacement piece. They then fixed the computer in an hour and returned it good as new. Friendly, patient, knowledgable and efficient = exactly what you need for a mac repair place! (also bonus is that Jericho Coffee Traders is right next door so i had an excellent cup of coffee while i waited = win win!) More...

Reviewed on Google Maps

4 October 2018

great service really reliable and helpful highly recommend them

Reviewed on Google Maps

4 October 2018

including vat

Reviewed on Google Maps

29 September 2018

Superbly efficient. Really know their stuff and super friendly and helpful.

Reviewed on Google Maps

29 September 2018

The screen on my macbook pro needed replacing. I discovered it is possible to be sent the replacement part along with a small toolkit, by why bother when the chaps at MacSimple can do it for you, for about the same cost. Friendly and efficient. Highly recommended. More...

Reviewed on Google Maps

31 July 2018

Seems a bit boring to add another glowing review but here goes... Repaired my Mac in less than 24 Hours with parts they held in stock for a very reasonable price. Extremely courteous, friendly and professional. Highly highly recommended. Excellent coffee next door too! More...

Reviewed on Google Maps

5 July 2018

Another glowing review I'm afraid! Popped in as I was having problems with the speaker on my Iphone - when I FaceTimed or used speakerphone no one could hear me. After a few minutes, the problem was easily diagnosed (speaker was dirty and needed cleaning) and solved. A simple problem with a simple solution but I never would have fixed it by myself. Thank you so much for the freebie - I will insist on paying next time! More...

Reviewed on Google Maps

4 July 2018

Huge help this week when my Mac touchpad stopped working. Wish I had somewhere like this closer to home!!

Reviewed on Google Maps

4 June 2018

Very professional and excellent service. My MacBook Pro had stopped working and I feared the worst... I went by the workshop and within 10 minutes of opening the back of the computer they had it working again. No unnecessary work to drive up the cost just honest good work! Cant recommend highly enough. More...

Reviewed on Google Maps

4 June 2018

I have been having problems of my new high spec' iMac since I purchased it 12 months ago. It would take sometimes over 2 hours to generate one of my CAD drawings. I have just had it returned from Mac Simple and now the same image took 8 minutes.I will recommend this company to anyone who wishes brilliant service, kind and courteous staff and exceptionally fair pricing.My sincere thanks Guys.Ken H. More...

Reviewed on Google Maps

4 June 2018

Fast & efficient service provided at a reasonable price. Highly recommend to anyone with Mac or IOS device problems.

Reviewed on Google Maps

4 June 2018

Always great service. New hard drive in the Mac, new charging dock in the iPhone5 - no fuss - sensible advice - timely - they don't over promise - sensible cost. Happy client!

Reviewed on Google Maps

4 June 2018

just the best! A great relief to have such nice pros in Oxford

Reviewed on Google Maps

4 June 2018

Really helpful, friendly guys

Reviewed on Google Maps

19 January 2018

Excellent. I've been a mac user since the early 1980s, and have been through dozens of repair and support businesses in that time, some better than others. They were quick, the price was excellent, and they gave me sensible advice about fixing my older machines (or not). One of the best services I've had over the years, and no hard sell, just good sense from someone who obviously knew the machines well and could diagnose issues with his brain rather than by following a questionnaire designed for a numpty. More...

Reviewed on Google Maps

12 December 2017

Very efficient, friendly and speedy service. My virus problem was fixed in less than 24 hours. So much better than other places i used in oxford. Reasonable prices. Very pleased i found this place. More...

Reviewed on Google Maps

4 June 2017

Best Apple repair I've been so far.

Reviewed on Google Maps

4 June 2017

Excellent service from Mac Simple again! HD failure was soon repaired with a new HD preserving all my software in 2 days.

Reviewed on Google Maps

4 June 2017

I went to these guys after spilling a full cup of tea on my MacBook pro. I thought my comp was a goner. How wrong I was, took a lot of repair but these guys got it back to me as good as new and for a very reasonable price! I was very impressed with there friendly approachable and professional attitude. Can't recommend them enough. I for one will be going back with any future Mac related issues. More...

Reviewed on Google Maps

4 June 2017

Mac Simple did a swift, reasonably costed and excellent repair on my ipad 2 which had a badly smashed screen and dented corners. I am about to take my iMac into them for loss of internet connectivity which I cannot fix myself. More...

Reviewed on Google Maps

4 June 2017

The team at Mac Simple is professional, efficient and friendly. My Macbook Pro 2009 had a dying hard drive and they were able to revive my "vintage Mac" and make it feel like new by installing a high-speed Solid state drive to replace the old one. I had been told by the main Apple servicer in Oxford that I needed to simply buy a new computer, but the technicians at Mac Simple proved that theory wrong. I couldn't recommend their services more enthusiastically to anyone with a Mac in the Oxford area. More...

Reviewed on Google Maps

4 June 2017

Brilliant service! Super quick, reasonably priced, friendly and extremely knowledgeable staff who don't try to sell you services/products you don't need. I was fool enough to assume I should always go to an authorised Apple dealer with my laptop issues but the only one in Oxford, Western Computers, are to be avoided like the plague! Take my advice, go to Mac Simple; it's worth the extra trek to get such a good service. Thanks guys! :) More...

Reviewed on Google Maps

4 June 2017

Diagnosed the hardware issue with my macbook, ordered the part required to fix it and then repaired my machine all in less than two days! Price was very reasonable considering how expensive these things cost at official Apple stores. Will be using again for any issues with my Apple products. More...

Reviewed on Google Maps

4 June 2017

After having been really disappointed by Western Computer, I turned to Mac Simple and was very pleased! They fixed the computer in one day and they were friendly. I warmly recommend them to anyone in Oxford who has a computer issue. More...

Reviewed on Google Maps

4 June 2017

Mac Simple were brilliant. No hidden prices, no tricks. Quoted me a price to repair my iPhone 6Plus that was EASILY £100 cheaper than Western Computer in town. Got in touch and let me know what was happening with the repair. Phone came back fixed... what more can you ask for! I cant recommend them enough. More...

Reviewed on Google Maps

4 June 2017

We've been using Mac Simple for years - quick, reliable, friendly service!

Reviewed on Google Maps

4 June 2017

Called Mac Simple last Thursday with view to upgrading a very slow running 2011 imac, having seen very complimentary reviews on line. I was very happy with their plan to upgrade and dropped the imac off with them late on Friday afternoon. The Tuesday morning after I received a call to say all was finished and on Wednesday morning I picked it up. I now have an amazingly fast running imac with solid state hard disc and uprated RAM. All my data and software was transferred onto the new hard disc without any issue and the other components were all checked out. I will have no hesitation in returning to Mac Simple in future and have already recommended to a couple of friends. Great service. More...

Reviewed on Google Maps

4 June 2017

Excellent service, reasonable price- had my laptop back in minimal time!

Reviewed on Google Maps

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