2677 E Parleys Way, Salt Lake City, UT 84109
Lineagen Inc. make genetic testing accessible to everyone, from patient to provider, by combining the most advanced testing technology with dedicated service and support.Whether it's understanding your test results or navigating the insurance process, we help you every step of the way.
My family member was tested through Lineagen and everyone I spoke with was super helpful. Su and Trista in the customer support department helped me understand the testing process, the genetic counselors helped me understand my family members results and Jamie in the finance department helped us keep our out of pocket cost as low as possible.
Thank you lineagen for these amazing results!!
I would definitely recommend them! (: More...
Very helpful. I am thankful we actually communicated with Lineagen. As other people state, we also received a large bill and reached out to them to set up a payment plan or something because I could not pay the bill. They immediately worked with us and had great communication and kindness toward my family. I highly recommend their services. More...
I want to truly appreciate the Lineagen care program provide to the family in case insurance coverage is denied . I spoke couple of people over phoneJamie, Kayla everyone is really helpful and made a difficult situation easy. Kudos to Lineagen care for having true empathy. More...
We had a very positive experience with this company. The interactions with them were easy and they were always helpful. Getting my sons results gave us peace of mind.
When it came to billing we talked with Kayla Bair who was so kind and helpful. She helped us select the payment option that worked best for us and answered all our questions. More...
They were the best to deal with from start to finish! From the DNA testing, the battle with insurance companies, and the invoicing team who helped us tremendously, it was all a breeze. Very nice and personable staff! They were great! More...
We had an issue with a bill, and they were super friendly and unbelievably helpful on the phone. The people that work there are extremely helpful and understanding.
We have been extremely impressed with Lineagen Inc's services. All staff we have encountered were extremely friendly and helpful, and were available and willing to work with us through any questions or issues we had. Services provided were done quickly and accurately, giving us peace of mind concerning the long term health of our child. I would not hesitate to recommend Lineagen to anyone for Genetic Testing Services. More...
Danielle was so helpful in helping me understand my bill. She also helped by offering Genetic Counselor to help me decipher test results.
We have really enjoyed working with this team. They are real leaders in genetic testing for children.
Our law firm had the opportunity to work with Lineagen for some genetic testing. Their representative, Mariah Beckstead, made each step of the process from start to finish as easy as 1-2-3. She was responsive and went out of her way on numerous occasions to assist our needs and each time I spoke with her, she was as professional and kind as the first time. It was a pleasure to work with Lineagen. More...
My wife and I had both our special-needs daughters DNA-tested through Lineagen. The staff were friendly, and helpful. Janet M.
in particular did a great job talking us through the process, and guided us through the medical/insurance maze.
Would definitely recommend. More...
I'm still in the process of using Lineagen. So far I have been very impressed with the assistance that has provided. My case worker has been helpful in reminding me to follow up with anything that needs to be done. As a busy mom, I can always use a company that takes the lead in customer service! I would recommend this company for friends and family. More...
Every person I spoke to at Lineagen was very very kind and they did everything in their power to assuage my anxiety. They explained everything patiently and thoroughly!
! Thank you, Lineagen, to also seeing to it that we could afford this testing for our grandson. You are a eonderful company made up of wonderful people..Thank you!!!!
Nicole and Roger More...