Lenka Koppova - Social Media Consultant

Lenka Koppova - Social Media Consultant

Lenka Koppova - Social Media Consultant locationCambridge, United Kingdom

I'm a Social Media Consultant helping SMEs and start-ups to grow by using social media. I specialise in using social networks for customer service, community building and brand awareness, but also lead generation for B2Bs.

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Services provided by Lenka Koppova - Social Media Consultant


Social Media Management

You know that your small business needs to dedicate considerable time to engage with online communities, but you don’t have enough time to do it by yourself! You're busy with your business, so let me help you to reach your full potential by utilising the dynamic world of digital marketing to help your business grow.

Social Media Training

Do you know where to start with social media? I can help you navigate social media, and set the right focus for your small business, in conjunction with your existing business and marketing plan.

Digital Marketing Strategy

Social media is just one small part of the digital marketing world. Together we can create a simple, but effective digital strategy for your small business.

Work history from Lenka Koppova - Social Media Consultant

Work History

Social Media Manager

Localsecrets CIC

From July 2014 to August 2015.

- Managing and maintaining localsecrets' social media accounts (Twitter, Facebook, LinkedIn, Google Plus, Instagram & Pinterest). - Creating and executing social media strategy for both localsecrets & clients; examining strengths and weaknesses of the current strategy. - Writing regular blog posts about social media marketing (with a focus on small business needs). - Creating new images and graphics for social media posts (mainly using free online tool Canva). - Using social media management tools like Sprout Social, Social Bro and Buffer. - Focus on engagement and brand-building. - Community Manager for over 20 SMBs in the food & retail industry (Twitter, Facebook). - Completing monthly reports for both localsecrets & all clients with a focus on growing audience and engagement. - Maintaining strong relationships with clients, ensuring regular contact is made.

Community Manager

OST Agency

From September 2015 to May 2016.

I was the hands-on person engaging with clients' audiences on social networks every day. Working for B2B and B2C clients of all sizes from many different industries (pharma, manufacturing, FMCG, media & advertising, etc.). - connecting with potential customers and influencers - focused on growing the overall brand community - social customer service - responding to queries and providing guidance as necessary - curating engaging and relevant content to educate and entertain the community - managing the content publishing schedule for specific social platforms

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