Joanne Bainbridge Disability Consultant & Counselling Therapist

Joanne helped me from start to finish. She initially filled my forms in for pip taking notes then copying only the information needed. She went through my hundreds of medical letters and chose 5 important ones. She came to my home face to face and asked very important questions which I would have forgot to ask. She calmed me down, kept my head straight in difficult situations and sorted everything out for me in a methodical and minimal manor. Resulted in a positive outcome and she got my independence back for me. I then went on to hire Joanne again for another benefit. She's a very knowledgeable lady, very easy to get along with and answered all questions I put to her in a way I could understand. I would have no reservations recommending or hiring Joanne again, I wish I'd known about her years ago. Best of luck Joanne in the future More...

Reviewed on Facebook

Great

Reviewed on Google Maps

Joanne came to complete a disability assessment at my pub, The Black Bush in Washington Village and the service received was outstanding. Joanne completed a comprehensive assessment and delivered a professional report quickly and in a format which is easy to understand. She also included recommendations for local tradesmen who had been used by others and were reliable and reasonable. From the assessment and meeting we had, Joanne also recommended that we use our dining/function room to host relaxed dining evenings for those with additional needs, went through what this would entail and gave us some sound advice. From this, our relaxed dining evening was born and will now run once a month with our first one being hosted tonight from 4pm. I can’t thank Joanne enough for all her help and advice over the last few weeks. Highly recommended to anyone thinking of having their business assessed for disabled accessibility. More...

Reviewed on Facebook

Its a bit long but plz read this I would highly recommend this lady she has been helping me for about a yr with counselling due to mental health services refusing me any treatment because I'm disabled which effects my mental health n because I struggle to leave the house so I was in a catch 22 situation but wit her suport n help to talk through things i am coming to terms with my disability n the treatments I hav to do at home causes a lot of stress but its getting a bit easier I hav also just used her services at my gps who I hav had bother with with discrimination lost prescriptions which the fairies apparently stole or they wernt done this is meds I can't go with out but they left me with none on numerous occasions as the chemIst has to order it in n receptionist wouldnt give me a days grace only on the 14th day barring in mind it only last 12 n half days but i was made to make it last n there attitude was shocking the same one refused me a holiday prescription so had to cancel my holiday to my mams over the xmas n new yr n coz i complained the next time she demanded proof of me goin away which no one else has had to do it made me feel like I was a lier n some kind of junkie because they r controlled drugs all this has been goin on for the past 1. 1/2yrs to 2yrs they took no notice wen i made complaints it got to a point where I just couldn't take any more i was suicidal felt like I was just a burden n was sick of cryin n loosing my temper so i got joanne to help me we set up a meetin she researched there policy n by god did she give it to them n proved I had been discriminated against as there was no where in there policy sayin they can refuse me a holiday prescription or demand proof of goin away specialy from a receptionist n she also got my prescriptions sorted where i dont deal with the other staff now n im not left wit no meds i dont hav to make it last 14 days (mind u dr was shocked that she had made me make it last the 14days n that I'd been refused a prescription at xmas) n I hav now had a letter of apology i only wish that I accepted her help sooner (she kept asking me if I wanted her help but kept refusing because of the repercussions I had in the past) I wouldn't normally talk about my mental health n specialy not write it where people can read it but if I can help someone who is readin this by sayin wot I hav gone through so that person doesn't not suffer alone then I will tell my story joanne has helped me finally accept its nothing to b ashamed of n hiding it away doesn't help me in the long term I honestly don't no where I would b if it wernt for Joanne help n me n my family cant thank her enough all I hav left to say is plz don't struggle alone get help x More...

Reviewed on Facebook

Great passport service. Got a new passport in a few hours

Reviewed on Google Maps