IP3, Ipswich
JM Restart Limited are an IT Support and Services company based in Ipswich. We support both homes and businesses in Suffolk, Essex, Norfolk and London and most of East Anglia.
We aim to provide a tailored IT solution with honest, hard working IT Technicians who will aim to provide you with both high quality and economic solutions.
75 customer reviews
Mike Carter
Computer Repair
Very helpfull. Best service in this area. Excellent communications.
Donald Anthony
great service. dug us out of a hole with WiFi issues
Reviewed on Facebook
Frank Lea
Computer Repair
The firm was very prompt in responding to my request for assistance. They effected the repair within four days and I now have a working computer. Would use them again.
Aisha Shua
Computer Repair
The service was offered remotely, every stage explained to me as it was carried out.
Good communication, efficient service.
I am a very satisfied customer
Patricia
Computer Repair
Excellent, Gary did all that I was hoping for and went the extra mile. I’m not very computer savvy being a silver surfer. I would have him here again. Very patient and considerate.
OM Financial
Computer Repair
Very helpful, professional, my laptop was returned in the agreed timeframe and their cost was also very reasonable. I would definitely recommend.
GARY JARVIS
Computer Repair
It was a very personal and helpful repair, I would recomend them all the time.
Carl Powell
Computer Repair
Service was prompt and efficient at a reasonable cost. I would use them again.
Rye Pitcher
I've been using JM Restart for my business for nearly 2 years, and they have been nothing but helpful. A real personal service with a wealth of expertise in all situations that I wouldn't be able to replace if they went anywhere!
Reviewed on Facebook
Richard
Computer Repair
Computer with this company at present
Lanie Draper
Fantastic service, very friendly and helpful. will definitely use for all my IT needs
Reviewed on Facebook
mark fairbanks
I was reluctant to call a business to solve my chimney problem, but I really did not know how to fix the problem I had. I had just purchased a house and I suspected the previous home owner installed the wood burning fireplace himself. I also did not seem to be able to capture any heat in the room. Javier suggested that he come and take a look at my fireplace. I am so glad he did. The prior homeowner used aluminum b-vent (very dangerous) for a wood burning fireplace and the fireplace was not designed to heat a house, just to look nice---it was probably very cheap. But the wrong vent would have eventually burnt the whole house down. He showed me how the metal had melted and was not long till everything could have been lost to a fire. On his recommendation I removed that fireplace and ordered a cast iron stove, which fits the space. I think I'll keep a piece of the b-vent as a reminder of how making a call to a professional could save a life. More...
Reviewed on Facebook
john milburn
Great group. From initial consultation through install this group was excellent. First meeting with Javier to discuss options, of which we had multiple. We went with Javier’s recommendation, and now 4 months into season we know it was a great decision. Went with a pellet stove insert which has been working great. Great product, even better support and service. Install work was worth every penny,. These guys take their time and do the job right. More...
Reviewed on Facebook
Dave Albertson
These guys were great to work with. Good communication and they expertly dealt with a complex chimney liner in downtown Frederick.
Reviewed on Facebook
Ginny Lynn
David Cole was very conscientious and reliable in fixing my chimney leak. His honest friendliness sure does put a good face on the company! THANK YOU!
Reviewed on Facebook
Leita Jones
I am surprised that this company gets so many good reviews. My experience was awful. The technician was arrogant and unfriendly. He listed off a several very expensive repairs that needed to be made to my chimney. The price was so high that I became suspicious and declined service, thankfully. I hired another company who told me my chimney was in great shape. Beware. More...
Reviewed on Facebook
Kevin Raleigh
Been a customer for many years. Employees are always very nice, happy to answer questions, knowledgeable and professional, and always go above and beyond to resolve any issues I have with my stove/fireplace. The best.
Reviewed on Facebook
Stacey Howlett
Really helpful advice. Contacted them with a blacklist issue and they pointed me in the right direction.
Reviewed on Facebook
Lorraine Evans
Fantastic support for our Company - always on hand at the end of the phone and any problems dealt with promptly and efficiently
Reviewed on Facebook
Vicki Merry
Very quick and efficient repair to my Ipad. Great service . thank-you.
Reviewed on Facebook
Amanda Ngai
Very good service from JM Restart, always on hand to help me with my email issues.
Reviewed on Facebook
Steve Aldous
Friendly reliable service provided, repairs Completed professionally. I will be using jm restart again and would highly recommend.
Reviewed on Facebook
Caitlin Davey
Would definitely recommend JM Restart to my family and friends. Friendly guys who deliver a professional service and are always willing to help.
Reviewed on Facebook
Barry Scowen
Advised me on replacing my laptop after reviewing my very old one, quoted me an excellent price for a new one,excellent service.
Reviewed on Facebook
Daniel Collins
JM Restart performed some SEO on our website which was developed earlier this year. In less than 6 months the website has moved from page 7 of google to page 1. First class service in provided by Matt and Jason at very reasonable and competitive prices, would recommend to anyone. More...
Reviewed on Facebook
Ricky Foong
I highly recommend JM Restart as they're very good at what they do and friendly as well .
Reviewed on Facebook
Rebecca Jane
I would always recommend JMRestart for any IT problem - I'm pretty useless but they have never made me feel stupid or used silly terms that I don't understand. They were professional and patient and solved my problem in very good time! One very happy customer! More...
Reviewed on Facebook
Kimmy Yau
I've had my laptop for more than 3 years. It has come to the stage where the performance was deteriorating. I contacted JM-Restart for advice. They ran a health check up and my laptop is running a lot better. Should you have any IT related issues, go with JM Restart! Highly recommended! More...
Reviewed on Facebook
Suzi Souster
I highly recommend JM Restart, they have been extremely helpful and professional from the outset. I am made to feel at ease to be open and honest about my requirements and feel I can ask anything. JM are eager to ensure clients receive an efficient and friendly service. More...
Reviewed on Facebook
Jillian Baker
My computer was updated from Windows 8 to 10 and I as a novice to computers had a few problems getting my emails and a few other of my usual programs to work. I contacted JM Restart and was treated with respect and not a novice. I now understand how it all works and all my emails and other data are back on my computer. I'm so grateful. Thank You JM Restart. I would use this co. again. More...
Reviewed on Facebook
Andrew Brewster
I have used JM Restart a number of times in the past to help with various IT related problems. They have always given me simple yet effective solutions to the issues I am having and when the situation is more complex they offer to remotely take control of my PC to fix the problem personally. I would highly recommend these guys! More...
Reviewed on Facebook
Joseph Purse
He´s family I know, and a review is inhabile and doesnt count - but he works his butt of and is as dilligent as they come
Reviewed on Facebook
Louise Collins
Would recommend most highly. Professional, fast and efficient service. Laptop fixed and back working in no time at all and will use whenever I have a problem in the future. Have recommended to friends and family as really impressed. More...
Reviewed on Facebook
Barry Rawson
I can highly recommend JM Restart, they replaced the digitizer on one of our teams laptops. it was a very quick and professional repair, you cant tell it was ever broken.
When the invoice came through the price was very competitive.
We will definitely be using them again.
Thanks a lot.
More...
Reviewed on Facebook
Matt Fowkes
Had an issue with my work laptop - 3 years of (stupidly not backed up) client and invoice data sitting on a laptop that wouldn't load past the start screen and wouldn't let me connect external devices.
Contacted JM Restart and after a pretty speedy diagnostic, they quoted me for the work and a new part, the prices of which were pretty fair and the work was carried out and completed within a few days of the issue presenting itself.
Can't say enough good things about the company - friendly, efficient staff who know exactly what they're talking about.
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Reviewed on Facebook
Alex Vrij
I had trouble with my PC (I'm from Harwich) and Matthew came to collect my PC hours after I called, on a Saturday no less!
A job I thought hopeless and would take a few days took Matthew only 2 hours on the Monday and I had my PC back and working perfectly by the evening.
I honestly couldn't recommend these guys more, they're utterly faultless. Will be calling again if anything else goes wrong with the new rig. Professional, knowledgeable and easily recommendable, thanks guys!
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Reviewed on Facebook
Chris Parker
I have had a few issues in the past few months with my personal computer and got in touch with jm-restart after recommendations from a few friends.
The guys here were beyond helpful and had me install some software so they could fix the problem remotely in no time.
Their professional service and no nonsense way of explaining the problem was truly refreshing, and i recommend these to anyone with computer problems
More...
Reviewed on Facebook
Carol Balchin
Reliable and know their stuff!!
Reviewed on Facebook
Joseph Purse
He´s family I know, and a review is inhabile and doesnt count - but he works his butt of and is as dilligent as they come
Reviewed on Facebook
Casey Li Causi
We worked with Alex, who was absolutely amazing! The whole process from beginning to end was easy, clear, and effortless for us. We are new home owners of a previous rental property. With no knowledge of the last cleaning/maintenance on the fireplace, we went with a Level 2 inspection. They cleaned the unit and also clearly explained anything that could be a concern in the future.They also provided us with copies of the invices and pictures promptly.Lastly, they didn't try to sell us on any bogus damages! We will be using them every year from now on. More...
Reviewed on Facebook
Nick Biondi
Excellent Service from JM Restart. After Service also great will definitely recommend and use again
Reviewed on Facebook
Edie Druktenis
These guys are top notch! They are professional, have respect for your property, and do a great job! I highly recommend their services.
Reviewed on Facebook
Cody Peer
The guys who came to clean out our bird nest in our bathroom vent duct were professional and courteous. And they did the job in a very short time. I highly recommend them
Reviewed on Facebook
A Baer
I have had them install a new pellet stove, and routinely service both the new and a previously installed stove (purchased elsewhere). They are very professional, reasonably priced, and offer quality products and workmanship. Highly recommend! More...
Reviewed on Facebook
Hazel Baker
Matthew Baker installed a new computer system for me recently and I was extremely impressed with his expertise, and the patience which was much needed due to our slow and erratic broadband. I have dealt with several IT companies, and would rate JM Restart among the very best. This is a company that goes the extra mile, and I have no hesitation in recommending them very highly. More...
Vicki Merry
Very quick and efficient repair to my Ipad. Great service . thank-you.
Reviewed on Facebook
Lorraine Evans
Always 1st class service, on hand when you need them
Gary Duffy
Great service Great workmanship Best Deals in sunny Suffolk �
Reviewed on Facebook
Rudi Boncell
Reviewed on Facebook
Kelvin
Good understanding of work needed. did not waist time and also managed to save one issue with remote connection so avoiding additional call.