Established in 2018, Jay Matthew Computers is North Herts’ and Central Beds’ premier IT support and training service, with renowned customer satisfaction.
I provide a premium call out service with competitive pricing, and visit your home or business premises to provide technical support and training.
Windows / Apple Mac / Mobile / Tablet
Call Jay for IT support today! -- 01462 237395 -- 07786 733 744 -- email@example.com
I serve North Herts and the surrounding areas (Letchworth, Baldock, Hitchin, Shefford, Royston, Stevenage, Welwyn, Hatfield, Luton). Based in Letchworth Garden City with over 20 years of IT experience, I take pride in providing a professional, value for money service with customer satisfaction my highest priority.
The services I provide include:
Repairs & upgrades
Computer lessons for beginners
IT Training (inc. Excel beginner to advanced and Word training)
Slow computers - I can clean & speed up your old PC to give it a new lease of life!
Email configuration / troubleshooting (Sky, BT, Yahoo, Gmail, Outlook etc.)
Broadband & Wi-Fi, including solutions for a weak Wi-Fi signal
New Computer Setup (software, email, data transfer, anti-virus)
Computers that won't turn on, or that keep crashing/freezing
Microsoft Office support
Virus & Malware Removal
Bitcoin - don’t know where to start? I can help!
And much more!
Very impressed with the way in which Jay sorted out my technical glitches, would thoroughly recommend him, great service!
Jay provided an excellent service, he helped me with my Apple MacBook which was running slow. He resolved my issues and took time to explain what I could do to prevent problems in the future.
Very pleased, Jay sorted out multiple problems on my Apple Mac, in an extremely and efficient manner. Really Recommend
Excellent service. Data and Software transfer to new PC perfect !Thank you Jay for prompt service
Jay came at the time he said he would and was very helpful. He quickly discovered why my monitor wasn't displaying anything and answered any questions I had. Once he discovered the issue was with my graphics card, he let me borrow his until I can get a new one. Would recommend. More...
Jay, you'r the tops. Must appreciated your service - makes a big difference nowadays to find someone so considerate and knowledgable.Bob
Jay turned up when he said, listened to my concerns and dealt with everything in a very professional manner, I have no hesitation in recommending this professional service.
Jay was an absolute star. I thought I'd lost my work computer for good but he managed to recover it and helped me prevent the problem from happening in the future. I would highly recommend him and found him to be professional and knowledgeable. My only comment is he should charge more! More...
Jay provides an excellent service. He was able to restore all files from our desktop hard drive, which we previously thought were lost. He was also able to help resolve an issue with a failed update on a MacBook. Would highly recommend! More...
Jay was very quick to reply to my call,and promptly came out to repair my laptop very impressed by him explaining problems in layman's terms first class service I would defiantly reccomend him thanks jay
Phew!! What a relief and a pleasure to have Jay come and completely sort out my Mac-muddles! I have maxed out, mostly with photos and videos, 4 (all elderly, like me) Apple computers and i-devices. Although I back-up religiously, I wanted to be sure I could always access precious images, and get a number of other odd tech bits and pieces sorted out.His patient and supportive approach to my idiosyncratic ways of using my beloved macs, his expertise in improving my skills set, and clarity of what can be achieved inspires a confidence that is a gift and a fantastic way forward for me!I have now got pathways to use, peace of mind that nothing is lost, AND i can always find things!I have been able to delete pictures that hopefully in the “28 days” will actually disappear to free up old phone and mini i-pad for more use!If you love, and depend on you computers, you are, in my experience, in extremely safe hands with Jay.I couldn’t recommend him more highly, and I am extremely protective of my Mac-family! More...
Jay, helped with a problem with my PC.His service was quick and very efficient, it was so much easier as he visited me at home. Unfortunately my PC was not repairable.Jay quickly installed a new PC and a new Monitor and did the set up for me.He comes strongly recommended.You do not find many people who are so accommodating.Thank you Jay , I will be using you in the future for all my PC needs.. More...
Jay was quick to respond when I made my initial enquiry regarding a laptop repair and was round the next day for an initial diagnostic. Within a couple of days, he had ordered and installed a new hard drive and had my laptop running better than new...turning it from a daily frustration in to an actual pleasure to use! Throughout the process, Jay gave regular updates and charged a very fair price, I highly recommend! More...
Jay kindly looked into a printer fault for me. Although it could not be resolved, Jay's very prompt service of collecting and returning the printer was excellent. He also looked into parts options but not available and replacement options for printers and advice on reliability of brands. Would highly recommend and will be calling you with any IT issues Jay! Thank you. More...
Jay repaired our laptop promptly, saving all the vital data on the hard drive. Very friendly and professional service.
Jay was very corteous and polite and came out promptly to fix my computer. He explained everything in a helpful way and diagnosed the problem quickly. I would definitely recommend him for any computer problems and ask him again if I have any further problems. Fab job More...
Jay came out to us very promptly. Fixed two computers and left us smiling. Nice and friendly too, nothing seemed to much for him. Would definitely recommend him. Thank you Jay More...
I called Jay to sort out a number of problems with my PC's. It was great having the convenience of Jay coming to my house. He came up with a few good suggestions and resolved all the issues quickly and was able to source some items I needed at a competitive rate. I wouldn't hesitate to call Jay again More...
Absolutely professional. A pleasure to meet. And job finished in the time that he forecast.
Jay is friendly, helpful and very professional. He managed to sort out the Yahoo Mail problem that has dogged my Mac for over 2 years. He also sorted out my Adobe Connect issue for which I am very grateful. I know who to contact next time I have a problem and knowing my ageing Mac and iPad it's only a matter of time ... More...
Had problems with my Laptop not performing to a level expected, contacted Jay, his response was a next day service at my address. There is a callout charge that includes the first hour. Jay performed many tests and software repairs that finally returned my Laptop to a useable piece of kit. Total amount of time spent to resolve my problems was in the region of three and a half hours. My considered view is that Jay's cost were very affordable and reasonable considering the complexity of my problems. Would not hesitate in recommending Jay and will use him for annual clean-ups. Had one small problem to which was addressed by an exchange of emails, was resolved in very quick time. More...
I was very pleased with the work done by Jay Matthew on my computer and can thoroughly recommend his services. He was both prompt and efficient, explaining what he had found and how the issues had been resolved. On return he ensured that it was all set up as I needed it. What more could you ask for. More...
Jay sorted out my laptop which was running very slow. It now works really well. I was very pleased with the service he offered. Reasonable price too.
Jay found the root of my email and connection problems that had been causing problems for a long time. He was also able to help me with other tablet, mobile and printer related problems. Reliable and I do not hesitate to recommend Jay to other people who need computer help to get up and running again More...