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Impectittraning

London, London

(26)
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About

Impact i Training is a best and professional firm in United Kingdom that is offering various IT training and Courses in London.Moreover you can also check our CCNA, CCNP, MCSE Courses and Training as we are best IT training Company in London also check Network Engineer Jobs London CompTIA A+ Courses.

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Reviews (26)

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4.5/5

26 customer reviews

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12 October 2023

Impact-IT gave the worst customer experience I have ever had with a training company or in fact any potential business partner. Their training is adequate and does the job from the reports I have had from engineers outside my company that have managed to get onto their courses.
However, when I tried to engage them to train one of my team, with a view to have all my teams trained by them, they failed miserably with their organisation, communication and administration. All the basics of doing business. There were some issues trying to book the training course initially that did get resolved eventually but things started to really go wrong when they were unable to take payment, as their “system was down” and were unable to use the usual PO (Purchase Order) process that most companies follow. When trying to contact them, they would hardly ever answer the phone, or I would be on hold for a long time. Emails would take multiple days to be responded to, if at all.
What is worse!! When one of my team was able to talk with them, we were told verbally and confirmed eventually on email that they assured us my engineer was booked on the course, and they would be able to take the payment once their system was back online. I spent my company’s budget on sending my engineer over to the London along with accommodation from overseas to attend the course. On his arrival he was told that the course had been cancelled. No attempt had been made to contact myself, my engineer or anyone in my company to inform us that the course had been cancelled. Upon asking for an explanation, I received a rude and unprofessional worded email in return telling me that they feel they have no obligation to inform me that the course had been cancelled as it had not been paid for and they take no responsibility. It also showed no interest in customer experience with an offer to put my engineer on another course on a different date, make use of his time there on a similar course or offer any discounts or assistance to make some reprieve for the costs we incurred due to their bad service. On the contrary, the email was just the opposite. Further correspondence was of the same format despite polite engagement. If responded to at all.
I would honestly recommend to any business not to use Impact-IT training. If they are willing to treat even one customer in this terrible and unprofessional manner, especially a customer who is looking to do a lot more business with them. As well as have a bad attitude while doing so, with no regard for customer service or experience, then they are willing to do this to any customer.
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22 January 2019

This is the worst company I've ever used. They just read directly off a presentation that was full of incorrect information. The instructor was so incompetent he had to be replaced after just half a day. They have no formal complaints procedure. If you want to pass an exam, book with someone else, as they will not provide you accurate information, and when you question it they'll ignore you as they have done with me.

Please save yourself the trouble and book with someone else.
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25 July 2018

A great IT training course with a knowledgeable teacher. The lessons were interactive and very beneficial. Great support from teacher inside and outside of lessons, in addition to this many were resources provided.

I would highly recommend Impact IT.
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Reviewed on Facebook

25 July 2018

Impactitraining is an excellent training center with good instructor that are prepare to teach you from zero Computer background to IT engineer And this how I started and today am having four certifications from comptia A+ Windows 10, server 12, CCNA (R&S) CCNA(Security)

Reviewed on Facebook

25 July 2018

AWESOME. I came with very little knowledge of AutoCAD and now I look forward to using it on my next project.Excellent course. The best instructor-led course I have attended, by far. The course was exactly what I was hoping for.I personally Recommend to every one. More...

Reviewed on Facebook

25 July 2018

Impact IT Training was the right choice for me, and anyone looking to kick start their IT career. The instructors were very professional, and could give me an answer to any questions i had. The lessons were enjoyable, interesting and full to the brim with useful knowledge, theoretical, practical, and real world. They provided me with all the resources and support that I needed. I would like to give my thanks and gratitude to the Impact IT team. More...

Reviewed on Facebook

25 July 2018

Very happy with the service provided, very helpful staff, the management team bent over backwards to ensure I was given the best possible service, I couldn't have hoped for a better quality of training. Big thank you to them, God willing I'll have the opportunity to train with the company and their team in the future. My utmost gratitude for helping me in the advancement of my future. I'll never forget the care and kindness shown to me in what was one of my darkest hours, thanks to Impact IT Training my future is starting to look a little brighter. More...

Reviewed on Facebook

23 May 2018

Noman was my teacher for CompTIA A+ and he was bringing the information that we need to pin point for the exam exactly to our attention, his material for studying is great. and he explains things in simple terms. I will recommend anyone who want to do their CompTIA A+ certificate to come to Impact IT training. More...

Reviewed on Google Maps

23 May 2018

Impact IT Training gave me clear study tips and guidance. Due to this I passed CCNA 200-125 first time. Khurram K kept the classes interactive and interesting so that was no boredom. Good value for money also.
Highly recommended!
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Reviewed on Google Maps

22 May 2018

I did CCNA Routing & Switching, CCNA Security and CCNP Routing & Switching. I started in September 2017 and finished in April, 2018. What I love about this Training School is the professionalism and the flexibility. Although I paid for a combo package (which is cheaper), I was not ready to do one course after the other without breaks in between. The teacher Khurram was very understanding and offered me different times I could attend which suited my needs. I went to this Training Course with almost zero knowledge about Network, and today I already have CCNA Routing & Switching (passed on the 15 of March 2018) and CCNA Security (passed yesterday 21 of May 2018) certifications. Impact IT Training is also certified by Pearsons, so the students can do the exams there as well in a friendly environment. I never thought I could find a Training School where the teachers are genuinely interested in the success of the students like Impact IT. I recommend everyone to attend this Training School because I know that besides the price which is half of what competition offers, you leave as a different person, more confident, skilled and knowledgeable plus you feel part of the team. I made great friends there! More...

Reviewed on Google Maps

1 May 2018

I have enjoyed my CCNA R&S and Security courses. The instructor is knowledgable and the lectures are well organised. Great value for money.

Reviewed on Google Maps

3 April 2018

I have done CCNA and CCNA SEC with Impact IT (Khurram). Currently doing CCNP. Great environment to study, teachers are highly experienced and very helpful. Great value for money.

Reviewed on Google Maps

31 March 2018

I have completed CompTIA A+ from Impact IT and will continue more courses. Teachers are highly experienced, very friendly and helpful. A wonderful place for building IT career. More...

Reviewed on Google Maps

10 February 2018

They have great trainers who have provide an unmatched level of knowledge and professionalism. If you are looking for reasonably priced professional IT training, this is the place for you.

Reviewed on Google Maps

29 January 2018

A fantastic course with a knowledgeable lecturer in an interactive and relaxed setting.

I recently attended a weeks intensive CCNA course with Impact IT Training. I am already employed as a network and security engineer but wanted to brush up on a few of my weaker areas of knowledge. I looked for a weeks intense course on this basis.

The course was well structured, with excellent course materials and delivered in a way that was interesting and engaging. The learning processes included spoken lectures, demonstrations and practical hands on labs.

I would definitely recommend this course for anyone in a similar situation as me with a good foundation of networking looking to brush up on their skills on learn new sides to the topic.
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Reviewed on Google Maps

23 January 2018

Impact IT Training is a very good center for CCNA and Server 12 and 16 training. I have recently finished two courses with Impact and have received my certificates as well. The centre is run by very experienced teachers. They offer very competitive course fees. I recommend this center for IT training. More...

Reviewed on Google Maps

16 January 2018

I really enjoyed my CCNA (R&S) with Impact IT Training. Great teaching and guidance provided. Good instructors who are fun to work with.

Reviewed on Google Maps

12 January 2018

Khuram of IMPACT IT TRAINING knows InterNetworks very well, and he teaches the subject very well.

Reviewed on Google Maps

29 December 2017

It has been great experience been part of a Training Company which I take as a family and a
great instructor with huge experience that has been propagated to its student, however on first base, I will recommend anyone that come's my way looking to be trained and have on hands Labs experience on real equipment's as will as a conformable classroom environment. With full dedication to its students I will hereby say big thanks to my instructor (Khurram) and the Impact IT Training Ltd as a whole and to my instructor Khurram to keep the good work, however I'm also happy to say I pass on first attempt which I was able to get my qualification in CCNA.......thanks Khurram

Kind Regards,
Michael Dogboe.
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Reviewed on Google Maps

20 December 2017

Excellent training provided. Tutoring was well led and extensive knowledge on the networking side. All Questions answered in a manor you can understand. Recommend this to anyone looking to proceed with any networking qualifications. All Training material is also very helpful. All together excellent. More...

Reviewed on Google Maps

12 December 2017

I have been a student at Impact IT for more than 6 month and i have to admit that this was the best investment that I have ever made in my life. very knowledgeable and professional instructors accompanied with care and amazing training to prepare you for your new career or challenge. I highly recommend Impact IT to everyone who is serious about their IT education and job search. I truly appreciate their effort and care to prepare me for my challenges in CCNA and CCNP exams. More...

Reviewed on Google Maps

21 October 2017

When I first went to Impact IT Training I didn't knew much, but thanks to Noman ,he got me to right path and offer me support for a start career in IT. Now past a while since training with them and all I can say that they are a professional outfit ,knowledgeable teachers ,good practice lab and all learning material provided. For a start a career in IT I do recommend Impact IT Training More...

Reviewed on Google Maps

16 October 2017

I had a great experience at ImpactIT followed Cisco stream. The instructor was very knowledgeable and helpful and the learning environment is spot on.

Reviewed on Google Maps

5 October 2017

The best value for money training academy. Cudnt believe was paying for 4 certification's what other places were charging for 1.
Did Comptia CCNA Win10 & Win Server12.

The lecturers are ever so helpful and best of all very flexible with timings, and if for some reason I couldn't make it to class they were more than willing to give me alone a separate class so as to not miss out on anything.

Due to the constant motivation by lecturer Mr Noman for the first 3 certification's I was able to clear my exams in the very first attempt. I for one can confidently say I learnt a lot and got the best value for money.
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Reviewed on Google Maps

28 September 2017

Impact IT is fantastic place to learn the ever changing network syllabus. Before coming to Impact IT, I had tried a variation of tutoring methods and other companies offering the CCNA training course.

At first? I did have my doubts about Impact IT just being another money grabbing training company.

Boy was I wrong…. training with Impact IT has been an amazing experience, the tutoring style is really relaxed, easy to digest but very engaging.

Thanks to impact IT and a truly fantastic tutor by the name of Khurram,

I have gained my CCNA and CCNP routing and switching quilifications. I will be returning once Impact IT start there CCIE training Course :-)
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Reviewed on Google Maps

26 September 2017

Great place to learn with experienced instructors who like to get hands on. I highly recommend Impact for anyone who wants to start or develop a career in IT.

Reviewed on Google Maps